Help upgrading to mavericks!!?
I have a macbook model macbook7,1 from mid 2010, white unibody. It is running 10.6.8, snow leopard. However, when I try to upgrade to mavericks from the app store, it begins installing, but then stops after a while, and says to check my internet connection, and asks if I want to retry. What is the issue!?!? I have verified my disk with disk utilities, run repair disk permissions, etc.
Specifically, it said "The application you tried to download could not be downloaded. Check your internet connection and try again." Then it has the options cancel and retry, though when i click retry, it does the same thing...
Nothing seems to be working. Any help?? Much appreciated. Thanks!
Tait7781 wrote:
I have a macbook model macbook7,1 from mid 2010, white unibody. It is running 10.6.8, snow leopard. However, when I try to upgrade to mavericks from the app store, it begins installing, but then stops after a while, and says to check my internet connection, and asks if I want to retry. What is the issue!?!? I have verified my disk with disk utilities, run repair disk permissions, etc.
Specifically, it said "The application you tried to download could not be downloaded. Check your internet connection and try again." Then it has the options cancel and retry, though when i click retry, it does the same thing...
Nothing seems to be working. Any help?? Much appreciated. Thanks!
What is your connection speed?
Have you restarted your Mac and tried again?
Similar Messages
-
Help Upgrade to Maverick fails - now unable to restore from time machine as well
Hello,
I have an iMac (2008) which was running snow leopard. The App store reminders to upgrade for free to Mavericks got me today and I decided to go with the upgrade. After the down load of the s/w and while rebooting, it prompts for user id and password.
My iMac has always had an user id and a password. But strangely it would not accept the valid password for the user id. I have retried it several times and it will not accept the password. Not knowing how to proceed, I wanted to revert back.
So I pop in the Snow Leopard bootup DVD and when it starts, I connect to my wifi and choose utilities to perform a time machine restore. The backup was done just prior to my upgrade to mavericks. I am able to mount my external network storage and locate the time machine backup and choose the disk to restore to and the process starts and after a few minutes it aborts.
There is a log file that is shown - but the contents are not easily understood.
Now I have and iMac that is not functional. I am looking for some help.
I would be open to installing Mavericks from scratch - but I do not have the bootable USB. I would like to use my network drive and use that to start my computer with Mavericks and then possibly extract the data from my time machine backup. I am hoping that the restore of my data files / pictures / documents etc can be restored from time machine.
Any ideas how I can proceed from here? Thanks in advance.
ifmx4everMichelPM,
Have been offline all along. I resorted to your advice and went with installing Snow Leopard on the external hard drive booting the system on that.
I first tried recovering my Time machine backup - but did not work. So I ended up installing Mavericks on the internal hard drive on my iMac first. Then I was able to connect to my Time machine backup and restored all my data and documents. I chose not to recover the applications. The only useful app that I used was office for mac 2011. I went to microsoft's website to do a fresh install of office for mac 2011 and I am back in business.
Overall a painful way to get an upgrade done. On to my next task - preparing a bootable drive with Mavericks and to back up on Time machine.
Thank you for your suggestions.
ifmx4ever -
Hi everyone,
I work remotely using Cisco AnyConnect (company provided) to access the company servers. Until "upgrading" to Mavericks I was able to copy files directly to my desktop – from either the servers themselves, from within Bridge, and/or by using the finder - you get the idea. Now I can only copy the files by opening them while still on the server using the native app (in my case mainly InDesign/Photoshop/Illustrator files) and saving them to my desktop that way.
I'm a designer, I use a lot of files for my specific job every day and these files are often pretty large and doing it this way is time-consuming and really frustrating seeing as I had no such issues with the previous OS. It's not a total nightmare (yet) like some of things some of you are dealing with but I've spent more time restarting, freezing and trying to fix issues than I have actually using my darned machine. I have no choice but to access my work this way; I'm part of a much larger team and we all work on these files off and on during the day so I'm constantly needing to copy files and make sure I'm working on the most current version. Working off the server isn't an option as the speed decreases considerably... making the slightest task cringingly slow. As in 25 minutes for a PDF to be created slow.
