Help to remove MSN virus from MB

As above, tried to do a search but nothing helpful came up. Am using Adium .

Here's a good link on the topic. You more than likely don't have anything on your Mac doing this. Chances are your email address was hijacked and spammers are sending mail using your information. This link has a number of suggestions to help out:
http://forums.macrumors.com/archive/index.php/t-628158.html

Similar Messages

I need urgent help to remove unwanted adware from my iMac. Help!

I need urgent help to remove unwanted adware from my iMac. I have somehow got green underline in text ads, pop up ads that come in from the sides of the screen and ads that pop up selling similar products all over the page wherever I go. Its getting worse and I have researched and researched to no avail. I am really hestitant to download any software to remove whatever it is that is causing this problem. I have removed and reinstalled chrome. I have cleared Chrome and Safari cookies. Checked extensions, there are none to remove. I need to find an answer on how to get rid of these ads. Help please!

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Application Support/VSearch
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchAgents/com.vsearch.agent.plist
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

How do you remove a virus from your macbook?

Hello
I think I may have a virus on my computer. When I'm online random words on the page are hyperlinked to a website claiming I won an iPad 2. The website is "BESTPROMOTIONSDAILY.COM". There is another site but I forgot the name. I have not clicked on any of the words that are hyperlinked.
Is anyone else having the same problem? If so, can you help me remove this problem? I dont know much about Apple's virus protection. I had the computer for a while and never experienced any virus, bug, malware etc issues.
If you need more information please contact me. Thank you.

Thanks to all who answered and are trying to help me.
Here are some screen shots of what I'm talking about. I cleared out the cookies from Firefox, but do not know how to clear out the CACHE. As you can see its happening in all the webpages I open.

What is the safest way to remove a virus from a Mac?

Hello!
I just ran a virus check using ClamXav and a virus popped up. The information for the virus is as follows:
File name: 32294 . emlx
Infection name: Heuristics. Phishing. Email. Spoofed Domain
(There are no spaces before or after the periods.)
I've never had a virus on here before and I always try to be safe, but sometimes others use the computer as well.
If anyone has any tips or information about this horrible thing I would truly appreciate it!
Thank you for stopping by :-)

That is not actually a virus, it's just an e-mail message that ClamXav suspects may be a phishing e-mail. The key phrase there is "may be." ClamXav uses some heuristic rules to try to identify potential phishing e-mails, but those rules are far from reliable.
Control-click on each item in the list of malware ClamXav has detected, and choose Reveal in Finder. This will show the problem e-mail message file (named using a number followed by ".emlx"). Double-click that file (don't worry, this is perfectly safe) to open it in Mail. You can then delete the message from there, if it is actually a phishing e-mail.
Never allow ClamXav to delete e-mail messages. That can corrupt the index of the mailbox the message is in, and it does not remove the message from the server (if it's still stored on the server), so you may end up with the bad message showing back up again.

How do I remove "interpol virus" from my iPad?

Hi in my ipad Air ios 8.0.0 when i visit some pages like "www.98ia.com" and "www.p30world.com" it redirect to a page named "police attention" or something like that and then a page appears full of "interpol logo" and then wants me to pay 100 pound and then my iPad turns off Automatically!!! i Test all of solutions like 1.turn javascrypt off 2.block cookies and pop-up 3.restart my iPad 4..... what shoul i do?!! somebody help me please, please,
if i should install an antyvirus tell me which antyvirus is suitable?!
formerly i excused because of my bad "English"

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

How do I remove a virus from my mac book pro?

I think I have virus on my mac book pro. When I google Bank of America, it took me to the BofA results, I clidked on the link I normally use, typed in my password, and it took me to another google search page. I tried this several times, thinking maybe I clicked on the wrong link, which I knew I didn't, but just in case, and it keeps taking me to a google search page (not the normal google search engine page). How do I check for a virus and if one, remove it?
Thanks for your help!

