Help - trying to change SSID and password

Question

I would like to change my Verizon Fios network name and password from the factory settings but I am experiencing the following problem:
Keep in mind that I have a Dell laptop.
1. I go into the Verizon Online portal to change the settings, and successfully enter the new SSID in the box and click "Apply" (not the problem)
2. Then, my wireless network disconnects. The name changes to what I just entered in the list of available networks, but there is a red "X" next to it and I am unable to connect. The message says that the settings entered do not match those configured for the network.
It seems like my computer refuses to accept the new network name and password, so even though I am able to change the network name and password, the computer is remembering the old and will not connect to the new.
Any suggestions?

Answer 1

sound like your stored password is wrong
for win 7
Open Network and Sharing Center.
In the Tasks pane, click Manage wireless networks.
Right-click the connection you want to delete, and then click Remove network.
In the Manage Wireless Networks - Warning dialog box, click OK.
for win 8
In the list of availble networks, right click on the network and select forget this network.
Then reconnect to network. You will be prompted for the password.