Help to set up email account

I bought a BB Torch 9860 from an electronics store in Dubai and then went to a provider (DU Mobile) to set up a BB account. All OK but then when I try to set up my email account, after entering the BB ID username and password, I get "unable to log in to your BB ID". I went back to the provider who told me: "not our fault, you must check with the shop that sold you the BB", Went to the shop who told me "nothing we can do, you must check with Blackberry". Checked some of your forums and found KB28212 but it doesn't work. I haven't tried to reset to factory settings yet because I am looking to see if there is a solution. PLEASE HELP!!!
Fred

Whenever I hear of problems setting up an email address, I immediately suggest typing www.blackberry.com/integrate in to the phone's browser and proceeding from there.
Give it a try and see if it gets you anywhere.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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How to set up email account for 9360

Hello,
I have problem on setting up my email account.. I have a hotmail account but I can't access it through my blackberry.At first I tried to set it up via set up-email account etc but I couldn't. Then I opened my browser, clicked on communication and then integrate hotmail but the stage doesn't''t open at all.It appears the message unknown error, please try again. Can anyone help me???

Hi and Welcome to the Community!
It's a pity that all we have to go on is "but I couldn't"...error messages and step by step of what you try and what happens can be much more helpful in diagnosis. But, from what you describe, it sounds like you don't have an adequate BB-level data plan from your mobile service provider...so I recommend you ring them up (vodafone, according to your profile entry here) to sort this out.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can't set my email account on E52

Dear all
I have a real problem,
i can't set my email account using email application on my New nokia E52.
I enter my adress and password, and wait few seconds to let the phone detect the parameters, but nothing is happening !!! no new email box is created !!! and he didn't invite me to enter settings : like server, port number... automatically he return to the main menu.
i updated my frameware with the lastest version, but still have same problem.
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Thank you.

1. go to Nokia Messaging at: www.email.nokia.com
2. register your email accounts you want to add to your phone.
3. then try and register them on your phone. it should work.
4 for me on my e52 my hotmail.co.uk does not still work. but yahoo, gmail and ovi works.(
5 to make hot mail work you could use the hotmail app found in your text messing folder or download it from the ovi store.
hope this helps.
If you like my post kindly hit the Green Star Button on the left.
Nokia Phones owned: 3310, 8310, 7650, 3650,7210,6230, 6630, 6600,6100,6610, 6610i, 3230, 8800, 5700XM, E52 (only Nokia phones)

Setting up email account on iPad

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Hi there Carolj62,
You may find the information in the article below helpful.
iOS: Adding an email account
http://support.apple.com/kb/ht4810
-Griff W.

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I can't set it as default too. I know this is digging up an old thread.

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Many ISP provided email accounts limit connections to their outgoing SMTP email servers to only connections coming from their own network. So, if you try to send email when not connected to their network (i.e. when not at home), the connection will be rejected.
If you are using an ISP provided email address, in these circumstances, you'll need to ask your ISP if they provide an "authenticated SMTP connection" so that you can send email via their SMTP server when not actually accessing the internet via their network. You'll need to enter your email account username and password in the Outgoing SMTP server settings and possible configure SSL or outgoing port numbers. Your ISP will be able to advise on this though, as the exact setting vary between ISPs.
By far the best solution though, is to use an email account that is not tied to any particular ISP, such as a GMail account, as these can be used from anywhere, on any network and provide authenticated SMTP as standard.

Set up email account on iphone

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Hi there.
Here are step by step instructions how to create a new email address:
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Cheers

HT1277 how do i uncheck 'password' authentication when setting up email accounts on ipad 2

how do I uncheck the password authtication when setting up email accounts on ipad 2

As best I know all ISP providers operating Mail Servers for their customers REQUIRE "password authentication" in order to access and download your email. Why wouldn't you want to set it?
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I was having the exact same issue. It was driving me crazy. Just as a fluke, I tried logging in to my wife's account on the verizon.net website to se if I had a bad password or something. As soon as I logged in on my computer, her account verified & installed on her iphone. I have no idea why, but it worked.

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if this is your first email account you're adding to your iPod tough, go to the mail app. you'll have choices of what mail server you have. i think windows live mail isn't an option, so go to "other" and go from there by filling your email, name, and password. Im pretty sure thats about it. i use gmail so that was pretty easy.

Blackberry Curve 8520 - Can't set up email account (Have read previous posts and can't figure out problem. Please help.

Hi,
I just bought myself a new Blackberry.
I've been trying to set up my email account through the wizard set up and have been largely unsuccessful. I read a couple of posts that have given a step-by-step process. My only problem is that I don't have an option that says 'Add account.' Here are the steps I've followed:
1) Go to Email Setup
2) Choose 'I want to create or add an email address.
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When I put in my username and password into the fields, I get a message saying please enter a valid username.
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Thanks so much.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
The reason you can't log in is that, when you had your carrier set up your GMail, they created a BIS account for you. Further, they created BIS credentials on that account -- which are then needed to access the BIS configuration screens even on the BB. You need those credentials. Contact whoever it is that set it up for you and have them tell you those credentials.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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After setting up email account the apple imap does not respond.