First thing you should do is call BofA and suspend your online account and/or change your password.
The correct IP address for BofA is
171.161.148.173
If you paste this into your browser URL field (where it says "apple.com http//discussions.apple.com.... now) you will go directly to the BofA site, no poison in between from a lot of possible issues.
1: Google poisoned
2: DNS poisoned
3: Router DNS poisoned.
I doubt very much it's your Mac, not that I've playing favorite, it's because Mac's are very highly secure.
Once you have gone to the correct site by entering the IP address into your URL field and pressing enter, bookmark it and use that from now on.
Also you should see a HTTPS in the URL when you log in, that means you have a secure connection.

How do I remove a virus from my iMac?

My computer has a virus. I don't know what to do about it. MacKeeper was downloaded when I tried to update a Flash player. Now I'm having lots of problems and pop-ups. I trashed it and securely emptied the trash but I'm now getting messages that I have probably 2 viruses. I don't trust where this information is coming from and wonder how I can get rid of the viruses. I don't want to give anyone access to my computer to fix it online when I don't know who they are. Can I take it to an Apple Store or an Apple authorized dealer? Please help!

For Alan and Kurt,
Thank you so much for your help. What a relief. I used the link http://www.adwaremedic.com/index.php and it cleaned everything out in less than a minute. It had commandeered my Home Page, but I got that back now and so far no pop ups.
~~Margo

Help me remove my wife from my App Store!

Okay...I give.
Somehow, my wife's e-mail address and account have infested my App Store (Mac OS X 10.6.8).
* I'm running App Store under my user account on the computer.
* I made sure she was logged out.
* It shows me as logged in.
* I have confirmed and re-updated my settings on the Apple ID website and through the application.
* I am not using the same e-mail address as she is.
* I can log into my App Store account.
* I can log into the iTunes Store using the same information.
* The "Updates" icon shows (8) and, when clicked, lists 8 updates for my wife's account.
* Apps that I want to install on my computer show as "Installed" when I haven't installed them.
* If I choose an app to purchase, a dialog comes down wanting me to log in and shows her e-mail address.
* Replacing it with mine would generate an Unknown Error #4.
* Apple says to make another Apple ID. That would be my third, thanks to an iTunes screwup they can't/won't fix.
* I do not want 1/2 my music in one ID, 1/2 in another, and my Apps in a third. No. No. No.
* No.
* Spotlight ***** at finding "App Store" or "Appstore", finding only the application.
* I deleted the preferences from ~/Library/Preferences, and AppStore from ~/Library/ApplicationSupport.
* I deleted the application.
* I downloaded the 10.6.6 updater.
* It would not run. (Duh, I'm at 10.6.8.)
* I used Pacifist to install the App Store.
* I have restarted somewhere in here.
* I run the App Store. It still lists all of my wife's updates.
* I still cannot download anything she already has through my account.
* I am able to download the FaceTime update.
* It shows as the only thing in my Purchases.
* I quit and re-ran the App Store.
* It STILL shows her updates.
I want to remove my wife's account from my App Store.
Help.
Send c/o the padded room down the hall.

The App Store is scanning the Mac and finding purchased apps in the Applications folder. It then checks against the list and finds that they are old versions and prompts for an update.
All that is required to install an app is a Apple ID and admin rights on the target mac. The apps she is installing are wrapped in DRM which identify her as the owner, but the App Store doesn't care, as she is entitled to install them on your Mac. But it reads her ID from the wrapper and thus prompts for her password to do the update.
I'd personally suggest that just one of you has admin rights and does all the purchasing off the App Store. You could remove all her apps from the mac, but you'd then need to purchase them again to consolidate them into your ID.
Or you could just get her to do the updates!

