Help: Unable to update app in iTunes Connect

I tried to push a update in iTunes Connect, and chose to upload with App Loader.
However, App Loader always say "successful", and the status never change.
When I launch App Loader subsequently, it asks me to upload (again). "Successful" again, and nothing happens.
Now I'm seriously stuck : (
Does anyone have the same problem?
Message was edited by: steven Z.

I was able to get my app out of the Waiting for Upload. It was one of two things or both combined.
1. I followed the directions for multiple applications and uploaded again.
2. I tried to update the update notes to say the update was to fix Apple's Distribution Certification issue and ran into an issue that the update text field could only be 64 characters long so I trimmed down my old update description to 63 characters.
Then the update magically was accepted.

Similar Messages

HT201210 Unable to update apps via iTunes

I recently updated my iPad2 to iOS7. Huge mistake, but what's done is done. Anyway, since the update I am now unable to update any of my apps. Before the update I had no problems, but now it just kicks out the request and goes into a never ending loop of asking for my password without actually updating anything. Am I the only one with this problem?
In addition to this, I am now unable to use my messages function or FaceTime. Goes into the same never ending loop.

If anything like my Asha 311 how about going to Settings > scroll down off screen to connectivity > net connection - set to Wi-Fi first?
Happy to have helped forum in a small way with a Support Ratio = 37.0

Unable to update apps in iTunes.

Had to change my password, than i can not update the software since you have not owned the jajor version of this software. What does this mean?
In itunes i had to change my password , I then had a problem updating my apps.
warning said : i can not update the software since you have not owned the major version of this software.
I do not know what this means.

Had to change my password, than i can not update the software since you have not owned the jajor version of this software. What does this mean?
In itunes i had to change my password , I then had a problem updating my apps.
warning said : i can not update the software since you have not owned the major version of this software.
I do not know what this means.

Cant make update app version itunes connect

Hi!
Today I wanted to make update for my app, I've clicked add version and in new version my logo icon seems missing and I have old non-retina screenshots. So in form I have to add large icon to my new version app, I click edit and upload it, but I cant save it because of error:
In order to save your changes, all iPhone/iPod touch screenshots must be a .jpeg, .jpg, .tif, .tiff, or .png file that is 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, and in the RGB color space.
Ok, I click cancel and edited screenshots to new ones retina, but I cant save that for because of error:
You must upload a large icon.
So in both forms I have errors and cant save anything!!!
Please help!

In fact it took some time (almost one day) since I received the email and the v1.1 was available for download.
But I downloaded the v1.1 from the app store and it behaved like I described above.
I am away from the computer, so I can only test it later today (GMT), I will try again later.
Could it be because I did not use the clean before building the app with the "Distribution" configuration?

Help to get my iPhone App to iTunes Connect Flash Packager

help to get my iPhone App to iTunes Connect Flash Packager
i have problem
only with Flash Packager i have problem
form Xcode working fine no problem
Application Loader show me this
Application failed codesign verification. The signature was invalid or it was not signed with an apple submission certificate
MacBookPro
Flash CS5.5

Did you create the correct mobile provisioning profile and distribution certificate?
http://help.adobe.com/en_US/as3/iphone/index.html
Go there, expand "Compiling and debugging iPhone applications" and then "Compiling an iPhone application installer (IPA) file".
Make sure you are creating the *distribution* files and not development if you trying to submit this to the app store.

Unable to update apps after 10.5 update

I have been unable to update apps on my iPhone since downloading iTunes 10.5.
I have an established connection in iTunes to my account and can download apps but when I when I click on "# Updates Available" I am asked to sign in again and then receive a message that the iTunes Store is unavailable and to try again later.
All system software is up to date and I have update my iOS to 5. I am able to connect to the store via my iPhone and update there but do not understand why I can't view the updates on my Mac.
Please help

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 5
According to a report, the error can result from changing the language setting of your Apple ID account. I can't confirm.

Unable to update apps on iPad mini. I have even restored the iPad and now I can't download any of my previously purchased apps.

Can someone help me. I am using an iPad mini with iOS 7.0.4 with wifi connection. Have had no problems until recently when I was unable to update apps and then noticed that some apps would open but no data would be available in apps like intelicast and Pinterest. I have restored the iPad and now I am unable to download any of my previously purchased apps.

1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

TS1368 my ipad2 is unable to update apps.

Hi, my ipad2 is unable to update apps. When i tap on the update icon I get the message, "unable to connect to itunes store". But i can still go to itunes and download new apps or search my apps and update individually.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying

I am unable to update apps on my iPhone 4. I tried rebooting but still I get an error message which says "unable to update"

I am unable to update apps on my iPhone 4. I tried rebooting but still I get an error message which says "unable to update"

I really didnt want to restore unless i had absolutely other option.
as per usual, apple wont help unless i buy an apple care plan. helpful much.

