Help to set airport extreme please.

despite having used the utility helpers I cant seem to get my aiport to work... its connected to a D-link which is connected to my modem (from the provider)... my macbook detects the airport but doesnt seem to want to connect to internet. Where do i insert the provider user name & password ? My macbook works perfectly with the ethernet. I'm really not talented with this technology and dont understand what IP addresses etc are...; I just want the thing to work ! Are there any wise people out there that feel like helping me or directing me to a link for Airport fools !
macbook pro   Mac OS X (10.4.6)  

dinobunch, Welcome to the discussion area!
Where do i insert the provider user name & password ?
This is generally not needed for a broadband connection. What kind of service are you subscribing to? DSL? cable modem? dial-up?

Similar Messages

  • Help connecting an airport extreme

    help connecting an airport extreme

    Unfortunately, it appears as if a major portion of your post must have somehow been lost when you posted your question. All that we got was....
    help connecting an airport extreme
    We received no information about any of the following:
    1) The make and model number of your modem
    2) What kind of computer or device you are using to configure the AirPort Extreme
    3) What operating system your computer is using
    4) What service(s) that you want the AirPort Extreme to provide on your network
    5) What configuration steps you have already performed
    6) What happened after each step
    If you could re-post with this basic information, one of the experts here will be able to help.

  • WDS Set up - Help Needed! Airport Extreme with one Relay and one remote

    Hi Guys,
    I need a bit of help. I am feeling quite stupid and frustrated. I am having some difficulty with setting up a WDS network with:
    Base station: Airport extreme (current version)
    Relay: Airport Express (current version)
    Remote: Airport Express (current version)
    I start by cold resetting the three units. The Base station is connected via Ethernet. The setup I wish to get going is a simple base - relay - remote.
    I go through the utility manager and set up the base station, first as "create a wireless network" enter the ISP details etc etc. Its green light. Everything is fine. Then manually configure the Base Station. Hold down option key hit Participate in a WDS. I then select main enter + and add the Mac Id's for the intended Relay unit and Remote Unit (12 character and numeric string). At this stage I am only adding the intended Relay unit and Remote units MAC number.
    Question 1: Do I need to add the base unit's MAC number itself under: WDS Remotes? even I am setting it up as Main?
    I am careful to note the security settings and the the Wireless Network name to match these in the relay and remote set up. Under the Wireless tab I leave the Radio Mode: as Automatic (802.11a/n - 802.11b/g/n). I make sure the base has "allow this network to be extended" ticked. Under Radio Channel selection I edit it to reference channel 1 for 2.4Ghz (5 Ghz leave as Auto). I am careful when setting up the Relay and remote to match the Radio Channel. (Although I tired many channels as I thought maybe interference was a factor and denying the fact its obviously my set up skills as a factor).
    Question 2: Do you need to disable Guest networks? I would think it does not matter as I have tired turning it off and has not made any difference.
    Under Access Control I leave as default, Not enabled.
    Next I hit update and and error message comes up. WDS Error as it can not find other units. Ok fine as the relay and remote are not yet set up. So I ignore and can get to the stage where the base unit is working and green light with an internet connection.
    I then proceed to set up the Relay unit. Doing the same steps as above with a couple of differences being I add the MAC numbers and select the WDS Mode (Relay for Relay and Remote for Remote. I add the Main base station (i.e Airpot Extreme MAC No.) when prompted and then + the Remotes MAC number. The same for the Remote except I only need to add the base station's main no.
    Question 3. Do I need to add the Relay's own MAC number to its own setup? This seems doubtful as with the base station but tired with and without for good measure with no success.
    The 2.4Ghz channels are all set to 1. Radio mode set to Auto. Although even when I try to manually set them to all identical it doesn't seem t help.
    Then the problems begin. The base unit is Green and the Relay and Remote say they are not connected to the internet. I assume since I have not seen a WDS Error message then the units are set up correctly or as I ignored it on the base unit. But when click unignore the error seems to work itself out.
    Question 4. I need help to understand why I have no internet. The remote / relay says something about no IP number and I don't really understand what I should do? Do I need to go back the Airport Utility Manager and start messing about with the TCP/IP, DHCP, NAT ? The base is set up PPPoE and the relay and remote are set to Bridge.
    It is really puzzling me why the relay and remote flash amber with error messages related to the IP number? I have tried turning off the base station and router and then on again but no joy.
    Can anyone please enlighten me or give me a few ideas? I am doing something very obviously stupid and I guess the fix is something simple that I have overlooked.
    I did spend the time and go through the threads and search online, So I am not trying to waste anyone's time I referenced the two links to get a second opinion:
    http://broadcast.oreilly.com/2009/03/taming-an-airport-express-wds.html
    http://www.macobserver.com/tmo/article/settingup_an_airport_relay_with_airportexpress/
    Any help much appreciated!

