Help/Updates doesn´t work

Every single time I click on "Help/Updates" I get this error message: "The update server is not responding. The server might be offline temporarily, or the Internet or Firewall settings might be incorrect". My Internet settings are fine, and this is a recurring problem (I am on Photoshop CS6 now). My Firewall is Norton 360, which has never, ever, created any connectivity problems. Any thoughts of what may be going on?

I found the fix to this problem. It is on an Adobe KB article:
http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html

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Creative Cloud Updater doesn't work

Hello,
last year I downloaded a trial version for the creative cloud. Then I decided to buy a normal CS6 license and didn't use CC anymore.
Now I would like to try Adobe Muse. But somehow I just can't use the CC updater anymore. When I try to install it again, the installation just stops, without a warning or anything and nothing happens.
I hope somebody can help me, thank you!
Antonia

Hi Jeff,
Thank you for your help. It works now, i uninstalled CC and installed it again.
Best
Antonia
Am 19.12.2014 um 01:54 schrieb Jeff A Wright <[email protected]>:
Creative Cloud Updater doesn't work
created by Jeff A Wright in Creative Cloud Download & Install - View the full discussion
Antonia do you receive any specific error messages? What operating system are you using?
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Help system doesn't work !

Hi there,
I am trying the Circuit Design Suite 13.0 and the help system doesn't work at all.
No help from
The main menu Help -> Multisim help F1
In all the dialogs with a Help button. Nothing happen if I click the Help button ?
I use Windows XP SP3 FRENCH and all the installtion went without any problems everything else is working perfectly.
I checked in the install program if I need to install the help system separately and didn't see anything.
Any ideas of what's goint on ?
Thank you, bye.

Hi Pierre,
Are you able to manually open the help file? Go to C:\Porgram files\National Instruments\Circuit Design Suite 13, the Multisim.chm file is the help file, double click on it and see if it will launch. If you the file opens and nothing is displayed, google 'unable to open .chm" file, there are lots of instructions how to fix it, here is an example:
http://www.thefinalguide.com/2009/07/unable-to-read-chm-files-on-xp-2003-vista/
Tien P.
National Instruments

Lastest camera raw update doesn't work. Bridge no longer recognises my raw files.

I'm using CS 6 and lastest camera raw update doesn't work. Bridge no longer recognises my raw files.

Let's see if I can simplify it for you...are you using CS6 (yes, it seems), are you having ACR problems (yess it seems). So, do you want to fix your issues? Then read this (pay close attention to the details)...
http://helpx.adobe.com/bridge/kb/acr-84-bridge-cs6-metadata.html
It pretty much says you need to download a different version of ACR and install it (if it's not too diffucult for you to understand) to get ACR & Bridge to work properly...or not. Your choice...

Adobe Reader updater doesn't work properly in Windows 7

For the longest time, I've been receiving update notifications from Adobe Reader, prompting me to upgrade. I always say ok, download the update. Then it always takes like 1 second to download (hard to believe it's that fast), then I get the install window. I press the "Install" button and the window disappears and I don't receive any additional messages... Until I reboot my computer and I get again the same update download prompt window.
So it seems the update doesn't work and that's why I get that message EVERYTIME I reboot the PC. Not matter if I reboot every 5 minutes, I always get that message.
Please, fix your updater so it doesn't annoy the user like this with non working updates!
Since the updater doesn't work, is there a way to disable it? Thank you!

