Help - Time Capsule Died?

Hey folks, my time capsule which has been working for a good 24 months has suddenly died - it appears to power on - I get an amber LED then after 60 seconds it just dies and nothing. Any ideas?
Thanks in advance

If the LED has gone off there is no way to reset or do anything.. it would not help anyway as the power supply is now dead.
If you have applecare on a computer.. (sometimes ipad is accepted and sometimes not), and the TC is less than 3 years old, Apple should replace it. They will not recover files or do anything, and you will get a refurbished one with same size drive as the old one.
Otherwise you will need to repair the power supply, replace it with external power supply or get a repairer to fix it for you.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
I listed several repair methods.. some very cheap.. and some people around the world who can help if you are unable to do it yourself.

Similar Messages

Need Help, Time capsule stoped connecting

need help, time capsule stoped connecting. the yellow light is flashing.
I have important file that can't lose them, how can I restore connection without losing all files?
Hope someone can help me
Best regards
Chico
Message was edited by: quicova

Best thing to do is connect your computer to the Time Capsule (LAN port) using an ethernet cable. Once connected, run Airport Utility and it should let you know why the light is yellow and attempt to fix the problem. If the problem persists, you should either re-configure the Time Capsule properly or conduct a hard reset and start the configuration over from the factory settings.
http://support.apple.com/kb/HT1300

My Time Capsule died

My Time Capsule died/crashed tonight and my warranty ended just a month ago. It is just 13 months old, so bad luck or is this a common problem?
poor quality I guess?! More out there with same problem?

My Time Capsule died/crashed tonight and my warranty ended just a month ago. It is just 13 months old, so bad luck or is this a common problem?
poor quality I guess?! More out there with same problem?

Time Capsule Died, Data Recovery Question

Hello, I have either the 1st or 2nd generation Time Capsule which just recently died. Since this is my backup drive, I will need to get the data out of this. The tech specs say its a serial-ATA server grade Hard Drive. What kind of case do I need to remove the drive from the capsule and put it into a case so that I can successfully transfer data?
Would a 3.5 SATA case work? Is it something else? I've read about the repairs on these things, but am not interesting in soddering.
Much help would be appreciated.

Just go into a big computer shop or order it from ebay.. you just need the usb to sata cable and a power supply.. they sell it in a box for about $10. You only need it in a case holder if you intend to keep it that way.
There are neat desk docking units you can buy where you drop the hard drive in the slot. A bit more than the bare cable.. easy peasy though.
http://www.ebay.com.au/itm/USB-2-5-3-5-SATA-IDE-Dual-HDD-Hard-Disk-Drive-Dock-Do cking-Station-HUB-Reader-/170926246068?pt=LH_DefaultDomain_15&hash=item27cbff88b 4&_uhb=1
Just type usb sata dock or holder or cradle into ebay.. and about 20,000 options will leap up at you.
The drive in the TC is 3.5" standard sata. Don't take the server drive too seriously.. that is the one and only 500GB seagate in the original Gen1.
To fix the TC you do not need to solder in parts yourself.. there is a list of people who can help you.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repairers
And kits available.. https://sites.google.com/site/lapastenague/time-capsule-power-supply-repair-kits
The units are a drop in replacement.. but change the TC from AC powered to DC powered.

Time Capsule died ...

I have had the misfortune of my PowerBook and Time Capsule both dying at the same time .... needless to say my data is gone.
while i have been lucky enough to have my documents backed up on dot mac.
i can get ALL my music off my iTouch
but its my photos.
two questions.
1. my time capsule can not be viewed in airport mode or via ethernet. mac help here in singapore can not view it either. they say NO DATA to be retrieved. the TC has all my music & photos stored on it PLUS my back up. is this a common issue? or am i just super unlucky? (funny thing is that it still works as wireless airport device no problem - so i can access the internet - just not my data)
2. anyone know anyway i can extract my thumb nail photos of my iTouch?
2.

