HELP!! Volume slider dimmed in track info--using Shure 8900W mic + iMic

After much back and forth at the Apple Retail store, I was talked into buying a Shure 8900W microphone plus a Griffin iMic for recording vocals in GB3. I'm on a MacBook Pro running Tiger (10.4.7).
I've done all the right stuff--in both system preferences and GB preferences the iMic is recognized and selected. I know GB recognizes and hears the mic because I see the feedback in the track, but the sound isn't coming out.
I've noticed that the volume slider in track info is dimmed, and I can't seem to do anything to change that. Is that the problem? Can I do anything short of buying a whole new mic?
Thanks in advance for your help.

Is the monitor (in the Track Info) switched on or off? Have you checked what driver is being used for audio output (in the GB prefs)? If you can confirm that sound is being picked up/recorded by the mic (either by seeing the green/orange/red level monitor respond to input, or by seeing recorded regions with audio waveforms displayed), then it should be some relatively simple setting somewhere that's keeping you from hearing stuff.
Sound is definitely being picked up/recorded by the mic. I do see the monitor responding to input, and the waveforms are registering sound when I use the mic. I just can't find the relatively simple setting that is keeping me from hearing stuff.
Interestingly, after I posted this help message, I connected my mic and iMic to my PowerBook and was able to easily record and playback in GB. Does this issue have something to do with the Intel transition?
Thanks for all your feedback.

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