Help Viewer Quits Unexpectedly
After a recent upgrade to Snow Leopard, when I tried to access the link to my online manual for Canon Pixma printer iP6600D, I keep getting the 'Help Viewer quit unexpectedly' and I cannot access the manual. Does anyone have a solution for this problem?
Honestly, there are System/Library/Caches folders with names that don't match what you've listed. They are:
com.apple.kext.caches and com.apple.bootstamps. Inside there are no files that match any in your list. That's it. Also--Help Viewer when opened from the Applications folder, repeatedly shows a message that indicates that the 'Help Viewer quit unexpectedly'. It is a vicious cycle.
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Quick Look Helper (32bit) quit unexpectedly
I have a MacBook Pro 13" Retina Display running OS X Mavericks 10.9.4, and I've been getting multiple error reports about Quick Look Helper (32bit) quitting unexpectedly. It seems completely random, there's nothing I can so it happens. Even though I click "Ok", the error report immediately appears once again. I have searched about it and I couldn't find anything to solve my problem. Here is the error report:
Process: quicklookd32 [664]
Path: /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd3 2.app/Contents/MacOS/quicklookd32
Identifier: com.apple.QuickLookDaemon32
Version: 5.0 (622.7)
Build Info: QuickLook-622007000000000~2
Code Type: X86 (Native)
Parent Process: launchd [166]
Responsible: quicklookd32 [664]
User ID: 501
Date/Time: 2014-08-22 13:40:40.585 -0300
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: A0B1D78C-EFEF-BF0E-3A7D-F7C5B6B4661D
Crashed Thread: 2 Dispatch queue: quicklookd.serialgenerator
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000007be6bed0
VM Regions Near 0x7be6bed0:
__LINKEDIT 000000000489f000-000000000506b000 [ 7984K] r--/rwx SM=COW /Applications/SolidWorks eDrawings.app/Contents/PlugIns/EModelXlator.bundle/Contents/MacOS/EModelXlator
--> MALLOC_TINY 000000007be00000-000000007c000000 [ 2048K] rw-/rwx SM=COW
MALLOC_SMALL 000000007c000000-000000007d800000 [ 24.0M] rw-/rwx SM=PRV
Application Specific Information:
last threaded generator: com.Solidworks.EModelQuickLook
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x94fb1f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x94fb116c mach_msg + 68
2 com.apple.CoreFoundation 0x93edbbf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x93edb1d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x93eda9ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x93eda84b CFRunLoopRunInMode + 123
6 com.apple.QuickLookDaemon32 0x0002dad5 0x2b000 + 10965
7 libdyld.dylib 0x917c9701 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x94fb7992 kevent64 + 10
1 libdispatch.dylib 0x9406b899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9406b532 _dispatch_mgr_thread + 52
Thread 2 Crashed:: Dispatch queue: quicklookd.serialgenerator
0 ??? 0x7be6bed0 0 + 2078719696
1 com.SolidWorks.EModelMDReader 0x0028f272 EMDAddInMgr::LoadAddIn(EString const&, EApplicationFileIO*) + 90
2 com.SolidWorks.EModelMDReader 0x0028f373 EMDAddInMgr::LoadAddIns(EApplicationFileIO*) + 233
3 com.SolidWorks.EModelMDReader 0x0028f9d1 EMDReader::EMDReader() + 111
4 com.Solidworks.EModelQuickLook 0x00167b78 GenerateThumbnailForURL + 38
5 com.apple.QuickLookFramework 0x97ee2853 _QLThumbnailRequestCallGenerator + 642
6 com.apple.QuickLookFramework 0x97ee2b2a _QLThumbnailRequestDispatch + 161
7 com.apple.QuickLookDaemon32 0x000323eb 0x2b000 + 29675
8 com.apple.QuickLookDaemon32 0x00035784 0x2b000 + 42884
9 com.apple.QuickLookDaemon32 0x0003227b 0x2b000 + 29307
10 com.apple.QuickLookDaemon32 0x0003387f 0x2b000 + 34943
11 com.apple.QuickLookDaemon32 0x00033291 0x2b000 + 33425
12 libdispatch.dylib 0x9406c76b _dispatch_call_block_and_release + 15
13 libdispatch.dylib 0x9406baf3 _dispatch_queue_drain + 410
14 libdispatch.dylib 0x9406cfcf _dispatch_queue_invoke + 126
15 libdispatch.dylib 0x9406b38a _dispatch_root_queue_drain + 72
16 libdispatch.dylib 0x9406c70e _dispatch_worker_thread2 + 39
17 libsystem_pthread.dylib 0x926aedab _pthread_wqthread + 336
18 libsystem_pthread.dylib 0x926b2cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x94fb7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x926aedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x926b2cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x94fb7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x926aedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x926b2cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x94fb1f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x94fb116c mach_msg + 68
2 com.apple.CoreFoundation 0x93edbbf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x93edb1d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x93eda9ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x93eda84b CFRunLoopRunInMode + 123
6 com.apple.QuickLookDaemon32 0x000304f0 0x2b000 + 21744
7 com.apple.Foundation 0x9b27df0e -[NSThread main] + 45
8 com.apple.Foundation 0x9b27de66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x926ad5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x926ad485 _pthread_start + 130
11 libsystem_pthread.dylib 0x926b2cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x94fb7046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x926aedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x926b2cce start_wqthread + 30
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x7be5efe0 ebx: 0x0028f221 ecx: 0x02ca109f edx: 0x047b14c8
edi: 0x7be5efe0 esi: 0x7db40670 ebp: 0xb00929e8 esp: 0xb00929bc
ss: 0x00000023 efl: 0x00010286 eip: 0x7be6bed0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x7be6bed0
Logical CPU: 0
Error Code: 0x00000015
Trap Number: 14
Binary Images:
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0x2c51000 - 0x47acfe3 +com.SolidWorks.EModelXlatorBn (1.0 - 1.0) <21B32D0B-D036-7955-B7FE-6FAEC5E6113E> /Applications/SolidWorks eDrawings.app/Contents/PlugIns/EModelXlator.bundle/Contents/MacOS/EModelXlator
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0x917a8000 - 0x917c5ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x917c6000 - 0x917c9ff7 libdyld.dylib (239.4) <B2BD2222-2A51-39B7-BCC5-B8A4F36F900A> /usr/lib/system/libdyld.dylib
0x9188a000 - 0x91894ff7 com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <C4CC55E5-6CC4-307E-9499-AF89A6463AF4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91896000 - 0x91971ff7 com.apple.LaunchServices (572.28 - 572.28) <2DEA5B87-80AC-3ACD-9F60-4BC61353B66E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x91972000 - 0x91979ffe com.apple.agl (3.2.3 - AGL-3.2.3) <808BEF15-F413-34AD-8932-E0655519E2E0> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x91991000 - 0x919adfff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x921c3000 - 0x921f9fff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x92205000 - 0x9224dfff com.apple.PerformanceAnalysis (1.47 - 47) <5C6FA727-EAC9-3924-8662-AF01090A9EF4> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x92259000 - 0x9261eff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9261f000 - 0x9261ffff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92624000 - 0x92655ffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
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0x926e0000 - 0x92760ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <382BE89A-9F37-3316-9AB8-DDEA691A80D1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x92a1b000 - 0x92a6aff9 com.apple.HIServices (1.23 - 468) <B0534B49-A137-363A-9FC2-44FAA6F0894F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x92a9c000 - 0x92dc3ffb com.apple.JavaScriptCore (9537 - 9537.77.1) <7D918042-6F70-36EA-8F17-C8C5CAC6DC47> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x92dcc000 - 0x92e35fff com.apple.SystemConfiguration (1.13.1 - 1.13.1) <3AD9C90B-40A9-312B-B479-3AB178A96EA1> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x930d4000 - 0x93129fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