Ok, I've added the registry setting you mentioned, then I've started "AdobeARMHelper.exe" again to get the tray notification about the available update. Then I've clicked it, I got the download window, I clicked "Download", then 1 second later I got another tray notification about the update being ready to install (maybe it takes so little time because the update is already in my computer and so it doesn't download anything). Then I clicked the tray notification and got the install window. I clicked Install, and nothing else happened, as always.
Then, I've checked the "AdobeARM.log" file, and now it shows the following:
[2013-07-09 01:09:37] Adobe ARM launcher started.
[2013-07-09 01:09:37] Command Line:
[2013-07-09 01:09:37] ARM path: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:37] Re-launch ARM succeeded
[2013-07-09 01:09:37] Adobe ARM launcher finished
[2013-07-09 01:09:37] Adobe ARM 1.7.2.0 logging started.
[2013-07-09 01:09:37] Command Line:
[2013-07-09 01:09:37] FindCurrentPDFOwner...
[2013-07-09 01:09:37] .pdf value: AcroExch.Document.11
[2013-07-09 01:09:37] GetFileVersion(): C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
[2013-07-09 01:09:37] File version: 11.0.2.0
[2013-07-09 01:09:37] ProductCode: {AC76BA86-7AD7-1034-7B44-AB0000000001}
[2013-07-09 01:09:37] ProductName: Adobe Reader XI (11.0.02) - Español
[2013-07-09 01:09:37] ProductVersion: 11.0.02
[2013-07-09 01:09:37] ProductUACPatching: enabled
[2013-07-09 01:09:37] Product UI Language: ESP
[2013-07-09 01:09:37] ProductLanguage installed: 1034
[2013-07-09 01:09:37] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\11.0
[2013-07-09 01:09:37] ProductInstallDir: C:\Program Files (x86)\Adobe\Reader 11.0\
[2013-07-09 01:09:37] InitUIStrings...
[2013-07-09 01:09:37] InitListener...
[2013-07-09 01:09:37] Init...
[2013-07-09 01:09:37] Notify...
[2013-07-09 01:09:37] Could not find ARM server to notify
[2013-07-09 01:09:37]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
[2013-07-09 01:09:37] StartServer...
[2013-07-09 01:09:37] IsVistaOrLater returns 1
[2013-07-09 01:09:37] ARM Server started
[2013-07-09 01:09:37] Action added: Listener
[2013-07-09 01:09:37] RunAutomatic...
[2013-07-09 01:09:37] Launched: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe
[2013-07-09 01:09:37] CanStart...
[2013-07-09 01:09:37] IsEULA_Accepted...
[2013-07-09 01:09:37] EULA accepted from 2
[2013-07-09 01:09:37] IsPatchingDisabled...
[2013-07-09 01:09:37] Admin User, IsElevated returns 1
[2013-07-09 01:09:37] GetPreferences...
[2013-07-09 01:09:37] Using found registered preference AUTO_CHECK_UPDATES
[2013-07-09 01:09:37] IsTimeElapsed...
[2013-07-09 01:09:37] Minutes elapsed: 82867
[2013-07-09 01:09:37] IsErrorExpired...
[2013-07-09 01:09:37] Last error is not registered
[2013-07-09 01:09:37] InitDownloadManager...
[2013-07-09 01:09:37] UAC is enabled
[2013-07-09 01:09:37] CanStart returns 1
[2013-07-09 01:09:37] Network is available, waited 0 ms
[2013-07-09 01:09:37] Action added: Download Manifest
[2013-07-09 01:09:37] Downloading Manifest:
[2013-07-09 01:09:37]    URL: https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
[2013-07-09 01:09:37]    file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:37] DownloadFileAndWait()
[2013-07-09 01:09:37] Creating BITS job LocalFileName:C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:37] Creating BITS job RemoteName:https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
[2013-07-09 01:09:37] downLoadFileSet(): File Count: 1
[2013-07-09 01:09:40] StoreCRD...
[2013-07-09 01:09:40] No CRD to store
[2013-07-09 01:09:40] Manifest downloaded successfully with BITs: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:40] Action deleted: Download Manifest
[2013-07-09 01:09:40] InitSession...
[2013-07-09 01:09:40] InitUpdateData...
[2013-07-09 01:09:40] InitUpgrade...
[2013-07-09 01:09:40] Upgrade data not available: Upgrade ID
[2013-07-09 01:09:40] File list in Manifest: AdbeRdrUpd11003.msp
[2013-07-09 01:09:40] InitUpdateFiles...
[2013-07-09 01:09:40] EvaluateCondition...: AdbeRdrUpd11003_all
[2013-07-09 01:09:40] InitUpdateAttributes...
[2013-07-09 01:09:40] New file object: AdbeRdrUpd11003.msp
[2013-07-09 01:09:40] AddFileObject...
[2013-07-09 01:09:40] InitFilesInUse...
[2013-07-09 01:09:40] info: WaitFilesInUse is not set in Manifest
[2013-07-09 01:09:40] InitManifestProperties...
[2013-07-09 01:09:40] ErrorDetailsURL property found in manifest
[2013-07-09 01:09:40] Found AllowServiceConditions: SvcCond1;SvcCond2
[2013-07-09 01:09:40] EvaluateCondition...: SvcCond1
[2013-07-09 01:09:40] ProcessFileCondition...
[2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] Condition met
[2013-07-09 01:09:40] EvaluateCondition...: SvcCond2
