Help upgrading from iphone 4 to iphone 5. itunes can't see my iOS 5.1.1 iphone

I was in the process of transfering info from two iphones (4) to two new phones (5). Both 4s running 5.1.1. I plugged the first into itunes, back up and upgraded to iOS 6. This forced me to upgrade itunes as well. Now when I plug in the second phone still on 5.1.1 itunes does not see it. What do I do? I want to back up the phone before upgrading it to iOS 6 and I do not want to use icloud. Is my only option to upgrade from the phone without having backed it up or can I somehow get itunes to see it?

iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591

Similar Messages

I am unable to sync my iPad after upgrading to latest operating system. iTunes can't see my iPad when attached to PC. Anyone else having this problem?

I am unable to sync my iPad after upgrading to latest operating system. iTunes can't see my iPad when attached to PC. Anyone else having this problem?

Nicholas...
You may need to restart the Apple Mobile Device.
Follow the instructions here > iOS: Device not recognized in iTunes for Windows

How do I upgrade from 7.7 to 8.0 - Can't see in available upgrades S370

How do you upgrade an Ironport S370 to version 8.x ?
We have been advised to update ours to version 8.x however I cannot see anyway of doing this as it's not in avaialable updates the latest we can see is 7.7.0-761 which we are now running.
I've looked everywhere but can find little information on how to do it.
Thanks in advance for any help.

Call TAC, ask to be provisioned. 8.x is still "FCS" (First Customer Ship), not "GA" (General Availability) so you have to request it.

I have an ipod touch but i don't have enough memory and 0I get an upgrade soon for my phone and i want the iphone but the thing is, can i have an ipod touch and an iphone on the same itunes account like can i use my money on my ipod account for my iphone

I have an ipod touch but i don't have enough memory and 0I get an upgrade soon for my phone and i want the iphone but the thing is, can i have an ipod touch and an iphone on the same itunes account like can i use my money on my ipod account for my iphone

Your iPhone and iPod can share the same iTunes account. Apps can be freely shared and used by one or both devices. You can't use money in your iTunes account to pay for your phone, but purchased apps can be used by both the iPod and iPhone.

Hallo. My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help? Thanks

Hallo.
My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help?
Thanks

Did you also read that same link you provided and see this "With iTunes 10.3 or later and iOS 4.3.3 or later, "?
Iphone 3G does not support ios 4.3

I need to transfer my contacts from a HTC desire into itunes with a view to transferring them to my iphone 5 ... any ideas?

I need to transfer my contacts from a HTC desire into itunes with a view to transferring them to my iphone 5 ... any ideas?

You do not put contacts into itunes at all.
Iphone syncs contacts with Outlook, Address Book, etc on your ocmputer, not itunes.

Itunes can't see my iphone

Itunes can not see my iphone under the devices. Recently used Windows Parallel on my Mac but made sure to de-select the USB in the parallels application and clicked associate this device with Mac OS and not the windows os. I have tried un-installing iTunes, reinstalled with most recent edition. Recycled the iphone on / off. Removed the iphone from the docking cradle to direct connection with iphone to usb and no hubs, cradles etc.... in between iphone and computer without any success. I know the mac and itunes are working correctly because it syncs my ipad, wife's iphone 3gs and kids ipod touch without any trouble. I looked in the hardware listing in the system preferences and the usb lists my iphone as attached. With the iphone 4 plugged in I rebooted my mac hoping it would auto open itunes and auto sync but no luck.

Hello Barbara4090,
When the iPhone unmounts from iTunes during the backup phase, it can be due to some unreadable data on the iPhone that iTunes cannot deal with. It could be data saved by a third party APP on the iPhone, but there's no easy way to determine the what data may be causing the issue.
First try resetting the iPhone by holding down the sleep/power button and home button until you see the Apple logo (ignore the "Slide to Power Off" prompt).
Connect to iTunes and Sync to test.
Next would be to determine whether the issue is actually with the iPhone or the MacBook Air.
You mentioned that you also use an iMac.
If the iMac is running at least 10.4.11 and has a current installation of iTunes 8.0.2 on it, you can use the iMac to isolate the source of the issue.
If you have essentially the same information on both computers, you can do this test in the existing user on the iMac.
If you'd prefer not to intermingle any data from the iPhone you can create a new User on the iMac and test:
http://support.apple.com/kb/HT3309
Before connecting the iPhone to the iMac, put a check in the "Disable Automatic Syncing for iPods and iPhones" in the Devices section of iTunes Preferences.
Connect the iPhone and then right-click or control-click on the iPhone under Devices and choose "Backup."
If the iPhone cannot be backed up on the second computer, then it is due to some unusable data on the iPhone that cannot be backed up.
After the test, you can delete the new User if you created one.
If that is the case, then you may need to restore the iPhone and choose the option to restore from a previous backup at the end of the restore process:
http://support.apple.com/kb/HT1414
I would do this on the computer that you normally sync the iPhone with.
If, on the other hand, the iMac can backup the iPhone successfully, then there is possibly an issue with the MacBook Air or it's software:
http://support.apple.com/kb/HT1224
Hope that helps,
Charles H.

