HELP TWO ISSUE_EXPORT TO MEDIA ENCODER AND A MISSING VERSION CUE

I know someone has two easy answers...help, help.
Big Problem one, exporting from Premiere C4, forced into using Media Encoder, which sit there and won't encode from the project/timeline.
The project is even small, 7 minutes, and I just want to me a AVI file and maybe Flash and Media Player. Is that too much to ask.
Then the versioncue.dll, decide to not let me right click in explorer and other links, get a windows error, and again, stuck with nothing.
Please, I will send someone a gift card if they can help me, really. $25-$50...depending on if you have the solutions.
[email protected]
828-778-4854

Thanks. I have 16GB Ram, 64bit Win7, Intel(R) Core(TM) i7-3970X @ 3.50GHz 3.50GHz. AE is set to have maximum disk cache of 46GB. RAM reserved for other applications: 5GB RAM available for AE, PR, Pl, (some triangular icon [edit] which is ME ), Ps: 10GB. nothing else checked on that screen.
Typically just a mail client, 1 or 2 sessions of Firefox, 1 or 2 network folders open when i launch AE.
The last couple of times specifically, i had a 450 frame animation sequence at native 720p. then i added a curves layer on top of it in AE, then added two ~600x300px logos, one in each lower corner, then added a new solid layer which i used as a vignette. Finally over that i added a 720p still image which i held for another 15 seconds beyond the animation.
For the above, i ended-task, rebooted, brought it up again and it lauched ME quickly, then i got the stripped bar and connecting message until i ended task on that, then the 3rd time was the charm - everything opened quickly and it began to encode quickly.
The next three uses late afternoon yesterday were 150 frame animations at 480x270 and they all seemed to work fine. I created the sequence in 3ds max, then closed and went into AE. Then I'd close AE render another sequence, back into AE etc...

Similar Messages

Exporting to Media Encoder and file locating issue

Ok, Now I've read a LOT of threads trying to find a solution to this but none of them have answered my problem exactly, so here's what I have:
Running a New computer with a clean install of Windows 7 64 bit and Adobe CS4 Master Suite
Hardware:
Dell Precision M6400
Intel(R) Core(TM)2 Duo CPU T9900 @ 3.06 Ghz, 3.07 Ghz
12.0 GB Ram
Premiere ran fine for a while, but soon I've run into a problem where I try to export to the Media Encoder and I keep getting the error:
"Could not read from the source. Please check if it has moved or been deleted" over and over
I have deleted recently imported media one at a time to try and locate what's causing it since it wasn't doing this before, but no luck. So I restarted the program but now the Premiere project won't open. The task bar loads until about 2/3 in and stops there indefinitely, I've left and came back to it 2 hours later and it hadn't moved. I back tracked and found a previous save that will open, but it still will not export, it still says "Could not read from the source. Please check if it has moved or been deleted". And as soon as I update anything and save a new file that one will not open either.
I've tried recompressing each video file into a format I know works well with Premiere but still no difference.
This problem has plagued my workflow for a while now and I can't take it anymore. I've had to restart clean project files to try to work around it but I lose so much progress, and the work around by rendering the premiere file through After effects hasn't worked either. The error I get there says "Dynamic link server is busy".
Here's what the problem is not: It is not because I uninstalled CS3 or any other previous version, I've never had it on this computer. It's not a plugin problem, I don't have any plugins on this install except for the default ones that Came with Adobe Master Suite for Premiere Pro.
Someone please help me, this is ridiculous that I have had to trouble shoot the program this much. Both CS4 and Windows 7 have been around for over a year now and neither are in Beta Editions

