Help viewer is very slow - 'Mac Help' questions never answer
Does the Help function not work in OS 10.4.4? I can only get answers in some 3rd party applictions but not Mac Help.
Anyone know why???
Hello Terry,
Try this...
Help
With thanks to Dr S
Cheers
Ian
Similar Messages
-
Very slow Mac, EtreCheck result
Hi. I have run an EtreCheck scan with the result below. Please tell me why my Mac is so slow and whether we need more RAM… We did have TimeMachine working but the external drive has suddenly stopped working (neither our Mac or Macbook can see it when plugged in) so we have to buy a new one hence the problem in that section. Thank you for you help
Problem description:
Very slow Mac
EtreCheck version: 2.2 (132)
Report generated 4/25/15 12:04 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Time since boot: 6 days 0:51:46
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (467.46 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple, Inc. iMac
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[not loaded] com.palm.novacomd [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
ContentManager: Version: Unknown - SDK 10.5 [Click for support]
RocketEngine: Version: Unknown - SDK 10.5 [Click for support]
UploadManager: Version: Unknown - SDK 10.5 [Click for support]
Safari Extensions: ℹ️
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
1% WebProcess
1% fontd(2)
0% SystemUIServer
0% Microsoft Word
Top Processes by Memory: ℹ️
901 MB WebProcess
811 MB Safari
156 MB iTunes
156 MB WindowServer
98 MB Microsoft Word
Virtual Memory Information: ℹ️
811 MB Free RAM
7.21 GB Used RAM
26 MB Swap UsedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Sir/Madam,
can I ask for help to know what's my secret questions and answer in my apple ID?
Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
Sent from my iPhone
On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
$25
Buy that builder
Philip sent you an iTunes Gift
You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
Apple respects your privacy.
Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
Copyright ©2014 Apple Inc. All rights reserved.
<Email Edited by Host>It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected] -
The application DOCS doesn't work. Doesn't have HELP. it is very bad. Help me. My ID is regobarros.thanks in advance
Also it was not and never has been jailbroken if that helps.
-
Macbook Pro is Running very Slow. Help Please
My Mac is running very slow does anyone have some tips please
EtreCheck version: 2.1.8 (121)
Report generated March 9, 2015 9:43:12 AM GMT+02:00
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 126
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 0:49:54
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (321.70 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) [Click for support]
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) [Click for support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) [Click for support]
[loaded] com.cleancutcode.displaypaddriver (9) [Click for support]
[loaded] com.cleancutcode.displaypadframebuffer (9) [Click for support]
[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) [Click for support]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) [Click for support]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) [Click for support]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Click for support]
[loaded] com.screenrecycler.driver.ScreenRecyclerDriver (1.4.13 - SDK 10.4) [Click for support]
[not loaded] jp.co.roland.RDUSB010FDev (1.0.0) [Click for support]
[loaded] tc.tctechnologies.driver.Saffire (4.0.0 13485 - SDK 10.0) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
Startup Items: ℹ️
IKStealthPedalMIDI: Path: /Library/StartupItems/IKStealthPedalMIDI
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.mice.360Daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.paceap.eden.licensed.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
[loaded] tc.tctechnologies.Saffire.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
NIHardwareAgent Application (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
Console 1 On-Screen Display Application (/Applications/Console 1 On-Screen Display.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
JavaPlugin2_NPAPI: Version: 14.9.0 - SDK 10.7
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Native Instruments USB Audio [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
1% WebProcess
1% fontd
0% BBLaunchAgent
0% WindowServer
0% Safari
Top Processes by Memory: ℹ️
314 MB WebProcess
219 MB Safari
60 MB mds
52 MB WindowServer
43 MB Dock
Virtual Memory Information: ℹ️
1.65 GB Free RAM
1.32 GB Active RAM
429 MB Inactive RAM
894 MB Wired RAM
436 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 9, 2015, 08:52:21 AM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Can anyone help with a very slow iMac?
I'm getting increasingly frustrated by this computer, it takes an age to start up and then the processor makes it's noise for quite some time before allowing me to do anything. Often the beachball is whirling around too. I'm pretty useless when it comes to computers. I ran the etrecheck software and have this info from it. Can anyone offer any suggestions please?