In need of help to remove hard drive from my naffed pc & install it into my current system

hello all.
yesturday i was given some pretty good advice regarding problems with my pc . now however i need further help as i need to know how to remove the hard drive from my naffed system and install it onto my fugitsu scaleo 600. any help is greatly appreciated
thankyou

Re: HP MEDIA CENTER PC M700 ( M7630.UK ) WINDOWS XP 32 BIT[ Edited ]
11-15-2011 09:44 AM - last edited on 11-15-2011 09:59 AM
Hi:
If you are referring to the picture, you need to open the case to remove that jumper.
If you are referring to how to actually access the BIOS software menu, you do that by tapping the F10 key at the HP welcome screen.
When opening the case of your PC, please make sure you disconnect the A/C power cord.
If you are unfamiliar with opening the case I have posted the link to the service manual below.
http://h10032.www1.hp.com/ctg/Manual/c00681228.pdf
Your work is not lost. It may be held captive by a broken PC, but you can get it off your hard drive by putting the hard drive currently in your PC into another one as a secondary drive, and copying the data off of it.

How do I scan and remove a virus from my iPad?

MY iPad has been having many bad things go on like only one of the speakers works, videos are all messed up into thousands of miniature squares that are obviously not meant to be that way. When I type it won't type as fast as my fingers and I type rather slowly. It will be loading an unlabeled and un identifiable something with and without the internet on even when all of the applications are closed.
Do these these things stand for that somebody is pirating my information or uploading stuff without permission? Who can help out with the issues without it being unaffordable? Please offer me plenty of ideas and options to save things before replacements are demanded. The problems are the same in my iPhone 4S. Might this mean that I have it in my iCloud Account?

If the iOS devices have not been jailbroken or hacked, they cannot get a virus...there are none for the iOS devices. You may be experiencing overload of the system or hardware problems. To see if it is a system overload, double click the home button and dismiss each app by swiping the material above the app icon up and off the top of the screen. That terminates the app and dismisses it.
Then reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
Then see if the bad behavior continues. If it does, visit an Apple store genius bar and have the techs run their diagnostics to see if the hardware has problems.

Help with removing pics/videos from my iphone?

First of all hello
I have an iphone 3gs and after taking a few videos and pictures the other day i got my son to show me how to upload them to the pc (fine) but somewhere along syncing them on itunes i have a new folder in my photo album under Camera roll were they have all gone but unlike my stuff in Camera roll there are no delete options?any ideas?
Tried seeing if i could get into it from where it was created in itunes but not getting much joy.

He probably created an album in whatever application you use on your pc for photos & then put a check in the appropriate box under the photo tab in itunes. Photo syncing is one way, computer to phone. You are correct in that you can't delete these photos directly on the phone, only the one's in your camera roll. To remove the pics & album simple "uncheck" them under the photo tab in itunes, sync & they will be removed from your phone, but not deleted from your pc.

Can anyone help to REMOVE iOS4.0 from my Iphone3G? I want my old 3.1.3!!!

DO NOT upgrade to the 4.0 for your 3G or 3GS phone if you already haven't!
My phone has been completely screwed up since I did for my 3G! I did the full restore, and it's still HORRIBLE! Any application now takes 3-4 seconds to open. Applications either freeze or quit sporadically. MMS typing is really slow. My iTunes function will only work with headsets. When I attach to hardline for iTunes/car stereo, it now no longer functions. Also, with my other car, the cig adapter/FM transmitter (for iTunes) no longer works with this phone.
If anyone can help me with a link on instructions to REMOVE this POS operating system (4.0) please share.
The fact that Apple has done this to loyal customers of previous iPhones is shameful. This operating software was NEVER intended to work with the 3G or 3GS!
Typical fashion just like the Genius Bar (idiot central) at the local Apple Stores. "Oh, that can't be fixed. You really need to buy a new system..."

There is no approved/sanctioned/official way to downgrade the OS.