Wow, sorry, forgive me if I've seen most forums work with a lot less, and your dismissiveness led me to assume you hadn't read my post.
All of this is new and up do date as far as Adobe and Windows updates go, that's Version 4.2.1.
My projects for this are all in NTSC Widescreen DV 24P, the particular sequence that I render from is in that format as well, although regardless of which one I use the problem keeps occurring.
My renders for my recent purposes have been compressed in .h264, IPOD video Large. The codec I'm rendering in also doesn't seem to matter, because I've tried this in .avi., .mov, .h264, .wav, etc. and all with various settings that I thought might help, but the encoder quits encoding 4 seconds in and gives me the error that it can't find the media.
And I didn't mention the media type and what not because it seems irrelevent of what I use this problem keeps happening. I'm pretty sure it's a problem with the project file or perhaps the media encoder or both.
And I don't know what you mean by "disks"
Do I have a Raid set up on my hard disk? No, I have two 0.5 TB hard drives, Programs on one (C:\) Projects on the other (D:\).
What address am I saving the scratch disks to? I use the default of "same as Project". Have I tried Clearing it? Yes.
I don't think I'm getting at what you're asking.
And I don't think I've ever used an .xlsm (which is excel?) file and I've definitely never used a Power point project (PPS?) file in my projects. And they open in their respective programs, although I'm not sure why you asked about that. Again I'm not sure I know what you mean.
The Premiere Project (.prproj) file is what I'm trying to open when the progress bar stops at 2/3 the way through and forces me to terminate the process with the task manager to close it.
It would help to mention that all my projects are animated and I use premiere to cobble them together, so no problems that relate to transferring media from a camera to the computer would apply here. Most of the files I get out of Maya are in Default .avi or .mov files, and I also use a handful of .wav files for the dialogue and .jpgs for cards and placeholders.
I believe that this problem began when I updated a few of the files in my project, but I've been doing that for weeks without incident. I've been updating them by saving over the old media file with the updated one of the same name, length, and type.
I don't work exclusively with Premiere, in fact it's not what I usually use, that would be Final Cut Pro.

Help... Media Encoder CS4 isn't working...

Ok... I am just fed up with Adobe Premiere CS4. I have had it for two years, and it is just problem after problem after problem. I'm currently working on an important project. First, I finished the project, and went to load it, and it wouldn't load past 95%... so I had to recreate over half of my hours of work. Now... when I go to export my project, it goes into Media Encoder, and never exports. It gets stuck on the "waiting" command, and never goes. I even left it over night, and nothing happened. I am extremely frustrated with this software... it is full of problems. Any help would be greatly appreciated.
I highly doubt my specs are the issue... but here they are...
Windows Vista Home Premium
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 2.67 GHz
9.00 GM RAM
32-bit Operating System

A 32-bit OS will only ever use up to 4 GB RAM. So you're handicapping yourself there. Plus, Vista 32-bit is probably right behind Windows ME for worst Microsoft OS ever.
Nice CPU though.
For the AME issue, how long do you wait? With page file swapping likely, it may take an unusually long time for the encoding to get started. And if the memory requirements for what you are trying to do exceed 4 GB (including swap file space), then you won't be able to get any output from the AME at all.
-Jeff

Adobe Media Encoder and Encore CS5 Vs. CS5.5

Hii,
I have a Tennis project that has both DSLR 720P (60) footage and HDV footage 1080 (60i) footage. I have tried making a Bluy-ray disc in Encore 5.0 and it looks good. I tried encoding Blu-ray H.264 footage from PP CS5 and Importing this footage into Encore CS5 in a Blu-ray project. Then Transcoding to DVD format. The resulting Jaggies/Saw Tooth lines of the Tennis court are terrible looking. Looks good in Blu-ray format. I have made DVDs from straight HDV footage and those come out looking great. It is something to do with the combining the different footages.
My questiuon is did Adobe redesign the Media encoder or Encore in version 5.5. If so I would upgrade just to fix this problem. If not is there any good external Transcoding program that I can try? I have tried just about every known setting/Encode type in Media Encoder but non do a good job.
Thanks,
John Gerard

I think part of the problem is mixing 720p60 with 1080i60 for DVD production. Different steps have to be taken to change HD to SD when encoding to DVD. See: http://www.bellunevideo.com/tutdetail.php?tutid=10

Media Encoder and Quicksync?

Hi,
over on the macrumors forum we have this ongoing thread regarding quicksync on the mac. I today posted some benchmark results I did myself:
http://forums.macrumors.com/showpost.php?p=18744105&postcount=8
Adobe Media Encoder (the latest CC version) was shockingly slow in one pass encoding on my late 2012 imac compared to quicktime x, and quality was not better at all.
What's going on there? Is AME not using quicksync at this time? Or is there something wrong with my setup?