I've been used to my system running smoothly, without issues and fast so this upgrade is turning into a bit of a nightmare. Before I throw in the towel and try and downgrade, does anyone have any ideas? My technical knowledge where these things are concerned isn't beginner but I'm no expert and I'm stumped. I just don't know where to start and I'm afraid of screwing something else up during the process of trying to fix this (so far) one issue and creating a snowball effect.
I'm using a 27" iMac (late model 2012 purchased in March 2013) with a second Viewsonic monitor attached. I have a Cintiq 22HD hooked up (but not on all the time) and a Wacom tablet in use. I currently use both CS5 (work hasn't upgraded to CC yet) and Adobe CC (for personal use) on my system.
Any help/ideas would be greatly appreciated!
Thanks!
G.Hi,
By default, the Remote Desktop (RD) Gateway component that encapsulates RDP in HTTPS packets listens on port 443 (for TCP) and port 3391 (for UDP). After you changed the ports in Transport Settings tab, please make sure that you have opened the custom ports
you selected in Windows Firewall.
In addition, since you have mentioned the registry key, would you please share the entire path?
It seems that you need to manually update the gateway in the RDP file with the port. Have you created an .rdp file? You can also refer to the link below:
Create an .rdp file
Best regards,
Susie -
After upgrading to Mavericks on MacBook Pro, help doesn't open
I have a MacBook Pro OSX 10.9.4 with a processor 2.8 GHZ Intel Core 2 Duo with memory of 4 GB 1067 MHz DDR3. I just upgraded to Mavericks last week and now I can't get the help menus to open when in Finder or using Numbers. I haven't checked the other applications. Do I need to do something with my help menu items? If so what would that be?
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo). -
After upgrading to Mavericks my Mac Pro does not open my double CD drives when I hit eject in the menu bar it locks up (please Help)?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
I have had to replace a faulty hard-drive on my imac. Some applications (incl iphoto) are telling me that my OSX (10.82?) isnt recent enough to use the application. I need 10.9. I have upgraded to Maverick but this remains the case. Any help?
If your Mac is from the age of Mac OS X 10.8.2:
How to find your Mac's model and age?
Contact AppleCare to request the prebundled iPhoto be uploaded to the Mac App Store, or the Mac App Store support.
This is just a user to user forum. This link goes direct to the Apple Store support:
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=MacAp pStoreAccountandBilling -
I used to have my upcoming events pop up in the right hand top corner of my screen. Since I upgraded my maverick, this function is not longer working and I can't get it back with the calendar help instructions.
Anyone out there who can tell me how to get back my evnet alerts in the right top corner of my screen? it even had a snooze function!Check System Preferences > Notifications and make sure the Calendar entry is set up as you wish.
-
Upgraded to Mavericks - System errors popping up in /private/var/tmp ... Help!!
Hi there,
Ever since I upgraded to Mavericks, and installed my standard software, I'm getting some odd behaviour.
Every so often (no discernable pattern so far) my Finder pops up with a new window in /private/var/tmp. There is a huge system stacktrace printed out in a file with the following format: "
sysdiagnose_2013.10.30_19-53-16-MDT_9956.tar.gz
There are a ton of files in there, so I have no idea how to figure out what is crashing and causing it. I get no "system crash message" to go along with it.