Problem description:
very slow start up and slow to respond. Processor seems to be working a lot
EtreCheck version: 2.0.11 (98)
Report generated 24 November 2014 19:11:43 GMT
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 16 days 11:58:6
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (29.23 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
HP Photosmart C5200 series
Apple Inc. Built-in iSight
Samsung M3 Portable Samsung M3 Portable 500.11 GB
S.M.A.R.T. Status: Verified
Timmy Teabags (disk1s1) <not mounted> : 500.11 GB
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.maudio.usb.keystudio49i.driver (1.8.1) Support
Startup Items: ℹ️
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-monthly.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[running] com.m-audio.keystudio49i.helper.plist Support
[invalid?] com.maintain.CocktailSystemEvents.plist Support
[invalid?] com.maintain.PurgeInactiveMemory.plist Support
[invalid?] com.maintain.Restart.plist Support
[invalid?] com.maintain.ShutDown.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.maintain.HideSpotlightMenuBarIcon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.rogueamoeba.hermes.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Spotify Application (/Applications/Spotify.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Musicnotes: Version: 1.17.3 Support
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
M-Audio KeyStudio49i Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 289.98 GB
Destinations:
Studio External [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 289.98 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
0% AppleSpell
0% fontd
0% notifyd
0% Google Drive
Top Processes by Memory: ℹ️
88 MB Mail
43 MB Spotify
30 MB mds
28 MB mds_stores
28 MB iTunes
Virtual Memory Information: ℹ️
271 MB Free RAM
456 MB Active RAM
500 MB Inactive RAM
400 MB Wired RAM
34.73 GB Page-ins
1.65 GB Page-outsYou only have 2GB of RAM, which is not enough to run OS X 10.10 smoothly (it's the bare minimum requirement to run it at all). Consider buying more at http://eshop.macsales.com (there are other vendors as well). Find the correct RAM for your model by searching for your iMac's model identifier - iMac8,1. Also look at their installation videos.
You have several failed Apple launch agents, you may need to re-install OS X to fix that. Boot the computer while holding down the Command ⌘ and R keys at the same time. This will boot to the Recovery partition. Choose the reinstall OS X option. -
Fcp 7 running very slow pls help me
my fcp 7 running very slow
some time normal , some time very slow
pls how to find problam pls help meYou're in the wrong forum. Post your question here:https://discussions.apple.com/community/professional_applications/final_cut_stud io
They will want to know what kind of clips you're working with – like whether it is h.264 – as well as how your system is configured.
Russ -
T42 - Vista upgrade - very slow laptop - help please
Hi
I have installed Vista Home Premium on my T42 (previously had XP Pro) and it is now very, very slow. Also it seems to have erased everything IBM - ie -Access IBM button not working.
Type 2373 - f1G, HD 40mb, Memory 500kb.
Do I need to increase hard disk? or memory? or both?
If I choose to reinstall XP Pro, how do I go about it? I do not have the original XP Pro disk and assume it must have been preloaded.
Sorry for the number of questions but I seem to have got myself into a situation over which my expertise is sadly lacking. Beginning to wish I left well alone.
Any help much appreciated.
Thanks
MaureenWelcome to the forum!
There are several issues at work here:
a) RAM. You need at least (which is the maximum for your machine, BTW) 2GB for Vista to run properly.
b) Larger/newer/faster hard disk would also help.
c) Please be advised that your GPU is NOT supported by Vista and that you'll have to look for modded drivers on the web, and even with them your scores won't be good.
In my opinion, XP is the way to go for your machine. You can call Lenovo and order a set of recovery disks for a nominal fee.
Should you choose to stay with Vista, go to "support and downloads" page on Lenovo's website, put in your model number and start updating and unpacking the drivers...
Hope this helps.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you. -
Formatted Search with DI leads to a very slow performance - HELP....
Hello There
I have defined some formatted search in OPCH - everything is working fine.
I have added some logic to this form via the DI.(handlling 1 item press_event), and I get a very very slow performance - the ADDON-EXE jumps TO 230MEGA of memory, and entering values to each row in the tables/item in the form takes about 15 seconds.
Any suggestions?
RGDS
HAGAIHi Hagai,
Normally an addon written using the DI would take up 60-80MBs.
Are you filtering out all events except for the item press event for the form? If you are not filtering events then this can have quite a drastic affect on performance.