Well, I made a wish via the form.
I believe optimizing the adobe video software (premiere, afx, ame) for hardware is one of the biggest and most neccessary tasks at hand.
See this video:
https://vimeo.com/69563518
Obviously Borella is already in touch with you guys + I remember that blog post from someone of the after effects staff about just optimizing for speed.
It's just frustrating that those tools we pay 50$ a month for don't do what some apple tool that comes for free does.
Keep it up, I'm actually a fan of the CC model.
Oh yea and this blog post:
http://www.thepromacblog.com/speed-gains-from-optimized-software/
Imagine getting a 40% speed boost without buying a single piece of new hardware.
Imagine getting a 40% speed boost without paying to upgrade your software. Imagine getting a 40% speed boost without being charged a subscription fee every month.
Imagine getting a 40% speed boost PERIOD." and "Adobe’s task of optimizing their aging code keeps getting bigger and bigger with every new version.
I’m still holding onto the idea that Adobe has a team of programmers dual-coding every new feature and at some point they are going to pull an announcement that is similar to the one that Steve Jobs made when he revealed that OSX had been simultaneously programmed to run on Intel processors.
I can’t imagine Adobe is not feeling the groundswell of rising backlash from the user base at this point. People can tell when a company is milking a product for all its worth. I have to believe (hope) that the Adobe corporate execs have finally made the decision to spend the money to get the codebase current. We all remember the debacle that Quark brought on themselves. Case studies exist so corporate execs can avoid the pitfalls made by their peers. They are ignored at your own peril.
Message was edited by: Kevin Monahan (formatting)

Premiere, Media Encoder and Flash Cue Points - bug?

I've been encoding a number of FLV On2 VP6 videos recently and using the new Media Encoder. For this project we need flash cue points (nav and event). I've discovered some weird things in Media Encoder - it's been duplicating cue points (or maybe the export from Premiere is buggy with cue points?).
I've seen the first couple of cue points getting duplicated with the first letter of the name capitalised and moved a frame on in time - very weird.
Anyone else seen this behaviour?
Paul.

OK, I think I've found out why - not a bug - user misunderstanding!!! (although tricky to find!)
Some of my source footage was created in After Effects. It turns out that there were a couple of cue points in the AE comp that had similar names to the cue points in Premiere - the AE comp was saved out to an AVI (with metadata enabled I think).
Premiere wasn't seeing this metadata and the cue points, but Media Encoder was (and it couldn't be deleted in ME - just kept coming back).
So - moral of the story - be careful with metadata!!!
I guess that Premiere should really show this embedded data though?
Paul.

Adobe media encoder components have different versions error CS5 (32 bit)

I updated the CS5 suite the other day and all the updates installed fine, except adobe media encoder which said "done with errors" (no indication of what the errors were mind you).
Now, when I open Adobe Media Encoder (CS5) it pops up saying "Adobe Media Encoder components have different versions. Please update Adobe Media Encoder."
This is the 32 bit v of CS5 (so no Premiere or AE) but Adobe Media Encoder is still used to encode flv etc for the web (Flash and Dreamweaver).
The CS4 suite version of Adobe Media Encoder (that does have Premiere and AE) works the same as always. Has anyone else noticed this?

This was a problem with the installer.
We have updated and posted a new version to Adobe.com.
If you still get error on launch, you can download the new patch and install it to fix this issue:
1.       Go to http://www.adobe.com/support/downloads/detail.jsp?ftpID=4869
2.       Download the patch and save it on your Hard drive.
3.       Unzip the file.
After unzipping the file, you should end up with one installer and two folders:
4.       Dbl-click on “AdobePatchInstaller.exe”.
This will over write the previous 5.01 patch you installed with new one.
Since we didn't actually change the files inside the patch, but basically fixed the installer, this update has the same update number 5.0.1.
We have also updated the update manager and future automated updates won't have this issue.

I have files in my iTunes media folder that somehow are not in my library. How do I get iTunes to scan my media folder and add missing files to my library without making a copy of each file in the same location?

I have files in my iTunes media folder that somehow are not in my library. How do I get iTunes to scan my media folder and add missing files to my library without making a copy of each file in the same location? If I use add file / folder to library, it scans the folder and then makes a copy of any file that is not in my library in the exact same location; I recal in older versions of iTunes being able to just drag my media folder into my library and it would update missing links.

