Help uninstalling corrupted version of reader

I am cleaning malware and corrupt files from my mother's computer.  The operating system is Windows Vista.  There were two copies of reader installed on this machine, version 8.1.2 and some version of Reader XI, which appears not to compatible with the Vista system according to the information here on the Adobe site.  Both versions were corrupt, and I could not repair Reader XI, but it did uninstall.  Reader 8 is functional, but will not uninstall or update.  I tried loading Reader X from the Adobe site but its installer runs into problems similar to those of the uninstaller for version 8, and it will not install. 
How do I clear this from the system so that I can start over?

Run the Acrobat Cleaner Tool http://labs.adobe.com/downloads/acrobatcleaner.html
then download the latest Reader installer for Vista from http://get.adobe.com/reader/enterprise/ and update it to 10.1.9.

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