Help!!!Urgent!!! Please!!! Installing CS5.5 master collection programs

I downloaded CS5.5 master collection but didn't install all the programs. What happened to the ones I didn't install? Where can I find them? Can I install them later? Do I have to download the whole collection again? Where is the installer for the rest of the programs? I cannot find the installer. I found a folder "a folder CS5.5 master collection" at the location I provided while downloading, but the folder was empty. Nothing was there. No .app file was found. When I was downloading the programs, I saw an icon on my desktop, but it disappeared when once the download was completed. The icon looked like a disc. I'm using OS X 10.6 system.

yes, I saw that one. However, it shows up as an uninstaller. It seems I can only uninstall things that I have in my system instead of installing programs I don't have.

Similar Messages

  • Cannot install CS5 Master Collection in Windows 8 x64 Pro

    Hi
    I have recently performed a clean install of Windows 8 on my computer through the MSDNAA. However when I try to install CS5 Master Collection, the installer will not launch. I have tried a number of solutions for example running the setup in compatibility mode and running it as an administrator with no success. I would appreciate your help.
    Peter

    Hi
    I have recently performed a clean install of Windows 8 on my computer through the MSDNAA. However when I try to install CS5 Master Collection, the installer will not launch. I have tried a number of solutions for example running the setup in compatibility mode and running it as an administrator with no success. I would appreciate your help.
    Peter

  • Another case of not being able to install CS5 Master Collection

    I'm running Windows  32 bit and I cannot install CS5 Master Collection. I have tried most of the fixes on this forum with no luck. I can't believe this wasn't thoroughly tested by Adobe. I have been buying Adobe products since the early Photoshop days and I have to say I'm shocked that so many are having this problem, C'mon Adobe we need a fix.

    I am running Mac and as I had no problems what so ever I am wondering myself why this is the way it is?
    A quick fix is in order.

  • Can't install CS5 Master Collection

    Hi,
    I have problems installing the Adobe CS5 Master Collection on my ASUS U80V laptop. When I run the installation, the "initializing installation" window pops up. Sometimes it loads a bit and freezes there, the only way I can get past that is to restart my laptop. If I do manage to proceed past that point and get up to the "installation progress" stage, it just gets stuck at 1%, where it says it's installing "Adobe Dynamiclink Support", and it's calculating the time remaining.
    I've turned off firewall and antivirus, tried moving the files to the root of C drive, and I've rebooted my laptop so many times already. I'm still getting either the freeze at the initializing stage or the freeze later at the installing progress page.
    I've checked the system requirements with my computer and I should be able to install without any problems. I'm using Windows 7 Home Premium 64, 4GB DDR2 RAM, Intel Duo T6600, and I have more than enough memory in the HD. I don't know why this is happening, please help!

    THE SOLUTION!!!
    Try install all .MSI files
    If you receive this error:
    Go to regedit, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Components, find de Key Error, that case, DA42BC89BF25F5BD0AF18C3B9B1A1EE8,
    Right click in key, and click in Permissions
    Click, Advanced:
    Click in ADD
    Click Advanced:
    Click Find Now, and select de first option, Administrator, and click OK:
    Select FullControl, ad clique OK.
    And, click APPLY
    If receive any questions, click YES.
    Do IT for ALL .msi, that you received ERROR.
    Done it, install ADOBE PHOTOSHOP CS5 normally.

  • Install CS5 Master Collection using AAMEE and Casper Suite

    Hi,
         We have purchased Adobe CS5 Master Collection for Mac with a site license and I would like to use Casper Suite to distribute it. We downloaded the MasterCollection_CS5_LS1.dmg from our account but the AAMEE packager will not recognize the .dmg as a valid installer. Can anyone point me in the right direction as to how to create a distribution for Casper? I have read the "Simplifying Adobe CS5 Administration with the Casper Suite" guide and the AAMEE version 2.0.242.0 guide. Do I need to obtain a .pkg file to use with the AAMEE package creator?
         Thanks for any help.

    Problem solved. I finally realized I needed to extract/drag the Adobe CS5 Master Collection applications from the downloaded .dmg to a folder. Then AAMEE packager program was able to recognize the applications.

  • Installing CS5 Master Collection

    First of all I would like to thank Mr. Bill Hunt and others for helping me.
    I am going to receive my CS5 Master Collection by tomorrow. I am currently running the Trial Version.
    Is it better to uninstall all the Trial version, and my older Adobe products, and Start with a Fresh Installation of CS5 Master Collection.
    < OR > apply the  S/N Number from the Master Collection into the Trial version.
    Thanks.

