Help! When I go to mail, the bin and forward icon etc have disappeared

Please can you help? Help! When I go to mail, the bin and forward icon etc have disappeared

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

  • The dock and safari tool bar have disappeared and i can't minimise safari - can anybody help?

    The dock and safari tool bar have disappeared and i can't minimise safari - can anybody help?

    Move the mouse pointer to the top of the screen.
    Menu bar and Safari toolbar will  be visible now.
    Click the green button in the toolbar.

  • The shortcuts at the bottom of my emails on my iPhone 4 (to reply, forward, delete, etc) have disappeared. How do I restore these buttons/shortcuts?

    the shortcuts at the bottom of my emails on my iPhone 4 (to reply, forward, delete, etc) have disappeared. How do I restore these buttons/shortcuts?
    I have looked in the iPhone 4 Userguide with no mention of these settings or how to adjust/ replace lost shortcuts.
    Thanks
    Rob

    Hi rracker,
    If you are having issues with the buttons in Mail, you may want to force Mail to close, then relaunch. If that does not resolve the issue, you may need to restart/reset your iPhone. You may find the following articles helpful:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Regards,
    - Brenden

  • The CC and Bcc address fields have disappeared, all blue with no option below the To:

    I am unable to add CC or Bcc as the address space beneath the To: has disappeared, it is blue like the surrounding area. So I have FROM; then TO: beneath as usual......... then nothing till SUBJECT:
    In the To: box when I start an email address and several predictions appear, if I select one nothing appears. I have to type until the address I require appears in the To: box then if I click on it, the address stays. Then I want to send to multiple addresses there is nowhere to add them. If I Return from the To: box the address disappears.
    Sorry it sounds so woolly but it's so hard to explain/understand. Seems to have been lost around the time of an upgrade to T.
    Grateful for any help.

    Mananged to drag dividing bar down and after completing To; box the return does create another To: which I can change to Cc: etc When I go back in to write another message I'm back at square one thanks.''Toad-Hall [[#answer-683355|said]]''
    <blockquote>
    It would be helpful if you could provide a screen shot of what you see to help convey the issue.
    At the moment, it sounds like you have only one TO field displaying.
    then when you add the email address it scrolls up - out of view - and then presents a new empty TO field.
    When a TO field scrolls up there should be a scroll bar allowing you to see previously entered email addresses.
    However, if there is only one TO field, it is possible that the scroll bar is not displaying.
    Try this:
    In a new Write message
    Drag the dividing bar downwards.
    See image below.
    Move the mouse so it hovers over the dividing bar shown as red in the image. The cursor should change to a double headed arrow, then left click and hold down to grab the line.
    Drag the line downwards to reveal more TO fields.
    </blockquote>

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    i have a hp office jet printer and when i print e mails the writing coms out small

    Hello tallcool1,
    Welcome to the HP Support Forums!
    I see that your Officejet printer and Email are not working together to produce a proper print, the font seems to be much smaller. Please answer the below question to allow me better ability to assist you.
    What model of printer is your Officejet?
    What is the Operating System installed on the computer, Windows or Mac?
    What is the Email you are trying to print from, MSN, Gmail, Yahoo, etc?
    Will the small font issue happen from other programs, Notepad for example?
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • When importing clips to iMovie11 the audio is missing. I have been able to successfully to this in the past and all of the sudden it is not working. Any help to solve the problem would be appreciated.

    When importing clips to iMovie11 the audio is missing. I have been able to successfully to this in the past and all of the sudden it is not working. Any help to solve the problem would be appreciated.
    Thank you for your help!

    Download/install an app is a know possible solution.
    3. Install another app from the App Store
    If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
    Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
    Above from Apple's :
    iOS: Troubleshooting applications purchased from the App Store

  • Please help me. I just cleaned the disk and, when I clicked to install new OS X mavericks a screen with apple id popped up and said that I need to put apple id that purchased the OS X.

    Please help me. I just cleaned the disk and, when I clicked to install new OS X mavericks a screen with apple id popped up and said that I need to put apple id that purchased the OS X.

