Help understanding wwHeaderProductName within URM

Using 11.1.1.5 we have a request to rename the title from Universal Records Management. After a fair amount of digging around, I've found that wwHeaderProductName contains the information. I've managed to get the title to change by changing the value by going into this folder
ucm\idc\components\UniversalRecordsManager\resources\lang
and changing the value in the value for wwHeaderProductName in the wwStrings.htm file.
My question comes in two parts:
First if I create a custom component for wwHeaderProductName and set the value, it doesn't change. Why? Is there some trick I'm missing?
Second. When I look at the js created I see wwHeaderProductName along with wwHeaderProductName/rm and it's the second one which contains the "Universal Records Management" title. What's up with the /rm? Is that some custom thing surrounding just the branding?

Summary of your bill is:
Unlimited Evening and Weekend Plan £16.28
This is the cost of your calling plan (which includes line rental) at
£16.28 a month, charged in advance from 10 Oct 2010 to 9 Nov 2010
Including UK landline and 0845 / 0870 numbers within plan*
Credit : Line Rental Saver -£13.29
Your bill is £16.28, made up of line Rental at the new price of £13.29 + £2.99 for unlimited weekend & evening call plan (unlimited weekend call plan is the free one). Then because you have paid your line rental upfront with the line rental saver your account will be credited with £13.29 so your outstanding bill will be £2.99 + any chargeable calls you make during the month.
The £9.49 line rental quoted is purely to show a relative cost so you can compare the £13.28 x 12 months (£159.36 per annum) to the £113.88 single annual payment (£113.88 /12 months  = £9.49) you have paid upfront
Remember the Line Rental Saver requires you make a minimum of 2 chargeable calls per month otherwise additional fees are added.
All the rest of your bill reflects the fact you changed your plan and as BT charge upfront there have to be various credits for the period.
I agree the bills are over complex due to the way BT charge in advance, but necessary to ensure you are paying the correct amount.

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    Edited by: javanewbie83 on May 22, 2008 8:54 PM

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