$ la
total 51592
drwxr-x--- 55 brandon staff 1870 Nov 2 12:23 ./
drwxrwxrwt 10 root wheel 340 Nov 2 12:23 ../
drwxr-xr-x@ 4 brandon staff 136 Oct 31 05:50 Brandons MacBook.mdsdiagnostic/
drwxr-xr-x 7 brandon staff 238 Nov 2 12:23 DiagnosticMessages/
drwxr-xr-x 10 brandon staff 340 Oct 31 05:50 SystemConfiguration/
-rw-r--r-- 1 brandon staff 343 Oct 31 05:50 airport_info.txt
-rw-r--r-- 1 brandon staff 24735 Oct 31 05:50 apsd-status.txt
-rw-r--r-- 1 brandon staff 3623 Oct 31 05:50 bc_stats.txt
-rw-r--r-- 1 brandon staff 838 Oct 31 05:50 bootstamps.txt
drwxr-xr-x 29 brandon staff 986 Nov 2 12:23 crashes_and_spins/
-rw-r--r-- 1 brandon staff 888 Oct 31 05:50 dig-results.txt
-rw-r--r-- 1 brandon staff 368 Oct 31 05:50 disks.txt
-rw-r--r-- 1 brandon staff 5034 Oct 31 05:50 diskutil.txt
-rw-r--r-- 1 brandon staff 1339 Oct 31 05:50 error_log.txt
-rw-r--r-- 1 brandon staff 312320 Oct 31 05:50 footprint.fpdata
-rw-r--r-- 1 brandon staff 6671 Oct 31 05:50 footprint.txt
-rw-r--r-- 1 brandon staff 1635003 Oct 31 05:49 fs_usage.txt
-rw-r--r-- 1 brandon staff 11583 Oct 31 05:50 fsck_hfs_user.log
-rw-r--r-- 1 brandon staff 24176 Oct 30 23:45 fsck_hfs_var.log
-rw-r--r-- 1 brandon staff 1112 Oct 31 05:50 gpt.txt
-rw-r--r-- 1 brandon staff 2317 Oct 31 05:50 ifconfig.txt
drwxr-xr-x 8 brandon staff 272 Oct 31 05:50 ioreg/
-rw-r--r-- 1 brandon staff 556 Oct 31 05:50 ipconfig.txt
-rw-r--r-- 1 brandon staff 12945 Oct 31 05:50 kextstat.txt
drwxr-xr-x 22 brandon staff 748 Nov 2 12:23 logs/
-rw-r--r-- 1 brandon staff 84574 Oct 31 05:50 lsappinfo.txt
-rw-r--r-- 1 brandon staff 1003463 Oct 31 05:50 lsof.txt
-rw-r--r-- 1 brandon staff 948932 Oct 31 05:50 lsregister.txt
-rw-r--r-- 1 brandon staff 2603456 Oct 31 05:50 microstackshots
-rw-r--r-- 1 brandon staff 12050663 Oct 31 05:50 microstackshots_lastday.txt
-rw-r--r-- 1 brandon staff 1701106 Oct 31 05:50 microstackshots_lasthour.txt
-rw-r--r-- 1 brandon staff 133219 Oct 31 05:50 microstackshots_lastminute.txt
-rw-r--r-- 1 brandon staff 195 Oct 31 05:50 mount.txt
drwxr-xr-x 8 brandon staff 272 Oct 31 05:50 netstat/
-rw-r--r-- 1 brandon staff 0 Oct 31 05:50 nfsstat.txt
-rw-r--r-- 1 brandon staff 22642 Oct 31 05:50 odutil.txt
-rw-r--r-- 1 brandon staff 189162 Oct 31 05:50 pmset_everything.txt
-rw-r--r-- 1 brandon staff 119937 Oct 31 05:50 powermetrics.txt
-rw-r--r-- 1 brandon staff 39115 Oct 31 05:49 ps.txt
-rw-r--r-- 1 brandon staff 130781 Oct 31 05:49 ps_thread.txt
-rw-r--r-- 1 brandon staff 143 Oct 31 05:50 reachability-info.txt
-rw-r--r-- 1 brandon staff 305 Oct 31 05:11 resolv.conf
-rw-r--r-- 1 brandon staff 1409 Oct 31 05:50 scutil.txt
-rw-r--r-- 1 brandon staff 8942 Oct 31 05:49 smcDiagnose.txt
-rw-r--r-- 1 brandon staff 3027018 Oct 31 05:49 spindump.txt
-rw-r--r-- 1 brandon staff 514781 Oct 31 05:50 stackshot-last-sym.log
-rw-r--r-- 1 brandon staff 31697 Oct 31 05:50 sysctl.txt
-rw-r--r-- 1 brandon staff 31827 Oct 31 05:50 sysdiagnose.log
-rw-r--r-- 1 brandon staff 64463 Oct 31 05:50 system_profiler.spx
-rw-r--r-- 1 brandon staff 953612 Oct 31 05:49 taskinfo.txt
-rw-r--r-- 1 brandon staff 395179 Oct 31 05:49 top.txt
-rw-r--r-- 1 brandon staff 305 Oct 31 05:11 var_run_resolv.conf
-rw-r--r-- 1 brandon staff 10930 Oct 31 05:49 vm_stat.txt
-rw-r--r-- 1 brandon staff 169255 Oct 31 05:50 vmmap-38738.txt
-rw-r--r-- 1 brandon staff 25105 Oct 31 05:50 zprint.txt