What logic have you got behind the press event? If the addon exe is ballooning out to 230MB then it suggests that there is either a problem with a memory leak or that an error is occuring in the code. I would recommend putting try/catch clauses at suitable places in the code and maybe specifically setting objects to null and calling the .NET garbage collector to try and minimise the potential for memory leaks.
Are you sure that it is the combination of the formatted search and the addon that is causing the problem, i.e. if you take away the formatted search but leave the addon do you still get poor performance or does everything speed up?
Hope this helps,
Owen -
Cold Fusion MX 7 is very slow! Help!
We have been having a problem where the server occasionally
running very slow or simply hanging. We have to restart the
application server to get it up and running again. This happens few
times a day, and I am not sure how to fix it. I got some thread
dumps, but couldn't really make sense of it. Any help is greatly
appreciated! By the way, I am running a single CPU Windows 2003
Server, SQL DB, and MX 7.
Below are the thread dumps during the non-response time.
Thread Stack TraceTrace Time: 17:21:35.171 25-Jul-2006
Request ID: 5775
Script Name:
http://www.mysite.com/index.cfm
Started: 17:19:27.765 25-Jul-2006Exec Time: 127406msMemory
Used: (12%)64,914KBMemory Free: 439,981KBThread ID:
jrpp-103Priority: 5Hashcode: 10290709"jrpp-103" prio=5
tid=0x040948a8 nid=0x13cc runnable [e75f000..e75fdb8]
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(Unknown Source)
at java.net.SocketOutputStream.write(Unknown Source)
at
jrun.servlet.jrpp.JrppOutputStream$SpillStream.write(JrppOutputStream.java:182)
at
jrun.servlet.io.MetricsOutputStream.write(MetricsOutputStream.java:75)
at java.io.BufferedOutputStream.flushBuffer(Unknown Source)
at java.io.BufferedOutputStream.flush(Unknown Source)
- locked <0x150cad48> (a
jrun.servlet.jrpp.JrppBufferedOutputStream)
at
jrun.servlet.jrpp.JrppOutputStream.flush(JrppOutputStream.java:45)
at com.intergral.fusionreactor.filter.A.E.flush(Unknown
Source)
at sun.nio.cs.StreamEncoder$CharsetSE.implFlush(Unknown
Source)
at sun.nio.cs.StreamEncoder.flush(Unknown Source)
- locked <0x156285c8> (a java.io.OutputStreamWriter)
at java.io.OutputStreamWriter.flush(Unknown Source)
at java.io.PrintWriter.flush(Unknown Source)
- locked <0x156285c8> (a java.io.OutputStreamWriter)
at
coldfusion.runtime.NeoJspWriter.flush(NeoJspWriter.java:210)
at
coldfusion.runtime.NeoPageContext.flushOutput(NeoPageContext.java:1626)
at
coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:42)
at
coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
at
coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at
coldfusion.filter.RequestThrottleFilter.invoke(RequestThrottleFilter.java:115)
at coldfusion.CfmServlet.service(CfmServlet.java:107)
at
coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:78)
at jrun.servlet.FilterChain.doFilter(FilterChain.java:86)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.B(Unknown
Source)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.A(Unknown
Source)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.doFilter(Unknown
Source)
at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)
at jrun.servlet.FilterChain.service(FilterChain.java:101)
at
jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
at
jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at
jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:257)
at
jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:541)
at
jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:204)
at
jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:318)
at
jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:426)
at
jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:264)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)
================================
Thread Stack TraceTrace Time: 17:23:05.125 25-Jul-2006Request
ID: 5884Script Name:
http://www.mysite.com/moreinfo.cfm?Product_ID=10118Started:
17:22:25.31 25-Jul-2006Exec Time: 40094msMemory Used:
(7%)36,112KBMemory Free: 468,783KBThread ID: jrpp-141Priority:
5Hashcode: 27784963"jrpp-141" prio=5 tid=0x04d7aa38 nid=0x1e50
runnable [3c60f000..3c60fdb8]
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(Unknown Source)
at java.net.SocketOutputStream.write(Unknown Source)
at
jrun.servlet.jrpp.JrppOutputStream$SpillStream.write(JrppOutputStream.java:182)
at
jrun.servlet.io.MetricsOutputStream.write(MetricsOutputStream.java:75)
at java.io.BufferedOutputStream.write(Unknown Source)
- locked <0x153d4738> (a
jrun.servlet.jrpp.JrppBufferedOutputStream)
at
jrun.servlet.jrpp.JrppOutputStream.write(JrppOutputStream.java:70)
at com.intergral.fusionreactor.filter.A.E.write(Unknown
Source)
at sun.nio.cs.StreamEncoder$CharsetSE.writeBytes(Unknown
