Help updating itunes

I am having problems updating my i tunes, diagnostic test said i tunes helper is not running. Help

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Similar Messages

  • I Need help updating itunes to 11

    I Can't update itunes because i can't. Could you guys please help me with that? Thanks
    Need to update on my windows 7 xp. Thanks

    See the further information area of  Troubleshooting issues with iTunes for Windows updates and the tips on downloading the current version either with a different browser or using the direct links.
    tt2

  • Help updating iTunes on desktop

    JennyCanada1937
    Currently Being Moderated14-May-2013 11:03 AM
    I have been having problems for a while now updating iTunes
    I get the message "errors occured while installing"
    So I tried to uninstall the old version, I got the message
    "the configuration data for this product is corrupt" contact support personnel
    I tried this and was told to ask for help in this discussion area..........
    so I am looking for someone who has had this problem and is willing to help me resolve this one on my pc.
    Thank you for reading this and helping................Jenny
    Internet Explorer, Windows XP

    Hi JennyCanada1937,
    If you are having difficulty uninstalling iTunes so you can attempt a reinstall, you may find the following article useful:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Cheers,
    - Brenden

  • Help update iTunes

    Help i have a brand new computer(which I bought cause I couldnt get itunes to update,)so now I cant get itunes to update.i have downloaded new version 10.5.1 !??It must be me but Im so confused it cant be that hard!

    so after this i tried uninstalling it on control panel and the same thing happens(cant install because a newer virsion is already installed).
    Download and install the Windows Installer CleanUp utility from Microsoft:
    http://support.microsoft.com/kb/290301
    Now run the utility ("Start > All programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS3212 Help updating itunes

    Hi,
    I am trying to download the latest itunes and its not working.  It keeps on coming up with not installed properly and error 7 (windows error 126). Plz help.

    If that particular Error 7 message is preceeded by a different error message titled "iTunes.exe - Entry Point Not Found", try the following user tip:
    iTunes for Windows 11.1.4.62: "The procedure entry point: ?videoTracks@QTMovie@ [...] could not be located ..." error messages when launching iTunes

  • I need help updating itunes on ipad.  will not operate from pc

    I have been attempting to update my ipad to the latest and greatest itunes for the past three days.  I have spoken with two Apple representatives. Is there an easier way.  The PC is not cooperating even with the firewalls disabled.  Is there another way?  Possible just by adding a link in the address bar of the ipad? The Ipad is currently running under ios 4.2.1

    The PC is not cooperating even with the firewalls disabled
    The only way to update your iPad is with the device connected to your computer using iTunes.
    Try uninstalling your current copy of iTunes then reinstall >  http://www.apple.com/support/itunes/
    Try restarting the AMDS >  iPad:  How to restart the Apple Mobile Device Service (AMDS) on Windows
    The issue might be your PC >  iTunes for Windows: Gathering and using iTunes Diagnostics

  • Iphone not syncing after updating itunes 10.5. pls help

    Hi apologies but I am new to all this stuff.  I updated itunes to version 10.5 and I think my iphone 4 was synced in during this.  After itunes had updated I found that my iphone wasnt synced in any longer.  I pulled out connecter and re connected but still nothing.  Rang apple tech support (on hold for an hour in cue).  They tried couple of things and then advised to uninstall itunes then reinstall.  I have done that but still not recognising iphone.  I can sync to my other apple computer but if I try and upgrade to iOS5 on that it says I need to go to the normal computer it is synced with or I'll lose some apps etc.  I dont think my iphone has the latest iOS 5 on it yet.  Can anyone pls help?  Apple support now closed :-(  thanks

    I am also in the same boat.
    Windows 7 on Alienware laptop - no problems at all until upgrade of iTunes client to 10.5. 
    After the upgrade, attempts to sync my iPhone 4 hang at "Step 1 of 4: Backing up Rob's iPhone" (for over 12 hours)
    I have read hundreds of documents with various solutions.
    1) Delete backup file from C:\Users\<name>\AppData\Roaming\Apple Computer\MobileSync\Backup
    2) Stop stuck MDCrashReport and AppleMobileBackup processes
    3) Reinstall iTunes
    It all FAILS.  I work in IT and can assure you that nothing changed but whatever was changed by the iTunes application as it was upgraded to 10.5.  This 2 day extravaganza is ridiculously frustrating and creating a rabid anti-apple sentiment in my house.  Why the F would you (Apple) release something that is mandatory for me to use with my iPhone and have it be this buggy P.O.S.?  (Rhetorical - no need to answer, please just fix this problem so I can sync and backup my phone).
    Non-plussed

