Help! Unable to capture video.

I can still take images, but when I click to record I get the following message:Unable to capture video. Please check that you have sufficient space on your hard dri've and the following are setup correctlyVideo CompressorAudio CompressorI certainly have enough hard drive space...44G available. I am a first time user so I need detailed instructions on how to solve this problem. Thanks.

Model is Creative Live!Cam Voice...all updates performed.
Thanks.

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