HELP!!! Very Low Battery

Whenever I plug my iPod into a computer or charger it says very low battery. But I can keep it in overnight and it will either shut down or still say very low battery. Whats going on?

I took mine to the apple store in Chandler, AZ and they said it's a USB charging issue. The dude had a double cable that he hooked my ipod into. One side was USB the other was Firewire. He got it to work via firewire, but not usb. He said that firewire is soley for charging, not transfering data. It worked for a while. I dropped it off at home before I went to work, once I came back home it did the same thing. I have a friend who has an old firewire cable for his older ipod. I'm going to try that.
So, we have learned that the problem is caused by the battery draining all the way, right?
Apple must know about this since it's a pretty common problem. Why aren't they doing anything about it? If it's a common defect, then why no recall or anything?

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