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0x93e16000 - 0x93e17fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x93e58000 - 0x93e64ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E264995C-298E-3DA4-8AFD-11C941BA5E40> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x9b211000 - 0x9b53cffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x9b618000 - 0x9b6a9fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9b6aa000 - 0x9b6e7ffb libGLImage.dylib (9.6.1) <E2DADD8A-8A60-3F39-840B-4B7FE7001384> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9b6e8000 - 0x9b6fafff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x9b84a000 - 0x9b874fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x9c1f2000 - 0x9c245fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 446
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=202.2M resident=84.2M(42%) swapped_out_or_unallocated=118.0M(58%)
Writable regions: Total=51.9M written=2100K(4%) resident=3108K(6%) swapped_out=0K(0%) unallocated=48.9M(94%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 40.7M
MALLOC (admin) 48K
Stack 66.6M
VM_ALLOCATE 524K
__DATA 16.2M
__IMAGE 528K
__IMPORT 292K
__LINKEDIT 55.0M
__OBJC 1952K
__PAGEZERO 4K
__TEXT 147.2M
__UNICODE 544K
mapped file 118.6M
shared memory 4K
=========== =======
TOTAL 448.3M
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thank you very much for your help!Mr. Toad,
In fact, the issue with Java is NOT a load of hype. You are best advised to disable it if you do not have an urgent requirement to use it. There are legitimate exploits in the wild, and recent patches to Java have not resolved all of the security concerns. Best to wait...
As for your Quicklook issue, I suspect you have (or had) some 32-bit Quicklook Plugins in your plugins folder
(/Users/"your user name"/Library/QuickLook/)
If you go there and select a plugin and choose "Get Info" from the file menu, you will see in the "General" section near the top of the window "Kind" followed by "Quick Look Generator (32-bit)" if the plugin is actually 32-bit.
In my case, I had some animated GIF files in a folder and an old 32-bit animated GIF quicklook plugin. Once I deleted the plugin, the problem went away.
Realize this reply is long after your post and hopefully you resolved your issue. If not, this should help. -
I am running OS X Version 10.3.4 on my iMac Power PC 750 (Blue slot-loader). "Help Viewer" keeps quitting on me as I look for information. What might be up and how do I correct this problem?
Could be that a little routine maintenance could clear this up. Go to this site:
http://thexlab.com/faqs/faqs.html
and, in the second group of topics ("Preventions and Preparation"), read the second and third items. Good suggestions there.
Considering upgrading all the way to 10.3.9; it's free and adds a lot of improvements over 10.3.4.
Try going to Users/(username)/Library/Preferences and drag the file com.apple.helpviewer.plist to the desktop, then restart and try the Viewer again. If it works, trash the one you dragged to the desktop. -
Nearly every time I open the Help Viewer and either type in a search or click on a link in the browse function, it quits. It doesn't matter what app I am running and seeking help in.
I have trashed the helpviewer.plist preferences and it seems to help for awhile, but then it begins again.
Any suggestions?In most cases doing the following will restore the Help Viewer:
1. Trash the following three files, if extant:
/Home/Library/Preferences/com.apple.help.plist
/Home/Library/Preferences/com.apple.helpui.plist
/Home/Library/Preferences/com.apple.helpviewer.plist
2. Trash the /Home/Library/Caches/com.apple.helpui folder.
3. Empty the Trash and Restart.
Visit The XLab FAQs and read the FAQ on the Help Viewer for additional suggestions. -
Please help, Safari quit unexpectedly
Macbook Air (13 inch, Mid 2011)
OS X Yosemite (10.10.01)
Processor : intel core i5 1.7 GHz
Memory : 4 GB DDR3
Graphics : intel HD Graphics 3000 384MB
Process: Safari [1655]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0 (10600.1.25.1)
Build Info: WebBrowser-7600001025001000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1655]
User ID: 502
Date/Time: 2014-12-21 11:09:11.034 +0700
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 9D75C240-C982-344C-FFF8-1E5AFCA80046
Sleep/Wake UUID: 5A0DBBE5-D7F1-40EE-8BC6-3B846FCA10DC
Time Awake Since Boot: 3700 seconds
Time Since Wake: 1700 seconds
Crashed Thread: 12
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010e4a4000-000000010e4a5000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff93d4552e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93d4469f mach_msg + 55
2 com.apple.CoreGraphics 0x00007fff9a54f0ac _CGSReenableUpdateForConnection + 93
3 com.apple.CoreGraphics 0x00007fff9a54eda1 CGSUpdateManager::enable_update(unsigned long long) + 353
4 com.apple.AppKit 0x00007fff95c449c0 NSPerformWithScreenUpdatesDisabled + 76
5 com.apple.AppKit 0x00007fff95c69105 -[NSWindow(NSWindowSharedFirstResponder) _changeAllAttachmentsKeyState] + 73
6 com.apple.AppKit 0x00007fff95c64893 -[NSWindow _setFrameNeedsDisplay:] + 168
7 com.apple.AppKit 0x00007fff95c5b346 -[NSWindow _makeKeyRegardlessOfVisibility] + 98
8 com.apple.AppKit 0x00007fff95e45ff2 -[NSApplication _orderFrontModalWindow:relativeToWindow:] + 655
9 com.apple.AppKit 0x00007fff95e45a49 -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector :contextInfo:] + 815
10 com.apple.AppKit 0x00007fff95e4f257 -[NSApplication beginModalSessionForWindow:] + 37
11 com.apple.Safari.framework 0x00007fff943aac5b -[BrowserApplication beginModalSessionForWindow:] + 102
12 com.apple.AppKit 0x00007fff95e4f171 -[NSApplication runModalForWindow:] + 98
13 com.apple.AppKit 0x00007fff95e4ed53 -[NSAlert runModal] + 144
14 com.apple.AppKit 0x00007fff95b5165d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
15 com.apple.AppKit 0x00007fff95b5120e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
16 com.apple.AppKit 0x00007fff95b511ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
17 com.apple.AppKit 0x00007fff95b50e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
18 com.apple.AppKit 0x00007fff95b50c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
19 com.apple.AppKit 0x00007fff95b506b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
20 com.apple.Foundation 0x00007fff8c285458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
21 com.apple.Foundation 0x00007fff8c2852c9 _NSAppleEventManagerGenericHandler + 102
22 com.apple.AE 0x00007fff97a0199c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
23 com.apple.AE 0x00007fff97a01719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
24 com.apple.AE 0x00007fff97a01623 aeProcessAppleEvent + 295
25 com.apple.HIToolbox 0x00007fff8f3ae37e AEProcessAppleEvent + 56
26 com.apple.AppKit 0x00007fff95b4cd76 _DPSNextEvent + 2665
27 com.apple.AppKit 0x00007fff95b4be80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
28 com.apple.Safari.framework 0x00007fff943aab90 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
29 com.apple.AppKit 0x00007fff95b3fe23 -[NSApplication run] + 594
30 com.apple.AppKit 0x00007fff95b2b2d4 NSApplicationMain + 1832
31 libdyld.dylib 0x00007fff8e1365c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff93d4b22e kevent64 + 10
1 libdispatch.dylib 0x00007fff91891a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff93d4a946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff915974a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff93d4a946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff915974a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93d4a946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff915974a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff93d4a946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff915974a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff93d4b5d6 pread + 10
1 libsqlite3.dylib 0x00007fff9676e855 readDbPage + 117
2 libsqlite3.dylib 0x00007fff9676cf92 sqlite3PagerAcquire + 1314
3 libsqlite3.dylib 0x00007fff9685f2dc checkList + 156
4 libsqlite3.dylib 0x00007fff9685fb51 checkTreePage + 1057
