Help!, unable to install or unistall due to windows messanger?

If anyone can help it will be great.
I am unable to install or unistall flashplayer as it says window messanger is open..i have checed and double checked and its not. I am on windows xp.
Not sure you need any further information, if you do please tell me how to access this as not to hot on computers.
thank you

How have you checked...?
Most messengers have an icon in the systray (the notification area near the clock).  Check there and close any running messenger(s).
If that still does not fix the problem, check with the Task Manager (Processes tab).  Look for processes like msnmsgr.exe, msmsgs.exe or similar, then end the process(es) from the Task Manager.

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