Help to start iSQL*PLUS and OEM services

Here is what I did in trying upgrade 10.1 to 10.2 on Windows:
1. use Oracle Universal Installer installed 10.2 in a separated ORACLE_HOME;
2. run pre-upgrade assistant (utlu102i.sql)
3. run Net Configuration Assistant to congired listner
4. run DBUA ( however message shows that database already upgraded)
At this point, new instance is up. new listner is working, but iSQL*PLUS and oem services didn't even be recognized by OS.
From Universal Installer, I saw iSQL*PLUS and OEM were installed. What I am missing here in order to start services of iSQL*PLUS and OEM?

Well, the instance is running properly. sqlplus also works fine. Because there is no new OEM service available if you look at Services list, how it could be meaningful to connect to OEM through a browser? As fact, browser can not connect to OEM.
Do I need to reinstall 10.2?

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Thanks.
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<soapbox>
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</soapbox>
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Help to start iSQL*PLUS and OEM services

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