Help unlocking i phone

i have bought a phone on orange uk and have had to pay them to unlock it, is there a way for apple to help me unlock the phone?

Only Orange UK can unlock your phone. Apple cannot do that.

Similar Messages

  • Hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the

    hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the help

    What I am saying is ..........
    The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
    The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship  with the Carrier and then follow the Carrier's process to unlock
    With a PAYG it usually means adding a specified (by the carrier ) amount  usually £15 /£20 depending on the carrier
    This is how O2 function and according to Gemma  this is how Vodafone work

  • Help unlocking my phone as I am now out of contract with EE...

    If anyone can help it would be much appreciated. I have been a pay monthly customer with EE for several years and have recently moved to Italy, and my contract with EE has now finished. I would like to unlock my iPhone 4 to use with an Italian phone provider but as I am out of contract I cannot use the online form provided on EE website. I also cannot pop into a store given that I now live in Italy. Any advice on what to do from here would be much appreciated! 

    These are the EE unlocking rules and these are the only way to get your device unlocked. 
    It costs £8.99 to unlock a device from EE there are a number of options that you might be able to use to get your device unlocked.
    But first this.
    Only contract devices have to be used for 6 months first before requesting a unlock. PAYG, Sim only or secondhand devices this rule doesn't apply.
    1, If you still with EE/Orange/T-Mobile just fill out the unlocking request form with your details. Any phone that was replaced by insurance you will need to let EE know that it was a replacement device if your still in contract. You can also unlock an old device if you have a upgrade device on your account just fill out the request form with your details and the phone number you used with this device. It doesn't matter if you use this number on a new device now.
    2, If you already have an account with EE and you have brought/been given a 2nd hand device lock to EE and you would like it unlocked you just need to use your Sim card in the device so the IMEI number gets registered to your account. Once your account has the IMEI number on it you can the fill out the online unlock request form.
    3, If you have brought/been given a 2nd hand device and don't have a EE/Orange/T-Mobile account and you don't want to use the EE networks you need to get a PAYG SIM card and set up an account. Top-up the account to £8.99 to pay the unlock fee than fill out the online unlock request form.
    (If using a PAYG you must make sure that the £8.99 is on your account when EE take the payment if it's not your device will not get unlocked and EE will not inform you that the unlock request has failed. It's you job to make sure the cedit is there when EE go to take it they will not inform you when there going to take it)
    Or
    4, A non EE customer can take the device to your local EE store and request the unlock from there it will still cost £8.99 and it still takes 7 to 10 days
    5, If you would like a device unlocked and you are no longer with EE/Orange/T-Mobile just fill out the online unlock request form using the number that you used with that device on EE/Orange/T-Mobile. EE will unlock devices that are up to 10 years old that were used on their network. You will still be billed to unlock the device.
    6, If you have brought or thinking about buying a 2nd hand device and you are not in the UK you are going to find it very hard to get a device unlocked when you setup an account you need a UK address also you will need to get a PAYG SIM card but you will also need to find away of topping up the account with GBP, if you can not do any of this the device will not get unlocked there are no exceptions.
    Click here for the online unlock request form
    http://ee.co.uk/help/getting-started/joining-ee/unlocking-your-phone

  • HT4623 Could you please help me to unlock my phone

    I have an iPhone 4 32GB (black)and it's already out of contract so I think it's eligible to unlock as well.
    Could you please help me to unlock my phone so I can use it with other carriers in other countries. I'll appreciate for your response.
    My IMEI numbers is: 012427009166282
    My hardware serial numbers is: 86025A71A4T
    Please let me know if you could help me out. Thanks again.

    ONLY the carrier to which it is locked can unlock it.  no one else.
    Contact that carrier and ask if they offer this service and if you qualify
    You should not leave your iphone information on a public forum.

  • HT4623 Please help, I'm trying change my apn settings and was told I need to unlock my phone and could do it through itunes?

    The title says it all, I'm trying to unlock my iphone to get to my apn settings, been working on this for months with all these people telling me how easy it is.
    HaHa, please help me

    Is your phone officially unlocked? That's the only way you'll be able to edit the APN settings. Read here:
    http://support.apple.com/kb/HT4839

  • I am trying to unlock a phone that I have brought that is originally locked to orange, I have an email from orange with all the instructions but I cannot find my phone when I go into itunes, help!!!!

    I have recently brought an iPhone from a friend that is locked to orange network, I have an email from them explaining how to unlock the phone:-
    Connect to iTunes using USB
    Use the 'restore' option within iTunes (located at the bottom of iTunes not the top)
    I cannot find the restore option, having been trying for about 3 hours now, someone please help!!!!!!

    Follow this
    iPhone: About unlocking
    Suggest you reboot PC/Mac and reset iPhone before starting
    You are plugging the iPhone into the PC/MAC ,aren't you

  • Dear Apple,  I have an iPhone 4 32GB (black), i bought from softbank, japan. Now, I have recently finished a graduate and i'll comeback home in Laos. But i can't continue to use my iphone. Could you please help me to unlock my phone so I can use it with o

    Dear Apple,
    I have an iPhone 4 32GB (black), i bought from softbank, japan. Now, I have recently finished a graduate and i'll comeback home in Laos. But i can't continue to use my iphone.
    Could you please help me to unlock my phone so I can use it with other carrier Sims. I would appreciate it.
    Please let me know if you could help me out. Thanks again.
    <Edited by Host>

    Like ckuan said, Apple does not unlock iPhone; your carrier does, provided that the carrier offers this service.
    Unfortunately, SoftBank does not offer authorized unlocking of iPhone.
    Your best option is to sell this phone and buy another iPhone from the carrier of your choice or better buy a factory unlocked iPhone so you would be able to use it with any compatible GSM carrier around the world.

