HELP Trying to save to web or jpeg

When I try to save an image as a jpeg or anything other than psd it deletes my adjustment layers, and goes back to original layer. Any help would be appreciated. Thank you in advanced.

If you want to retain the layers in a saved file, use the psd or tiff formats.
Saved jpegs don't support layers.
Added: Also anything saved using save for web does not support layers
That being said, when you save in a format that doesn't support layers i.e. jpeg,
it's like saving a flattened version of the file and should look the same as it did before you
saved it, just not with the editable layers retained.
MTSTUNER

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Error when trying to "Save for Web"

I, like others have the same problem in Photoshop Elements 6 editor when trying to "Save for Web". I get an error:
could not complete the export command because of a program error
I've searched the forum, but it seems like no one has found a solution.
I have a new PC with Windows 7 on it. It's Win 7 Ultimate 64-bit. i5 processor, 16GB RAM and plenty of HD space.
I am running Photoshop Elements 6.
When I used the same version of Photoshop Elements 6 on my old XP computer, I didn't have this problem.
Adobe Photoshop Elements Language Version: 6.0 (6.0 (20070910.r.377499))
Operating System: Windows Vista
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP
Physical processor count: 4
Built-in memory: 15822 MB
Free memory: 11064 MB
Memory available to Photoshop: 1621 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 10571087952197841429
Application folder: D:\Program Files\Adobe Photoshop Elements\
Temporary file path: C:\Users\Roger\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 111.7G, 76.2G free
Primary Plug-ins folder: D:\Program Files\Adobe Photoshop Elements\Plug-Ins\
Additional Plug-ins folder: not set
Installed plug-ins:
   3D Transform 10.0 (10.0x001)
   ADM NO VERSION
   ASDStrm NO VERSION
   Accented Edges 9.0
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   Auto Divide 6.0.0.0 (6.0 (20070910.r.377499))
   Average 10.0 (10.0x001)
   BMP 10.0 (10.0x001)
   Bas Relief 9.0
   Camera Raw 4.2
   Chalk & Charcoal 9.0
   Charcoal 9.0
   Chrome 9.0
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   Color Halftone 10.0 (10.0x001)
   Color Variations 10.0 (10.0x001)
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I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

Is save for web in JPEG format lossless when quality is 100%?

I am trying to figure out if I can reduce optimised JPEG sizes further than what Photoshop can offer.
My boss has recently questioned whether the file sizes can be reduced using lossless JPEG's further than the sace for web function in photoshop.
From what I can make of it, lossy is the option on GIF files, and therefore I am assuming that the optimisation is lossless for a JPEG at 100 percent quality and lossy when the quality is reduced?
I just want to clarify that I am saving images for the web at the smallest size I can without losing too much quality.
All the images I save are 450px wide @ 75 dpi, but vary in length from 800px high to 1500px high, but have to be saved under 100kb.
Can anyone clarify the lossless and lossy in JPEG format in save for web?
Thanks
Ray

As c. says above, JPEG is a lossy compression - there is no lossless JPEG.
PNG 24bit offers lossless compression, that is it performs compression analogous to a zip archive, whereas JPEG works by (in extremely lay terms) building a new image that resembles the original.
GIF and PNG exports let you reduce the number of colours to get better compression - there are fewer pixel differences to compress at 8bit colour depth. Hence a 16 colour PNG will have a vastly smaller file size than a 24bit PNG, and depending on the image may be much smaller than a similar quality JPEG.
Depending on how far off your 100KB ceiling you are, you may be able to improve your file exports by cleaning up the source image - reduce noise and if possible explore exporting as 8bit pngs with fewer colours - avoid using diffusion or noise in the export options. Find the balance between acceptable file size and image quality... photographs tend to be the hardest thing to compress because there's so much detail data, especially in darker (low light) areas.

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Originally when I installed CS4, save to web worked great. When I would downsize an image so as to post on the web, it would downsize with ease and I could save it as a JPEG.
Problem now: On the right upper corner of the page, I have it set for JPEG. When I downsize the image to 250, the "GIF" in the far left bottom corner does not convert over to JPEG. Thus, the image is not getting downsized properly as it used to.
I still have Photoshop Elements 7 on my computer so now when I want to downsize an image, I work on it first in CS4, get out of CS4 and then go into PS7.
Again, for weeks, the GIF would turn into JPEG on the far let. Now in CS4 it does not.
What do I need to do to fix this? I have added a screenshot to show my settings in CS4.
Thanks.

Are you saying if you select JPEG top right it still says GIF bottom left of the preview window?
How and where are you "downsizing to 250" ? 250 what?

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THANK YOU!!!
It says, "Clip to artboard". I wasn't sure what clip meant, but that was it! Thank you.