[2013-07-09 01:09:40] ProcessFileCondition...
[2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARMHelper.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] Condition met
[2013-07-09 01:09:40] AllowServiceMode property found in manifest: 2
[2013-07-09 01:09:40] Service not allowed - unknown AllowServiceMode value
[2013-07-09 01:09:40] WhatsNewURL property found in manifest
[2013-07-09 01:09:40] UpgradeName property found in manifest
[2013-07-09 01:09:40] info: AllowCancelBITsJobs is not set in Manifest
[2013-07-09 01:09:40] InitArmUpdate...
[2013-07-09 01:09:40] EvaluateCondition...: DisableArmUpdate
[2013-07-09 01:09:40] ArmUpdate record found.
[2013-07-09 01:09:40] IsNewArmAvailable...
[2013-07-09 01:09:40] GetFileVersion(): C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] IsNewArmAvailable: NewBuildNumber > BuildNumber, returning 1.
[2013-07-09 01:09:40] AddArmUpdateObject:
[2013-07-09 01:09:40]    file - ARM.msi
[2013-07-09 01:09:40]    ARM version - 1.7.4.0
[2013-07-09 01:09:40]    type - 7z
[2013-07-09 01:09:40]    url - https://armmf.adobe.com/arm-updates/win/ARM/1.7.4/ARM_1740.msi
[2013-07-09 01:09:40] ShowArmDialog...
[2013-07-09 01:09:41] Action added: Dialog
[2013-07-09 01:10:05] SetupArmUpdate...
[2013-07-09 01:10:05] DownloadArmUpdate...
[2013-07-09 01:10:05] Extract7zArchive...
[2013-07-09 01:10:05]    File: C:\ProgramData\Adobe\ARM\Reader_11.0.02\ARM.msi
[2013-07-09 01:10:05]    archive file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
[2013-07-09 01:10:05] ExtractFilesFrom7zArchive...
[2013-07-09 01:10:05] C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
[2013-07-09 01:10:05]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
[2013-07-09 01:10:05] Archive path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
[2013-07-09 01:10:05] Files extracted successfully at: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
[2013-07-09 01:10:05] SetupArmUpdate returns 1
[2013-07-09 01:10:05] DownloadFiles...
[2013-07-09 01:10:05] File already exist and valid: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
[2013-07-09 01:10:05] CancelJobs
[2013-07-09 01:10:05] GetJobs
[2013-07-09 01:10:05] no registered jobs
[2013-07-09 01:10:05] InitInstalls...
[2013-07-09 01:10:05] File to be added to install object: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
[2013-07-09 01:11:18] RelaunchARM...
[2013-07-09 01:11:18] Command line for restart: /ArmUpdateExe:"C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626" /MODE:1 /PRODUCT:Reader /VERSION:11 /LANG:ESP
[2013-07-09 01:11:18] Launcher path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626\AdobeARMHelper.exe
[2013-07-09 01:11:18] ShellExecute succeded.
[2013-07-09 01:11:18] Action deleted: Dialog
[2013-07-09 01:11:18] Notify...
[2013-07-09 01:11:18] WriteFile succeeded in Notify
[2013-07-09 01:11:18] Requested to stop listener
[2013-07-09 01:11:18] Confirming request to stop listener
[2013-07-09 01:11:18] Action deleted: Listener
[2013-07-09 01:11:18] Cleanup...
[2013-07-09 01:11:18] ARM returns ERROR_SUCCESS
[2013-07-09 01:11:18] Adobe ARM 1.7.2.0 logging finished.
It seems there are some errors in Spanish, probably because they come from Windows, which is configured in Spanish in my PC. "El sistema no puede encontrar el archivo especificado" means "The system cannot find the file specified".
I hope you can find the problem with that information.

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Our application worked on workshop 8 sp1. After we upgrade system from sp1 to
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"Cynthia" <[email protected]> wrote:
>
Hi,
Our application worked on workshop 8 sp1. After we upgrade system from
sp1 to
sp2, some of the part doesn't work propertly any more.
1. netui:select seems not bind form data propertly. For drop down list
box in
forms, although user has chosen something from the drop down list box,
the returned
value in the form is always null.
2. we use Java script window.open(url,...) to download and view files.
After upgrade
from sp1 to sp2, clients keep getting IE error complaining that "Internet
Explore
can not open this Internet site. The request site is either unavailable
or can
not be found. Please try again later", although the server and the files
are all
in local host server.
Please help. Thanks

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Frédéric

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15gb ipod + iTunes 6.02+ Updater = doesn't work

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Hi
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http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0

Help/Updates doesn´t work

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