    You should be able to simply activate with the serial number. Once you launch, you'll be told that we need to download the protected content and that you'll need to restart. After that, you should be good to go.
    If for any reason you have to reinstall after that, remember to deactivate first.

  • Need to Re-install CS5 Master Collection without CD

    Hi,
    I purchased a student edition of CS5 Master Collection in 2010. I backed up my applications, to update my Operating system, but since re-installing the new software, I get an error code: 6. I haven't been able to find the original Master Collection Download CD, to reinstall the software. I still have the Serial #, but is there somewhere else I can re-install the software?
    Thanks,
    Jackson

    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • Trying to install CS5 Master Collection onto a macbook pro with no disk drive.

    I would like to install my cs5 master collection onto my macbook pro, however it does not have a disk drive...instead, it's an air drive. Does anyone know if there is any way to download these applications without the disks? I attempted to contact customer service, but apparently adobe does not offer customer support for versions below CS6 (which is unbelievable to me). Thanks.

    Download the trial version from http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Follow the Very Important Instructions on that page first BEFORE you click the download links.
    Install the trial then enter your serial number to license it.

  • Can't install CS5 Master collection engl Win 7 64- bits

    I've downloaded the trial (no problems) and went installing.
    After only 3% the installation is shut down (exit code 7) with an impressive error log of 12 fatal errors, 144 errors and 135 warnings.
    Am running English (IE) Win7 64-bit (no additioanl language packs installed), quad core 3,23 GHZ, 8 GB RAM, 2* 1024 MB ATI HD5770 graficcards (crossfire enabled) the computer is actually just a few days old, all updates installed. The installation is run as administrator.
    I tried installing the Microsoft VC80 and 90 files (in payload) - no result, it did not matter if I just ran the trial installation or provided a license code (genuine).
    Any ideas?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 12 fatal error(s), 144 error(s), 135 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: 2 Unable to delete file copy at "C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll" Error 5 Access is denied.
    ERROR: 2 Error rolling back command ARKMoveFileCommand
    ERROR: 1 Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll" from backup at "C:\adobeTemp\backup\adobetmp00018116" Error 5 Access is denied.
    ERROR: 1 Error rolling back command ARKDeleteFileCommand
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe OnLocation CS5 Royalty Content Wrapper: Install failed
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Firefox Plugin CS5: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Adobe Photoshop CS5 Support: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Adobe Encore CS5 Third Party Royalty Content: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed
    ERROR:  - Adobe Toolhints CS5: Install failed
    ERROR:  - Adobe Fireworks CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe Flash Builder: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - Adobe Encore CS5 Royalty Codecs Installer Wrapper: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed
    ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
    ERROR:  - Creative Suite 5 Master Collection: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure
    ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Camera Profiles Installer: Install failed
    ERROR:  - Adobe Buzzword CS5: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
    ERROR:  - Adobe Flash Player 10 Plugin: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - IE Plugin CS5: Install failed
    ERROR:  - Adobe Soundbooth CS5 Codecs Wrapper: Install failed
    ERROR:  - Adobe SING CS5: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Icon Handler x64: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
    ERROR: 

    THE SOLUTION!!!
    Try install all .MSI files
    If you receive this error:
    Go to regedit, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Components, find de Key Error, that case, DA42BC89BF25F5BD0AF18C3B9B1A1EE8,
    Right click in key, and click in Permissions
    Click, Advanced:
    Click in ADD
    Click Advanced:
    Click Find Now, and select de first option, Administrator, and click OK:
    Select FullControl, ad clique OK.
    And, click APPLY
    If receive any questions, click YES.
    Do IT for ALL .msi, that you received ERROR.
    Done it, install ADOBE PHOTOSHOP CS5 normally.

  • Unable to install CS5 Master Collection, No Product Code In Box

    Hello,
    I purchased my copy of CS5 Master Suite several months ago from Academic Superstore.  I did not install it right away because of issues with my laptop(MacBook Pro mid/late 2009).  Yesterday I tried to install the software but was unable to.  On the outside of the box is a sticker saying that I have to fill out and send in the enclosed educational form to get my serial number.  First problem, there is no form inside the packaging.  I was able to speak with an Adobe representative today via their support chat and was told to give them the product number and they could give me my serial number.  Second problem, there is no product number in the package.  I have been looking through all of my paper work trying to find this product number incase I may have inadvertently placed it some place other then with the CS5 packaging, but I doubt it.  I feel completly lost here.  If anyone should have any idea as to what I should do I would appreciate your help.
    Stephan

    There is absolutely nothing anyone here can do. The only advice I have for you is to go through every single thing in the box.
    Remove the disks and all the packaging and go through it all.
    BTW, you can install it in demo mode and it will run for 30 days without a serial number.
    Bob

  • Can't install CS5 master collection, receive the following error: "Inconsistency in the installer database. Please restart your computer and install again."

