Help! trying to start HP Pavillion G7 Windows 8.1 laptop in safe mode

on friday last week my boss' laptop had an issue with outlook, and we had to do a live chat with microsoft and allow remote connection to get that resolved. the issue was resolved, and he took the laptop home. however, when he attempted to boot up again on saturday, the monitor just flashes and flashes and flashes the desktop/windows 8 screen. i have been repeatedly trying to boot up his laptop in safe mode, but no combination of pressing f8 or f10 or ctrl alt delete brings up the start up options so i cannot get it to start in safe mode to try and update the video drivers which i suspect are the problem causing the flashing home screens. i cannot access any settings or any software at all, nor can it get it to give me a command line, etc... any suggestions at all? help!

Hi: See if one of the methods listed below to get into safe mode works for you. http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81

Similar Messages

FireFox starts in the task manager, but there is no desktop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit

FireFox starts in the task manager, but there is no dektop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit
== This happened ==
Every time Firefox opened
== When 3.6.4 auto upgraded to 3.6.6 . ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

Bootcamp windows 8 will not enter safe mode

My bootcamp windows 8 will not enter safe mode. I've tried press Fn + F8 multiple times.

http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including- safe-mode

I can not find mozilla firefox folder in Start All Programs how can i open firefox in safe mode i am using win7 and firefox 4.ob10 ?

i can not find mozilla firefox folder in Start>All Programs> how can i open firefox in safe mode i am using win7 and firefox 4.ob10 ?

A quick workaround - Go to Start > Run, and paste this in the box: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

I'd still like some help on this: Accessing menus is very slow unless I'm in safe mode. And I've tried everything I've found on the help pages.

If I go in using safe mode the menus work fine. If I don't the time it takes to get the sub-menu is several minutes. I've tried "disabling the add-ons" and "resetting the controls" but that doesn't affect it. It is still slow if I'm out of safe mode. I've also tried uninstalling and reinstalling it. And I've tried deleting the "Program Files" directory it occupies in-between uninstalls and installs, too. I've also tried getting rid of Firefox and the Mozilla Maintenance Service at the same time, too, just in case. Nothing works.
I get the following error if I look at "the console": mutating the Prototype of an object will cause your code to run very slowly; instead create the object with the correct initial Prototype value using Object.create
resource://gre/components/steelApplication.js Line 783
And I've tried looking at all the other forum posts complaining about this "mutating the prototype of an object" error.
Any suggestions would be appreciated.

I had this problem for about a year or so. I can't remember how long I had it. I just began using safe mode all the time, so I could still use Thunderbird. I had already tried what Christ1 had recommended, too ("You can try to disable all extensions and then enable one at a time until Thunderbird starts getting slow again.").
Then one day fairly recently the problem just disappeared. I didn't do anything. I'd been upgrading Thunderbird regularly, all during the time I had the problem, too. And I'd already tried all the various solutions that had been offered on the web. It just magically disappeared one day. Oddly, I was kind of expecting that would happen. I'd just wanted it to work a lot sooner.

Windows Server 2008 R2 SP1 - Safe mode not listed in Advanced boot options

HI all,
After a bad driver installation, the server got the blue screen issue.
I tried to access the safe mode and make a restore, but unfortunately the safe mode is not listed in the advanced boot options.
The only options available pressing F8 at boot are :
Repair
Normal mode
Am I missing something ?
Is there a way to launch the safe mode from the console (accessible from repair mode) ?
Is there a way to restore from the console ?
Thanks for your help, for now I am really stucked...
Olivier Tisserand

Hi again
Problem solved, I document the solution for others :
open a console from repair mode
search the real system drive, instead of the X: default of the console
inn my case D:
cd Windows/system32
SystemHardwareProperties
Advanced options
start and recovery
tick the 'show os list' with 30 sec timer
close and reboot
when the system list appears, press F8 on wanted os
Then complete Advanced Boot Options menu appears, including safe mode
That saved my customer's server
Hope that helps...
Olivier Tisserand

Windows 7 and classpnp.sys safe mode loop.