5 libsqlite3.dylib 0x00007fff9685fc84 checkTreePage + 1364
6 libsqlite3.dylib 0x00007fff9685fe52 checkTreePage + 1826
7 libsqlite3.dylib 0x00007fff967a84ac sqlite3VdbeExec + 67324
8 libsqlite3.dylib 0x00007fff967963df sqlite3_step + 735
9 com.apple.WebCore 0x00007fff98d0c179 WebCore::SQLiteStatement::step() + 73
10 com.apple.WebCore 0x00007fff9935ccdc WebCore::IconDatabase::checkIntegrity() + 108
11 com.apple.WebCore 0x00007fff98d0b8c4 WebCore::IconDatabase::performOpenInitialization() + 116
12 com.apple.WebCore 0x00007fff98d0af65 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
13 com.apple.JavaScriptCore 0x00007fff98740a9f ***::wtfThreadEntryPoint(void*) + 15
14 libsystem_pthread.dylib 0x00007fff915992fc _pthread_body + 131
15 libsystem_pthread.dylib 0x00007fff91599279 _pthread_start + 176
16 libsystem_pthread.dylib 0x00007fff915974b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff93d4a946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff915974a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff93d4a946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff915974a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff93d4a946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff915974a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff93d4552e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93d4469f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff96c0fd63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff96c0fc96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff915992fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff91599279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff915974b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff93d4552e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93d4469f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ca77b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ca76fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ca76838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff9534bd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8c2cbb7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff915992fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff91599279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff915974b1 thread_start + 13
Thread 12 Crashed:
0 libsystem_pthread.dylib 0x00007fff91597695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff98086b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff9807f620 fprintf + 186
3 ??? 0x00000001141d35dc 0 + 4632425948
Thread 12 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7d6451d8 rcx: 0x00007fff7d6451f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7d6451f0 rsi: 0x00007fff91597b14 rbp: 0x00000001141cfe30 rsp: 0x00000001141cfdb0
r8: 0x0000000112de5000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7d6446b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff91597695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10e4a4000 - 0x10e4a4fff com.apple.Safari (8.0 - 10600.1.25.1) <0BA1FEA6-91DF-36CF-B0AD-6098E1841641> /Applications/Safari.app/Contents/MacOS/Safari
0x112dd8000 - 0x112dd8ff5 +cl_kernels (???) <D7CE2B08-AB51-4006-969B-B29AEA24F88A> cl_kernels
0x112ddc000 - 0x112ddcfef +cl_kernels (???) <E351711E-046B-4D65-B0E1-9888E68456E3> cl_kernels
0x1138f7000 - 0x1139ddfef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6f48d000 - 0x7fff6f4c3837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8b6b7000 - 0x7fff8bba3fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8bc9b000 - 0x7fff8bd31ffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8be59000 - 0x7fff8bf4dff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8bf65000 - 0x7fff8bf6fff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8bf70000 - 0x7fff8bf85ff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8bf86000 - 0x7fff8bf8cff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8bf8d000 - 0x7fff8bfe8fff libTIFF.dylib (1231) <ACC9ED11-EED8-3A23-B452-3F40FF7EF435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8c003000 - 0x7fff8c0f6ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8c0f7000 - 0x7fff8c262ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8c263000 - 0x7fff8c591ff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8c592000 - 0x7fff8c80cfff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8c80d000 - 0x7fff8c818fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8c819000 - 0x7fff8c891ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8c892000 - 0x7fff8c901fff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8c949000 - 0x7fff8c9c6fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8c9c7000 - 0x7fff8c9c8ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c9c9000 - 0x7fff8ca04fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8ca05000 - 0x7fff8cd9bfff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8cd9c000 - 0x7fff8ce0dff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8ce0e000 - 0x7fff8ceacfff com.apple.Metadata (10.7.0 - 916.1) <CD389631-0F23-3A29-B43A-E3FFB5BC9438> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8cead000 - 0x7fff8cf14ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8cf15000 - 0x7fff8cf1aff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff8cf1b000 - 0x7fff8cf24fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8cf25000 - 0x7fff8cf25fff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8cf26000 - 0x7fff8d259ff7 libmecabra.dylib (666.1) <CAFBC813-4894-3352-9B22-FFF116773A06> /usr/lib/libmecabra.dylib
0x7fff8d25a000 - 0x7fff8d3e8fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8d3e9000 - 0x7fff8d3e9fff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x7fff97622000 - 0x7fff9788affb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff9788b000 - 0x7fff97897ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff978c3000 - 0x7fff979f3fff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff979f4000 - 0x7fff97a53ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff97a54000 - 0x7fff97a77fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff97a78000 - 0x7fff97b0cfff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff97b0d000 - 0x7fff97b0fff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff97b10000 - 0x7fff97b18fff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff97b19000 - 0x7fff97dcdff7 com.apple.WebKit (10600 - 10600.1.25) <84496A10-D8E5-3E8C-93B1-98D5AE790922> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff97dce000 - 0x7fff97de0ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff97f91000 - 0x7fff97fd3fff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
0x7fff97fe3000 - 0x7fff97ff1ff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97ff2000 - 0x7fff98020ff7 com.apple.CommerceKit (1.2.0 - 376.0.5) <651BD237-2055-3D9D-8B12-8A4474D26AC1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff98021000 - 0x7fff9803cff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff98042000 - 0x7fff980cefff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff980cf000 - 0x7fff9830fff7 com.apple.AddressBook.framework (9.0 - 1499) <8D5C9530-4D90-32C7-BB5E-3A686FE36BE9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff983ce000 - 0x7fff983d2fff com.apple.LoginUICore (3.0 - 3.0) <D76AB05B-B627-33EE-BA8A-515D85275DCD> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff983de000 - 0x7fff9840bfff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff9840c000 - 0x7fff9840efff libRadiance.dylib (1231) <746E9989-E89C-3027-A418-5F99CE131C93> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiThere is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Hi there
I just upgrade to 10.8.5 (from snow leopard on an '08 iMac 2.4 GHz Intel Core 2 Duo with 4 GB memory) and I have a problem with Mail
While during migration there was no problem and it looks like all my massages was transferred (more than 17.000 mails) when I open Mail there is no "Message Viewer" window and if I try to open it from menu "Window" I have the message "Mail quit unexpectedly" (I have report it to Apple).