Source)
at sun.nio.cs.StreamEncoder$CharsetSE.implWrite(Unknown
Source)
at sun.nio.cs.StreamEncoder.write(Unknown Source)
- locked <0x1578d700> (a java.io.OutputStreamWriter)
at java.io.OutputStreamWriter.write(Unknown Source)
at java.io.PrintWriter.write(Unknown Source)
- locked <0x1578d700> (a java.io.OutputStreamWriter)
at java.io.CharArrayWriter.writeTo(Unknown Source)
- locked <0x15715ac8> (a
coldfusion.runtime.CharBuffer)
at
coldfusion.runtime.NeoJspWriter.flush(NeoJspWriter.java:208)
at
coldfusion.runtime.NeoPageContext.flushOutput(NeoPageContext.java:1626)
at
coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:42)
at
coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
at
coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at
coldfusion.filter.RequestThrottleFilter.invoke(RequestThrottleFilter.java:115)
at coldfusion.CfmServlet.service(CfmServlet.java:107)
at
coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:78)
at jrun.servlet.FilterChain.doFilter(FilterChain.java:86)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.B(Unknown
Source)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.A(Unknown
Source)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.doFilter(Unknown
Source)
at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)
at jrun.servlet.FilterChain.service(FilterChain.java:101)
at
jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
at
jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at
jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:257)
at
jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:541)
at
jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:204)
at
jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:318)
at
jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:426)
at
jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:264)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)
=======================================================
Thread Stack TraceTrace Time: 17:30:23.984 25-Jul-2006Request
ID: 6089Script Name:
http://www.mysite.com/category.cfm?Category=249Started:
17:27:59.46 25-Jul-2006Exec Time: 144938msMemory Used:
(12%)63,877KBMemory Free: 441,018KBThread ID: jrpp-139Priority:
5Hashcode: 1071843"jrpp-139" prio=5 tid=0x041609f8 nid=0x15c0
runnable [3c40f000..3c40fdb8]
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(Unknown Source)
at java.net.SocketOutputStream.write(Unknown Source)
at
jrun.servlet.jrpp.JrppOutputStream$SpillStream.write(JrppOutputStream.java:182)
at
jrun.servlet.io.MetricsOutputStream.write(MetricsOutputStream.java:75)
at java.io.BufferedOutputStream.write(Unknown Source)
- locked <0x152b5470> (a
jrun.servlet.jrpp.JrppBufferedOutputStream)
at
jrun.servlet.jrpp.JrppOutputStream.write(JrppOutputStream.java:70)
at com.intergral.fusionreactor.filter.A.E.write(Unknown
Source)
at sun.nio.cs.StreamEncoder$CharsetSE.writeBytes(Unknown
Source)
at sun.nio.cs.StreamEncoder$CharsetSE.implWrite(Unknown
Source)
at sun.nio.cs.StreamEncoder.write(Unknown Source)
- locked <0x1583c700> (a java.io.OutputStreamWriter)
at java.io.OutputStreamWriter.write(Unknown Source)
at java.io.PrintWriter.write(Unknown Source)
- locked <0x1583c700> (a java.io.OutputStreamWriter)
at java.io.CharArrayWriter.writeTo(Unknown Source)
- locked <0x156b8230> (a
coldfusion.runtime.CharBuffer)
at
coldfusion.runtime.NeoJspWriter.flush(NeoJspWriter.java:208)
at
coldfusion.runtime.NeoPageContext.flushOutput(NeoPageContext.java:1626)
at
coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:42)
at
coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
at
coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at
coldfusion.filter.RequestThrottleFilter.invoke(RequestThrottleFilter.java:115)
at coldfusion.CfmServlet.service(CfmServlet.java:107)
at
coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:78)
at jrun.servlet.FilterChain.doFilter(FilterChain.java:86)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.B(Unknown
Source)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.A(Unknown
Source)
at
com.intergral.fusionreactor.filter.FusionReactorFilter.doFilter(Unknown
Source)
at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)
at jrun.servlet.FilterChain.service(FilterChain.java:101)
at
jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
at
jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at
jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:257)
at
jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:541)
at
jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:204)
at
jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:318)
at
jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:426)
at
jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:264)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)
Any pointers/help are greatly appreciated!