Only the songs that are connected to iTunes will be copied when you consolidate to a new folder.
Splitting the media folder away from the usual location makes it harder to move iTunes in the future.
Are you go move everything back once you've tidied up or are you going to leave it that way? Either way I'd recommend you create an iTunes folder at the new location, an iTunes Media folder inside that, and consolidate to this new iTunes Media folder. You should also use the option File > LIbrary > Organize Library > Rearrange files in the folder "<Media Folder"> if you have not already done so.
tt2

I will pay for help, Media Encoder and Premiere Pro C4 won't work together

I know someone has two easy answers...help, help.
Big Problem one, exporting from Premiere C4, forced into using Media Encoder, which sit there and won't encode from the project/timeline.
The project is even small, 7 minutes, and I just want to me a AVI file and maybe Flash and Media Player. Is that too much to ask.
Then the versioncue.dll, decide to not let me right click in explorer and other links, get a windows error, and again, stuck with nothing.
Please, I will send someone a gift card if they can help me, really. $25-$50...depending on if you have the solutions.
[email protected]
828-778-4854

Stan, that's correct, however, it's a new computer now. And yes, I want to
export to avi from the premiere time line.
One thing that is weird, I can add to Media Encoder only finished encoded
files, say to send to a client in a media player
or flash format, and all works well. It's only the Premiere C4 project
export????
Thanks for any help you may be able to give me.
Ernie Sigmon

Very slow Export to Media Encoder and Media Encoder connecting to dynamic link server

My flow is this: Open After Effects CC, import an image sequence, go to File > Export > Add to Adobe Media Encoder Queue...
Every other time i do this it will take 2-3 mins before Media Encoder even shows the splash screen, then it'll take another 1-2 mins to open.
Next, I'll select my custom preset over on the right side of the window, then hit the Play button to begin encoding. Sometimes nothing will happen at all, sometimes I'll see the Orange stripped bar on the lower left and the message Media Encoder connecting to dynamic link server and that'll last 5+ minutes and I end task to get out of AE and ME. Sometimes, ME will begin encoding right away and zip through the small animation sequence quickly without issue.
I have WIndows 7 Pro, I'm on a work network with access to the internet and AE has been updated 24 days ago. I have a subscription and I'm signed on. However, sometimes I do not have the Creative-Cloud icon in my systray.
Thanks,

Thanks. I have 16GB Ram, 64bit Win7, Intel(R) Core(TM) i7-3970X @ 3.50GHz 3.50GHz. AE is set to have maximum disk cache of 46GB. RAM reserved for other applications: 5GB RAM available for AE, PR, Pl, (some triangular icon [edit] which is ME ), Ps: 10GB. nothing else checked on that screen.
Typically just a mail client, 1 or 2 sessions of Firefox, 1 or 2 network folders open when i launch AE.
The last couple of times specifically, i had a 450 frame animation sequence at native 720p. then i added a curves layer on top of it in AE, then added two ~600x300px logos, one in each lower corner, then added a new solid layer which i used as a vignette. Finally over that i added a 720p still image which i held for another 15 seconds beyond the animation.
For the above, i ended-task, rebooted, brought it up again and it lauched ME quickly, then i got the stripped bar and connecting message until i ended task on that, then the 3rd time was the charm - everything opened quickly and it began to encode quickly.
The next three uses late afternoon yesterday were 150 frame animations at 480x270 and they all seemed to work fine. I created the sequence in 3ds max, then closed and went into AE. Then I'd close AE render another sequence, back into AE etc...

Premiere CC 7.2.2 crashes when trying to export via Media Encoder and Encore crashes while DVD build

Hello,
My computer is a:
2x Intel Xeon Processor E5-2650 (2000 MHz, 20MB);
16x Kingston DIMM 8 GB PC3-8500 ECC Reg.;
PNY Quadro 4000 with 2048 MB GDDR5-RAM;
PNY Tesla C 2075
2x 2000 GB Western Digital RE4 (7200 UPM/S-ATA II) as a RAID I
1x 120 GB OCZ Vertex 3 SSD
1x 240 GB OCZ Vertex 3 SSD (system disk)
Tyan S7050GM4NR motherboard
Windows 7
I freshly installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop and Speedgrade.
When I try to export any video from premiere to the media encoder premiere crashes without any error message. The problem is not the project: I created several new projects and even if I only have one Graphic-File/Bars/h264-video in the timeline that I try to export: premiere crashes. When I export directly from premiere it works, but there is no chance to go via media encoder. The strange thing is that I can export from after effects to the media encoder without any problem...
Second Problem: Encore crashes also. Everytime I try to build a DVD => Encore crashes
Does anybody have an idea?
Here is what I already tried:
Yesterday it worked fine today it crashes when I export from premiere via media encoder.
1. Bars+Tone => export => crash
2. Video Project with 2 short h264-files => export => crash
3. I used Software only renderer => crash
This is the Windows log that I found:
Ereignis-ID 1000
EventXML
param1
WmiApRpl
param2
WmiApRpl
binaryDataSize
16
binaryData
38270000DE27000039270000DF270000
So it would be great if you have any idea what to do...
System
Provider
[ Name]
Microsoft-Windows-LoadPerf
[ Guid]
{122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID
1000
Version
0
Level
4
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-04-16T08:25:51.922502600Z
EventRecordID
3402
Correlation
Execution
[ ProcessID]
19984
[ ThreadID]
24964
Channel
Application
Computer
Schnittplatz
Security
[ UserID]
S-1-5-18
UserData
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.