So I can not see my mails!!
Otherwise everything looks "OK" with Mail. I can see all my accounts in Preferences, I can see other windows like Activity, I can even see the red indicator with he new mails on the Mail icon on the Dock… But I can not quit Mail, only Force quit…
Thank you in advance for your help.
I am really sorry but If there will be no solution I am afraid I will go back to snow leopard…Hello
and thank you for your help
I hope the following information are the ones you ask and useful!
Step 1
24/9/13 11:18:37,404 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:18:37,408 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x0000000107640763 Mail + 1656675
9 Mail 0x0000000107640d13 Mail + 1658131
10 Mail 0x00000001076129e3 Mail + 1468899
11 Mail 0x000000010761321f Mail + 1471007
12 AppKit 0x00007fff89083199 -[NSPreferences _selectModuleOwner:] + 706
13 AppKit 0x00007fff8908289d -[NSPreferences _setupPreferencesPanelForOwner:] + 448
14 AppKit 0x00007fff89082944 -[NSPreferences showPreferencesPanelForOwner:] + 33
15 Mail 0x0000000107630177 Mail + 1589623
16 AppKit 0x00007fff88d0b959 -[NSApplication sendAction:to:from:] + 342
17 AppKit 0x00007fff88e4136c -[NSMenuItem _corePerformAction] + 406
18 AppKit 0x00007fff88e4105a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
19 AppKit 0x00007fff88b2e20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
20 AppKit 0x00007fff88b2e097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
21 AppKit 0x00007fff88e3a165 NSSLMMenuEventHandler + 342
22 HIToolbox 0x00007fff8ed9ed1a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1206
23 HIToolbox 0x00007fff8ed9e1e9 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 410
24 HIToolbox 0x00007fff8edb3fc9 SendEventToEventTarget + 40
25 HIToolbox 0x00007fff8edeaca9 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 443
26 HIToolbox 0x00007fff8ed8fa21 SendMenuCommandWithContextAndModifiers + 59
27 HIToolbox 0x00007fff8ed8f9d3 SendMenuItemSelectedEvent + 254
28 HIToolbox 0x00007fff8ed8f85f _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
29 HIToolbox 0x00007fff8ed6b8bb _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 605
30 HIToolbox 0x00007fff8ed6aec8 _HandleMenuSelection2 + 565
31 AppKit 0x00007fff88cf98c6 _NSHandleCarbonMenuEvent + 245
32 AppKit 0x00007fff88c1ba9f _DPSNextEvent + 2073
33 AppKit 0x00007fff88c1adf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
34 AppKit 0x00007fff88c121a3 -[NSApplication run] + 517
35 AppKit 0x00007fff88bb6bd6 NSApplicationMain + 869
36 libdyld.dylib 0x00007fff8883b7e1 start + 0
37 ??? 0x0000000000000002 0x0 + 2
24/9/13 11:18:56,856 μ.μ. Mail[3161]: An exception occurred during invocation of -[MailboxesController _writeSmartMailboxesToDisk]
24/9/13 11:18:56,856 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:18:56,858 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x0000000107649df0 Mail + 1695216
9 Mail 0x0000000107537d95 Mail + 572821
10 CoreFoundation 0x00007fff8e11009c __invoking___ + 140
11 CoreFoundation 0x00007fff8e10ff37 -[NSInvocation invoke] + 263
12 CoreMessage 0x00007fff8cfe07d7 -[MonitoredInvocation invoke] + 225
13 CoreMessage 0x00007fff8cff8e22 -[ThrowingInvocationOperation main] + 33
14 CoreMessage 0x00007fff8cfa4f82 -[_MFInvocationOperation main] + 431
15 Foundation 0x00007fff83bbb926 -[__NSOperationInternal start] + 684
16 Foundation 0x00007fff83bc30f1 __block_global_6 + 129
17 libdispatch.dylib 0x00007fff8b2e9f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8b2e71fa _dispatch_worker_thread2 + 304
20 libsystem_c.dylib 0x00007fff89fb7cdb _pthread_wqthread + 404
21 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
24/9/13 11:19:26,862 μ.μ. Mail[3161]: An exception occurred during invocation of -[MailboxesController _writeSmartMailboxesToDisk]
24/9/13 11:19:26,863 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:19:26,864 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x0000000107649df0 Mail + 1695216
9 Mail 0x0000000107537d95 Mail + 572821
10 CoreFoundation 0x00007fff8e11009c __invoking___ + 140
11 CoreFoundation 0x00007fff8e10ff37 -[NSInvocation invoke] + 263
12 CoreMessage 0x00007fff8cfe07d7 -[MonitoredInvocation invoke] + 225
13 CoreMessage 0x00007fff8cff8e22 -[ThrowingInvocationOperation main] + 33
14 CoreMessage 0x00007fff8cfa4f82 -[_MFInvocationOperation main] + 431
15 Foundation 0x00007fff83bbb926 -[__NSOperationInternal start] + 684
16 Foundation 0x00007fff83bc30f1 __block_global_6 + 129
17 libdispatch.dylib 0x00007fff8b2e9f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8b2e71fa _dispatch_worker_thread2 + 304
20 libsystem_c.dylib 0x00007fff89fb7cdb _pthread_wqthread + 404
21 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
24/9/13 11:19:56,957 μ.μ. Mail[3161]: An exception occurred during invocation of -[MailboxesController _writeSmartMailboxesToDisk]
24/9/13 11:19:56,957 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:19:56,959 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x0000000107649df0 Mail + 1695216
9 Mail 0x0000000107537d95 Mail + 572821
10 CoreFoundation 0x00007fff8e11009c __invoking___ + 140
11 CoreFoundation 0x00007fff8e10ff37 -[NSInvocation invoke] + 263
12 CoreMessage 0x00007fff8cfe07d7 -[MonitoredInvocation invoke] + 225
13 CoreMessage 0x00007fff8cff8e22 -[ThrowingInvocationOperation main] + 33
14 CoreMessage 0x00007fff8cfa4f82 -[_MFInvocationOperation main] + 431
15 Foundation 0x00007fff83bbb926 -[__NSOperationInternal start] + 684
16 Foundation 0x00007fff83bc30f1 __block_global_6 + 129
17 libdispatch.dylib 0x00007fff8b2e9f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8b2e71fa _dispatch_worker_thread2 + 304
20 libsystem_c.dylib 0x00007fff89fb7cdb _pthread_wqthread + 404
21 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
24/9/13 11:20:26,962 μ.μ. Mail[3161]: An exception occurred during invocation of -[MailboxesController _writeSmartMailboxesToDisk]
24/9/13 11:20:26,962 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:20:26,963 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x0000000107649df0 Mail + 1695216
9 Mail 0x0000000107537d95 Mail + 572821
10 CoreFoundation 0x00007fff8e11009c __invoking___ + 140
11 CoreFoundation 0x00007fff8e10ff37 -[NSInvocation invoke] + 263
12 CoreMessage 0x00007fff8cfe07d7 -[MonitoredInvocation invoke] + 225
13 CoreMessage 0x00007fff8cff8e22 -[ThrowingInvocationOperation main] + 33
14 CoreMessage 0x00007fff8cfa4f82 -[_MFInvocationOperation main] + 431
15 Foundation 0x00007fff83bbb926 -[__NSOperationInternal start] + 684
16 Foundation 0x00007fff83bc30f1 __block_global_6 + 129
17 libdispatch.dylib 0x00007fff8b2e9f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8b2e71fa _dispatch_worker_thread2 + 304
20 libsystem_c.dylib 0x00007fff89fb7cdb _pthread_wqthread + 404
21 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
