HELP: Vision M freezes at "ZEN" display, "hard disk error" at formatting.

Greetings!?After watching a recently uploaded video, my ZVM suddenly froze. I?tried resetting the button but that didnt do anything.
Afterwards, I?tried to?clean up,? erase/ renew the firmware, and finally- format. While doing all of the above,? I noticed that it took ages to do so and it appears that the ZVM didnt change at all.. I still see the V.6.0_0.0.23 on the Recovery mode even after the cleanup, and after the "supposed" format. I don't think it responded to anything I did at all.. What is wrong??All the while, my computer is able to "dock" the ZVM, albeit intermittently... However, when I try to renew/ upgrade the firmware.. IT FAILS
!!! When I reset, it remains stuck at the "ZEN" screen...
When I try to format,? the "HARDISK FAILURE" flashes?for about second towards the end...
Now Im stuck... What do I do next??My beloved ZVM is only ?3 WEEKS OLD, and it hurts me to think that its already busted!!?I always took care of my ZVM, never dropped it at all..
It still looks?fresh and brand new!
?Worse of all, I got it'sin Hong kong during Christmas. I can't go back there again, despite the fact that I still have the reciept
!!! I am now in Manila Philippines and I don't know if the?Creative supplier here will?ever honor my HongKong warranty.... Help!!?Rainmanph

I had the same problem with my daughter's Zen. I bought it a month before Christmas and played with it until then. She had it one week and I went through the same thing you did. When I contacted support and they heard the word hard disk failure, I was told to send it back for a replacement where I bought it or I could send it to them for repair. I was able to get a replacement and after what I went through and reading the problems that some people have had, I will be getting the extended warranty from Creative Labs.

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How to resove the "smart hard disk error" problem occured message displayed while starting up?

Dear HP Technician
My HP laptop showing me a "Smart Hard disk Error" while starting up the computer when I press power button on.
The message displayed on black screen is as below:
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+61 0432247152

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Kindly check the instructions over here in order to run the test for your hard drive
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I am an HP employee!!

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Hi to all, and sorry for my not god english. I've buy a Zen touch 20 Gb last year, and it's worked god. But last month, i want to hear a mp3 and i power my zen, but he going to start, reply whit and error. I try to update the formware, but the error not be removed. When i'm try to format, the response id "Hard disk error". What can i do? If i want to change the Hard disk, it's possible?
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http://h10032.www1.hp.com/ctg/Manual/c04402649
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#Edit: bad english >.<
This question was solved.
View Solution.

Here is the Service Manual:
Manual
See Page 39. It can take any 2.5 inch wide 9mm thick laptop SATA hard drive. They are industry standard, interchangeable.
Here is one I would recommend:
http://www.newegg.com/Product/Product.aspx?Item=9SIA2W00YW3532
This is a nice compromise with size, speed and expense. You could install an SSD for maximum speed. Post back if you need help with software or anything else.
If this is "the Answer" please click "Accept as Solution" to help others find it.

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Priya
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Thanks for the link, it helps clarify that there's a difference between "3F1" and "301" - hard disk error and SMART error. In other words, it's reporting a generic "Error", not even that the drive may be/is failing.
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Yes take out hard drive and connect it to another PC. Get help from your service manual for procedure for taking it out:
http://h10032.www1.hp.com/ctg/Manual/c02659236
Adapter, something like this: http://www.amazon.com/Anker®-Converter-Adapter-Cable-included/dp/B005B3VO24
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Regards
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Hi,
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If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
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DP-K
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When my computer starts up it says hard disk error g6-1b87cl

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Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
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I suddenly started getting hard disk error from a fictitious recovery software how do i get rid

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HELP: Vision M freezes at "ZEN" display, "hard disk error" at formatting.

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