Hello,
First of all this is an outline to the system I am running.
Acer Aspire X1800
Brought as a Windows Vista Home Premium 32bit, has now been upgraded to the equivalent in Windows 7.
Intel® Core™2 Quad processor
NVIDIA® GeForce® 7100 and nForce® 630i
4 GB of DDR2 667/800 MHz SDRAM (single-channel support on two DIMMs)
Serial ATA hard disk 1 TB
AMI PnP BIOS compatible with SMBIOS 2.4
PCI Express® 2.0 x16 slot
PCI Express® 2.0 x1 slot
Integrated NVIDIA® GeForce® 7100 graphics solution
PCI Express® 2.0 x16 graphics card support (low-profile)
I have been running Windows 7 now for some time a month or two and have no problems until now. I wanted to put my computer into safe mode so I can install the second disc of Fallout 3 Game of the year Edition. Frist of all I restarted the computer and used the F8 trick which did not work. The computer just booted into regular old Windows 7. So then I went through the msconfig way of things.
Now it is important to note that I had this problem when installing Fallout 3 on the same machine but running Vista. However the computer managed to "fix" it self back then.
The computer loads through all the drivers until it gets to C:\windows\system32\drivers\classpnp.sys
It stops loading here and tries to go into safe mode. The computer then comes up with a message saying entering Windows safe mode (or words to that effect) and lists some of the system details. The screen then changes to a blank screen with a mouse cursor in the middle of it. The computer then shuts down and begins to restart itself. It has gone into a infinite loop of restarts.
Ideas I have tried.
Pressing F8 brings up the boot menu, i have tried all options available in that. Nothing worked.
Interrupting the start up with a fake power cut. This resulted in the computer showing two options. Start Windows normally and start Windows recovery. Neither worked.
I have tried renaming the problem file C:\windows\system32\drivers\classpnp.sys to C:\windows\system32\drivers\classpnp.old
This resulted in the computer loading until the next value C:\windows\system32\drivers\disk.sys The computer then did all the usual loading. However before restarting the it showed the dreaded blue screen of death. It was over before i could see the error message that it contained.
I have tried resetting to a prior system date. this does not work either.
Other than that I have not been able to get into windows or anything else. The reason I am able to post this is a have access to another computer for the mean time.
Any ideas on this would very appreciated
Cheers
*EDIT*
Because the computer is Acer it should have a working E Recovery on it. However i can't remember if i deleted this or not. Will try using the hidden partition in the near future. This will most likely send me back to Vista but its a risk I am willing to take at this stage.