24/9/13 11:20:57,310 μ.μ. Mail[3161]: An exception occurred during invocation of -[MailboxesController _writeSmartMailboxesToDisk]
24/9/13 11:20:57,311 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:20:57,312 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x0000000107649df0 Mail + 1695216
9 Mail 0x0000000107537d95 Mail + 572821
10 CoreFoundation 0x00007fff8e11009c __invoking___ + 140
11 CoreFoundation 0x00007fff8e10ff37 -[NSInvocation invoke] + 263
12 CoreMessage 0x00007fff8cfe07d7 -[MonitoredInvocation invoke] + 225
13 CoreMessage 0x00007fff8cff8e22 -[ThrowingInvocationOperation main] + 33
14 CoreMessage 0x00007fff8cfa4f82 -[_MFInvocationOperation main] + 431
15 Foundation 0x00007fff83bbb926 -[__NSOperationInternal start] + 684
16 Foundation 0x00007fff83bc30f1 __block_global_6 + 129
17 libdispatch.dylib 0x00007fff8b2e9f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8b2e71fa _dispatch_worker_thread2 + 304
20 libsystem_c.dylib 0x00007fff89fb7cdb _pthread_wqthread + 404
21 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
24/9/13 11:21:06,290 μ.μ. WindowServer[2287]: CGXDisableUpdate: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
24/9/13 11:21:06,308 μ.μ. WindowServer[2287]: reenable_update_for_connection: UI updates were finally reenabled by application "Mail" after 1.03 seconds (server forcibly re-enabled them after 1.01 seconds)
24/9/13 11:21:27,315 μ.μ. Mail[3161]: An exception occurred during invocation of -[MailboxesController _writeSmartMailboxesToDisk]
24/9/13 11:21:27,316 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:21:27,317 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x0000000107649df0 Mail + 1695216
9 Mail 0x0000000107537d95 Mail + 572821
10 CoreFoundation 0x00007fff8e11009c __invoking___ + 140
11 CoreFoundation 0x00007fff8e10ff37 -[NSInvocation invoke] + 263
12 CoreMessage 0x00007fff8cfe07d7 -[MonitoredInvocation invoke] + 225
13 CoreMessage 0x00007fff8cff8e22 -[ThrowingInvocationOperation main] + 33
14 CoreMessage 0x00007fff8cfa4f82 -[_MFInvocationOperation main] + 431
15 Foundation 0x00007fff83bbb926 -[__NSOperationInternal start] + 684
16 Foundation 0x00007fff83bc30f1 __block_global_6 + 129
17 libdispatch.dylib 0x00007fff8b2e9f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8b2e71fa _dispatch_worker_thread2 + 304
20 libsystem_c.dylib 0x00007fff89fb7cdb _pthread_wqthread + 404
21 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
24/9/13 11:28:03,262 μ.μ. Mail[3161]: An uncaught exception was raised
24/9/13 11:28:03,262 μ.μ. Mail[3161]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:28:03,266 μ.μ. Mail[3161]: (
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x00000001074b6c7f Mail + 44159
9 Mail 0x00000001074b6133 Mail + 41267
10 Mail 0x000000010764fd73 Mail + 1719667
11 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8b2e6041 dispatch_once_f + 50
13 Mail 0x00000001074b5fe8 Mail + 40936
14 Mail 0x00000001074b5ea6 Mail + 40614
15 CoreFoundation 0x00007fff8e1148e9 -[NSSet makeObjectsPerformSelector:] + 201
16 AppKit 0x00007fff88bdc136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
17 AppKit 0x00007fff88bbb11d loadNib + 317
18 AppKit 0x00007fff88bba649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
19 AppKit 0x00007fff88df7653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
20 CoreMessage 0x00007fff8cfe83d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
21 Mail 0x00000001074b5002 Mail + 36866
22 Mail 0x00000001074b4ecc Mail + 36556
23 Mail 0x000000010762d8ac Mail + 1579180
24 AppKit 0x00007fff88d0b959 -[NSApplication sendAction:to:from:] + 342
25 AppKit 0x00007fff88e4136c -[NSMenuItem _corePerformAction] + 406
26 AppKit 0x00007fff88e4105a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
27 AppKit 0x00007fff88b2e20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
28 AppKit 0x00007fff88b2e097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
29 AppKit 0x00007fff88e3a165 NSSLMMenuEventHandler + 342
30 HIToolbox 0x00007fff8ed9ed1a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1206
31 HIToolbox 0x00007fff8ed9e1e9 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 410
32 HIToolbox 0x00007fff8edb3fc9 SendEventToEventTarget + 40
33 HIToolbox 0x00007fff8edeaca9 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 443
34 HIToolbox 0x00007fff8ed8fa21 SendMenuCommandWithContextAndModifiers + 59
35 HIToolbox 0x00007fff8ed8f9d3 SendMenuItemSelectedEvent + 254
36 HIToolbox 0x00007fff8ed8f85f _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
37 HIToolbox 0x00007fff8ed6b8bb _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 605
38 HIToolbox 0x00007fff8ed6aec8 _HandleMenuSelection2 + 565
39 AppKit 0x00007fff88cf98c6 _NSHandleCarbonMenuEvent + 245
40 AppKit 0x00007fff88c1ba9f _DPSNextEvent + 2073
41 AppKit 0x00007fff88c1adf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
42 AppKit 0x00007fff88c121a3 -[NSApplication run] + 517
43 AppKit 0x00007fff88bb6bd6 NSApplicationMain + 869
44 libdyld.dylib 0x00007fff8883b7e1 start + 0
45 ??? 0x0000000000000002 0x0 + 2
24/9/13 11:28:03,268 μ.μ. Mail[3161]: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray'
*** First throw call stack:
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x00000001074b422b Mail + 33323
6 Mail 0x00000001074b3cbf Mail + 31935
7 Mail 0x00000001074b3990 Mail + 31120
8 Mail 0x00000001074b6c7f Mail + 44159
9 Mail 0x00000001074b6133 Mail + 41267
10 Mail 0x000000010764fd73 Mail + 1719667
11 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8b2e6041 dispatch_once_f + 50
13 Mail 0x00000001074b5fe8 Mail + 40936
14 Mail 0x00000001074b5ea6 Mail + 40614
15 CoreFoundation 0x00007fff8e1148e9 -[NSSet makeObjectsPerformSelector:] + 201
16 AppKit 0x00007fff88bdc136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
17 AppKit 0x00007fff88bbb11d loadNib + 317
18 AppKit 0x00007fff88bba649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
19 AppKit 0x00007fff88df7653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
20 CoreMessage 0x00007fff8cfe83d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
21 Mail 0x00000001074b5002 Mail + 36866
22 Mail 0x00000001074b4ecc Mail + 36556
23 Mail 0x000000010762d8ac Mail + 1579180
24 AppKit 0x00007fff88d0b959 -[NSApplication sendAction:to:from:] + 342
25 AppKit 0x00007fff88e4136c -[NSMenuItem _corePerformAction] + 406
26 AppKit 0x00007fff88e4105a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
27 AppKit 0x00007fff88b2e20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
28 AppKit 0x00007fff88b2e097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
29 AppKit 0x00007fff88e3a165 NSSLMMenuEventHandler + 342
30 HIToolbox 0x00007fff8ed9ed1a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1206
31 HIToolbox 0x00007fff8ed9e1e9 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 410
32 HIToolbox 0x00007fff8edb3fc9 SendEventToEventTarget + 40
