Help w/ Zen V Media Explo

HELP?
With my Zen Micro (purchased 2 years ago), I could identify parts of source directory path as Album/Artist/Genre using the Zen Micro Media Explorer.
I purchased 2 Zen V: one for my wife and one for my daughter.
The Zen V Media Explorer is very basic/simple. It appears to lack this feature.
Once I select the folders from the various Artists/albums from my PC,
it just transfers them. It does not give me a page to set up as does the Zen Micro Media Explorer.
Is this by design (lacking features)?
How do i identify the Artist/Album in the folder path for each song being transferred over on the Zen V?
P.S. Is Zen V the same as Zen Vision?
Is this the correct forum?
i.e. is the Zen V an mp3 player or a media player?
Thanks!

I just got a Zen V plus 2 gig for Christmas. YIPPE!
I installed the disc on the admin. account for this computer so it should work on the all of the account.
I can not use the admin. account, so I use a different one.
Every time I plug in my Zen V Plus, it[the Zen V media Explorer]always says it is not connected and when I try to close the problem, I always get the 'end now' button and it malfunctions.[and yes, i followed the instructions and all]
When I got to Computer-->Portable Devices, there is my Zen V plus, and from there I can manually drag and drop my photos and music into there, and it shows up in my Zen V Plus. And when i unplug it, my music is on
BUT HERE IS THE PROBLEM:
I chose the zen v PLUS over just the zen v because it had video, and i need the Zen V Media Explorer to convert my videos, so I can put them on my Zen V Plus. I can not drag and drop them, because they are not converted to fit the Zen V even though they are AVI videos.
I need to know how to get the Explorer to recognize my Zen V Plus just as my computer already does.
I also need it to work, and not make the end down function to show. It really ruins the whole point of getting the Zen V plus. :'(
I don't know if this helps you: I have Windows Vista.
Ps. i had a zen v before on a windows XP and explorer worked fine. I do not have both of this items anymore.

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