  • Updated iTunes and now can't remove songs from my iPod - please help

    I've updated iTunes to version 11.0.0.163 and have an iPod Nano 16gb 5th generation.
    In iTunes, I'm no longer able to manually select songs to remove them from my iPod - I can't even see the list of music that's on my iPod. The only option it gives me is to sync, and I don't want to do that. Before I upgraded iTunes, it was easy to move music between my iPod and iTunes, now I can't - what's happened?
    My iPod is full so I want to remove some music, not all of it. Any advice? Please help - I'm going round in circles!
    Thanks

    Ctrl + B for show Top Menu
    View > Show Sidebar
    itunes will now look more like itunes 10.
    You can click on your device in the lefthand window as before
    You may prefer to use the Music Sync page to select or deselect Playlists, Artists, Albums etc and click apply.
    Delete your files is enabled by ticking the Manualy manage music option on the Device Summary page. You may have to scroll down to find it

  • Help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc  i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

    help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc  i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

    Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista

  • When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
    After iTunes & Quicktime are uninstalled, try the update again.

  • I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.d11 was not found."  I have uninstalled and reinstalled iTunes multiple times.  Am running Windows XP Svc Pack 3.  help

    I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found.  Reinstalling the application may fix this problem."  I have uninstalled and reinstalled iTunes several times with no success.  I am running Windows XP Svc Pack 3.  Help please.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99753)

  • I attempted to update itunes (Windows 7) it didn't work, after several tries I uninstalled itunes completely, and now I cannot get it to reinstall correctly. help?

    Had issues upon updating iTunes to newest version (11).
    The display settings were not working, I tried to run it in compatibility mode for Windows 7 Service Pack 2, which i'm currently running.
    Still had major issues, couldn't click anywhere on the iTunes window, the only thing I could click was file but even then the dropdown menu wasn't working correctly.
    I tried several times to adjust my computers' settings to accomodate the new version, and still nothing worked.
    I got fed up, and uninstalled the lastest version and now I am having trouble reinstalling.
    I tried the latest version a few more times, and now when I click download on the site link, it doesn't even prompt the download window in Mozilla.
    It doesn't create a location anywhere within my computer either.
    I downloaded 10.7 in hopes of that maybe working, I figured because I haven't updated the iOS on my phone, and my computer is still a little behind that this might help, but it says,
    "itunes library.itl cannot be read" and something to do with having a new version of the file already.
    I just want to have some version of itunes on here, I still have Bonjour, though I think with the issues I am having the Software update must be gone along with any itunes program I previously had.
    I cannot restore any previous versions because I haven't backed it up on to anything for quite some time.
    I just want to manage my iPhone 4 again, and this is driving me nuts.
    Any help is very appreciated,
    thanks for reading.

    The Problem is resolved by :
    Click on the "Start" button. Click "Run." Type the word "cmd" in the open box. When the DOS screen comes up, type "netsh winsock reset." Press "Enter." Type "exit" to close the DOS window and go back to Windows.
    Restart the computer.
    Thanks to my friend Sunil.
    Read more: http://www.ehow.com/how_2125133_do-winsock-reset.html#ixzz2kyccghec

  • I'm trying to update iTunes to 10.5.2 and I get the message that "a program required for this install to complete could not be run".  I've tried all of the steps to try to resolve this (I have a PC) but nothing works.  Help please!

    I'm trying to update iTunes to 10.5.2.  I have a Windows 7 64-bit Dell laptop, and when I try to update it, I get the message "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor." 
    I went to the troubleshooting page and did all of the steps they listed:  uninstalled iTunes, deleted by Temp files, even disabled AVG while I downloaded again and tried to install.  I still get the same message.  If anyone can help me, I would really appreciate it!

    You must have gone to the old microsoft post.
    Here is the link:
    http://support.microsoft.com/kb/2438651

  • I have updated itunes to 10.5 and it has wiped my iphone 4 and just has the symbols for everything on the left bar but cannot do anything HELP!!!!!

    I have updated itunes to 10.5 then without looking at the store or anything synced my phone, it then said IOS 5 was availible so I just did the "download and upgrade" option as usual. I now have the phone connected to itunes and it just´says Iphone on the left bar and when I click on that the large window just says the same, it will not let me restore my phone or access the store. The phone is just saying connect to itune, which it already is and will not allow me to my home screen. I have no idea what to do but am desperate for my phone for work. PLEASE HELP!!!

    It took about an hour to upgrade my iphone. You're also left a couple of times with a blank screen on the iphone whilst it does things in the background which is a bit confusing. Suggest you wait - it starts doing things again (like reload your apps and then your photos etc) after you think it's finished. It's finished only when it says it is.....

  • HT4623 Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?

    Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
    I don't want to lose all my pics, songs etc
    Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!

    Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.

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