Thanks!We've been having a similar issue, with occasional pages
hanging for hundreds of seconds at that same
JrppBufferedOutputStream, which SeeFusion identifies as "Writing
completed page back to the Web server".
This happens randomly throughout the day, more often when
there's more traffic, but also in the wee hours with relatively few
visitors; nothing else appears to be going on, often with the
long-running thread the only active thread.
Our setup is pretty similar to yours, CFMX7, MSSQL2000,
Win2k3 Server, but with dual Xeons instead of single-CPU. We've
applied the significant hotfixes, including the DST update to the
1.4.2_11 JVM. I'm not positive we've updated to the latest IIS
connector (as mentioned in
http://www.adobe.com/support/security/bulletins/apsb07-02.html),
but will be checking, just to be sure. If you also don't have the
newest connector installed, that would be an interesting
commonality.
We had problems in the past with CF locking up completely
during one of these hung threads, but after some tweaking to
stabilize memory usage below 80%, the lockups are rare.
So I have no answer, but will be sure to share any solution
we do find with you, and hope you'll do the same! :*) -
Help Needed! Very Slow MacBook
Hello, I am new to the Support Community.
I have a basic Macbook, I bought in beginning of 2010. It has slowed down dramatically in the last few months, I have tried cleaning out old files and it hasn't worked I have barely anything I can see that would be taking up so much of the hardrive! I was thinking I might wipe my macbook then reinstall it from the disks in my Macbook box. However if I do this can I use the time machine to restore my iTunes Library?
Any further info needed let me know.
Thanks in advance.I was thinking I might wipe my macbook then reinstall it from the disks in my Macbook box.
Yes, you can retore your iTunes Library using Time Machine but since you are running Lion you need to use Lion Recovery to reinstall the Mac OS X, not the install discs that came with your Mac.
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
Freeing Up Hard Disk Space - Mac Guides -
I am able to log into itunes but the homepage doesn't appear. What is causing this? The program is also running very slow.
Your music will only be where you put it.
It has always been very basic to always maintain a backup cop of your computer.
Certainly you did not have our computer serviced without making sure your backup copy was up to date.
In some countries you can redownload some content:
Downloading past purchases from the App Store, iBookstore, and ... -
Please help: Course loads very slow and takes almost 100% cpu and 1.08 GB memory
The total page number is 129. We used Captivate 5.5. We have several Webpage widgets and a few videos. I tried to take out the web widgets and the videos, however, the course still loads very slow.
I would really appreciate if someone can give somve suggestion.
Thank you very much.Captain Ibuprofen, we actually continued having the slowness problem in the past week. Then one of our developers found out the reason: as same as yours, caused by the page number widget. I wish we would have seen your response earlier. But yeah, so now we took out the page number widget and everything goes normal.
Also thanks for the tips on using the cpInfoCurrentSlide variable when adding the slide number. Thanks Andy. -
Search in Help Viewer always returns "No matching help topics were found".
Hi!
I'm running 10.3.9 on 14" iBook G4.
Recently re-installed OSX from CD after a hard disk replacement. Help viewer was fine on the original / old installation of the same version number of OSX.
The CD installs a version earlier than 10.3.9. Possibly 10.3.4? Cannot recall... is this important?
After HDD replacement, went through all the updates fairly rapidly, and arrived at version 10.3.9. Excellent! Except one thing (there may be more, but I've only discovered this so far!)... searches in Help Viewer return the same message irrespective of what I search for. I type the search string (e.g. "dvd" ) in the search bubble in the Viewer window. The message is as follows:
[bouyancy aid with question mark logo] No matching help topics were found
I have tried the usual things, without success, of:
- Removing the Famous Four cache and preference files/dirs.
- Repairing permissions. This repaired a few 'permissions'.
- Rebooting.
I think the icon of the bouyancy aid is a comic irony, but very well suited to my situation. Anyone out there with any suggestions on how to fix, please?
RSJExcellent pointers, thanks!
I haven't quite got it working, yet, but have got it to a point that is better than nothing.