If the photos are really valuable, take the Time Capsule's drive to a professional data recovery service. It will be expensive, but it's your best bet.
Alternatively, if you can't afford it, are technically minded and have access to a desktop PC, you could attempt the recovery yourself. The basic steps would be:
* Buy a SATA harddisk that's at least as big as the Time Capsule's drive.
* Attach both directly to the SATA bus of the desktop PC - *do not* use a caddy.
* Boot using a Linux LiveCD distribution such as the System Rescue CD:
http://www.sysresccd.org/
* Use the GNU ddrescue tool to clone the Time Capsule disk to the good drive. Make sure you identify the drives correctly so you don't clone the wrong way and make sure to use the ddrescue logfile facility so you can resume/run a second pass, logging this to a USB flashdrive (or the desktop PC's internal drive). Note that this operation relies on the TC drive not being completely dead and may take several days or longer. Search Google for advice/tutorials on how to use ddrescue – make sure it's the GNU one and not the older 'dd_rescue'.
Once you've cloned, you can run recovery tools on the clone drive without having to worry about impending hardware failure. I'd recommend firstly running PhotoRec (which is on the LiveCD) and copying off all the photos you find to the desktop PC's drive. This tool reads the raw disk rather than any sort of file allocation table, so if the data's there then there's a good chance it'll find it. Once you've done this, try DiskWarrior or a similar tool on the clone to repair it as much as possible – this may be quite successful.
This procedure's not for the faint-hearted, though, you need to be thorough and confident that you know what you're doing and willing to accept that you may destroy the data irretrievably if you make a mistake.

Please help - Time Capsule Set up problems

I bought a Time Capsule almost a year ago at the same time as my iMac, but have only tried to set it up in the last 3 weeks (so its the 6"x6"x1" version). I followed the set up instructions numerous times but kept getting an error message in Airport Utility. I rebooted my broadband and tried the factory reset of the TC.
Eventually I contacted Apple and after repeating everything whilst they were on the phone, they made an appointment for me at the Genius Bar to have the TC checked over. The Apple rep was able to access the TC using the internal Apple network and a normal port but had the same problem I did using the WAN connection so deemed the item faulty and replaced it.
My new TC is exactly the same and this time Apple advised me to ask my BB provider if there were any firmware updates required or reasons why I would be having problems. They also checked that I had the latest iMac software and Airport Utility. BT (my BB provider) went through a series of tests and concluded that my BT Home Hub 3 was faulty and have replaced it.
So now I have a new Home Hub 3 and another new TC and I've still got the same problem. I only want to use the TC for backing up my iMac with Time Machine but Id like to do it wirelessely. Can someone please tell me what I should do next as I can't believe its still down to faulty products.

I have just been watching Internet traffic on my McAfee security software on my BB and it shows that my router and TC both have a green light for access through the firewall, until Airport Utility gets to the point in its routine where it shows 'joining to the TC' and then my router loses access to the Internet and gets a red light as connection lost. Is that normal, and/or does it help diagnose what the problem might be?

Please Help - Time Capsule and External hard drive Issues

Recently, I switched from Comcast to AT&T uverse as my internet provider and I started experiencing problems.
(1) I have a 4th generation Apple Time Capsule which I am using as my router.
(2) Connected to the Apple Time Capsule - USB - is an external hard drive (not for backup with Time Machine.)
(3) I have a 2011 Macbook pro which I use to access my file on my time capsule and external hard drive.
(4) I had been using my AT&T portable Hotspot from my cell phone to get internet access on my MacBook pro from remote locations to gain access to my external hard drive which is attached to the time capsule.
(5) On August 2, 2014, I switched from Comcast to AT&T and had the AT&T turn off the router function. (I have been using the router from my apple time capsule)
(6) Under Network I switched to bridge mode.
(7) And since August 2, 2014 my time capsule has not been backup.
THE PROBLEM - I need to be able to use the hotspot function from my cell phone to gain access on the external hard drive using my MacBook Pro which I was able to do before. Now it is showing time capsule under finder but unable to connect.
Do I need to reset my Time Capsule since I have a new service provider. Everything else works fine - meaning able to get internet signal but unable to access my external hard drive and backup my time capsule. Please HELP.

