Help- Update Greyed out

I have a registered and activated version of Soundbooth CS3 installed on Windows XP. Why are the following options greyed out under the Help menu:
Download e-License...
Return e-License...
Updates...
The main one I'm concerned with is "Updates..."
Since my Soundbooth is Activated and Registered, why would these be greyed out?

Director 11 does the exact same thing. I don't and haven't found an answer yet.

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