    Versed wrote:
    I need a bit of help.
    Welcome to Apple's discussion groups.
    My WDS experience is limited to "main" and "remote" configurations (no "relay"), so I'm not posting from direct experience, but below is what I think would work in your case.
    I go through the utility manager and set up the base station, first as "create a wireless network" enter the ISP details etc etc. Its green light. Everything is fine. Then manually configure the Base Station. Hold down option key hit Participate in a WDS. I then select main enter + and add the Mac Id's for the intended Relay unit and Remote Unit
    I don't think the "main" unit needs to be told about the "remote" unit, only about the "relay" unit.
    Question 1: Do I need to add the base unit's MAC number itself under: WDS Remotes? even I am setting it up as Main?
    You'd never enter the MAC address of a unit into its own configuration, if that's what you mean. I also don't think that you'd need to enter the MAC address of the main into the remote and conversely.
    I am careful to note the security settings and the the Wireless Network name to match these in the relay and remote set up. Under the Wireless tab I leave the Radio Mode: as Automatic (802.11a/n - 802.11b/g/n).
    Five things have to match in a WDS configuration: network name, encryption type, network password, band, and channel.
    I make sure the base has "allow this network to be extended" ticked.
    I don't think that's important for a WDS configuration.
    Question 2: Do you need to disable Guest networks?
    I wouldn't think that matters.
    Under Access Control I leave as default, Not enabled.
    That's fine.
    WDS Error as it can not find other units. Ok fine as the relay and remote are not yet set up.
    Right.
    I then proceed to set up the Relay unit. Doing the same steps as above with a couple of differences being I add the MAC numbers and select the WDS Mode (Relay for Relay and Remote for Remote. I add the Main base station (i.e Airport Extreme MAC No.) when prompted and then + the Remotes MAC number. The same for the Remote except I only need to add the base station's main no.
    I think this should be the MAC address of the relay station, not that of the main station.
    Question 3. Do I need to add the Relay's own MAC number to its own setup?
    No.

  • Ethernet Patch Cable from One iMac to AirPort Extreme Please help!

    Hi, I have an iMac on one side of my home office, and a cable modem connected to my AirPort Extreme. I just bought a 25 ft. patch cable to run and connect to the router for faster speeds, but it is not working. I tried connecting it to the AirPort and the modem, and I did not get a light on the AirPort extreme or on the modem (I have disabled the wireless functionality on the gateway so it is just a modem now). I noticed that the cable has metal on the sides of the plug. Does that mean anything? How can I connect this and get it working properly?
    Please help me!

    your post is a little confusing
    your imac is on one side of your home, and both your cable modem and extreme are on the other side of the house?
    temporarily move the imac to the same side and try a different cable, seems like a cable issue

  • I'm new, please bear with me,  I need help with connecting Airport extreme

    I have been using a Dell desktop pc, running Windows XP for the past few years. I have a dsl modem, (qwest m1000)hooked up for my internet acces. Just bought a new MacPro laptop and the airport extreme. Can I connect the new router to my dsl mdem and have both my desktop and my laptop connect to the internet? If so, how do I do this? thanks for your help!

    Welcome to the Mac side twoo.
    Airport Utility is the program you'll use to connect to and set up your Extreme. What you want to do is pretty straightforward. Airport Utility will take you by the hand in setting it up.
    Power down the DSL modem before you connect it to your Extreme for the first time.