(5) On August 2, 2014, I switched from Comcast to AT&T and had the AT&T turn off the router function. (I have been using the router from my apple time capsule)
(6) Under Network I switched to bridge mode.
(7) And since August 2, 2014 my time capsule has not been backup.
If you got ATT to turn off router function in their modem..
Then 6. is wrong.. You cannot have the Network switched to bridge mode..
You must have it set to dhcp and nat.
That is also why you cannot backup.. the TC is off the network.
Please change back to router mode in the TC.
Ensure the internet tab shows dhcp and you create a wireless network.
Then power down the TC... power down the ATT modem.. wait about 20min (you can try 5min.. but it might not be long enough).
Power up the ATT modem.. wait 2min for things to flash lights in de right blinkin order.. then start the TC.
Open the airport utility and make sure your TC captured the public IP and is now working as the router.
That should fix that end of it.. the hotspot end??
Tell us what happens.

Time Capsule died spontaneously

I have read about how this has happened to a number of users and I thought I was one of the lucky ones. But now, after almost 2 years, my 500GB Time Capsule has just died. Nothing special has happened leading up to its death, I just noticed the exclamation point in the menu bar icon and went to look at my time capsule and now power is going to it. I'm assuming it's out of warranty...am I just stuck with a pricey paper weight and all my backups gone?

Have a look hear if you haven't already :
http://timecapsuledead.org/
I took mine to an Apple Store (Regent Street, London) and after a bit of um'ing and arr'ing, they said "oh - the serial number is in a range which has shown defects" and gave me a brand new one (though still the older model - ****)
If it hadn't been for http://timecapsuledead.org/ I probably wouldn't have even bothered trying.
Andrew

Please i need some help time capsule and airport express wireless extender

hello everyone and thank you for looking at my post. i do need some help. i am not very good at the computer programing so i might not use the right terms. i have a time capsule that i just replaced an old pc type router with. i have a fairly large house and can not get wireless signal to the one end of my house. so i went to the apple store and bought an airport express after being told how its just plug and play and itll setup with my time capsule and waala iv just extended my wireless signal. well it did not seam to work that well for me. i have done all the setting up that was told me to in the book to do and i still have get to get a wireless signal out of the express i then hooked up an ethernet wire from the express to my girlfriends macbook. and what do you know now im seeing the express in my airport utility. but then i unplug the ethernet and im back to not seeing the express. what am i doing wrong and what do i need to do. please help me if you can. thanks alot.

Hello fastuca. Welcome to the Apple Discussions!
Let's double-check your base stations' settings ...
o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
o Open AirPort Utility and select the Time Capsule (TC).
o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
o Click AirPort in the toolbar, and then click Wireless.
o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
o Next, select the 802.11n AirPort Express Base Station (AXn) that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
o Enter the base station network and base station password is necessary.
o Click Update to update the base station with new network settings.
(ref: Page 46 of "Designing AirPort Networks Using AirPort Utility)

Time Capsule died but I want the data off the drive

Hi All,
I too had my Time Capsule power supply die this past week. xx811xxxxxxxx.
I pulled the case apart to remove the eSATA drive.
I put it in an external case. I did this only after Apple said, no repairs, sorry.
I Bought the new 2TB unit and want to get my data off of the old unit drive that now resides in the external case. The old drive (500gb unit) mounts fine on the desktop with three icons, 1- Time Capsule, 1- APswap, 1- APconfig. I not only have computer disk backups but also a fair amount of regular data stored there. I could care less about the old computer backups. I want the other data but none of it shows up in the Time Capsule partition. I click on that partition and it only says alias is broken.
How do I get my data off of it?

The same happened to me regarding the TC, and I did exactly the same as you putting the disk in a new enclosure. However, I can see my data in the Time Capsule partition. In fact, I'm still using it as the Time Machine back-up. I simply pointed TM to it. Have you tried that?
Anyone know what the other two partitions are for, and can they be dismounted from the desktop without affecting the TM backup?

