Help to restore my iphone and it will not write error 1002

help to restore my iphone 3gs and it will not write error 1002

Click 1002 >  iOS: Resolving update and restore alert messages

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  • HT3964 i have a iphone 4 that was dropped in water for a short period of time. it then was put in rice to dry it out. and now i'm trying to restore the iphone and it will not restore. what do i do now?

    i would like to know what i need to do?

    If the iPhone was in water, the dry rice for a week trick sometimes works, sometimes does not work.  If it does not work your only choice is to take it to an Apple store genius bar and see about a replacement.  For an iPhone 4 the out-of-warranty replacement is $149 in the US.

  • I restored my iphone and i am not getting all of my photo stream photos  i am missing about 900 photos out of 1000 please help

    i restored my iphone and i am not getting the rest of my photos from my photo stream  i am missing about 900 out of 1000 photos  it only shows 147 photos  it is not downloading for more   i was sure i backed it up to icloud i had 1.7 free gb and it still says 1.7 gb free but i am not getting it still

    With respect, there is no way that upgrading your iPhone will erase the photos on your computer. WHy not tell us what happened exactly, nd how it relates to iPhoto. If, along the way, you can tell us what version of iPhoto, that might help to.
    Regards
    TD

  • Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo.  Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

    Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo.  Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

    If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

  • My apple tv just updated to 6.0.1 .. now my iphones and ipad will not connect and airplay :(   .. HELP

    my apple tv just updated to 6.0.1 .. now my iphones and ipad will not connect and airplay    .. HELP

    Troubleshooting AirPlay

  • My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account and reseting it and it still only picks up the old messages? Anyone else having tis problem? ANy ideas how to fix it?

    My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account (a number of times..)  and setting the account back up?  and it still only picks up the old messages? Anyone else having tis problem? Any ideas how to fix it?
    This just started happening for no reason...no changes to the phone or Ipad?

    my iphone and ipad will not send or receive emails or messages for the last few days.  it is telling me that cannot connect to server

  • Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again

    Pls i tried to update my iphone, but the itones can restore my iphone and now its not coming up again, it can restore and its just displaying itunes logo and USB cable, pls i need your assistance and advice.

    Hello Richyfromnig,
    Thanks for using Apple Support Communities.
    The iTunes logo on the phone means that it is in what's called recovery mode.  Take a look at this article to find out more about recovery mode, and how to fix it:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Take care,
    Alex H.

  • I am trying to connect with a friend via FaceTime from my IPad to his IPhone  and it will not connect.  We are both on wifi.  What are we doing wrong?

    I am trying to connect with a friend via FaceTime from my IPad to his IPhone  and it will not connect.  We are both on wifi.  What are we doing wrong?

    Read this:
    There is a troubleshooting section at bottom.
    http://support.apple.com/kb/TS5419

  • Suddenly today both my iphone and ipad will not connect to wifi.. I have never had any problems before.  Please help.  Should I reset all my settings?  Should I reset network settings?  What should I do?

    my iphone and ipad will suddenly not connect to wifi....
    Never had any problems before?
    Should are reset all my settings?
    Should I reset all network settings?
    Please help!

    With any wi-fi network or with your wi-fi network?
    If your wi-fi network, try resetting the wireless router and modem. Disconnect the wireless router from the power source followed by disconnecting the modem from the power source. Wait a few minutes followed by re-connecting the modem to the power source and allow the modem to completely reset before re-connecting the wireless router to the power source and allow it to reset with the modem before trying again.

  • I received a new iphone and it will not sync my songs or apps? help

    I received a new iphone 4 and plugged it in to sync my stuff from my old iphone4 (it broke) and it will not transfer my songs or any of my apps. I have tried everything. I just want my new phone to have everything my old phone has on it. THANKS

    What have you tried?
    What happened?
    Error message?
    What did it say?

  • No matter what i do i cant restore my iPod and iTunes will not recognize it

    no matter what i do i cannot restore my iPod to factory settings and iTunes will not recognize my iPod but Windows will (i've tried everything) please help me

    what happens when you connect your ipod to the computer?
    did you follow these procedures for reset and restore?
    Resetting
    Restore your iPod

  • I reset my second hand iphone and it will not activate.

    i bought a second hand iPhone, and just recently found out it was jailbroken, i reset it and now it will not activate. i try to sync it with iTunes and says i have not inserted a sim, when i have. would anybody please be able to help me?

    You restored the iPhone.
    If the iPhone was hacked to be unlocked, restoring a hacked iPhone re-locks the iPhone to the carrier the iPhone was sold as carrier locked with then new.

  • IPhone and iPad will not Sync

    So I know this has been a problem for a lot of people and I have seen some pretty random solutions, but none have worked for me. I have an iPhone 4 and an iPad 2. Both are running their latest version of iOS 5. My Macbook has the latest version of iTunes installed. This problem has lasted since the previous version of iTunes as well, however. Basically, neither of my iOS devices will sync. I have tried both syncing over wi-fi and USB cable, and I have had no success. Both devices get stuck on the first step, "Waiting for sync to start." Eventually it will time out and quit. I have tried all of the solutions such as turning off the phone, quitting iTunes and then restarting everything and retrying. Nothing has worked. The only thing I have not tried is uninstalling and reinstalling iTunes as I've read in multiple places that reinstalling iTunes is pretty much never the solution. Even though I know it's not likely, I'm worried about losing information out of iTunes if I tried that. So I'm hoping someone has another solution for me.

    Well, I got incredibly frustrated last night so I just did a whole restore again. After the restore, my phone synced back up putting all the apps and such back on. Thought it was fixed. But now that I've gotten home and tried to sync again, it's back to not working. I figure this has to be a software issue on my mac since it's both the iPhone and the iPad, right? If it was a problem with the software on the devices, it wouldn't be affecting both. Or maybe I'm wrong. Would an uninstall and reinstall of iTunes do anything?

  • IPhone and IMac Will Not Connect Over Bluetooth

    I've had an Iphone for a while and recently purchased an Imac. I've been trying to get my Iphone and Imac to synch through Isync over the bluetooth connection to sync the contacts on my I phone with the Imac. The Imac discovers and recognizes the Iphone, I enter the passkey to pair the 2 and then I get this message: "There were no configurable services found on your device."
    If anyone has any suggestions on how to get past this I would appreciate it.
    Paulg

    Firstly, you can't sync an iPhone over Bluetooth - that's why it won't work. Only via USB cable.
    Secondly, you use iTunes for syncing iPhones, not iSync.
    Bluetooth in the iPhone is for Bluetooth headsets, nothing else.

  • I have 4s iphone and it will not always send text message

    My 4s will not send text message. Sometimes it works fine then others it goes about 2/3rds the way on bar then stops. It may send much later.

    Try resetting the network settings, Settings>General>Reset>Reset Network Settings.

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