TS1500 Windows does not recognize the iPhone as existing, though iTunes can see it.

Windows does not recognize the iPhone as existing, though iTunes can see it.

I found a webpage where a user reported the same issue as me.
He said he determined that "foreign pictures" -- meaning any pictures not taken using the iPhone's camera -- were the cause. Once he deleted the "foreign pictures" -- such as pictures obtained from receiving texts from others which included pictures that he saved onto the iPhone, then iTunes worked.
In my case, the fix was to upgrade the iPhone's OS from 5.1.1 to the latest version.
Now, both issues are solved:
Windows recognizes the iPhone as a storage device.
iTunes can see pictures that I've saved on the iPhone.

HT1386 Can i sync multipler iOS devices like iPad, iPhones on the same iTunes? Can each iOS device have different contents which are subsets of the iTunes complete library

Can i sync multipler iOS devices like iPad, iPhones on the same iTunes? Can each iOS device have different contents which are subsets of the iTunes complete library

You can share a library with as many devices as you want but they cannot have seperate subsets like you wish. They would all have access to all information in the library. You could "Manually" sync content to each device by doing the following:
On Mac: iTunes > Preferences > Devices Tab > Put a check in the box next to sentence that says "Prevent iPods, iPhones, and iPads from syncing automatically > Then click ok.
On Pc: Edit > Preferences > Devices Tab > Put a check in the box next to sentence that says "Prevent iPods, iPhones, and iPads from syncing automatically > Then click ok.
To manually sync data from iTunes to devices see article below:
 http://support.apple.com/kb/HT1351
If you do not want all devices to have access to all the media from the main library, you would need to create a library for each device. See the article below for more info:
 http://support.apple.com/kb/HT1495
Hope this helps.

My itunes can't see my iphone 4 after i make ubdat for iphone and itunes also ?

my itunes can't see my iphone 4 after i make ubdat for iphone and itunes also ?

Hi there 3eboo,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

HT4437 I can not see the AirPlay icon on my iphone. Can anyone help?

I am connected to the same WiFi network at my house through my Apple TV as well as my iPhone 5 but I can not see the AirPlay icon on my iPhone ! Can anyone help to guide me to connect my iPhone to the Apple TV so i can stream media on to my TV?

Yes, under the Settings menu of my AppleTV, I have gone into AirPlay sub-menu and the AirPlay selection shows "ON", Onscreen Code is set to "OFF" and no Password is set up.
I also have a Tick against the AppleTV listed under Speakers.
Is there anything else I should do to enable AirPlay on the AppleTV or my iPhone?

ITunes 10.5 keep downloading IOS 5 onto my iPhone 4GS

Why does iTunes 10.5 keep downloading IOS 5 onto my iPhone 4GS, when it already has IOS 5 as a default on the phone?
I clicked "Check for Update" and it says that my iPhone IOS is update to date. However, when I try to do a restore, iTunes will contact the iPhone server and download IOS 5.
What gives? Is there a way to do a restore on my iPhone without having to download IOS 5?
Any advice is appreciated.
Cheers!

Restore has always worked that way, even in versions before iOS 5. It never keeps the OS file (it's a pretty big file because it's an operating system, so why would you want that to stay on your computer and take up space?) so it always has to download it again, whenever you want to restore your iPod.
Nothing to worry about.

Hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help

hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help

Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?

Can't See Ions of installed Apps on iPhone 4s

Can't See Ions of installed Apps on iPhone 4s

Yes. Since you're restoring as a new device, it doesn't really matter what computer you use. Just make sure you sign into iTunes using YOUR Apple ID first.
You should be aware, by design, iPhone syncs or manually manages iTunes content with ONE computer at a time. Every time you switch computers, ALL iTunes content will first be erased from your phone, to be replaced with the content from the new computer.

HT204053 How to I get music I purchased before the iCloud was created to show up on my new authorized iPhone? Right now I can only see the Apps I recently purchased on the actual phone but older music I purchased on my CPU using the same Apple ID doesn't

How to I get music I purchased before the iCloud was created to show up on my new authorized iPhone? Right now I can only see the Apps I recently purchased on the actual phone but older music I purchased on my CPU using the same Apple ID doesn't appear.

Does any music show in the Purchased tab on the iTunes store app on your phone ? Music can't be re-downloaded in all countries, and even where it can be it will only appear whilst it remains in the store. Do you have your purchases on your computer and/or on a backup of your puchases so that you can sync them to your phone ?

Help upgrading from iphone 4 to iphone 5. itunes can't see my iOS 5.1.1 iphone

Similar Messages

Maybe you are looking for