Help WF: mail message takes long to get user's inbox

Friends,
I have a task that sends an e-mail message. My workflow is all right, and the message to business workplace is fast, but the user says that this mail message didn't get his mail box.
I've already saw swel transaction but it's all right!
thanks,
Glauco

Hi.
Do you mean SAP mails or internet mails?
If they are internet mails, maybe you must configure the job for sending this emails to run more times. It's the task on SCOT transaction.
If you mean the SAP mails maybe you can try to send the mails with the "urgent" option.
thanks and regards

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Help WF: mail message takes long to get user's inbox

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