Help! unknown error (-42018) when trying to purchase music

Trying to purchase from itunes store and that message appears, i redeemed a gift card so i have a positive balance

I have the same problem.  I've tried deauthorizing my computer with no help.

Similar Messages

  • Unknown error 11111 when trying to purchase music

    when clicking on buy in iTunes i receive a message saying 'unknown error occurred 11111 try again later'

    If you have an AOL ID rather than an Apple ID, enter your password 3 times wrongly then it will prompt you to create an Apple ID, once this is sorted downloads should work again.

  • Has anyone heard of error 45054 when trying to purchase music from itunes?

    Has anyone run into error 45054 when trying to purchase music from itunes?

    I had this problem just recently.
    I discovered that the problem was located here: ROOT / Users / Shared  -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
    If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
    Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
    If so, your user account has no permissions, and that means iTunes can't use the folder properly.
    To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
    Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
    Re-lock the folder when you're done.
    Hopefully that will solve it.

  • Unknown error 54 when trying to sync music from my computer to an i phone 5

    message. unknown error 54 when trying to sync music from my computer to my i phone 5

    I don't see error 54
    iTunes: Possible iTunes Store errors

  • Unknown error occurred when trying to buy music from iTunes

    Whenever I try to buy a song or album from iTunes it says an unknown error has occurred (-405054) and can't be completed.

    I had this problem just recently.
    I discovered that the problem was located here: ROOT / Users / Shared  -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
    If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
    Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
    If so, your user account has no permissions, and that means iTunes can't use the folder properly.
    To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
    Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
    Re-lock the folder when you're done.
    Hopefully that will solve it.

  • ITunes error 11111 when trying to purchase music

    Hi when i click buy on a piece of music i get this message 11111 and im completely sure its nothing to do with firewall so is there actually any way of resolving this? only happened since ive had version 7.6 any clues to whats wrong and has anyone else had the same problem?

    Maybe your need to convert your expired AOL account to a regualr iTunes account?
    http://www.apple.com/support/itunes/store/email/
    But you just asked that in another thread?

  • I keep getting error -1202 when trying to download music or update my billing account.

    Help!  I have installed, uninstalled, and re-installed itunes because I get an unknown error -1202 when trying to buy music or update my billing account.  Any ideas?

    Same error # here  https://discussions.apple.com/thread/1688431?start=0&tstart=0
    If you installed the BubbleWrap app, try restoring the iPhone as a new device.
    How to set up your iPhone, iPad, or iPod touch as a new device

  • HT4623 unknown error 1156 when trying to sync after updated to ios 6 - help?

    I got a message on itunes - unknown error 1156 - when trying to sync after I updated to ios 6 .  Anybody else had the same thing?

    Hey greenleas_c,
    Welcome to the forums.
    For more information on the "Unknown error reported" during synchronization, see 
    "Unknown Error Reported" appears when synchronization settings are configured in the BlackBerry Desk...
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Ipod nano gets unknown error -48 when trying to restore

    Hi All
    My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
    There was a problem downloading the ipod software for the ipod "ipod". An unknown error occurred (-48).
    Please help !!!!!

    Even though not specifically listed, try the steps here:
    http://support.apple.com/kb/TS1372
    If you know someone with an XP windows machine try the reset utility on their computer.

  • On My Mac Pro Getting an unknown error message when trying to update apps

    On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion

    Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
    Settings>Store>Apple ID - tap your ID and sign out.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Sign in again -Settings>Store>Apple ID - sign in.
    If that doesn't work either, reset your iPad and see if that helps.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
    [topic moved to Flash Player forum]

  • 'An unknown error occurred when trying to play the...

    Hello,
    I have had a BT Vision package for a few months but we recently moved house and wanted to transfer our services. Since moving in, we have got the telephone, internet and TV channels working however we are struggling with the additional TV services (i.e. catch up, recording, on demand).
    Everytime we try to play something on catch up or via on demand, or try to play a recorded programme, it attempts to load but then the following error message appears at the bottom of the screen in a red box - 'An unknown error occurred when trying to play the video OutputProtectionEnableFailed'
    I have phoned BT's technical department on several occasions who have not been able to resolve the issue. I have tried Googling this error message and searching BT's website however I cannot find any comments about this error. BT have offered to send a technician out however will automatically charge £99 if this is an error with the cable rather than the BT box. This is a lot of money and I am not able to risk this potential charge when I'm not sure what the problem might be.
    If anyone know's what might be causing this , or has had the same error message themselves, I would be very grateful to know.
    Many thanks,
    SHyde

    Sounds as though you may have an account not properly set up. Drop the Mods a note and they can check what's going on with your account
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  • Receiving "Connect to iTunes error" message when trying to purchase gems in Kingdoms of Camelot Battle for the North game even though I was able to do so earlier today.

    Receiving "Connect to iTunes error" message when trying to purchase gems in Kingdoms of Camelot game app even though I was able to do so earlier today.

    Hello Robidt,
    The following article provides information and tips that can help restore your connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Unknown error occurred when trying to play film clip in Facebook.

    Since the latest update I have problems when I want to watch film clips posted on Facebook.
    This only happens with clips that are shown "in" Facebook, if it's a link to a clip outside of Fb it's not a problem.
    When trying to watch a clip it says, either directly or various times into the clip, "An unknown error occurred when trying to play a film clip".
    if I try over and over again the clip finally plays to its full length but it really annoys me.
    Anybody got an idea?

    We got some reports of this lately and as you say, it only happens in Facebook.
    Try clearing data for the Facebook app under Settings -> Apps and se eif that helps. If not, please see this thread: http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Facebook-Videos-not-playing/m-p/727861
     - Official Sony Xperia Support Staff
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  • HT201318 I keep getting an error message when trying to purchase asdditional icloud storage. All information is up to date.

    I get an error message when trying to purchase addtional icloud storage.  All of my credit card and account information is up to date.

    This behavior was described here many times.
    Apple delivered a technote about that.
    Go to my public BOX (address below)
    Download :
    public_YK›
    for_iWork'09›
    other_iWork'09 items ›
    uninstall iWork '09.zip
    Expand the archive then run the script.
    After that, reinstall the application (or the entire package)
    If you bought Pages thru the Mac App Store, there is no need to pay one more time.
    Yvan KOENIG (VALLAURIS, France) jeudi 26 avril 2012
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3
    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

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