Able to get on the internet with no problem but when I try to set up an email account no matter whether yahoo or gmail I get this message. "imap.apple.mail.yahoo.com is not responding. Check your network connection and that you entered the correct information in the incoming mail server field. I have done this numerous times with no success. I deleted all email accounts since they did not work and still have had no success. The problem has to be with this ipad. The model number is MB293LL, Serial # V50445YCZ39 VERSION: 3.2.2(7B500). All pertinent information has been put in properly but the unit still is unable to send or receive any email. I am wondering if I should reset the entire unit back to factory specs etc. The form below this asked for an operating system and I put Vista in due to the fact that this system was given to me by someone that I know had Windows Vista on their home computer. If I can change it I would. I just do not know how at present that is why I am coming to this community. Thanks for any help.

I am trying to set up a basic email account through the settings email,contacts etc button on the ipad. When the list of servers comes up I pick yahoo and fill in the pertinent info as far as the correct email address and password. When I try to save it the ipad is the thing that comes up with this message "imap.apple.mail.yahoo.com" is not responding. I have no idea where or how it comes up with this but that is what appears when I try to save the account information it request. The info that JimHdk sent does not work either. Thanks for any help.

Problems setting up email account

Have recently got a blackberry 9300 and having problems setting up my aol email account.
Do not know how to fix this problem, can anyone please give advice?

Hi and Welcome to the Forums!
Well, a bit more detail than "having problems" might help us just a bit...keep us from guessing, after all. In the meantime, see this:
http://us.blackberry.com/support/blackberry101/setup.jsp#tab_tab_email
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Having trouble setting up email accounts in the mail app?

Hi Apple community,
I am having trouble setting up my email accounts with the osX mail application. I have two accounts, an outlook and my college email through google. When I try to add the outlook account the prompt says that it cannot connect to the server and when I try my college mail i get the following prompt.
"Trying to log in to the Exchange server “autodiscover-s.outlook.com” failed. Make sure the email address and password you entered are correct, then click Continue."
Please note that my college account is run by gmail and ends in murraystate.edu
Thanks, Will.

Hey will,
okay for your college email. Heres what you do.
Try adding your email and wait for the message to come up
Trying to log in to the Exchange server “autodiscover-s.outlook.com” failed. Make sure the email address and password you entered are correct, then click Continue."
Once it does, you will notice 2 extra boxes One says username and the other password. You will notice that the username will not have @murraystate.edu
Add this and continue and this should now be added as an email account and should be able to receive emails as normal.
For your outlook emails, I would recommend using the following article to set it up. It is fairly straightforward.
http://howto.cnet.com/8301-11310_39-57602775-285/how-to-set-up-mac-mail-to-use-i map-for-outlook.com/
Hope that helps.

Torch 9800 ''email set up icon not responding'' ... unable to edit or set up email accounts.

Torch 9800, Network provider, O2 UK.
Although my BlackBerry service with O2 is connected and working as normal, I am totally without email on my Torch 9800. I have owned the Torch 9800 since March. All has been well until last week when I changed the password on one of the 3 email accounts I had set up on my device. This password change left one of the accounts unable to send or receive mail, and is also what lead me to discover that I could not enter email set up on my device or via my network providers website ( www.o2email.co.uk ) .
I have spent hours on the phone with O2 discussing this issue. The usual checks and procedures have been carried out, battery pulls, checking settings etc and the service books have been deleted and resent several times. These actions have not resolved the problem but instead led to the loss from my device of the other 2 email accounts which were working correctly but have now disappeared into thin air. Having tried all possible solutions with O2 I now come here looking for an answer.
When I visit my Network Providers BlackBerry mail service trying to create an account using my pin etc, I am without fail getting a pop up box containing the error message ''Your account is not accessible via HTML browser. Please use your devive to access BlackBerry Internet Service'' !? The result is the same whether I log in from my device over 3G or Wireless, or from a PC (have tried several browsers) .
On my device, when I click on the Email Accounts icon from the setup menu nothing happens, no response at all. I have tried many times and there is just no way to set up or edit mail accounts. I am without mail on my device and growing increasingly short of patience.
I am now hoping somebody here can offer me some advice on how to resolve this issue. What use is a BlackBerry without email capabilities ? I see from researching email set up problems on the Torch 9800 that I am not alone here so if somebody at BlackBerry is listening ? If this is a Torch 9800 issue then I am sure you will be doing all you can to resolve this but in the meantime PLEASE help by offering a solution to the issues I have mentioned.
Thanks
BlackBerry is for Life not just for Christmas
Solved!
Go to Solution.

Welcome to the forums, bs342!
Well, since you searched the forums, you are undoubtedly aware that the problem you report is unfortunately a common one these days. The good news is that RIM is definitely aware of and working on the problem.
First, let's try something on your computer. What browser are you using? Your problem there might just be as simple as clearing cache in your browser, then closing and reopening the browser to try the website again.
If that doesn't work, try this:
From your device's browser, go to mobile.blackberry.com. Select your country of choice, then go to Communicate>Email. Scroll down to Other Personal Email and click on Integrate Now, then Launch Email Setup. You should be able to integrate your e-mail accounts that way until RIM has fixed this issue.
Please let us know how it goes!
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Help to set up email account

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