Help!! Touch Pad problem (Creative Zen Touch 20

I dropped my Creative Zen Touch 20 GB accidently on the floor and now I have problems with my touch pad.... I can scroll down but can't scroll upwards anymore. This means I can't change my settings and it became quite difficult to select songs in long playlists. It is very annoying!!! Is there someone who can suggest me what to do? My warranty is already expired. Thanks for your reply.

Why not replace the part? Instructional video link also on the page? http://www.thegadgetdr.com/Zen-Visio...hpad-black.htm

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Need Help With My 40G Creative Zen Touch Mp3 Play

Got this beautiful mp3 player for a steal at only $95 dlvd!
Works great, only problem is I just installed the software and when I run the Organizer thing, it doesnt detect any mp3s. So when I go into my folders containing mp3's they dont show up. I tried to associate formats using the File Options in the settings menu but there are no file types listed to associate! Im confused at what to do.
Also when the program software was installing I kept getting error messages relating to the registration of certain parts of the program, it still installed complete but gave me a error message to report to Creative. Everything works fine so far though?
Can anyone help me out here or recognize the problem?

micromouse wrote:
Your installation did not complete successfully.
 Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Touch: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.
Hi thanks for the help, Im not sure if my ins the Plays for sure model or not? Its the Creative Zen Touch 40 GB. I bought it without a manual so im not positi've how to check the details. It came with a software installation CD, that is what I used for the software. So does this mean I just need to download the plugins you listed? Is that what is affecting the Organizer in the fact that it doesnt display mp3s?

Touch pad problem on Zen Visio

I have a Creative Zen Vision: M with a broken touch pad. I already did a research on this forum about how to fix it and none that works for me. I mean, first the tap touch is fine but up/down scrolling is not working. Then up/down scrolling comes back but tap touch stops working. I'm thinking this is a hardware problem. There is any other way to fix it's By the way, my Zen already out of the warranty period.
Is there anyway to just set it as a USB without using tap touch to set it's

Why not replace the part? Instructional video link also on the page? http://www.thegadgetdr.com/Zen-Visio...hpad-black.htm

Help transferring music to Creative Zen Touch *PI

Alright I'm having a little trouble tranferring music over to my Zen Touch. If anybody can help me I'd appreciate It. I read that you press the two arrows in the bottom right corner and press the next arrow well here's what I get. Sorry for the bad pictures.
A pic of everything
http://img.photobucket.com/albums/v325/ravyc23/default.jpg
Now here's a picture of when I press the 2 arrows and then the bottom arrow that comes up next:
It says " Please ensure that track(s) are selected for this operation"
http://img.photobucket.com/albums/v325/ravyc23/error.jpg
And here's a picture of when I press the top arrow.
It says " Now Transferring" Status: Complete Destination: PC Music Library
http://img.photobucket.com/albums/v325/ravyc23/error.jpg
After all this still don't have any music in my MP3. What am I doing wrong? I appreciate as much help as possible. Sorry but I don't know how to post pictures, copy and paste the url if you would. Thanks.

What version of Windows are you running?
Do you have the drivers installed?
Check Control Panel, Add/Remove Programs. You should see:
Creative Jukebox Driver
Creative MediaSource
Creative Zen Touch

Help needed urgently! creative zen touch 40gb forgets that songs ex

I have had my player for 6 months with no problem but yesterday it forgot 2000 songs existed. It still displayed the artist name but everytime i clicked on them it came up with "add music from libary press menu button" However on the other artists (keep in mind i have 7000 songs) it is fine. But It has forgot around 2000 songs.
Then i thought i would try to upload the songs again. This is when i discovered once my player is docked it only displays 2 songs by each artist which is rubbish because in some cases i have 80 songs by a certain artist. So i have no idea why it displays 2 songs.
I then noticed a unknown folder which has files in it such as ??23323d?. These "tracks" have blue logos next to them on the left hand side. I have no idea what they are but it will not let me delete them. It also will not let me add any more tracks and everytime i unplug the usb it crashes. It also takes about a minute to turn on now instead of the couple of seconds it took before. And pauses and crashes accure quite often now.
It's probably a long shot but is there anything i can do? All help either big or small will be appreacited. And if you need more detail just ask me.
Thanks mike x

Mike,
Probably you can try running Cleanup option from the player Rescue mode.
Jason

HELP. 'Firmware Problem' (Creative Zen 20

I have a zen 20gb and when I turn it on it comes up with a message saying 'Firmware Problem'. Ive tried resetting it but it just does the same thing.
What do I need to do to get it working?