Hello Limbix
Thank you for your initial problem and the follow-up discussion on such a conundrum of a problem. As evidenced by the number of hits under Google for "Windows 7 boot sequence classpnp.sys" and 0 fixes, this problem is systematic of this OS. As
such, this is a ticking time bomb waiting for the most inopportune time to strike.
Furthmore, this problem has been known since RC1 of Windows 7. The problem still persists and there is no known remediation method.
KB 925810 is a unique solution when the OS is healthy. When this phenomena occurs, KB 925810 is a hoax for Laptop users and systems purchased from a vendor without a hardcopy of the OS media. For Home builts with a purchased hardcopy of the OS, KB 925810
is the option. But the option is to reinstall as opposed to a repair.
Using Ubuntu, to effect change by replacing CLASSPNP.SYS with a 6.1.7600.16385 version has produced mixed results. In addition, the method of downloading any file is fraught with problems of possible infection or worse yet a trojan. This essentially
leaves Option 2 and 4 as the SOP for this OS failure mode on laptops.
Problem:
New Toshiba A500 i7 with 8 Gig - Windows 7 Professional (Business)
A series of three critical patches were deployed to this machine at 9:30 pm on 5/26/2010 from Windows Update.  At 6:30 am 5/27/2010, the machine was discovered to have restarted and was stuck at the Starting Windows logo. Here were
the initial steps taken to remediate the problem.
Step 1. CTRL-ALT-DEL was used multiple times to restart the machine.
Results: The machine did not restart.
Step 2. Power recycled the machine.  Windows 7 offered to Launch Windows Repair on the OS. The repair was selected and completed with a request to restart.
Results: The machine stops at the Starting Windows logo. Still stuck.
Step 3. Restarted the machine through a power recycle. Pressed F8, selected last known good and restarted.
Results: The machine stops at the Starting Windows logo. Still stuck.
Step 4. Restarted the machine through a power recycle. Pressed F8, selected Advanced options.
Results: No options were available.
Step 5. Restarted the machine through a power recycle. Pressed F8, selected Boot loggin and restarted.
Results: The machine stops at the Starting Windows logo. Still stuck.
Step 6. Restarted the machine through a power recycle. Pressed F8, selected Safe Mode with Networking.
Results: The machine's last entry for the loading list was on
CLASSPNP.SYS and hung up.
Step 7. Began researching for the Windows 7 boot loading list for the before and after sequences to see if CLASSPNP.SYS was the culprit.
Results: Found this discussion and many more. Spent too much time researching for a solution. Most ended in silence.
Step 8. Considered taking the STATA drive and putting into an external enclosure.
Results: Did not take this step as the machine is under warranty. It was purchased in April, 2010.
Step 9. Going back over the Google research, discussion
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/64a52415-f9aa-448e-b79c-f4d9d27836c3 has Moderator Tim Quan MSFT stating that
"To obtain the phone numbers for specific technology request, please refer to the website listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS"
This support site will take a user to a list of vendors. The Toshiba link was selected. The link is the Toshiba home page. The Support link was
selected and a direct call was made to Toshiba at 7:30 am on 5/27/2010. A Toshiba case was opened. All 9 steps were presented to the support person and as directed the machine was put into a Factory reset mode.
Results: The machine has completed rebuilding as of 11:11 am 5/27/2010. Windows update patching is continuing the assult to be "secure".
Comments: One thing is certain, to be secure in one sense is have a machine in an inoperable state. However business cannot operate in an inoperable state. Neither
can a business operate in an insecure state. So, to receive an OS patch which causes the machine to be inoperable, has the quest to be secure been reduced to inoperability?
Suggestion: This problem needs more eyes and a better tracking method.
1. Is this a vendor issue, e.g. Motherboard, Memory, Hardware?
     1a. Is this lot specific?
     2a. Is there a driver mismatch?
2. Is this a process/sequence issue?
3. Is there a recovery process other than "Scorched earth"?
Sincerely,
John
risc of KY

ITunes wont open in a regular window but will open in safe mode. What can I due to open it in a regular window?

I haven't been able to open iTunes since I updated it in march but when I start my pc in safe mode it works. I don't understand it and would like iTunes to work in the regular mode. Quick time works and I did try with a disabled Bonjour. Also uninstalled it and re intalled it and it still wonr work. I am at a loss as to what to do next

I started windows in safe mode then i double clicked on itunes while holding the shift and control key it told me itunes was in safe mode.
Okay ... so you started Windows in safe mode and then started iTunes in safe mode.
Restart Windows in normal mode, and then try launching just iTunes in safe mode. What happens then?
(Trying to work out which of the safe modes you've been applyingis having an impact on iTunes launch.)

Lost my toolbars. Have Windows 7 and when in safe mode dialog box will not come up tp reset toolbars.

Dialog box to reset toolbars will not open from safe mode. I have windows 7 operating system. Toolbar totally missing from start page.
== This happened ==
Every time Firefox opened

* If the menu bar is hidden then press and hold the Alt key down, that should make the Menu bar appear (Firefox 3.6 on Windows) (see [[Menu bar is missing]]).
* Make sure that you have the ''Navigation Toolbar'' and other toolbars visible: View > Toolbars .
* If items are missing then see if you can find them in the View > Toolbars > Customize window.
* If you see the item in the Customize window then drag it back from the Customize window to the Navigation toolbar.
* If you do not see that item then click the Restore Default Set button in the View > Toolbars > Customize window.
See also [[Back and forward or other toolbar buttons are missing]] and [[Navigation Toolbar items]]
See http://kb.mozillazine.org/Toolbar_customization
* If the above steps didn't help then see http://kb.mozillazine.org/Corrupt_localstore.rdf
Note: Do not delete localstore.rdf in the program folder (Windows: "C:\Program Files\Mozilla Firefox\defaults\profile\") (Mac: "/Applications/Firefox.app/defaults/profile/")

When I move a mouse through a page it starts blinking like crazy; however, it works fine in safe mode.