  • Recovering Old Datas on New Drive + Setting Airport Extreme Base Station old and new ones

    Hello All,
    Situation:
    -iMac 24" Alu/2008/2.8 Ghz Intel Core 2 Duo/ 2Go DDR2 SDRAM
    -2 Airport Extreme Base Stations mushroom type,
    -1 Airport Extreme Capsule Model: A1143
    The original 320 Go Hard Drive of my iMac crashed few months ago. A "technician" installed a new Hard Drive 235 Go while trying to recover all datas from old one. Failed.
    No back up. The old disc needs to be unlocked in a dustless atmosphere. Quite expensive at the moment.
    I decided to install OS X from sratch with the original Install Disc delivered with my iMac.
    OS X is 10.5
    Once on line I updated all pre-installed softwares. Among which Aiport Utility 5.6.1 today.
    Problem:
    I would like to get bigger hard drive disc, 1To for example. Does this still exist for this iMac 2008 Alu ?
    How can I do to get my iMac again to OS X 10.9 ?. Does this mean I need to buy all intermediate levels again ?
    How do I get my softwares (the ones on the original Disc: Pack office, Pages, Numbers, etc ...) back on track again, since my iMac is now more like down to factory level ?
    Extending my internet provider from the WiFi router via my 3 Airport Extreme Base Stations: 2 mushroom type that need OS X + Airport Utility softwares at a certain level, while the Capsule might need another level. Right now I tried to set up the 3 of them with this Aiport Utility and though they all recognize the provider network, I can never conclude to extend it with the Base Stations: it drops the case. (WDS trouble which I don't even know what it is, or the Base Station simply desapears from Airport Utility scan, ...)
    Thank you all for you attention.
    Your comments are welcome especially if you have any knowledge on these various subject.
    Can't wait to read your piece of advice.
    Lionnel From Paris (France).

    me too... i connected my hard drive with all my music but i cannot see any of the music that used to be in my itunes... i checked and its there (when I connect the HD directly to my computer) but not when is plugged into the Airport Extreme... Please help!

  • Need helps on weak airport extreme signal

    Please bear with me - as I posted here twice
    I really need a help, get very tired with this airport extreme card with my brand new Mac Pro.
    I bought the machine with bluetooth installed (confirmed that the BT wire connecting with the bluetooth card) and working just fine. I bought the airport extreme card and installed by the shop (there is no apple shop in HK). The IT guy connected only the wire 1 to the card, I questioned whether he needed to connect cables of 1 and 2 together, and he confirmed that only 1 was needed.
    Brought the machine home and set up with WiFi with my apple extreme and time capsule (both N), the signal showed a level 4 signal (strongest) but after a minute it dropped to 1 even disappeared despite I placed the time capsule just next to my Mac Pro.
    Open the case and connect the cable 2, but it did not show any improvement. Tried the 2 & 3 together - even worst.
    Is that a common problem and can't be solved, if so, if I connected the time capsule with Mac Pro via ethernet, would it works? I had tried it but did not work, do I need to do some special setting on time capsule for this connection (Airport extreme (modem) -> time capsule -> Mac Pro (via ethernet)

    Have a check of the wiring with the following link
    http://web.mac.com/ryemac3/RyeMAC3/Welcome/Entries/2008/4/17Airport_ExpressUpgrade.html
    but make sure wire no.3 on top and wire no.1 at the bottom ... cover the wire no.2 with the plastic tube that it came with