    I have already restarted my computer 3 times! I have class next week any help would be appreciated!!! My serial number is accurate, all I did was buy a new computer: Mac OS X 10.9.4

    uninstall (if anything cs5 is installed), clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Need help installing cs5 master collection to new pc

    I built a new pc which has no optical drive, making my discs useless. I've tried downloading files 1 and 2 from this link Download CS5 products. When running the application it says, "The downloaded files must be extracted before you can use them.". I click next and get a problem occurred while extracting, try downloading again.
    Am I doing something wrong?

    Tried downloading again... same issue

  • CS5 Master Collection Fails to Initialize

    Hi,
         I am trying to install CS5 Master Collection trial on Mac OSX 10.6.3 but it fails as soon as I double click "Installer.app". I message box pops up saying "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." Here is my log file:
    Thu May  6 11:54:54 2010 [INFO] Setup - Build Version - 1.0.175.0
    Thu May  6 11:54:54 2010 [INFO] Setup - Logging Level verbosity Set  to 4
    Thu May  6 11:54:54 2010 [INFO] Setup - TimeLog: Bootstrapper Start
    Thu May  6 11:54:54 2010 [INFO] Setup - TimeLog: Start initial checks
    Thu May  6 11:54:54 2010 [INFO] Setup - Launch Path set to /Volumes/Adobe CS5 Master Collection/Adobe CS5 Master Collection
    Thu May  6 11:54:54 2010 [INFO] Setup - Found 3 packages in setup manifest
    Thu May  6 11:54:54 2010 [FATAL] Setup - Unable to create PIM object
    Thu May  6 11:54:54 2010 [INFO] Setup - TimeLog: End initial checks
    Thu May  6 11:54:56 2010 [INFO] Setup - Exiting Installer with Code: 0
    It seems that I get that same log file messages when I try to install Flash Builder 4 trial as well.
    Can someone please help me?
    Thanks.

    Thats something i cant do a windows solution for a mac problem
    im googling and i cant find wich program is in conflict with adobe cs5

  • Computer setup for CS5 Master Collection do I need more Memory?

    HI!  I am looking for some big time guidance.  My IT dept. installed CS5 Master Collection on my
    desktop. I have a hard time rendering and even in the Media Encoder, as it takes forever for it to finish.  I'm thinking I'm not even close to what I need in terms of memory, etc.  Below is what I have.  Any help would be great!
    HP 6005 Desktop
    Windows XP- Professional x64 Edition.  Version 2003 SP2  ( I know Premier won't run on this system, so we have CS4 Premier Pro on it, it's still slow.)
    AMD Phenom X4 B95
    2.99Ghz
    2.75 GB of Ram
    149GB capacity on C drive ( I keep all my files on an external 1TB drive).  Currently says I have 103GB used and 45.5 Free.
    ATI Radeon HD 4200
    Thanks!
    P

    XP64 is unsupported!
    You need a new operating system and a boatload more RAM. That's a low end machine and isn't up to the high end tasks.
    With Win 7 you might get away with web design work but forget it for video.
    Bob

  • During CS5 master collection update, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

    During CS5 master collection update on Windows 7, 64-bit laptop, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

    Since CS5 is from 4+ years before the Cloud, this is not the right forum... but I don't really know a correct forum for that very old product
    Have you tried to manually update the individual programs?
    All updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