Very peculiar -- discovered that, after trying many of the troubleshooting ideas without success, the solution was to hit the "back" icon on the viewer to get to the list of help topics satisfying my search criteria... cannot work out why. It would appear that, for some reason, the viewer is skipping the page with the help topics, and going directly to the "No topics found" page. Curious. I am wondering if one of the above activities (from your help pages) may have helped.
Anyway. Thanks very much for your help on this, and your *very* rapid responses.
Yours most impressed,
RSJ. -
Very slow mac after installing yosemite
I have already tried all the online tips (like turning off transparency etc) but nothing works. I have also run Etrecheck and will include the report:
Problem description:
Mac very slow after installing yosemite
EtreCheck version: 2.1.8 (121)
Report generated 25 Mar 2015 16:49:59 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:0:10
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (414.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 5
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.divx.agent.postinstall.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Mail Application (/Applications/Mail.app)
Google Chrome Application (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
WireTapAnywhere: Version: 2.0.0 [Click for support]
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 584.59 GB
Destinations:
HEIDI [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 584.59 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% CalendarAgent
1% Mail
0% Google Chrome
0% fontd
Top Processes by Memory: ℹ️
198 MB Google Chrome
114 MB Google Chrome Helper
94 MB Mail
86 MB Finder
82 MB mds_stores
Virtual Memory Information: ℹ️
61 MB Free RAM
1.44 GB Active RAM
1.40 GB Inactive RAM
906 MB Wired RAM
4.92 GB Page-ins
64 MB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 03:46:40 PM Self test - passed
Mar 25, 2015, 11:26:31 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112631_[redacted].hang
Mar 25, 2015, 11:26:30 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112630_[redacted].hang
Mar 25, 2015, 11:26:21 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112621_[redacted].hang
Mar 25, 2015, 10:54:50 AM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-03-25-105450_[redacted].c pu_resource.diag [Click for details]
Mar 23, 2015, 12:30:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS5.1_2015-03-23-123012_[redacted].crashI am having problems with slowness, too - ever since installing the latest Yosemite update I downloaded a few days ago. EVERYTHING - Safari, QuickTime, MS Word for Apple, the DVD Player, everything - runs slowly and I get the "rainbow pinwheel of frustration". It's taken me three minutes to type these few sentences. It's really starting to frustrate me. Here is my EtreCheck report:
Problem description:
Since I installed the latest Yosemite update (10.10.2), EVERYTHING runs slowly. I get the rainbow pinwheel whenever I click on anything on Safari, and have trouble typing via Safari; videos stop and start on QuickTime; MS Word for Apple runs slowly - EVERYTHING seems to be slowed down. It took four minutes to get the above sentences typed. Please help me escape the “rainbow pinwheel of failure”!
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 12:56:40 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 16
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 4 days 13:7:46
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (67.68 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898 disk3 : (4.13 GB)
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Seagate FreeAgent GoFlex 500.11 GB
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 499.76 GB (9.35 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.PTUMWDrv (9.6.8) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) [Click for support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWCSP (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWDIAG (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWMdmControl (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWMdmData (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWNMEA (9.6.8) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.seagate.SeagateStorageGauge.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.memeo.Memeod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
CBCStatusMenu Application (/Applications/Cricket Broadband Connect.app/Contents/Resources/CBCStatusMenu.app)
EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
MemeoAgent Application (/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10516.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
AddThis
Greenhouse
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 431.20 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 67
Oldest backup: 2014-04-22 12:40:59 +0000
Last backup: 2015-03-26 15:08:56 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 431.20 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% com.apple.WebKit.Networking
0% ConnectService
0% systemstatsd
0% fontd
Top Processes by Memory: ℹ️
142 MB Safari
90 MB com.apple.WebKit.WebContent
39 MB com.apple.WebKit.Networking
34 MB com.apple.WebKit.Plugin.64
34 MB WindowServer
Virtual Memory Information: ℹ️
43 MB Free RAM
946 MB Active RAM
911 MB Inactive RAM
967 MB Wired RAM
21.68 GB Page-ins
870 MB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 04:31:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-25-163102_[redacted].crash
Mar 25, 2015, 02:16:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-25-141640_[redacted].crash
Mar 25, 2015, 10:04:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Aperture_2015-03-25-100438_[re dacted].crash
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