Help!! We downloaded iTunes 10 and our old music library has disappeared?

Is there any way to recover all the music in the old library that we had purchased before we installed the upgrade?

I suspect the music content is still there, and the itunes database just got messed up.
Nobody knows why exactly that happens on an upgrade. It's never happened to me, but you have lots of company. Enough so that Apple wrote this article:
http://support.apple.com/kb/TS1967?viewlocale=en_US
Except - I would COPY that previous ITL file, not DRAG it like it says in step 7.
I make weekly backups of the ITL database file. More often if I've done lots of additions/edits, and ALWAYS before an itunes update.

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The error message I get on my PC is "The ITunes library file cannot be saved" An unknown error occurred (-50)and my music library has disappeared. I recently tried to copy a CD to my library - it appeared to copy ok but then did not appear in my music li

The error message I get on my PC is "The ITunes library file cannot be saved" An unknown error occurred (-50)and my music library has disappeared. I recently tried to copy a CD to my library - it appeared to copy ok but then did not appear in my music library. The library does not show up even when my iPad is connected to my PC. My entire library is now held on my iPad and I wish to have it in iTunes so I can sync my iPhone to it as well. Help?

Don't know what changed today but it downloaded and installed on the shuffle. So far so good.

HT1349 I have just changed to a new computer running on Windows 8. I have downloaded itunes and authorised my new computer but my music library has disappeared!

I have changed to a new computer running Windows 8. I have downloaded itunes and authorised my new computer but my extensive music library has disappeard. How do I retrieve it. I have an ipod classisc with my music collection on it

I don't use Windows®, but something in iTunes Support may help you.
Message was edited by: EZ Jim
Mac OSX 10.8.4

HELP. I just downloaded iTunes 11 and all my music was deleted.. There was all my old music there that I had deleted but none of my new music

So today I update my iTunes on the laptop to iTunes 11. But, now all of my music is GONE. It's still saved in the laptop but now I have no idea how to import it all? Plus, all of my old music that I had previously deleted, reappeared.. So I deleted all of it and now I have nothing..

I had the same problem, cloud purchased music was gone from my computer after upgrading. But I read some more support stuff and they suggested removing the songs from your computer but don't delete the file and then you can download again from the cloud. Otherwise I wasn't getting the option to download - no need to rebuy music. Apple needs to know this was a problem though! Hope this is helpful to you. It is a pain but saving alot of frustration as to how to get it back. Good luck.

Help! Downloaded iTunes 7 and it timed out while downloading an album

I was downloading an album from the iTunes store and iTunes timed out (which it keeps doing ever since I downloaded 7.0). Now I only have half an album and it won't start the download process up again. Please help!
Also, everytime I click on the link for 'movies' iTunes zones out and closes...very frustrating...
Thanks!

Hey yeah I have the same problem! They told me to uninstall all apple products off my PC and reinstall and now I'm running into the same issue while trying to download itunes and everything all over again. I am currently on hold with applecare to try and get a resolution, I will update as soon as I can!

ITunes match and my household music library

I'm looking for ideas / tips here, as to what other people do.
My family shares the music library on 1 MB Pro. So there are a lot of songs in the music library that 1 person might like, but the rest do not. But I notice that all the music library's songs are now on my iPhone via the cloud. So when I shuffle, I'm getting all the songs from the music library to play, including those of my 7-tr old girl, ha.
Prior to signing up for iTunes match I only had on my iphone the 600 or so songs that I really enjoyed, and would shuffle thru those. I'm assuming the obvious suggestion will be to create a playlist of those same songs and then just shuffle that list. Any other ideas or suggestions are also appreciated.
Thanks

Out of interest, how many songs are we talking about that you want excluded?
I have another possible solution if there aren't too many.

I want to sync the playlists on my iPad to my iTunes? My computer crashed and I had to download itunes again and now the music and playlists on my iPad won't sync?

When I try to sync my iTunes with my Ipad now the alert comes up that I am already synced with another computer and I have to restore and sync my iPad if I want to continue. I have already lost alot of music that I had purchased and I don't want to lose anymore.

Was your iPod associated with a different mac or pc previously is all. And was it backed up or sync'd on this mac with iTunes previously.
http://www.apple.com/support/itunes

Installed latest version and now my entire library has disappeared. How do I get it back?

As above. Newest version kept crashing and now I can get it to work but it has installed an empty program Library. I have no idea where my content has gone.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses

Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!

Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID.

Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.

Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.

Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866

Just bought a new computer and downloaded itunes again and when I log in all my old music is not there. I created a new playlist but it won't sinq to iphone without erasing all my other songs.

I just bought a new computer and set it up. Downloaded itunes again and logged in; however, all of my old content is not there. I just created a new playlist and want to sinq it to my phone but get a message saying it will delete all of my old songs. Please help

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2

TS1410 I just downloaded iTunes 9 and i do not want to upgrade any further, so when i plug in my iPhone iPhoto recognizes it as a iPhone/camera but iTunes does not recognize it. any help would be appreciated

I just downloaded iTunes 9 and i do not want to upgrade any further, so when i plug in my iPhone iPhoto recognizes it as a iPhone/camera but iTunes does not recognize it. any help would be appreciated.
Thanks

Thank you so much. Guess i just have to upgrade now.

I have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!

i have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!
What else can I do ?

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

I just downloaded Itunes 10 and I now have an exclaimation icon beside three quarters of the songs in my library. Itunes says my songs cannot be found. Help!!!!!

I just downloaded Itunes 10 and an exclaimation point icon next to three quarters of my song library tell me that the songs cannot be located. I don't know how to bring them back...help!!!

You will always find somebody else having a problem they think is the same, but is it really? Then too, do you want people saying, "Yes, I have the same problem what do I do?" but no answers. Furthermore if this was a major issue there would be tens of thousands of posts here about this rather than one or two per month.
Did you do a backup of your computer before installing new software as is always a good idea?
Purchases you may be able to download a second time.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I am trying to download itunes 5 and it says "an error occured while instalation assembly" Can someone help

I am trying to Download itunes 10 , and everytime it keeps saying "an error has occured during the installation of assembly'Microsoft.VC80.CRT.type="win32"version"8.0.50727.4053"publickeyToken=" 1fc8b3b9a1e18e3b".processorArchitecture="amd64"'.Please refer to Help and Support for more information. HRESULT: 0x80070002.

I have the same problem, can someone help please.

Help!! We downloaded iTunes 10 and our old music library has disappeared?

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