Hi All,pls help in removing banner message from cisco 1900 router

message is: banner exec ^C % Password expiration warning. ----------------------------------------------------------------------- Cisco Configuration Professional (Cisco CP) is installed on this device and it provides the default username "cisco" for one-time use. If you have already used the username "cisco" to login to the router and your IOS image supports the "one-time" user option, then this username has already expired. You will not be able to login to the router with this username after you exi this session. It is strongly suggested that you create a new username with a privilege lev of 15 using the following command. username
privilege 15 secret 0
Replace
and
with the username and password you want to Dears,           Recently i purchased new cisco 1900 series router,but unable to remove the banner msg ----------------------------------------------------------------------- ^C banner login ^C ----------------------------------------------------------------------- Cisco Configuration Professional (Cisco CP) is installed on this device. This feature requires the one-time use of the username "cisco" with the password "cisco". These default credentials have a privilege level of 15. YOU MUST USE CISCO CP or the CISCO IOS CLI TO CHANGE THESE PUBLICLY-KNOWN CREDENTIALS Here are the Cisco IOS commands. username
privilege 15 secret 0
no username cisco Replace
and
with the username and password you want to use. IF YOU DO NOT CHANGE THE PUBLICLY-KNOWN CREDENTIALS, YOU WILL NOT BE ABLE TO LOG INTO THE DEVICE AGAIN AFTER YOU HAVE LOGGED OFF. For more information about Cisco CP please follow the instructions in the QUICK START GUIDE for your router or go to http://www.cisco.com/go/ciscocp ----------------------------------------------------------------------- ^C !

Hi leolahoo,
                Thankx for ur kind help,when i am trying to upload via tftp getting error which below config
             router fe0 connects to symtem via cable. I basically pasted this config into rommon and the image loaded
IP_ADDRESS=192.168.1.99
IP_SUBNET_MASK=255.255.255.0
DEFAULT_GATEWAY=192.168.1.1
TFTP_SERVER=192.168.1.100
TFTP_FILE=c870-advipservicesk9-mz.124-24.T1.bin
tftpdnld -r
TFTP error 1 received (File not foundÌT¸°).
TFTP: Operation terminated
please note windows firewall is disabled.
check this also may be i am doing mistake while assinging ip address.
I put symtem ip address(on which tftp sever is running)
ip address=192.168.1.100
subnet mask 255.255.255.0
default gateway = 192.1689.1.1
On router fe0 interface ip address=192.168.1.1
but i dont understand where i have to assign ip address 192.168.1.99 as i shown above this command is needed according to syntax.
onemore thing is that when i used below command:
xmodem -c c870-advipservicesk9-mz.124-24.T1.bin
ios downloading completed but tell me how to save the image to Flash, after xmodem command
when i put the commands
confreg 0x2101
reset
the router comes in rommom mode again.
I dont know which command save image to flash.
I dont have sufficient privilleges to access bekow link http://www.cisco.com/en/US/customer/products/hw/routers/ps259/products_tech_note09186a008015bf9e.shtml

How do I remove a virus from my iPod touch???

I think I have a bot on my iPod touch… and I I need to know how to get rid of it A.S.A.P.!!! please please please help and FAST!!!

When your ISP tells you they have detected "bot" activity, that can mean many things. As John has indicated, it could mean that a Windows machine on your home network is infected with something. It could mean that a Mac on your home network is infected with something, although that is extremely unlikely at this point in time. (See my Mac Malware Guide.)
However, often, these alerts are triggered by no more than an attempt to access a known "bot" site or phishing site. A malicious JavaScript that a hacker sneaks into a legit website could be all that is required to trigger such a connection, and does not involve your machine being infected in any way.
Your iPod, or any other iOS devices you may have, is guaranteed at this time not to have any malware since you have not jailbroken it. You can scan all the other machines in your household with anti-virus software to set your mind at ease. I would recommend ClamXav for that purpose on the Macs.
You should also be sure that your wifi network is locked down with a password. If it's wide open, not only is that insecure, but someone could be "piggybacking" on your network who is infected.

How can I remove a virus from my iPhone? (wikipedia virus)

So I pulled up safari earlier and clicked on Wikipedia and then all of a sudden a **** virus appeared. Is anyone else experiencing this problem?

There is no known malware capable of infecting any iOS device, unless it has been jailbroken. So whatever's going on here, it's not malware.
What it sounds like is some kind of browser redirect. Is it possible that you tapped something besides Wikipedia inadvertently? Of did the Wikipedia page load, and then, without you touching anything, you got redirected to a p0rn site? If the latter, it's possible someone edited the Wikipedia page you were looking at to redirect to that site. What page was it?

Help to remove MSN virus from MB

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