33 HIToolbox 0x00007fff8edeaca9 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 443
34 HIToolbox 0x00007fff8ed8fa21 SendMenuCommandWithContextAndModifiers + 59
35 HIToolbox 0x00007fff8ed8f9d3 SendMenuItemSelectedEvent + 254
36 HIToolbox 0x00007fff8ed8f85f _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
37 HIToolbox 0x00007fff8ed6b8bb _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 605
38 HIToolbox 0x00007fff8ed6aec8 _HandleMenuSelection2 + 565
39 AppKit 0x00007fff88cf98c6 _NSHandleCarbonMenuEvent + 245
40 AppKit 0x00007fff88c1ba9f _DPSNextEvent + 2073
41 AppKit 0x00007fff88c1adf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
42 AppKit 0x00007fff88c121a3 -[NSApplication run] + 517
43 AppKit 0x00007fff88bb6bd6 NSApplicationMain + 869
44 libdyld.dylib 0x00007fff8883b7e1 start + 0
45 ??? 0x0000000000000002 0x0 + 2
24/9/13 11:28:04,903 μ.μ. com.apple.launchd.peruser.506[2322]: ([0x0-0x307307].com.apple.mail[3161]) Job appears to have crashed: Abort trap: 6
24/9/13 11:28:08,393 μ.μ. ReportCrash[3465]: Saved crash report for Mail[3161] version 6.6 (1510) to /Users/------/Library/Logs/DiagnosticReports/Mail_2013-09-24-232808_----------- ---.crash
24/9/13 11:44:24,585 μ.μ. Mail[3744]: Using V2 Layout
24/9/13 11:44:27,235 μ.μ. Mail[3744]: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray
24/9/13 11:44:33,389 μ.μ. Mail[3744]: An uncaught exception was raised
Step 2
Process: Mail [3744]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.6 (1510)
Build Info: Mail-1510000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [2322]
User ID: 506
Date/Time: 2013-09-24 23:48:10.137 +0300
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray'
Performing @selector(newViewerWindow:) from sender NSMenuItem 0x7fb33ac74df0
abort() called
terminate called throwing an exception
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8e11cb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8df813f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e0fb454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff847b148c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff847b0cac -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x000000010dae822b Mail + 33323
6 Mail 0x000000010dae7cbf Mail + 31935
7 Mail 0x000000010dae7990 Mail + 31120
8 Mail 0x000000010daeac7f Mail + 44159
9 Mail 0x000000010daea133 Mail + 41267
10 Mail 0x000000010dc83d73 Mail + 1719667
11 libdispatch.dylib 0x00007fff8b2e60b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8b2e6041 dispatch_once_f + 50
13 Mail 0x000000010dae9fe8 Mail + 40936
14 Mail 0x000000010dae9ea6 Mail + 40614
15 CoreFoundation 0x00007fff8e1148e9 -[NSSet makeObjectsPerformSelector:] + 201
16 AppKit 0x00007fff88bdc136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
17 AppKit 0x00007fff88bbb11d loadNib + 317
18 AppKit 0x00007fff88bba649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
19 AppKit 0x00007fff88df7653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
20 CoreMessage 0x00007fff8cfe83d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
21 Mail 0x000000010dae9002 Mail + 36866
22 Mail 0x000000010dae8ecc Mail + 36556
23 AppKit 0x00007fff88d0b959 -[NSApplication sendAction:to:from:] + 342
24 AppKit 0x00007fff88e4136c -[NSMenuItem _corePerformAction] + 406
25 AppKit 0x00007fff88e4105a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
26 AppKit 0x00007fff88b2e20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
27 AppKit 0x00007fff88b2e097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
28 AppKit 0x00007fff88e3a165 NSSLMMenuEventHandler + 342
29 HIToolbox 0x00007fff8ed9ed1a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1206
30 HIToolbox 0x00007fff8ed9e1e9 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 410
31 HIToolbox 0x00007fff8edb3fc9 SendEventToEventTarget + 40
32 HIToolbox 0x00007fff8edeaca9 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 443
33 HIToolbox 0x00007fff8ed8fa21 SendMenuCommandWithContextAndModifiers + 59
34 HIToolbox 0x00007fff8ed8f9d3 SendMenuItemSelectedEvent + 254
35 HIToolbox 0x00007fff8ed8f85f _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
36 HIToolbox 0x00007fff8ed6b8bb _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 605
37 HIToolbox 0x00007fff8ed6aec8 _HandleMenuSelection2 + 565
38 AppKit 0x00007fff88cf98c6 _NSHandleCarbonMenuEvent + 245
39 AppKit 0x00007fff88c1ba9f _DPSNextEvent + 2073
40 AppKit 0x00007fff88c1adf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
41 AppKit 0x00007fff88c121a3 -[NSApplication run] + 517
42 AppKit 0x00007fff88bb6bd6 NSApplicationMain + 869
43 libdyld.dylib 0x00007fff8883b7e1 start + 0
44 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8be9d212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff89fb6b24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff89ffaf61 abort + 143
3 libc++abi.dylib 0x00007fff884b69eb abort_message + 257
4 libc++abi.dylib 0x00007fff884b439a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8df81873 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff8dcc68fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff8df815de objc_terminate + 9
8 libdispatch.dylib 0x00007fff8b2e60ca _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8b2e6041 dispatch_once_f + 50
10 com.apple.mail 0x000000010dae9fe8 0x10dae0000 + 40936
11 com.apple.mail 0x000000010dae9ea6 0x10dae0000 + 40614
12 com.apple.CoreFoundation 0x00007fff8e1148e9 -[NSSet makeObjectsPerformSelector:] + 201
13 com.apple.AppKit 0x00007fff88bdc136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
14 com.apple.AppKit 0x00007fff88bbb11d loadNib + 317
15 com.apple.AppKit 0x00007fff88bba649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
16 com.apple.AppKit 0x00007fff88df7653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
17 com.apple.CoreMessage 0x00007fff8cfe83d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
18 com.apple.mail 0x000000010dae9002 0x10dae0000 + 36866
19 com.apple.mail 0x000000010dae8ecc 0x10dae0000 + 36556
20 com.apple.AppKit 0x00007fff88d0b959 -[NSApplication sendAction:to:from:] + 342
21 com.apple.AppKit 0x00007fff88e4136c -[NSMenuItem _corePerformAction] + 406
22 com.apple.AppKit 0x00007fff88e4105a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
23 com.apple.AppKit 0x00007fff88b2e20f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
24 com.apple.AppKit 0x00007fff88b2e097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
25 com.apple.AppKit 0x00007fff88e3a165 NSSLMMenuEventHandler + 342
26 com.apple.HIToolbox 0x00007fff8ed9ed1a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1206
27 com.apple.HIToolbox 0x00007fff8ed9e1e9 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 410
28 com.apple.HIToolbox 0x00007fff8edb3fc9 SendEventToEventTarget + 40
29 com.apple.HIToolbox 0x00007fff8edeaca9 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 443