I AM COMMANDO :robothappy:Hi,was wondering if anyone can help me,my mp3 zen 20gb?player after few years of use now starts up and says firmware problem after trying to rebuild library, i have got it into recovery mode,and downloaded the firmware from asia creative website, however when try to start the application, it asks what language,i have chose like 4 different languages,but everytime,nothing happens after click language,just goes off and back to desktop, when click alt cntrl delete,says program not responding,and i have to reset PC. Does anyone know where can get orignal firmware,or the new firmware that actually works for zen 20gb?cheers for help

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Creative zen touch problem - mediasource says it's emp

i've had my creative zen touch for more than a year and a half and used it every day with it working fine. a couple of weeks ago mediasource loaded it as empty on my pc. however all my music is still on it and i can play directly from the player but not through my computer. i've tried opening the player through other programs but this doesn't work either. i've tried uninstalling and reinstalling all of the creative software that came on the cd with it (mediasource, nomad explorer etc.) but it hasn't worked. does anybody know why this is and how i can fix the problem it's a bit annoying because i can't put any new music on it. thanks very much in advance. jonny.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Help with my Creative Zen Touch (20

Hi everybody, I bought my Creative ZEN (20Gb) Touch in October.
For the first month it worked very well, and I was glad I bought it instead of an iPod (I've never liked them).
Anyway three weeks ago the display froze on a playlist while I was listening to it (none of the buttons worked), so I let the battery run down and after a couple of days it recovered and restart working.
This happened to me again last week, so I let the battery run down and, after charging it, it worked.
On friday I connected it to the usb cable, so I could use NOMAD Explorer. When I connected it (the first time) it was turned off but it turned on. I turned it off, anyway. After connecting it, the Nomad Explorer didn't work as if I haven't connected the Zen Touch to the cable. So I tried a couple of times to connect and disconnect the cable from the Zen Touch, and after that the on/off button was illuminated like it was on charge or connected to the cable - but it wasn't flashing, it was just a permanent light.
So I decided to use the same method I used the first two times I had some problems - but the battery didn't run down! Or maybe it did, but the light is still there, and my mp3 doesn't work. Now it's been four days, and this is the third time I had a problem with my mp3 player - I've been owning it just for three months! What should I do for make it start working?
How can I reset it's And if I do, am I going to lose any of my files?

if it crashes theres a small hole on the same side as the volume put a pin in you should feel a click if done correctly. it should then start up. as for your nomad explorer problem you should still be able to access your player from "my computer" there should be your dri'ves, nomad explorer and creative zen touch try getting to it through "creative zen touch. if none of that works maybe try removing all the software and install it all again. maybe update there firmware. oh if you have firmware version 2 nomad wont work. i miss it too. dont lose faith i've had mine for over a year now and had (and still am having) just about every problem. hope that helps Sm: )er

Problem with Creative Zen Touch DAP-HD0014

Hey,
I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
I hope this information can help someone to solve my problem!!

Re: Problem with Creative Zen Touch DAP-HD004
SmallBlue wrote:
Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
Message Edited by SmallBlue on 2-29-2008 03:26 PM
Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

Creative Zen Touch - Hard drive problems - HD upgr

Hi!
I bought my Creative Zen Touch almost a year ago now. Yesterday my hard dri've went crazy. The sound was a funky rythm, 0 DJ "scrathes" then one more high-pitched sound. In the Rescue menu I try to format the hard dri've and it responds with "Hard dri've problems."
Yes, it has fallen down several times. I don't know what caused it to malfunction this time though. It suddenly just stopped working. It looks like a mess, was bought over internet under the name of a mother of my frien; to make a long story short. I have no warranty :/
So here's what I decided; I opened it up to take a look inside it. Here's what I found:
- One loose battery, too much dirt on the sticky stuff.
- One hard dri've, model: HTC424020F7AT00
And here is my main questions:
- Can I use a 40gb Hitachi dri've in my 20GB Zen Touch? This is just the big brother, so the dri'ves are pretty much the same except storage space. http://tinyurl.com/4yurr
Thanks
- KennethMessage Edited by Kgjersda on 09-6-2005 04:4 PM

