Help/Update broken

I've tried to sort this with Adobe Support but its like walking in circles through quicksand. Still no solution.. And they have now closed the case with the problem unresolved.
Help/Update in my CS 6.0.3 gives me this error and has for some months:
"The update server is not responding. The server might be offline temporarily, or the internet firewall settings might be incorrect."
I have disabled the firewall, and all security, to no avail. It looks like their update server has been changed and my application can't figure out what to do. Since Adobe seems not to know either, can anyone here suggest something? Perhaps others have experienced the same issue?
Thanks
Chris

You have not provided any technical info in either of your two posts, so we realyl don#t know anything. That aside, if all you are worried about is the help clinet then you are wasting your time. It's simply brogen which has to do with its dependencies on Adobe AIR and Adobe having rewired the help web pages. Simply download the PDF versions of the product help.
Mylenium

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