30 com.apple.HIToolbox 0x00007fff8ed8fa21 SendMenuCommandWithContextAndModifiers + 59
31 com.apple.HIToolbox 0x00007fff8ed8f9d3 SendMenuItemSelectedEvent + 254
32 com.apple.HIToolbox 0x00007fff8ed8f85f FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
33 com.apple.HIToolbox 0x00007fff8ed6b8bb MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 605
34 com.apple.HIToolbox 0x00007fff8ed6aec8 _HandleMenuSelection2 + 565
35 com.apple.AppKit 0x00007fff88cf98c6 _NSHandleCarbonMenuEvent + 245
36 com.apple.AppKit 0x00007fff88c1ba9f _DPSNextEvent + 2073
37 com.apple.AppKit 0x00007fff88c1adf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
38 com.apple.AppKit 0x00007fff88c121a3 -[NSApplication run] + 517
39 com.apple.AppKit 0x00007fff88bb6bd6 NSApplicationMain + 869
40 libdyld.dylib 0x00007fff8883b7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8be9dd16 kevent + 10
1 libdispatch.dylib 0x00007fff8b2e8dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b2e89ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8be9b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8be9ac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8e0b9233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8e0be916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8e0be0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff83b64546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff83bc2562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff89fb5772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff89fa21a1 thread_start + 13
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8be9d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff89fb9fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8d92eb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8db51bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8db6725f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff89fb5772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff89fa21a1 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8be9d0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff89fb9fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8dab49d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8dab48b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8db6725f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff89fb5772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff89fa21a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8be9b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8be9ac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8e0b9233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8e0be916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8e0be0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff83bc77ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff83b601aa -[NSRunLoop(NSRunLoop) run] + 74
7 com.apple.CoreMessage 0x00007fff8cf7dd57 +[_NSSocket _runIOThread] + 77
8 com.apple.Foundation 0x00007fff83bc2562 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff89fb5772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff89fa21a1 thread_start + 13
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8be9d322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8e0fdf46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff89fb5772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff89fa21a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8be9d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89fb7f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff89fb7ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8be9d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89fb7f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff89fb7ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8be9d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89fb7f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff89fb7ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff89fa2191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5211e218 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5211e240 rsp: 0x00007fff5211e218
r8: 0x00007fff74393278 r9: 0x000000000000000d r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5211e3a0 r13: 0x00007fb33bbe43d0 r14: 0x00007fff74394180 r15: 0x00007fff5211e280
rip: 0x00007fff8be9d212 rfl: 0x0000000000000206 cr2: 0x00007fff7438cff0
Logical CPU: 0
Binary Images:
0x10dae0000 - 0x10de7ffff com.apple.mail (6.6 - 1510) <49BBA752-FE19-381B-BD78-1394141471D5> /Applications/Mail.app/Contents/MacOS/Mail
0x10f5c8000 - 0x10f5cafff libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so
0x10f5cf000 - 0x10f5d2fff libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so
0x10f5d8000 - 0x10f5dafff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
0x10f5de000 - 0x10f5f2fff dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so
0x10fef2000 - 0x10fefbff7 digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so
0x10ff04000 - 0x10ff0dff7 libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so
0x10ff13000 - 0x10ff18fff libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so
0x10ff1d000 - 0x10ff1ffff login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so
0x10ff23000 - 0x10ff28fff libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so
0x10ff2d000 - 0x10ff34fff libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so
0x110089000 - 0x11008bfff libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so
0x11008f000 - 0x110093fff libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so
0x1103dc000 - 0x1103dffff mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so
0x1103e4000 - 0x110411fff com.apple.DirectoryService.PasswordServerFramework (10.8 - 27.1) <81194DEC-984F-3099-B537-F70394F8492C> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x110429000 - 0x11042bfff p -
"Adobe Illustrator cs5 quit unexpectedly" error message.
After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
Help pls.
Thank you.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Safari Quits Unexpectedly On Start up OS X 10.10.2 can anyone help? I cant find any malware or any virus I updated to 10.10.2 also to try to fix the problem.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Safari Quits Unexpectedly On Start up OS X 10.10.2 can anyone help?
Safari Quits Unexpectedly On Start up OS X 10.10.2 can anyone help? I cant find any malware or any virus I updated to 10.10.2 also to try to fix the problem. Mac Book Pro, OS X Yosemite (10.10.2) Also Adware Medic does not work for this issue.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Hi all...
I have a PowerBook G4 running Panther 10.3.9, which is almost 4 yrs old. Everything was working just fine, few weeks back when I noticed that the Mac Help (Help botton on the Finder screen) quits unexpectedly.
Please help me in fixing this problem.
Thank you.