Tweaking 'n' Hacking Your Creative Zen Touch 20GB
Thanks for your reply SSR. I'm a clueless as to what the controller is, but at least I've found out that the Creative Zen Touch 20GB uses a .8" harddri've. So the larger Fujitsu Siemens 2.5" dri'ves, which the Creative Nomad Zen Players use, aren't compatible.
For anyone reading this post who wants a step-by-step guide to upgrading the harddri've of a Creative Nomad Zen Player (but NOT the Creative Zen Touch 20GB), visit PC World magazine online for a "how to" article: http://www.pcworld.com/howto/article...67,pg,7,00.asp
<IMG src="http://images.pcworld.com/howto/graphics/9267-2303p075-7b.jpg">
If anyone has experience of tweaking/hacking the Creative Zen Touch 20GB or if anyone should come across a similar "how to" guide for upgrading its harddri've (and knows of specific models of compatible .8" hardri'ves) - then please post on this forum.
Cheers........... Tim Holmes.

Creative zen touch problem

creative zen touch proHi, the touchpad on my zen touch has suddenly stopped working, my touchpad works but not properly..anywhere i touch it, it only goes down never up. i am unable to scroll up through my menu an through the recovery mode to make a firmware update and i can not tun of my creative zen touch please If you have any suggestions it would be greatly appreciated.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Creative Zen Touch no longer docking; problem has appeared out of the bl

For the last couple of years, I've used my Creative Zen Touch without any issues. I managed to upgrade to the MTP firmware with no troubles whatsoever. When I tried to plug it in a few days ago and add a number of songs, the computer no longer recognised the player. The USB ports seem fine, and when I plug it in the player boots. It doesn't come up with the "docked" screen on the player, however, and in Windows a "trying to add new hardware wizard" window pops up that never used to pop up before. Whatever I try to do, it never works. I'm using Windows XP SP2 and like I said, I never used to have any issues before until this popped out completely unexpected. It just won't realise that the Zen Touch is a MTP player for some reason!

The people on the forum who would respond are customers, like you, being rude to them probably won't encourage them to help.
These two pages contain some useful tips, have you checked these yet?
http://us.creative.com/support/kb/ar...p?l=2&sid=0053
http://us.creative.com/support/kb/ar...p?l=2&sid=9287
Cat

Creative zen touch chronic problem

This problem has been bugging me ever since I first receive creative zen touch 20 gb, and make me change to another brand, and leave this unit in the warehouse The problem is the back button and the next track button has been annoyingly randomizing all tracks, so I GET tracks randomized almost all the time Upgrading firmware doesn't fix it, creative lousy customer support in my country even make me more nausous I bought it in 2004 and since then, I never wanna buy another creative product Recently someone mention how to fix this button problem, but the link he provided is dead, can someone enlight me ?

Special_Ed wrote:
My Zen Touch stopped working on me, I formated it, nothing, then clean it up, still nothing. So deleted my firmware to try to update it. Had the update downloaded, connected my mp3 player opened the update and it says my player is not connected, please connect player. Then when I checked my player it said Creative Zen Touch v0.0.0That # is the version # for the recovery mode. I take it you had the Plays for sure firmware 2..0. You can't update the firmware on Vista. Must be done on a XP computer with WMP0 NOT WMP? Find it here http://support.creative.com/Products...me=MP3+Players
Message Edited by coachop94 on 2-20-2008 04:44 PMMessage Edited by coachop94 on 2-20-2008 04:49 [email protected]

Problem with the Creativ Zen Touch 20

Hello,
I have a problem with my 20 Gb Creative Zen Touch.
Since today he gets stuck if "Zen Touch" on the screen appears. Put back nothing brings, he gets stuck further there at the same place. My computer does not recognize him and charge nothing also brings.
What can I do?

Hi, I get sometimes the same problem, try to turn on in recovery mode & clean up:
Go to www.creative.com -> support -> knowledge base ->and select you player, & search: "Recovery Mode: What to Do And How To Access"
& follow the instructions.
I cleaned up my player, but this action erased my songs. So,back up your files before do this.

Help!! Touch Pad problem (Creative Zen Touch 20

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