Please Help (Time Capsule Problems)

I don't know where to begin. I am having a lot of problems with my Time Capsule. I recently reset it back to Factory Default Settings. I have done this 3 times now with no resolution.
I am getting a few problems repeated and I initially noticed it when playing Call of Duty: Black Ops, that I have a "Strict NAT", so I tried to change that and that is when problems began.
1. I guess I have a Double NAT going on. My Time Capsule has said that is a problem before.
2. I also keep getting that I have 2 IP addresses.
"Your computer has detected that the IP address 192.168.7.64 for the Network Card with network address 0x2C8158EAB773 is already in use on the network. Your computer will automatically attempt to obtain a different address."
AND
"An error has occurred in initializing the adapter 12. Error Code is 0x1004"
3. I also am getting many Time Capsule errors when trying to set it up. Error 6573 and Error -4.
What I want to do is just set up my Time Capsule Wireless Router with my DSL AT&T modem. I am using Windows 7 on my Sony VPCF115FM laptop. Please help. I am very new to networking and I have no clue what I am doing.

Nevermind. I found my answer.
http://discussions.info.apple.com/thread.jspa?messageID=11840933
I have the same issue here. Thank you Bob Timmons.

Time Capsule Died and Won't Restart

Any advice?
My TC shut down unexpectedly and when trying to restart I get a static Orange light for about 45 seconds and then it shuts down again.
I can't seem to find any specific help for this any advice?
Thanks

Welcome to dead TC syndrome..
See the long thread.. https://discussions.apple.com/message/10530997#10530997
or this one.
https://discussions.apple.com/thread/2091667?threadID=2091667&tstart=0&messageID =10357178#10357178
But there are many others.. type into google Time Capsule dead power supply. See the pain and angst..
If the TC is less than a year old Apple will replace it. If you have AppleCare on any computer, and the TC is less than 3years old, apple will replace it. Otherwise it is now dead.
Apple cannot fix it.. will not repair them.. but a bunch of people will.
We actually think it is a good idea gone wrong. And worth the trouble to fix properly.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repairers

My Time Capsule died today

Beware of some Time Capsules actually being a time capsule and being buried for life. Mine just lost power and now wont ever turn back on and is now a big heavy paper weight.

Fear not! It's not a big heavy paper weight! All Apple products come with a 14 day return policy AND a 1 year warranty! Return/exchange it!

HT4600 Has my time capsule died?

I get the power on green light, then the amber light. Then at about the time it should turn green, it switches off. ie: no light at all.

Replace the power supply .. at 4 years even repairing the internal one is going to be difficult.. the plastic coverings will fall to pieces when you touch them.. they have been hot for too long.
The cheapest and easiest method is type 3 repair.
Look at the last picture on this page.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/repair-type3
I discovered that these car LED converter units are readily available from China for a few dollars.
Recover the plugs from the old supply.. but follow the warnings.. the main supply caps are charged. And you can get a decent belt off it weeks after it has been disconnected.
Then all you need is some diy soldering of plugs and sockets and a 12v power supply.. easy and cheap to get.
There is info on the site to contact me for a kit..

Help: Time Capsule questions

Hi I have a fairly massive Itunes library (200 gigs). I want to play via Time Capsule and right now have it on a Iomega USB drive. If i try to run it off the drive through Time Capsule and into Itunes I can't stream anything. The files skip and crash. Movie files get hung up. Inversely trying to move all those files onto Time Capsule keeps crashing too. This has to be possible, right?
Also it seems to me that my network speed has slowed considerably since switching to Time Capsule. Should I mess with advanced settings. Even when it is not backing up my webpages are slow to load.
This, MobileMe, and Iphone 2.0 have me feeling pretty frustrated.

1. How do I Archive my Time Machine Backups on a Time Capsule?
With 7.3.1+ firmware on the Time Capsule (TC) you can archive the internal drive - copying its contents, including backup images of networked systems - to an externally connected USB drive.
The Archive option, can be found on the Disks tab of AirPort Utility 5.3.1+
2. What External Hard Drive Should I buy? I was thinking the Western Digital My Passport Essential 250GB 2.5" Portable External Hard Drive (WDME2500TN), but I heard that the External Hard Drive that is going to be used for TC Archiving, cannot have a power cord is that true, only uses USB for power.
You can use USB drives with either external power or ones that get power from the TC's USB port.

Help - Time Capsule Died?

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