The Error is back!!!
Yesterday it worked today it crashes when I export from premiere via media encoder. I tried it with all the things you told me:
1. Bars+Tone => export => crash
2. Video Project with 2 short h264-files => export => crash
3. Software only renderer => crash
These are the two logs that I found:
Ereignis-ID 1000
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.
System
Provider
[ Name]
Microsoft-Windows-LoadPerf
[ Guid]
{122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID
1000
Version
0
Level
4
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-04-16T08:25:51.922502600Z
EventRecordID
3402
Correlation
Execution
[ ProcessID]
19984
[ ThreadID]
24964
Channel
Application
Computer
Schnittplatz
Security
[ UserID]
S-1-5-18
UserData
EventXML
param1
WmiApRpl
param2
WmiApRpl
binaryDataSize
16
binaryData
38270000DE27000039270000DF270000
So it would be great if you have any idea what to do...

How to uninstall Media Encoder and Bridge CS6?

I'm using the CC 2014 version of all my Adobe apps, except I still need Encore CS6 because there isn't a newer version. I uninstalled Premiere CS6, but I still have Bridge and Media Encoder left over in my Applications folder. Neither of these has an uninstaller, like the other apps do. Are they required for Encore to function, and if not, what's the best way to remove them? I wanted to hear from someone at Adobe before I just throw them in the trash.

I doubt that you will hear from an Adobe person, since this is not a very active forum
NOTE - I do NOT know if these links lead to "selectable" uninstalls... use at your own risk !!!
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Adobe Media Encoder and CS6

Is Adobe Media Encoder part of Premier Pro CS6?

Yessir!
CS6 Trial Downloads (Not Creative Cloud Subscription)
http://forums.adobe.com/message/5649304#5649304
Perpetual License version - no subscription necessary.
Fully functional 30 day trial, after installation run: Help > Updates...
If you already own a license for CS6, all of these trial downloads can be
updated and authorized online by using your existing serial number(s).
Perfect for backing up your boxed DVDs.
CS6 - Buy the Perpetual License version
(Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
then select 'I want to buy: 'Upgrade' instead of 'Full'.
CS5 and CS5.5 Products are eligible for upgrade to CS6.

Help me! Adobe Media Encoder: configuration error

Hello! I have a problem when initializing the Adobe Media Encoder, whenever I try to start it, I get the following error message:
                                                                                                                    Configuration Error
                                              Please uninstall and reinstall the product again.
                                              If the problem still occurs, contact Technical Support Adobe and mention the error code that appears at the bottom of the screen.
                                              Error: 16
                                              http://www.adobe.com/br/support
* already uninstalled and reinstalled several times product and the problem continues! *
Processor: Intel Pentium dual core 2.7Ghz
RAM: 3Gb DDR2 667Mhz
Video Card: Asus 210 Silent 1Gb GDDR3 64Bits
Motheboard: Asus P5KPL-AM SE
OS: Windows 8

Which version of Media Encoder are you using?
Please try clearing the app preferences as described below. This may help in some cases.
If this is CC or CC 2014 version, launch the app while holding a shift key.
If this is CS6 or older, launch the app while holding Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS)

Adobe Media Encoder and .TS files

After updating the Adobe Media Encoder to the 2014.1 Release, every time I try to encode (convert) a .ts file I get audio issues post render no matter what I render out to. It's only an issue when encoding (converting) .ts files. I can convert an .mpg, .mov, etc. and it comes out fine. Before this release I could render out .ts files just fine and had no issues. Can someone help me understand what changed and why I can't convert .ts files anymore without getting distorted audio after converting? The sound renders out as a reverb effect kind of like the audio was cut in space.
All help is appreciated.
Thanks!

Still not working for me. Please help? I use Adobe Media Encoder on a daily basis.

HELP TWO ISSUE_EXPORT TO MEDIA ENCODER AND A MISSING VERSION CUE

Similar Messages

Maybe you are looking for