Help Verizon, 1GB additional upgrade promotion.

We just upgraded and activated a new iPhone last week and were supposed to receive an additional 1 GB data to our Share Everything Family Plan but have not received the additional 1 GB. How soon can I expect it to show on our account? Thanks for your help!

I was going to call but figured I'd be on the phone forever on hold, so I chose to see if it could be resolved here. A rep from Verizon has been in contact with me so I hope it will be resolved in a timely manner. The thing that bothers me is why the 1gig wasn't automatically added to my account. Apparently I'm not the only one having this issue. Thanks for your response!

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