  • I need help getting my Airport Extreme to connect to the internet

    Hello everyone,
    I need some help setting up my AirPort Extreme. I'm trying to reestablish the express after a couple years of not using it. When I've set it up in the past, I've always had a hard time, and by accident it seems, I click something or turn something on and off, and I get it to work.
    I have  a 802.11g second generation airport extreme. I'm able to connect to my network and I can move files back and forth from the laptop to the desktop, and vise versa.
    I have a MacPro 2007, ethernet cable connected to my Linksys router, with two internal hard drives. One has OSX 10.5.8, AirPort Utility 5.6.1, and everything is up to date. The other has OSX 10.6.8, AirPort Utility 5.6.1. I also have a MacBookPro 2011, It came with Snow Leopard installed and I upgraded  it to OSX 10.7.4. I installed AirPort Utility 5.6.1.
    All three systems can see and connect to my network, but will not connect to the internet.  The extreme's IP starts with 169.254.xxx.xxx, and there's an exclamation point on the wi-fi icon.
    The set up I have now is a Westell DSL modem from Verizon. I have the ethernet cable from the DSL modem connected to the WAN port of the express and the other cable going from the ethernet port from the extreme to the ethernet port of my Linksys router 4 port switch, model #BEFSR41 V.3. I have reversed the connection to and from the extreme with the same result.
    This is what I've done so far with no luck:
    • Unplugged the DSL modem, Linksys router, and the extreme for about twenty minutes.
    • Updated the Linksys firmware.
    • I have reset the extreme from the back and thru the AirPort Utility many, many times.
    • I've done a hard reset. I don't know if it worked. After the extreme powered back up, my network's name and settings were still the same. On a positive note, I'm now able to get on the web when I set the connection sharing to "Distribute a range of IP addresses" using the ethernet on my desktop. Before, I was only able to do so when the connection sharing in AirPort Utility  was set to "Off (Bridge Mode)".
    Any other Ideas?
    As always, your help is always appreciated,
    Rick

    Hi Tesserax,
    Thanks for getting back to me.
    Sorry about the confusion. My goal is to get online wirelessly with my MacBook Pro and be able to use the ethernet connection for my MacPro.
    My DSL modem is a Westell WireSpeed model A90-210015-04, the Linksys router, and the AirPort Extreme.
    Rick

  • Setting airport extreme

    I just got a new airport extreme today. I installed the cd on my macbook and hooked up the cables and plugged it in. No installation wizard popped up just a screen asking for the password - i saw in the guide that it says the default password is public. I tried that and it wouldn't accept that password.  The set up guide says to follow the instructions that show up once but no instructions show up, just a screen asking for a password, which I don't know.  Any suggestions on what to do?

    Your MacBook Pro (MBP) already included the necessary software (AirPort Utility) to administer your new 802.11n AirPort Extreme Base Station (AEBSn), you didn't actually need to install it from the CD.
    Regardless, I would suggest that you connect your MBP directly, by Ethernet, to one of the available LAN (opposing arrows) ports on the AEBSn, and then, try accessing it with the AirPort Utility again.
    Please post back your results.

  • NEED HELP! Connecting Airport Extreme wirelessly to an Xbox 360!

    Hi there,
    I just purchased an Apple Airport Extreme 3 days ago and I can't get it to fully work with my XBox 360 with the official wirelessly networking adapter. I've spent the last 2 days trying every conceivable option and setup to get these devices to work.... but can't. When I turn on my Xbox it DOES connect to Xbox Live and the wireless network created by the airport. I do the "Test Xbox Live" thing, and everything comes back "Confirmed" or "Okay", I can search marketplace and download game demos and such. But whenever I go to play a game on Xbox Live it say it "can't connect to server" or "no games found" etc.... I've tried this with 4 games; Halo 3, Halo 2, Gears of War, and Call of Duty 3 - and I can't play on Xbox Live with any of them. They did work fine like 10 days ago on an old D-link router I had before it broke, but now I have NO IDEA what the ** is going on. I've tried everything - I've set the router to b/g only, turned off all security, manually set the IP address on the xbox, etc... and I still can't play any games on live. I know my Xbox live subscription is still good and I've downloaded all the latest updates and firmware for my Xbox, router, and computer - and still nothing works. So any help out there would be greatly appreciated!
    Thanks!
    John

    Hello John Groshko. Welcome to the Apple Discussions!
    Unfortunately, the AirPorts are not listed as Xbox Live-compatible routers.
    The following web blog does a great job explaining the NAT issues with Xbox Live. Basically what it comes down to is that although you can get an Internet connection for the Xbox or Xbox 360 with the AirPorts, you may not get the necessary NAT setting (Moderate or Open) for the Xbox Live game that you want to play.
    Other articles on the matter:
    o http://www.jakeludington.com/xbox/20060103xbox_live_connectionproblems.html
    o http://www.xbox360fanboy.com/2006/01/02/xbox-live-connection-problems-heres-a-ti p/
    o http://support.microsoft.com/kb/908874

  • Help with new Airport Extreme (and network name) not recognizing Time Capsule and other Airports in the home

