Help! This is annoying!
My Ethernet connection keeps dropping on my iBook after only a minute after connecting. The “internet connect” program shows that I am still connected to the internet, but pages will not load in Safari and I get a “You are not connected to the internet” message. I have to disconnect the connection and then connect again. That will connect to the internet again for another minute and then it disconnects again. This just started to happen. An airport connection is unstable also. Any suggestions would be greatly appreciated. Thanks!
This sounds like a router problem to me.
Is this router provided by your ISP? If so, contact them and let them know that you think you're having problems with it. My ISP replaced the router they provided for us without much hassle. They may also be able to help you get things sorted out with some sort of firmware update.
If this is your own router or you really, really don't like the tech support line, go look at the router and figure out which model of router it is and who makes it. Go to the company's website (for example, D-Link) and look up the online support for your make and model of router. Read up and see if there are any firmware updates and download them, you may need to reflash firmware that has become corrupted. The file you download will not mean anything to the computer, only to the router, so don't bother trying to execute it.
You will probably have to login to a router configuration screen (probably in a browser) in order to perform a firmware update, in this case, make sure you're plugged into the router through an ethernet port to avoid corruption of the firmware file during transfer. Then try again and see if you're internet connection isn't more stable. If the problem persists, call tech support, either for your router or the ISP.
Good luck
Hope this helps.
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