Help trying to log onto new iMac can't remember the password

Bought new iMac today husband made the set up got it home and he can't remember the password? Not sure what to do

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.

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    See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    i just asked if someone knows the support mail, i don`t know how to someone from apple support
    -> AppleID Support - Contact Support
    Condolences to you and your family.

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    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
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    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
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    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
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    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
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    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I can't remember the password I used to set up icloud nor the email I used to set it up with. I have my apple ID and email for that account.

    I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?

    Hi, Fugalltadowivu.  
    Thank you for visiting Apple Support Communities.
    This sounds like Activation Lock has been enabled on this device.  Here is some helpful information regarding this feature.
    Find My iPhone Activation Lock
    http://support.apple.com/en-us/HT201365
    If you purchased your device from a third party, this device may be locked to their Apple ID.  If this is the case you may want to check out the article below.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/en-us/HT201441
    Cheers,
    Jason H.

  • I upgraded to an iPad2 and recently pulled out my old iPad 1to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this?

    I upgraded to an iPad2 and recently pulled out my old iPad 1 to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this?  Each time I try a different password (trying any that I thought I might have originally used) it times out the tablet for up to an hour before I can try again.  Help?

    You can restore the device. That is what you have to do if you forget the passcode. You don't have to worry about syncing to your own computer either since you don't want to restore your data - you want to wipe it clean. Read these articles for more instructions
    iPad disabled -Wrong Passcode
    http://support.apple.com/kb/ht1212
    Updating or Restoring
    http://support.apple.com/kb/HT1414
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    Unable to Update or Restore
    http://support.apple.com/kb/ht1808

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