    I had a Time Capsule running in an AV Cabinet and it made too much noise as it backed up and ruined soft/quiet music passages (and created far too much warmth as well).  So, I visited the local Apple store and the guy I met worked through a few solutions with me.  I decided on an Airport Extreme for the audio cabinet, and would move the Time Capsule to another room where it would not create noise interference.
    So, I have the Airport up and running perfectly well.  I changed my wireless network name and password.
    I cannot get the Airport Express and Time Capsule to show up on my network.  They both just blink that brown/orange color on the front.  When I go to the Airport Utility, it does not pick up the Time Capsule or Airport Express.  I have tried unplugging and plugging back in and scanning for devices, but dont know what else to do.  Are they still looking for my old network?  Is there a way to reset them??
    Thanks for any help.

    I've tried the option key on both--the AEBS offers 14 options, including Automatic, while the TC offers 8 options, and no Automatic. The AEBS lists (among others) 802.11 a/n-b/g compatible, 802.11 a-b/g compatible, or 802.11 n (5 GHz)-b/g compatible. The TC offers 802.11.n (b/g compatible), 802.11n only (2.4 GHz), and 802.11n only (5 GHz), among others...
    I had already followed the instructions in the link you supplied, except that the wireless options don't quite match...
    I am currently trying 802.11n (5GHz)-b/g compatible on the AEBS and 802.11 (5GHz) on the TC, which gives me a rate of 270 on my n devices and 54 on my g devices, according to the Airport Utility.
    This might be the best I can do, without buying a new TC. Thanks for any advice you can give...
    C.

  • Help with new Airport Extreme

    Hello,
    I purchased a new Airport Extreme at the Apple store today and have it connected with a new Zoom 5341J.  ISP is Comcast.  I hooked everything up and I do have a solid connection....however my 2008 MB pro and iPhone 6 are maxing out at 30mbps on wireless.  I had over 100 mbps hardwired.  Its weird because it stops right at 30mbps during OOKLA speedtest.  Something isn't right.  I am hooked up to 5 ghz at channel 161.
    Any suggestions?

    thanks for all of the help!!
    Nevermind I figured it out myself.  The zoom modem I was using is not compatible to VOIP, so I just went back to my technicolor and put it in bridge mode with the airport extreme and I am now getting 130mbps+ both wired and wireless.
    Thanks!

  • Help after installing airport extreme on my ibook G4

    Hi,
    I installed an airport extreme card but then how do I know that my G4 recognizes it? Does it need any software or should it automatically pick it up? Help Im new to mac so Im still learning how to get around it. I have os 10.39 on it.
    Thanks,
    Millie

    how do I know that my G4 recognizes it?
    Choose About this Mac from the Apple menu and click on More Info, or open the Network pane of System Preferences.
    Does it need any software or should it automatically pick it up?
    The necessary software should be included with Mac OS X 10.3.
    (32522)

  • Setting airport extreme MTU?

    a previous feed was closed before it was answered properly... strange
    regarding setting MTU to get the extreme to work.
    I managed that on my computer, in the location setting - ethernet - I put MTU down to 1392 according to the modem people (iburst in SA). Since I did that it works well on my comp. But it cant work on other comp, either mac or PC, lined to my network: dont understand why... we cant locate MTU on these machines but it shld not be necessary as they are guests...
    what is wrong?
    (far from the 50 simultaneous guests, as advertised, only one - myself...)

    fikezolo, Welcome to the discussion area!
    Since the AirPort Extreme base station (AEBS) does not change the MTU of packets, you will need to set the MTU on every computer.

  • Need Help with extending Airport Extreme w/802.11n

    I would like to find a way, if there is one, to extend the coverage of my Airport Extreme w/802.11n. My object is to be able to share my home network with a 2nd house on my property which is approx. 90-100' away from main house and Airport Extreme w/802.11n base station. This home base station is connected to my iMac and I would like to extend it to allow my Dell PC w/ Win XP in 2nd house to connect to the internet/share files/share printer.
    Is this possible and what would I need on the PC side to accomplish this wirelessly?
    Thank You in advance for your help.
    Daniel

    Is the 2nd house on a the same electrical box as the main house? If it's the same, then you can try the powerline ethernet solution.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16833122168
    You will find it cheaper than most outdoor point-to-point bridge solutions.

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