Help! When I send, mail is rejected, bounces back. A blacklist? Says "poor reputation"
Here is what it says:
Reason: Rejection greeting returned by server.
Diagnostic code: smtp;554-m1pismtp01-011.prod.mesa1.secureserver.net Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.
Remote system: dns;smtp.secureserver.net (TCP|17.172.81.1|34859|216.69.186.201|25) (m1pismtp01-011.prod.mesa1.secureserver.net)
If you have any thoughts or advice, please speak slowly and give me point-by-point instructions as I barely know what a server is.
Thank you!
Hi,
Which type of email account are you using? POP, IMAP or Exchange?
Please first log on your web mail and check if the undelivered notifications are in your webmail spam folder.
Please also try to send an useless wrong email address from web mail and check if you will get the undelivered notification.
Please let me know the result.
Best Regards,
Steve Fan
TechNet Community Support
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An error occurred while sending mail. The mail server responded: "JunkMail rejected - 71-12-190-31.dhcp.leds.al.charter.com ([127.0.0.1])
[71.12.190.31]:52956 is in an RBL, see
http://www.spamhaus.org/query/bl?ip=71.12.190.31". Please check the message recipient [email protected] and try again.
How do I get rid of this problem?
WNSHi there,
If you have a closer look at message you are receiving it already states the problem. The domain 71-12-190-31.dhcp.leds.al.charter.com is blacklisted by spamhaus.org (is in an RBL).
Your TB is (my guess) setup to send the message directly to the recipient.
As a rule of thumb the majority of mail sent from a dynamic dns address (the kind of address you are getting from your ISP) is blacklisted as a precaution against spam abuse due to virus/trojan infected PC's.
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Error: Not able send mail from OWA 2010. When I send mail, the mails go to Drafts Folder.
Error: Not able to send mail from OWA 2010. When I send mail, the mails go to Drafts Folder. I have installed everything correctly but when I tried to open the OWA and trying to send mail from OWA. The mails do not deliver and mails become saved in Drafts folder. I tried to re-send messaged from Draft also but not able to send.
Screen Shot: http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/Error%20-%20Not%20Able%20to%20Send%20Mail%20from%20OWA%202010.docx
Scenario: I have below configuration of exchange 2010 server Setup:
1. Windows Domain Controller with Global Catalog on Windows Server 2008 which only for Windows 2008 Server Native.
Server Name: WDC2010
Domain: Blazex.Com
2. Hub/Client Access Server: It is installed on Windows Server 2008. As per Microsoft recommendation, I have just installed Windows Server 2008 and then join this computer to Blazex.com.
After that installed the Hub/Client Access Exchange role servers.
Server Name: HC2010.blazex.com (This is not a Addition Member server or ADC)
Role: Hub and Client Access Server.
3. Mailbox Server: It is installed on Windows Server 2008. As per Microsoft recommendation, I have just installed Windows Server 2008 and then join this computer to Blazex.com.
After that installed the Mailbox Exchange role servers.
Server Name: MBX2010.blazex.com (This is not a Addition Member server or ADC)
Role: Mailbox Server.
4. 2nd Mailbox Server: It is installed on Windows Server 2008. As per Microsoft recommendation, I have just installed Windows Server 2008 and then join this computer to Blazex.com.
After that installed the Mailbox Exchange role servers.
Server Name: 2MBX2010.blazex.com (This is not a Addition Member server or ADC)
Role: Mailbox Server.
5. Client Windows 7: It is installed on Windows 7 Ultimate Workstation. As per Microsoft recommendation, I have just installed Windows 7 and then join this computer to Blazex.com.
Workstation Name: WIN7.blazex.com
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Error Description: I have installed everything correctly but when I tried to open the OWA and trying to send mail from OWA. The mails do not deliver and mails become saved in Drafts folder. I tried to re-send messaged from Draft also but not able to send.
Screen Shot (Same As Above): http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/Error%20-%20Not%20Able%20to%20Send%20Mail%20from%20OWA%202010.docx
I don't know what I am missing but I think there is some configuration I need to do on Hub/Client Access Server (HC2010). I tried to access the mailbox on XP Client system through OWA. I get the same problem as Win7.
Can someone please help me on this?
Thanks and Regards
ShambhuHi Subhash,
I have done the troubleshooting but I didn't find any problem at server side. I will send you mail also with all EXBPA report and as well DC, HC and Mailbox servers' Application Log and System Log.
Below are the questions's answers which was asked by you:
1. Please check whether you can send email via Outlook.
I am not able to open the MS Outlook. Please check all details in this thread : http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/c491c5c7-7d6f-48ff-97fa-6bf83d94e53c
2. Please run EXBPA to have a health scan.
I have run the EXBPA and didn't see any critical Problem. I have took the screen shot and report. Please have a look in below screen shot link:
a. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/EXBPA.docx - Final Report
b. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.BaseLine.200906270226501077.data.xml - Baseline Health Check
c. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.Connectivity%20Test.200906270223318201.data.xml - Connectivity Check
d. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.Health%20Check.200906270125477730.data.xml - Health Check with 2 Hr. Baseline option
e. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.Permission%20Check.200906270224343377.data.xml - Permission Report
The error which I received in EXBPA, that allready ignored by you and told that it is bug in EXBPA. Have a look here: http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/d4bb03bb-db84-4a8b-83ba-19937d7dcacf
3. Please check application log, whether any error event logged there. They could come from ADAccess related error or etc.
I didn't see any ADAccess event on the server. For this I have left my lab PC open and I will check again.
4. We find that if mail .que gets corrupt, then this issue will occur, please try to move the affected user to another store and then test the issue.
I am facing this problem with all users (7 users). Anyway I moved one user from one server Mailbox Database (2mbx2010) to Other Server Mailbox Database (mbx2010). After that
a) Rebooted the Workstation
b) Login successfully with same user.
c) Delete the Old MS Outlook Profile
d) Create New profile for same user without any problem.
e) Tried to login in MS Outlook and got the same error. : http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/c491c5c7-7d6f-48ff-97fa-6bf83d94e53c
f) Open the OWA successfully for Same user.
g) Tried to send mail but again mail went to Drafts Folder.
5. I noticed that you test the issue after you close outlook. I recommend you to reboot your pc and then access
mailbox via OWA to test the issue.
I tried you suggested option, but sorry it also couldn't help.
6. You also check your disk space.
All Servers have Enough Disk Space. Check the EXBPA Report.
7. You may run EXTRA to get log information for further troubleshooting.
Need more time for this.
8. Please save application log, system log as *.evt file, then send them with EXTRA,EXBPA report to [email protected] .
I have sent it as your mentioned mail address OR, you can get the mentioned log from below link also:
a) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/WDC2010%7C_APPLICATION.evtx - DC/GC Application Log
b) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/WDC2010%7C_SYSTEMEVENT.evtx - DC/GC System Log
c) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/HC2010%7C_APPLICATION.evtx - Hub/Client Application Log
d) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/HC2010%7C_SYSTEM.evtx - Hub/Client System Log
e) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/MBX2010%7C_Application.evtx - Mailbox Application Log
f) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/MBX2010%7C_System.evtx - Mailbox System Log
There will be some error log you will be that the system is not able to communicate with DC/DC, MBX or HC at everyday around 3 AM or some time 6 PM Evening also. These error came because I have installed VM on Windows 7 Workstation and after 45 min or one hrs. if I don't work on PC, then pc goes to sleep. so you may ignore these alerts.
I hope my answer will give you some clue and I expect more help from your side.
With Best Regards
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