HELP! "unable to eject files are in use by another program"

how do i eject it, whats goin on

Easy way. Reset the iPod, then disconnect when you see the Apple logo.
Another way. Hold ctr-alt-del to bring up the Windows Task Manager. Go to the Processes tab and look for iTunesHelper.exe and iPodService.exe. Select them and hit the End Process button. Close the Windows Task Manager Window and try ejecting the iPod via the safely remove hardware method.
  If you are still having problems you can try one more thing. Right click on the My Computer icon and select Manage from the list of actions. Go to the Services and Applications item and from there the services item. Double click on the services item to bring up the list of services currently installed on your computer. Look for the iPod Service and double click on it. From the new window select Stop. Now try again to eject using the safely remove hardware option.
  If all else fails shut down the computer and disconnect the iPod.

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Possible fix for unable to eject ipod, files are in use by another program

If you get the above message and are using itunes 7, this may be a possible fix. Open itunes and connect your ipod. When you get the main screen, uncheck the box "open itunes when this ipod is connected" and then click apply in the lower right of the screen. After your ipod has finished updating (top of itunes says update complete) you must eject the ipod using the safely remove hardware from your tray in the taskbar. Unplug you ipod, close itunes. Now, open itunes and connect your ipod. After it updates, you should safely remove the ipod. Good luck.
pc Windows XP Pro

Easy way. Reset the iPod, then disconnect when you see the Apple logo.
Another way. Hold ctr-alt-del to bring up the Windows Task Manager. Go to the Processes tab and look for iTunesHelper.exe and iPodService.exe. Select them and hit the End Process button. Close the Windows Task Manager Window and try ejecting the iPod via the safely remove hardware method.
  If you are still having problems you can try one more thing. Right click on the My Computer icon and select Manage from the list of actions. Go to the Services and Applications item and from there the services item. Double click on the services item to bring up the list of services currently installed on your computer. Look for the iPod Service and double click on it. From the new window select Stop. Now try again to eject using the safely remove hardware option.
  If all else fails shut down the computer and disconnect the iPod.

Cannot disconnect IPOD b/c files are in use by another program???

All other programs have been closed, but I cannot eject my IPOD. I have no clue what to do. This is the first time I've seen the message. I've only dl one song prior to the message and I deleted it to see if this would resolve the issue...to no avail. Please help

Easy way. Reset the iPod, then disconnect when you see the Apple logo.
Another way. Hold ctr-alt-del to bring up the Windows Task Manager. Go to the Processes tab and look for iTunesHelper.exe and iPodService.exe. Select them and hit the End Process button. Close the Windows Task Manager Window and try ejecting the iPod via the safely remove hardware method.
  If you are still having problems you can try one more thing. Right click on the My Computer icon and select Manage from the list of actions. Go to the Services and Applications item and from there the services item. Double click on the services item to bring up the list of services currently installed on your computer. Look for the iPod Service and double click on it. From the new window select Stop. Now try again to eject using the safely remove hardware option.
  If all else fails shut down the computer and disconnect the iPod.

Ipod cannot restore"because files are being used by another application"

Hello all,
I hope someone can help me. I think I mad a big mistake. I did a favor for my father who bought the newest IPod clip on shuffle for my mom. I agreed to get it up and running using my laptop, (which has Itunes for my Ipod w/video) would this create a conflict. Unfortunately I didn't think of asking BEFORE i tried to get the shuffle up and running. The shuffle works fine now but my 30GB Ipod is not able to sync any songs and has requested me to restore to the default settings. Which I tried but when I do it states that I can't because "files are being used by another application" So I tried to use the chat help on this website and when I logged in it picked my product type as a SHUFFLE. Can someone give me any advice. Thanks

I get this messager and I have no other ipods or dev. to my system and have problems when I disconnect also?? Even have done a complete restore, to no help. Help

Ipod says that files are being used by another application...please help!

My ipod lost all of my music but tells me that there is apparently still the same amount of memory used, i just can't access my music. To fix this, i'm trying to restore my ipod and just resync the music. However, every time i click restore i get the message "Itunes can not restore Ipod because it contains files in use by another application" even though there are no other applications running. I've ever tried restarting the computer to be sure that no applications are running. Please help!

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

DO NOT DISCONNECT--files are in use by another application

I bought a video iPod today, and after downloading some songs from iTunes, my iPod says DO NOT DISCONNECT, but iTunes says the update is complete (but doesn't say it is OK to disconnect). When I try to eject the iPod, I eventually get the following message: "The iPod "David's iPod" cannot be ejected because it contains files that are in use by another application." I called Apple customer support and was told that they really couldn't help, because they didn't know what application was using my iPod. I disabled the anti-virus programs, but I am at a loss as to what to do next. Any suggestions?
Best regards,
David

I have this problem all the time. I've also tried disabling my antivirus. The only thing I can find that works is just try again later, and try to catch it at a moment when "the files aren't in use". I've tried enabling and disabling the "enable disk use" setting (I'm not sure it takes properly because the iPod always shows up as G: in both cases. When I have this issue, I can't use the green "Safely Remove Hardware" arrow in my task bar because Windows (XP Pro) says "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later."
I can't update to 1.2 because of this issue. Can someone please help.
P4 Celeron 2.2GHz Windows XP Pro
P4 Celeron 2.2GHz Windows XP Pro

Files are being used by another application?

I recently tried to update my 5.5 gen 80GB ipod by putting some pictures on it the other day, but when I tried to eject it, it told me that it couldn't because some files were being used by another application. I unsynced the pictures from it but it still tells me I can't eject it. What should I do?