This is happening on my Alienware M11x laptop. I do not know if the switchable graphics is affecting this, but I have tried integrated and discrete graphics and the same problem exists.

As it works fine in safe mode it indicates an extension/theme as the likely cause. Follow the procedure in the [[troubleshooting extensions and themes]] article.
You can also try disabling hardware acceleration to see if that is related. In the [[Options window - Advanced panel]], on the General tab, deselect the option to "Use hardware acceleration when available". You will need to restart Firefox after changing this setting for it to take effect.

HP XP windows IE browser works in safe mode only

In my XP computer my IE & firefox Browser work ok in safe mode,but will not work
in regular mode.I've been working on this for about a month.Near as I know all updates
are in through SP3 and some later.

Hi there,
What exactly is happening that it doesn't work? Error messages? It crashes?
Please try these guides in the meantime:
http://windows.microsoft.com/en-ca/internet-explorer/ie-crashes-stops-working#ie=ie-9
https://support.mozilla.org/en-US/kb/firefox-no-longer-works-some-versions-windows-xp
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

I lost my menu bar. Mozilla states use safe mode to start restoration, I cannot get Mozilla to open in safe mode. How do I proceed? Thanks

I downloaded a Christmas tree light bar, and in the process the menu bar disappeared.
Mozilla instructions begin with going to the Mozilla Safe Mode. When I try to go to the safe mode (using run) the window resets to normal.

Firefox 3.6+ versions have a feature to allow the user to hide the Menu bar.
Hit the '''Alt''' key to temporarily show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark. <br />
The F10 can also be used on most PC's to temporarily reveal the Menu bar.
https://support.mozilla.com/en-US/kb/Menu+bar+is+missing

Cannot get Toolbar with FF4 other than by pressing Alt button, have tried all methods suggested, also cannot get it to open in Safe Mode.

Since downloading FF4 to replace 3.1.6 I cannot get the Toolbar other than by pressing the Alt button and whilst this shows the toolbar it will not stay. I have followed the Firefox instructions, other than opening in Safe Mode which it will not do either ,none of which have cured the problem. I am using Vista, with Trend Anti Virus and also have IE8 which is working OK.

Hi collizz, welcome to the forum,
if you have access to another computer I suggest you download Kaspersky Rescue Disc and create a bootable cd, below is a link to a knowledgebase article where you can download it and also find out how to use it.
http://support.kaspersky.com/faq/?qid=208282173
Good luck.
p.s. moving to Security and Malware board.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
Deutsche Community Comunidad en Español English Community Русскоязычное Сообщество
PepperonI blog

Need help trying to start it

Hello,
I've got plenty of APPLE product and for the FIRST TIME, I'm having a problem setting it
I bought a ATV, brought it home and plug it. My network is going thru my TIME CAPSULE and everything works just great as it is. BUT THEN, I turned on my ATV, it made me choose my language and then it gave the choices of wifi network that it was detecting. Great, I see my network, I punch in my password and then bang : there was a problem connecting to the network. Check your settings and try again. (-1). ????????????
I tried to find out how to resolve the problem on my own but everywhere it keeps saying to go to settings, preferences, network and go check for the IP address. I must be out of my mind but I don't seem to be able to get there !!!!!!! Everytime I push the menu button I keep seeing the networks that the ATV detects.
Please help me !!!! I want to be able to enjoy this new toy of mine but I don't seem to be able to !
Thanks

In many cases the tv will be located away from ones usual network components (but not always). This can mean that the tv is susceptible to interference that other components are not. You may want to try to eliminate the possibility of interference by trying different wifi channels.

The Backward and forward arrows wont work even if I already tried the remedies of resetting toolbards and disabling add ons in safe mode. Problem stillexist in safemode. Please help. Thanks!

The forward/backwardarrow of my firefox browser are not working. I already tried the remedies of resetting toolbars and disabling addons during firefox safemode but problem still occur after I restart firefox.
== This happened ==
Every time Firefox opened
== forward/backward arrow won't work ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

Try a new Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Help! trying to start HP Pavillion G7 Windows 8.1 laptop in safe mode

Similar Messages

Maybe you are looking for