- krapp
PowerBook G 4 Mac OS X (10.3.9)Hi Krapp,
first of all: WELCOME TO THE DISCUSSIONS!
Try this: FIXED: Help Viewer crashes or shows blank window
If this answered your question please consider granting some stars: Why reward points? -
WC3 quits unexpectedly. Cannot run game. Help?
thought I'd try my luck here to see if anyone can provide help.
I'm trying to run the game WC3 in OSX. The game works fine in Windows via bootcamp but I would like to see how this game runs in OSX. The installation goes through without a hitch but as soon as I try and run the game, it quits with the error message, "WC3 quit unexpectedly, but your other applications were not effected" something to that effect. I cannot even get into the main menu. All I see is a black screen for 1-2 secs before it quits back to osx.
I tried patching it manually but that didn't work. And before anyone suggest it, yes I did try to repair permissions. Can anyone provide some insights?MOVE PATCHES TO "WarCraftIII Folder" BEFORE APPLYING
I had to move the downloaded patches to the "WarCraftIII Folder" in Applications, in order to get these patch to run. Try that if you haven't been able to patch. Note you need both 1.20c and 1.20d patches to be current (see below).
The Frozen Throne PATCHES (1.20c and 1.20d)
According to following Blizzard website http://www.blizzard.com/support/?id=mwr0642p you only need to install Frozen Throne patches if you have Frozen Throne expansion installed (You do not need to download and install the Reign of Chaos patches separately).
i) Go to http://www.blizzard.com/support/?id=mwr0744p
ii) Click link for 1.20c (part way down 1st page)
iii) Click link for 1.20d (scroll way down to find this)
TIP Ignore the link at top of page that says "Version 1.20d Patch" (it just reloads the same page you're viewing, it is not a download link.)
Or download FrozenThrone patches from FTP site (scroll down to bottom):
http://ftp.blizzard.com/pub/war3x/patches/Mac/
War3TFT120cEnglish.bin
War3TFT120dEnglish.bin
Reign of Chaos PATCHES (1.20c and 1.20d)
i) Go to http://www.blizzard.com/support/?id=mwr0738p
ii) Click link for 1.20c (part way down 1st page)
iii) Click link for 1.20d (scroll way down to find this)
TIP Ignore the link at top of page that says "Version 1.20d Patch" (it just reloads the same page you're viewing, it is not a download link).
THIS INSTALL WORKED (iMac G5, OS X 10.4.6):
I have WarCraftIII Battle Chest (Reign of Chaos + Frozen Throne) 2 CD's.
1) Boot from OS X 10.4 CD and run Disk Utility (repair disk, then repair prefs) - to 'clean things up' BEFORE new software install. Reboot from internal HD.
2) Install apps from Reign of Chaos CD (v1.14), then Frozen Zone CD (v1.14).
3) Immediately apply the patches in order i) 1.20c then ii) 1.20d. (MOVE patches from Desktop to "WarcraftIII Folder" before running - only way I got patches to run.)
4) Boot from OS X 10.4 CD and run Disk Utility (repair disk, then repair prefs) - to 'clean things up' AFTER new software install. Reboot from internal HD.
Both apps run fine (although I do get some flashes of desktop when video intro first starts up), games play with no problems
*MULTIPLE MAC OS USER ACCOUNTS ON SINGLE MAC* - Fix for problems with WarCraftIII Prefs and Defining Single Player Profiles
After installation from Admin Acct, I was not able to set up a Single Player Profile in WarCraftIII after launching app from other 'non-Admin' Mac OS User Accounts (WarCraftIII Error message said "There is not enough space left on disk to save this profile. Please free up more disk space and then try again." I have 234GB available, so knew that this wasn't the problem. After several hours of work (and NOT finding anyone who has posted this message before on Apple or Blizzard websites), I realized it was a permissions problem. The managed Mac OS User Accounts only had "ReadOnly" permissions. Since I had read elsewhere about WarCraftIII preferences being changed globally by other Mac OS Users on the same computer, I used the suggested fix and copied the entire "WarCraftIII Folder" into the Documents folder of each Mac OS User Account. Then, while logged in as that User, I reset the permissions for the entire "WarCraftIII Folder" so that User had Read/Write permissions (applied to entire folder, with checkbox at bottom of GetInfo window). Now each Mac OS User Account has their own copy of WarCraft III, and can set App preferences as they wish (without changing others prefs), and they can set up a Single Player Profile (so that Custom Games can be hosted with friends they know).
LINKS:
WarCraftIII Mac Troubleshooting:
http://forums.worldofwarcraft.com/thread.aspx?fn=wow-mac-tech-support&t=23342&tm p=1#post23342
Good Luck!
iMac G5 Mac OS X (10.4.6) 1.5 Gb RAM -
ON boot i get the message finder quit unexpectedly, when I hit Ok it thinks for a second and the pops up again , Help!
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I have a laptop with iOS 10.9.3 and today I upgraded my iPhoto to version 9.5.1. When I tried to look through my pictures, I would click on an event and then click one of the picture thumbnails to see it larger, it would slow down and then show that picture, but it wouldn't let me scan left or right, and it wouldn't let me back up into the screen of thumbnails. After updating iPhoto, I can't even run the program. It opens a gray window and shows the thinking wheel, then the program quits unexpectedly. I also tried restarting the computer and that didn't work.
Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete the contents the following folder:
User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox. -
I have a MacBook Pro with OS X Yosemit. MY safari will not open, it only comes up with a safari quit unexpectedly report. A new helper app appeared requesting my system password to download the helper. Stupidly I input the password, when I log off I can see the download icon for a split second still running asking to abort or continue. How do I sort this?
cheersGenieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
4. Safari > Preferences > General > Homepage:
Set your Homepage. -
The Problem/s
1. I am unable to sync my iPhone 4S with my Mac Book Pro, either by cable, wifi or bluetooth
2. iTunes will initiall open and briefly identifies the iPhone in the Device section in iTunes.
3. When iTunes starts to read the iPhone (displaying the spinning wheel), it immediately then quits and
4. Opens a 'dialogue box' which displays the message "iTunes Quit Unexpectedly"
5 The dialoge box offers the following button options to:-
'Show Details'
The 'Show Details' button will open and display a list of the 'Problem Details and System Configeration'. To the average user the information is useless, as one doesn't know what to look for to solve the problem. This is a long and detailed report (too long to include in this message), which includes information such as:-
Crashed Thread: 20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000006f0
'OK'
The 'Ok' button simply quits and closes the dialogue box
'Reopen'
The 'Reopen' button will again reopen iTunes, briefly showing that it is trying to read the iPhone in the Devices section, but then returns again to display the same dialogue box.
Other Information
1. iTunes will still start normally once the USB cable is removed from the Mac book Pro, but crashes again once the USB cable is reattached to the computer
Any advice or help offered would be greatly appreciated.
Sincerely
Rob
Message was edited by: RobmanricoHi there anaqeed,
I would recommend taking a look at the troubleshooting steps found in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.
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