  • PPro and AE not installing in CS5 Master Collection

    Following the many excellent suggestions made on this thread:
    http://forums.adobe.com/thread/628980?tstart=0
    I was able to finally installl the CS5 Master Collection on my notebook, but I am having a problem with my workstation.
    I can install everything except for Premiere Pro and After Effects.
    I have a Boxxtech workstation running win7 64bit 8 GB RAM and an nVidia Quadro FX 3600 graphics card.
    Following the suggestions made on the above mentioned thread:
    Uninstalled any CS      products
    Ran Windows Installer      Clean up Utility
    Ran WinCS5 Clean up script      (all three options)
    Ran msconfig and shut down      all but the basic MS startup processes
    Rebooted
    Ran WinCS5 Clean up script      (all three options) (again)
    Rebooted
    Logged on as the      Administrator
    Installed CS5
    I have tried this three times so far all with the same results: everything except After Effects and Premiere Pro installs.
    I get the following details on the errors:
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 29 error(s), 51 warning(s)
    WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
    WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
    WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
    WARNING: OS requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
    WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
    WARNING: OS requirements not met for {ABDC1F61-2C50-4BB1-ACDA-66D412D72582}
    WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
    WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}
    WARNING: OS requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}
    WARNING: OS requirements not met for {CBE4F6C3-788E-4CAC-BA25-26FE39A3BC8C}
    WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}
    WARNING: OS requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}
    WARNING: OS requirements not met for {D8465547-5D5B-4856-A93A-8AC0A05C5D4D}
    WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}
    WARNING: OS requirements not met for {DE60F0DE-469A-42DC-A678-978313210057}
    WARNING: OS requirements not met for {E8815668-95B0-443D-AC92-2BFD7DD8F16A}
    WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}
    WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
    WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}
    WARNING: OS requirements not met for {FBB02B04-C034-4382-A3F6-57416E2752C4}
    WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
    WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.1E6600P-1020rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091 e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-FFPlugin\OEM
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-IEPlugin\OEM
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-OfficePlugin\OEM
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-mul\OEM
    WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeFireworks11All\OEM
    WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeFireworks11en_USLanguagePack\OEM
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: 48 Failed to add Font 'C:\Windows\Fonts\KozGoPro-Bold.otf'. Error: 0
    ERROR: 48 Command ARKFontCommand failed.
    ERROR: 47 Failed to add Font 'C:\Windows\Fonts\KozGoPro-Bold.otf'. Error: 0
    ERROR: 47 Command ARKFontCommand failed.
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure
    ERROR:  - KoreanSpeechAnalysisModels: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed
    ERROR:  - ItalianSpeechAnalysisModels: Install failed
    ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed
    ERROR:  - SpanishSpeechAnalysisModels: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
    ERROR:  - GermanSpeechAnalysisModels: Install failed
    ERROR:  - Adobe After Effects CS5 Support: Install failed
    ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - InternationalEnglishSpeechAnalysisModels: Install failed
    ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed
    ERROR:  - Required Common Fonts Installation: Install failed
    ERROR:  - Adobe After Effects CS5 Presets: Install failed
    ERROR:  - Adobe After Effects CS5 Template Projects & Footage: Install failed
    ERROR:  - FrenchSpeechAnalysisModels: Install failed
    ERROR:  - AdobeMotionPicture CS5: Install failed
    ERROR:  - JapaneseSpeechAnalysisModels: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Functional Content: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Support: Install failed
    Any suggestions?
    I tried searching to see if this has been covered, without success, If you know of another thread that has covered this please point me in that direction.
    Thanks
    Craig

    Still can't get it installed.
    Based on suggestions I uninstalled CS5 complete, ran the cleaners, rebooted, etc etc, result nothing installed at all
    Tried this several time same result.
    Went on vacation
    Came back followed darkmatters suggestions and voila could install everything...except Premiere Pro and After Effects
    I needed to get some work done in the course of which I allowed the installed programs to get updates.
    Finished the work I absolutedly needed to do and went back to try and install AE and PPro. No joy.
    Help!!?? Please!
    Error log:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 6 error(s), 7 warning(s)
    WARNING: OS requirements not met for {FBB02B04-C034-4382-A3F6-57416E2752C4}
    WARNING: Payload:{7816FDDE-40D4-482D-AD7D-97858985DB3E} Adobe OnLocation CS5 Royalty Content has been updated and has been selected for repair. The patch {5AF84E15-9A23-4295-8508-F2901A923E83} Adobe OnLocation CS5 Royalty Content_5.0.1_AdobeOnLocation5RoyaltyAll will be uninstalled now.
    WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    ERROR: Found payload conflicts and errors:
    ERROR:  - Adobe Fireworks CS5 depends on Required Common Fonts Installation to be installed.
    ERROR:  - Adobe Photoshop CS5 Core depends on Required Common Fonts Installation to be installed.
    ERROR:  - Adobe Illustrator CS5 depends on Required Common Fonts Installation to be installed.
    ERROR:  - Adobe Encore CS5 depends on Required Common Fonts Installation to be installed.
    ERROR:  - Adobe InDesign CS5 Application Base Files depends on Required Common Fonts Installation to be installed.
    FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.

Maybe you are looking for