Error when trying to "Save for Web and Devices"

Hello All,
I have a little issue with Photoshop CS3 on the XP Pro platform. I get the error when I try and "Save for Web and Devices". This is the actual error. "the exception unknown software exception" uhh... lol
I currently work for a school district. I'm the Tech/Network Admin for the entire district. We have a lab setup with some new PC's (As of last June) They all have 2 gig of ram Core 2 Duo 2.4 ( I think). Pretty good machines. We currently have an image built for them so essentially they are all the same builds. We recently just updated the image as of a month ago. In talking with the teacher who does the tech classes in this lab, he recently ran into this problem as of a week ago.
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And in fact all the PC's in our High School have this issue. And currently we have about 3 different models not including the one I listed above. Any advice is much appreciated. Cause I'm pretty stuck on this issue.
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Save for web and devices saves its own prefs to retain the last active settings. When it can't do that, it will fail. You may wish to grant write permissions to the Documents and Settings\App Data\Adobe\ Save for Web folder. The same applies to Device Central...
Mylenium

PSE6 Mac OS - Save For Web won't save JPEG high res setting in Preset

Why is it that, contrary to documentation, Save For Web won't remember that I always select JPEG High for every photo file I save? Each time, it comes up as "Custom" Low quality, and can't even remember that I want JPEG format. My reliable old copy of PSE 2 that I've used happily for six years was capable of remembering what I wanted out of Save For Web. There are always surprises with new Adobe versions, I just wish there were some good ones once in a while...

I tried on my mac machine with PSE 6 and saved one file as PNG-24 and some settings. I saved the file.
next time when i opened any other image and tried using save for web, the previous settings were remembered.
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Trying to save a png for web, and trnsparency is not working, i have never had this problem before

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b,
I believe it is time for the list. Hopefully, it is one of the easy ones at the top; 5) is probably irrelevant for this case.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

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My software is up to date.
Not really sure what it can be.
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Same issue. Hoping someone responds to this thread soon

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Error when trying to save still image from video with Quicktime Pro

I just purchased Quicktime Pro so that I can use it with my new Nano (the one that shoots video). I want to grab a frame from the video and create a still image (in jpeg format). I should be able to do it, but when I try, I get an error 11005 (or something like that). Anyone know any way to fix this? Thanks!

I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

Photoshop CC Save for Web Incorrect

Hi everyone,
I recently purchased the Adobe CC suite for my Mac, OSX Mountain Lion.
Trying to Save for Web (which works) but I'll select an option on the top right, lets just say JPEG 70% (or PNG or anything) for arguments sake and on the bottom left where it displays the potential file output information it'll always show GIF, the GIF output size, etc.
I'm not sure whether I've got a setting wrong but I haven't had to change anything since I started using Photoshop back at PS7.
Wondering if its a bug or not or if anyone knows a potential fix?
Thanks!

Hey ckocho,
I can confirm this is a bug.
My belief is, it may have triggered after attempting to export a very large sliced document with "Save for web..." and then become stuck in this mode.
Here's a list of my symptoms (so others might stumble accross the solution):
- Photoshop CC (updated to version 14.1.2 x64), Windows 7, 64bit
- Save for Web... interface fails to correctly show "Optimised" view
   - No estimated filesize displayed for slices
   - Optimised preview not rendered using selected filetype (gif/jpeg/png) ie, all slices look like GIFs, and don't change when other selections are made
   - Selected slices do not "highlight" (outline) correctly, so you can't tell which ones you have selected
So by guesswork alone, you can still make selections and choices. The output is perfect, but working blind regarding the look and filesize quite defeats the purpose of the tool.
Now, the good news.
The above trick corrects the problem! Thank you ckocho!
Simply open the "Save for Web..." dialogue and change views from "Optimised" to "2-Up", "4-Up" and back to Optimised, and the problem is gone. No reinstall required, whew!
Dear Adobe, please look into a fix
Cheers,
Anthony

Error - PS CS5 can't save for web

When trying to save for web (ctrl+alt+shift+S or file save for web) I recieve this error
What is the fix?

Hi there.
I just read and tried the answers above and it worked pefectly.
I have Windows Vista x32
Go to Start and instead of selecting a program .... Type in regedit
A window will appear - make sure that under USER SHELL FOLDERS your PERSONAL FILE has the following path; %USERPROFILE%\Documents
if not double click the folder - and add the path. (mine was showing C:\ )
Close down Photoshop and restart - open a file and then select Save for Web and it should work ... it did for me. (yeah! Thanks to everyone for the help above!)
-R

How to set default preset for Save for Web

Following the demise of my laptop, I have installed PSE8 (Windows) on my new one.
On my old machine, the default preset for Save for Web was JPEG High
On the new installation, the default is GIF and you have to manually scroll through the presets every time to apply the JPEG High preset.
Is it possible to change the default preset. If so, how.
Thank you

That faq from John R Ellis has not been updated, but may be useful:
Photoshop Elements 6/7/8 Frequently Asked Questions (FAQ)

Safari errors printing to PDF save / saving web file

Suddenly starting getting errors today when trying to save a web page by either method. Printing-> save as PDF gives "Print" "Error while printing" after selecting a destination folder. Trying to save it was web file gives "The document “Match.com - Find Singles with Match.com's Online Dating Personals Service” could not be exported as “JL”. You don’t have permission." The only workaround seems to be to save to desktop without giving a title, change title, then move to folder and authenticate the move after being told I don't have permission.
Any ideas? This has never happened before and I haven't changed any significant setting (that I know of!).

HI and Welcome to Apple Discussions...
Try maintenance...
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Since you are running Snow Leopard, *make sure Safari is opening in 32-bit mode, not 64.* Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) *make sure Safari is NOT running in Rosetta*.
  Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*
Relaunch Safari.
Carolyn

HELP Trying to save to web or jpeg

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