Shut the computer down. That ought to terminate any activities that are still trying to access the iPod's data. Once the computer is shut down, the iPod's screen should read that it's safe to disconnect it.

Can't disconnect it says that files are being used by another application

i can't just eject it or use the safely remove hardware icon and select ipod. nothing i've heard so far works when i click the usb port thing it jsut says: "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later." I've had this problem before and i need to know how to make it safe to disconnect now

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

I just got a new Nano and I synced to itunes. My computer tells me to eject before disconnecting but when I try, it says I shouldn't because the files are in use by another application. What does that mean?

Can someone please help me?

There may be a background application running that accesses mounted volumes. The iPod storage "disk" is a mounted volume. For example, this applicaiton may be something that monitors for data corruption or malware ("viruses"). If you know of such an application that you have running, and it has settings that allow you to ignore particular volumes, set it to ignore the iPod's disk.
Alternately, if you use automatic syncing (instead of the manual method) to load the shuffle, turn OFF the Enable disk use setting (unless you actually use the iPod as a storage disk). With disk use NOT enabled, iTunes only mounts the iPod's disk when syncing. At other times, the iPod's disk is unmounted. Therefore, "other" applications cannot access the iPod's disk and make it "in use." Because the iPod's disk is not mounted (unless iTunes is syncing), you can actually disconnect the iPod without clicking the Eject button.

Do not disconnect show continually. Error message is files on the ipod are being used by another program

I get the "Do not disconnect" message all the time. When I try to eject the ipod the error message is that the ipod can not be disconnected because it is in use with an other application. I turn off all antivirus protection and the same result. I can not find what other application is accessing the ipod. The only way I can disconnect is to go to the drive that it is assigned to, and do an eject. The unit will sync properly but will not eject for itunes.

Forgot to say the mananging files manually and disk usage are not checked

Unable to disconnect - files used by another program?

Looking for some help. Last few times I've connected my iPod to my computer, it won't let me eject it after the update is complete. When I click either eject button, I get a message claiming that some of the files are being used by another program and it can not eject the iPod. However, I have no other programs running at anytime will iTunes is running. I end up going into My Computer and ejecting the drive from there, but I really should be able to do it through iTunes.
Anyway of finding out what the files that are being "shared" are? Should I convert all of my files to one specific format?
Dell Windows XP 80 gb iPod (5.5 generation)
PC Windows XP

Looking for some help. Last few times I've connected my iPod to my computer, it won't let me eject it after the update is complete. When I click either eject button, I get a message claiming that some of the files are being used by another program and it can not eject the iPod. However, I have no other programs running at anytime will iTunes is running. I end up going into My Computer and ejecting the drive from there, but I really should be able to do it through iTunes.
Anyway of finding out what the files that are being "shared" are? Should I convert all of my files to one specific format?
Dell Windows XP 80 gb iPod (5.5 generation)
PC Windows XP

Do Not Disconnect and Being Used by Another Program

My iPod was connected to my laptop when I started it up. It launched itunes and itunes synced and said, "It's ok to disconnect." However my iPod still flashes Do Not Disconnect. So then I tried the little eject button. That gave me the message, "Cannot eject, iPod is in use by another program." My first thought was that it was Winamp and closed that down. It still shows the do not disconnect. My final option is to shut off the computer, but will that be ok? Hoping not to have more problems with the ipoddity.

Forgot to say the mananging files manually and disk usage are not checked

HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

I just got an ipod classic 7th generation a couple days ago and I'm having a heck of a time with it. My latest problem is that with media on iTunes, I cannot eject the ipod because it says that it cannot be ejected because it contains files that are being used by another application. What application is this, and what do I do about it?

Hi newipoduser,
Here are some possible solutions:
Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
Empty your "trash/recycle bin."
If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
Finally, you can restart your computer.
Hope one of these helps!
Cheers,
GB

HT1351 Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".

Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".iTunes is the only thing open on my computer so I don't understand what this could mean. If anybody could help me out that would be great. Thanks

Hello, cgtyoder.
Thank you for visiting Apple Support Communities.
Try resetting the iPod and power cycling your Mac to see if this message disappears. If the issue persists you may need to restore the device to factory settings. The article below will walk you through both these steps.
How to reset iPod
http://support.apple.com/kb/ht1320
Cheers,
Jason H.

The ipod cannot be ejected because it contains files that are in use by another application

I am using my crusty but trusty 5G iPod with my new rMPB, and things have been working as expected for the month or so that I've had the new laptop. But "recently," (past few days?), when I go to eject from iTunes (current - 11.1.5), I get the error message, "The iPod cannot be ejected because it contains files that are in use by another application." The iPod is then ejected but the "Do not disconnect" message remains on the iPod screen. I can continue using the iPod as normal after all this.
If I eject the iPod from the Finder, I get no error message but the iPod screen still remains at "Do not disconnect."
I tried plugging it into my Windows 7 PC (did not reformat of course!) and then ejected it, and the iPod screen returned to its proper state after a proper Windows disconnect.
I have of course restarted my Mac and reset the iPod (Up + Center buttons held for ~5 sec) but no change. I don't remember changing the OS that would cause this - any suggestions as to the problem here?

Hello, cgtyoder.
Thank you for visiting Apple Support Communities.
Try resetting the iPod and power cycling your Mac to see if this message disappears. If the issue persists you may need to restore the device to factory settings. The article below will walk you through both these steps.
How to reset iPod
http://support.apple.com/kb/ht1320
Cheers,
Jason H.

HELP! "unable to eject files are in use by another program"

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