Help! When I connect my iphone it locks up itunes and my pc!
When I connect my iphone it tries to opens itune, but itunes never opens all the way and my pc gets locked up. I've uninstalled itunes and reinstalled it but it still happens. This isn't a "jailbreak" phone and all the apps I've downloaded are from the App Store. Any help is greatly appreciated!
iphone 3Gs
version 3.0 (7A341)
Did you try these suggestions?
What to do when Windows XP or Vista computer displays a blue screen error message when syncing the iPhone or iPod touch: http://support.apple.com/kb/TS1502
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues: http://support.apple.com/kb/TS1421 and http://support.apple.com/kb/TA23523
Similar Messages
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When I connect my iPhone to my PC iTunes no longer automatically opens. And when I open it myself, my phone does not even appear under devices. Help please!!
Things to try:
Try resetting your phone (press and hold the Sleep/Wake button and the Home button together for at least ten seconds until the Apple logo appears. When you see the Apple logo let go of both buttons and your iPhone will reboot.
Try a new sync cable (often the problem)
Make sure you phone is adequately charged
Make sure you are using latest version of iTunes -
i plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.
Hi Arjun sache,
Welcome to Apple Support Communities.
It sounds like you're seeing an issue with iTunes shutting down unexpectedly when your iPhone is connected to the Mac. Take a look at the article below, it provides a lot of great troubleshooting tips that may be able to resolve the issue for you.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps.
-Jason -
When I connect my iphone to my iMac, iTunes does not open automatically
When I connect my iphone to my iMac, iTunes does not open automatically, even though I have the "open iTunes when this phone is connected" option checked. I'm on the latest Snow Leopard with iTunes 10.4 and use an iPhone 4 with iOS 4.3.4. I think the problem began with the latest iTunes update.
Found the answer in another discussion! Here's what worked:
"I also had the same problem, iTunes 10.4 wouldn't launch when connecting iPhone 3GS.
I unchecked "Launch iTunes when this iPhone is connected", restarted, launched iTunes and connected iPhone, rechecked "Launch iTunes when this iPhone is connected". I was asked if I wanted to install iTunes helper and said yes. All works again." -
When I connect my iPhone 5 to my laptop and iTunes, I can't play movies from the iPhone on my computer.Why is that? Can I do this or it's not possible with iPhone5? With my iPod it's no problem.
Reinstall iTunes. Make sure you follow the instructions in this support document to the letter. http://support.apple.com/kb/HT1923.
You may have some problems because Apple has not certified that everything works with Windows 8 yet. -
hi, when i connect my iphone to my pc, itunes no longer recognises that a device is connected and therefore unable to sync, etc. anyone have any idea!
See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2 -
When i connect my iphone to my imac, itunes opens but my itunes is not there. My wife has recently added herself to the computer
and her itunes appears but i cannot find my itunes?Not really! Anyhow, what do you want to achieve. The only things you can access in your iPad outside of using iTunes are photos and videos. [Locate the iPad as any other external device through Windows Eplorer or Finder and dig through the folders.]
You are fortunate that iTunes opens when you connect the iPad since many other users have difficulty in achieving this. It is from there that you can manage what you want synced to the iPad. -
I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .
Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2. It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store. As I recall, it asked for my password twice, and the security code from the back of my credit card. After that, downloads proceeded as before.
Fred -
i connected my iphone 4 to the itunes and then i just select Backup. now i lost all songs and photos in my iphone. how can i do?
See: How to Restore from a backup here > iOS: How to back up
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When I connect my iphone to itunes it does not appear under devices. Can't get the two to connect and pc is authorized. Any suggestions?
Hello Lori,
It sounds like your iPhone is not being seen in iTunes anymore. I recommend the troubleshooting steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting to be done:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
If the issue persists, try uninstalling iTunes and its associated apps with this article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Regards,
Sterling -
When I connect my iPhone to my laptop, iTunes isn't acknowledging my iPhone I cant sync anything
when i connect my iphone to my laptop my itunes isnt acknowledging it but its showing that i have the driver installed i cant figure out why i cant sync
^^ I have the same issue but with my ipod touch 4thGen. My ipod touch doesn't show up on the itunes screen at all when plugged onto my laptop.
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When I connect my iPhone 4 it says iTunes can not read contents of Iphone. Help?
I recently got a new laptop (windows 7). My non-jailbroken iPhone 4 synced the first time but now when I connect it it says 'iTunes cannot read the contents on (iphone name) please reset to factory settings and try again. I've done that 3 times, I've tried using different USB cables and ports, and I've even tried thet ifunbox file manager and deleted iTunesDB as people say to do. Any ideas?
Any iTunes plugins installed? Read through this thread:
https://discussions.apple.com/thread/2464798?start=0&tstart=0 -
My phone says it is connected to itunes and beside the update button it says "a newer version of iphone software is available (version 7.0)...." but when I press 'update' a box pops up that says ""This version of iTunes (10.6.3) is the current version" and then I press okay and nothing else happens. I'm getting frustrated. if anyone can explain to me why I can't update please tell me! Or else I'll have to call up Apple I guess.
thanks!You have answered your own question:
"requires 10.6.3 or higher"
" i upgraded my itunes to 10.5 "
You need itunes 10.6.3 or later. -
Every time when I connect my iphone to my pc, Itunes stops working
When Itunes is activated on my pc, en then I connect my iphone tot de pc. First itues start syncup, then my computer give's an error, en itunes stops working.
I already tried deïnstalling, en reïnstalling. But nothing works. Itunes alone works perfect.Only when I exit Itunes, computer gives again errorPhone not recognised in itunes
iPhone not recognised by iTunes on PC -
HT1386 when I connect my iphone to my laptop, iTunes ain't loading up
It's not even letting me back up my iphone what should I ?
Open iTunes, is the device detected?
What Operating System is on the computer? Is the device detected by the OS?
If help is desired, try providing some details about the issue.
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