  • I purchased a factory unlock I phone 4s and I want to use it on idea cellular network..can you help in settings of 3G please?

    I purchased a factory unlock I phone 4s and to use it on idea cellular network..can you help in settings of 3G please?

    In ? which country and I mean a Store owned and run by Apple
    I see Apple do not have any stores in India
    Idea (if you are in India) is not an approved Apple carrier but IF your iPhone
    is a genuine unlocked iPhone it should work on a GSM network
    although all the features will not be supported
    Put in a microsim and  activate  through iTunes

  • I tried adding mobile accessibility and now i can't unlock my phone.  Can anyone help?

    I tried adding mobile accessibility and now i can't unlock my phone.  Can anyone help?

    From
    http://www.windowsphone.com/en-GB/how-to/wp8/basics/accessibility-on-my-phone
    Tap Restart phone.
    After  your has phone restarted, a message about the lock screen will be read  aloud. Tap the lock screen at any time to hear the time, date and  notifications read aloud. To unlock your phone, flick the screen up.   (If you have a password, tap any number key to hear that number read  aloud, then double-tap to enter the number as part of your password.)
    If this is the first time you've turned on Mobile Accessibility,  you'll be presented with a training session to help you quickly learn  how to use it. (You can return to the training at any time by  triple-tapping the screen to access the Quick Menu, then selecting Support > Touch Training.) Otherwise, the Mobile Accessibility home screen will load.
    Worse case a hard reset will clear it (you will of course erase the phone)
    http://support.verizonwireless.com/support/devices/knowledge_base.html/66350/

  • HT1212 Someone else has put a password on my phone. I have read all the restoring or backing up methods but when I go to do those it says to turn off find my iPhone in my setting. If I cant unlock my phone I obviously can't turn this off. Help

    Someone else has put a password on my phone. I have read all the restoring or backing up methods but when I go to do those it says to turn off find my iPhone in my setting. If I cant unlock my phone I obviously can't turn this off. Help

    If you have a lock code, how did someone change the apple ID for "find my phone?"   You should go by the apple store and let them help you.

  • 2year back i got iphone4 as gift from my friend, but it was locked as it works in USA only,need ur help to unlock the phone as want to use latest software ready to pay normal charges please help

    TO Apple Team
    I have iphone4 which is locked as AT&T some system and i stay in middle list want to use the phone so help me to unlock the phone ready to pay normal charges as not big person to spend much money Support yaar

    You can call AT&T. If the phone is out of contract they may unlock it for you. Other than that, you won't have much help here as we cannot discuss unauthorized means to unlock the phone.
    <Edited By Host>

  • HT201328 I have iphone 4 with virgin mobile canada, virgin provided me SIM unlock code online, but i don't know how to use that code to unlock my phone. Can anyone help me in this?

    I have iphone 4 with virgin mobile canada, virgin provided me SIM unlock code online, but i don't know how to use that code to unlock my phone. Can anyone help me in this?

    That's not how unlocking an iPhone works.
    The carrier the phone is locked to submits a request to Apple, wh updates their database. When that is complete, you restore the phone with iTunes to process the unlock.

  • HT5278 I am trying to unlock my phone - this required me to download itunes onto a friend's PC in PNG. Now it won't restore  the phone (which I have to do in order to unlock it) without downloading this 800Mb file, which will cost me approx AUD$200. Help.

    I am trying to unlock my phone - this required me to download itunes onto a friend's PC in PNG. Now it won't restore  the phone (which I have to do in order to unlock it) without downloading this 800Mb file, which will cost me approx AUD$200. Help.
    Are there any other options out there?

    Nope. You need an .ipsw file to restore your phone & since your friend didn't have iTunes, obviously there is no current .ipsw file to use. You can go to an Apple store, use your own computer, find another computer, but you can't restore without a current signed .ipsw file.

  • I have an AT&T locked phone valid contract for another year. I am planning for India visit for 3 months and I want to unlock my phone to use for my purpose. Apple care can help on this? or AT&T Customer care?

    I have an AT&T locked phone valid contract for another year. I am planning for India visit for 3 months and I want to unlock my phone to use for my purpose. Apple care can help on this? or AT&T Customer care?

    It's not going to happen. Even a cursory reading of the forums would have revealed this fact.
    Apple can NOT help you. AT&T WILL NOT help you.
    Leave your iPhone at home or in airplane mode while you're in India and buy yourself a cheap disposable phone to use while you're in India. I believe AT&T still has a program where they will put your account "on hold" while you are gone for a small fee.

  • I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone

    I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
    Please Help me .. im from Philippines
    thx a lot apple company
    <Email Edited By Host>

    This is not Apple we are all users here
    You will need to obtain the original Apple id ,that is the only way to unlock it
    Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you

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