    How did youobtain OS X?

  • Hello, please help, my interface is connected to the microphone and when i open Logic 9 it does´t work. But I opened garageband to check and it works fine. I can record voice with any effect... With Logic i see the sound passes in the interface.

    Hello, please help, my interface is connected to the microphone and when i open Logic 9 it does´t work. But I opened garageband to check and it works fine. I can record voice with any effect... With Logic i see the sound passes in the interface but does not arrive in Logic. The Loops works fine and i can hear. Is just the sound to record the voice it does not work. What can i do ??? I used Logic before in the same computer and it worked fine. Thank you so much, I´m a begginer recording myself.

    Make sure you go into preferences in Logic and set the audio input to be your interface and the audio output to be either built in output or the interface, if that is hooked up to something else. It sounds like Garageband has the audio interface set as the input but not Logic.
    Also make sure you close all other applications except Logic to ensure it is not running in slave mode...

  • TS3899 I drafted an email, hit my home button and went to Safari before sending the email or saving it as a draft. When I returned to mail, the email I was working on cannot be found. How can I recover it?

    I drafted an email, hit my home button and went to Safari before sending the email or saving it as a draft. When I returned to mail, the email I was working on cannot be found. How can I recover it?

    I've found that since I installed iOS7, I've had this problem a lot. In iOS6, I was initially cautious about leaving a draft open and unsaved while I used other apps, but soon found it was quite reliable and they were always still there when I returned to Mail.
    With the first version of iOS7, the draft was almost certain to be gone when I returned. Since iOS7.0.4 it's a lot better, but not reliable enough to trust. I've got into the habit of using Cancel/Save Draft *every* time I need to use Safari, etc, before continuing with an email I'm typing. It's just not worth having to retype it.
    Note that when you return to the Mail app, you don't have to go to the Drafts folder to find your draft again. Just tap and hold the New Message icon, and a list of drafts will appear. The most recent one will be at the top. I've found that this tip makes the idea of having to cancel, save and reopen much less tedious.

  • How do I get data off  my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP!

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    Hello there stidhambr15,
    I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't quite get the device going again, I recommend restoring the device.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
    iPhone and iPad: How to remove the SIM card
    http://support.apple.com/kb/ht5163
    iPhone 4 (GSM model)
    iPhone 4S
    Cheers,
    Sterling

  • Hi , I have recently bought an second hand iPhone 4 , Now most of the thing on the iPhone you  need iCloud ,i try logging on to it but when i do it say The maximum number of free account have been activated on this iPhone, i don't know what to do. Help

    Hi , I have recently bought an second hand iPhone 4 , Now most of the thing on the iPhone you  need iCloud ,i try logging on to it but when i do it say The maximum number of free account have been activated on this iPhone, i don't know what to do. Help

    When you have kernel panics, the pertinent information is in the panic report.
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

  • I can only listen to music in iTunes when i'm connected to the internet. Everything seems to have uploaded onto iCloud - something I didn't sign up for. Happened with the latest iTunes update. Help!

    I can only listen to music in iTunes when i'm connected to the internet. Everything seems to have uploaded onto iCloud - something I didn't sign up for. Happened with the latest iTunes update.
    All of the music is still on my computer, but when I play it through iTunes, it either buffers first (when I'm connected to the internet) or it is greyed out (offline) and I can't listen to it.
    This is beyond annoying. Is there anything I can do to sort this out?
    Cheers.

    Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
    Check out the following KB Articles:  http://support.apple.com/kb/HT1329 How to use your iPod to move your music to a new computer
    http://support.apple.com/kb/HT4527 iTunes: How to move your music to a new computer

  • How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

    How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
    You need your password to delete it and I need the email address to reset the password.  I feel like I'm going in circles!!!  Please help!!!

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account).  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

    I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
    How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
    As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

  • Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player.  Does anyone know how to get around this?

    Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player.  Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.

    As posted previously:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    If installing Leopard the process is similar in some respects.  If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button.  To install over an existing system do the following:
    How to Perform an Archive and Install
    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

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