Any help you could provide would be appreciated!When pressing Cmd-Opt-Ctrl-Shift-Period, 'sysdiagnose' is triggered. It takes a few minutes to complete. When ready, the output will automatically be revealed in a Finder window.
-
My HP5610 office jet no longer scans since upgrading to Mavericks. Help! Any ideas?
My HP5610 office jet no longer scans since upgrading to Mavericks. Help! Any ideas?
Check and see if there is an updated driver:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4 41125& -
I'm running the latest OS 10.9.1 Mavericks (late 2009 iMac). 8 gigs of RAM. 150 gigs free space on computer. Since upgrading to Mavericks, apps are slow to open, with frequent "spinning ball" interruptions. Repaired Disk Permissions - no help. Repaired disk - no problems indicated. Did notice in going to Utilities/Console that there are 4000 messages over a 3 day period. Any suggesstions how to correct this sudden slow down, other than psychiatric help?
Yes. Many messages show up when I try to use Office for Mac 08. Here's a sample (and one that repeats over and over again):
2/11/14 1:01:16.577 PM Microsoft Word[1912]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.
Also getting many msgs when I use Chrome. -
HT5891 I upgraded to mavericks and my photo booth just get dark. HELP
I upgraded to mavericks just right now and my photo booth dosnt work, is too dark and pictures are really dark, I tried all but no help, please help me.
RAM is pretty cheap these days. It will depend on the exact model of iMac you have. Just for a rough idea I took a look here Computer memory upgrades for Apple iMac (Early 2008) Desktop/PC from Crucial.com and found a 2 x 2GB upgrade kit for $72.
Most of the sites that sell RAM have instructional videos you can watch so you can get an idea of how difficult the installation might be for you. I've installed RAM on my MacBook Pro and it was not very difficult, and the iMac installation looks easier than that. But that would depend on your own comfort level with doing it. I've done a lot of this sort of installation over the years on my Macs so I'm very comfortable. But you do have to be careful, as the innards of a Mac can be very sensitive to static electricity, and it is possible to damage components if you don't follow directions carefully. But I would see if there are software issues that can be addressed first before you go investing in more RAM. -
Hi.Since I upgraded to Maverick my scanner which is Fuji Xerox Docuprint CM205 fw could not be used for scanning as mac wouldn't find the scanner.Can anyone help please?
There's an alternative ...
Using Image Capture as a scanner:
Connect the scanner to your Mac whether Wi-Fi or USB.
Launch Image Capture.
Click the very small black box bottom right side of the Image Capture window.
You'll see this pop up menu: Connecting this (device) opens:
You can select a default app to scan (Image Capture) and select a folder from the Imort To pop up menu on the right to save scanned files to. -
Help! I upgraded to Maverick and now my emails are really messed up. It flagged over 5,000 emails that I have never flagged. Now, it shows a message from someone this morning, but the content is an email that I received years ago. My Iphone and Ipad are fine. Any ideas? I can't read mail off of my macbook because the email isn't what these people are sending! Help!
Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
Thanks again.
Susan -
I have just upgraded to Maverick, I cannot open vectorworks 2011 now. please help..
I have just upgraded to Maverick, I cannot open vectorworks 2011 now. please help..
The way I resolved this issue was to create a dual boot Mac, so that I am able to boot from either Mountain Lion or Mavericks. Running Vectorworks in a virtual machine just didn’t cut it.
I had already upgraded to Mavericks, which meant that trying to install OS 10.8.5 as a second operating system produced the error message saying it cannot be installed on this computer.
First, if you need a copy of Mountain Lion installer and you has previously purchased it, open the App Store app, press the option key and then click on the purchases tab. You will see a list of all downloaded software from Apple and you can download OS 10.8.5 again without paying for it a second time. If you had previously created a boot disk of Mountain Lion, which I had not, you can obviously skip this step and the next.
You will need a boot disk for Mountain Lion. After downloading the Mountain Lion installer, the easiest way to create a boot disk is to use a slick little app called DiskMaker X, which you can get here: http://liondiskmaker.com Next you will need a USB flash drive of at least 8GB in size. Install and run DiskMaker X, plug in your flash drive, and follow the prompts. In just a few clicks, your boot drive will be easily created.
Next, you will need to add a partition on your startup drive on which you will install Mountain Lion. Here is the procedure for creating the new partition: http://macs.about.com/od/applications/ss/diskutilitysize.htm You can find this at Apple support, but this site gives you additional procedures that may be helpful. I set my new partition at 50 GB, but you can do with less is you don’t have the space.
With those two operations done, and your OS 10.8.5 boot drive plugged in, restart you Mac and press the option key after you hear the chime. You will be asked which drive you wish to start from- select the boot drive. After your Mac boots up, you will see several options- choose install Mountain Lion (actually I think the option is reinstall Mountain Lion).
After completing the OS install, install your copy of Vectorworks, copy and move whatever files you need to from Mavericks, and you are in business. To boot from either OS, simply press the option key and select OS 10.8.5 when you need to work in Vectorkorks, or OS 10.9 for all your other tasks. Switching back and forth isn’t as advantageous as otherwise, but it is the best way to run Vectorworks without upgrading for the $1,500 or so that would be required otherwise. -
Since upgrading to Mavericks my iMac no longer recognizes my digital camera. iPhoto will open, but my camera never appears in the source list or goes into import mode. Help!
I found that if you open iMage Capture App that seems to trigger iPhoto to open and thew camera is connected. At least that happens with my camera. Good luck.
Maybe you are looking for
-
Hi guys, I have been searching to death to find ONE great app which: 1- handles both calendar (events) & To-Do list (task). 2- connects to googla account (both calendar & task) 3- should be availabe in Mac OS (OSX), iPhone & iPad (iOS) & Android. For
-
All Adobe apps have the "Sync Settings" button grayed out, and in the Creative Cloud app the prefs are grayed out. I think all these problems started with the last Yosemite 10.10.2 update. That was the same time my palates stopped working on dual mon
-
ABAP Query - ALV Grid Calculation
Can anybody tell me whether in ABAP Query when you execute the Query in SQ01 its shows the report in ALV Grid format. In ALV Grid format there are some standard calculation are available like TOtal Mean value Minmum Maximum Count The above calculatio
-
Hi, I'm about to get an iPod touch and this will be the first time that I'll have a mobile device that can support apps. So I'm downloading a couple and I notice they load into the dock and not iTunes. Will they transfer over to the iPod automaticall
-
Hello All, Executed the following command in the SP 2013 management shell as administrator: "Test-SPContentDatabase -Name WSS_CONTENT -WebApplication http://tfs2010" Errors: 1. Category : MissingSetupFile Error : True UpgradeBlocking