Unable to update apps in app store after installing 8.1.3

I have been unable to update apps in app store after installing 8.1.3
Is anyone else having this problem?

Yes, on iPhone, but ok on iPad. It says I have 12 Updates, but doesn't say what they are. I sync'd with iTunes on the Mac and everything is up to date there. I think if there are no Updates in iTunes, then you are up to date. It may be an issue with Notifications. I'm turning Alerts off in iPhones Notifications settings for now so I don't have to look at the number. Welp, now it says 11 Updates.

ERR = 503 when updating apps in iTunes

When trying to download or updating apps in itunes(11.3), getting error message "503". Internet connection is working.

7/17/14 9:04:20.784 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2180]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:21.083 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2181]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:21.130 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:04:30.788 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2184]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:31.132 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2185]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:31.145 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:04:40.791 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2188]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:41.147 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2189]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:41.159 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:04:50.795 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2193]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:51.162 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2194]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:04:51.173 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:00.798 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2197]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:01.175 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2198]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:01.229 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:10.802 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2201]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:11.231 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2203]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:11.243 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:11.000 AM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=2202[GoogleSoftwareUp] clearing CS_VALID
7/17/14 9:05:20.806 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2206]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:21.245 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2207]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:21.379 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:30.809 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2210]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:31.382 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2211]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:31.409 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:40.812 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2222]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:41.411 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2223]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:41.422 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:43.942 AM com.apple.launchd: (com.tether.tetherdaemon[2224]) posix_spawn("/Applications/Tether.app/Contents/Resources/TetherDaemon", ...): No such file or directory
7/17/14 9:05:43.942 AM com.apple.launchd: (com.tether.tetherdaemon[2224]) Exited with code: 1
7/17/14 9:05:43.942 AM com.apple.launchd: (com.tether.tetherdaemon) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:44.049 AM com.apple.launchd: (com.zeobit.MacKeeper.AntiVirus[2225]) posix_spawn("/Library/Application Support/MacKeeper/AntiVirus.app/Contents/MacOS/AntiVirus", ...): No such file or directory
7/17/14 9:05:44.049 AM com.apple.launchd: (com.zeobit.MacKeeper.AntiVirus[2225]) Exited with code: 1
7/17/14 9:05:44.049 AM com.apple.launchd: (com.zeobit.MacKeeper.AntiVirus) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:50.816 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2226]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:50.817 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2226]) posix_spawn("/Users/mpbruno/Applications/Akamai/netsession_mac", ...): No such file or directory
7/17/14 9:05:50.817 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client[2226]) Exited with code: 1
7/17/14 9:05:50.818 AM com.apple.launchd.peruser.501: (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds
7/17/14 9:05:51.424 AM com.apple.launchd.peruser.501: (com.akamai.client.plist[2227]) Bug: launchd_core_logic.c:4745 (26200):13
7/17/14 9:05:51.436 AM com.apple.launchd.peruser.501: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds

Uploading App to iTune Connect

Hi Everyone.
I am in the process of uploading my app to iTunes Connect.
I have taken all the steps on iTunes Connect website and am up to validating my app archive in xcode.
When i press validate i get the error message:
Application failed codesign verification. The signature was invalid, or it was not signed to an iPhone Distribution Certificate.
What does this mean?
I have made an iPhone Distubrution Certificate and xcode says that it is using it but i get this message over and over.
Please Help me this is my first app i have made.
Thanks

TN2250: Understanding and Resolving Code Signing Issues

When updating apps in iTunes there is no more description what's "new in this version"...

Hi
I regulary update my collection of apps via iTunes on my Macbook Pro and then sync back to my iPhone and iPad. When I check out the website of a specific app (https://itunes.apple.com/.../app/.../id) in a browser or in the update tab on my iPad/iPhone I can find a description of what's new in the current version of the app. This used to be also a helpful feature in iTunes but it's gon with iTunes 11. Strange but when updating apps in iTunes there is mostly no more description what's "new in this version"...

I did download these. Tarascon Adult Emergency Medicine, Scanner 911, Angry Birds, Cut the rope, Epicurious, Home Away, Nike Running, etc...
I occationally sync it with my computer. I wonder if I can delete them from there?

Can't install or update apps through iTunes

Seems I can't install or update apps through iTunes. It keeps giving me error messages. I the only way I can get around this is updating through the App Store app on iPod touch. I think this problem started since updating to Lion.

What are the specific error messages?
This may help:
iTunes: Possible iTunes Store errors

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari

Help: Unable to update app in iTunes Connect

Similar Messages

Maybe you are looking for