Help - while upgrading os all i see is itunes logo and usb cable on screen having tried rebooting

help, while ugrading os all i see is itunes logo and white usb cable.  I have tried rebooting and reloading itunes.

See Here...
iPad Unable to Update or Restore
http://support.apple.com/kb/ht4097
Ipad User Guide

Similar Messages

  • HT4623 upgraded to ios7 iphone now displays itunes logo and usb cable will not restore in itunes, wil not restart

    upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart

    Hi there emynona,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • While opening my iphone 4 it shows itunes logo and usb cable and stucks there, while opening my iphone 4 it shows itunes logo and usb cable and stucks there

    while opening my iphone 4 it shows itunes logo and usb cable and stucks there, while opening my iphone 4 it shows itunes logo and usb cable and stucks there

    It's in recovery mode. Plug it into your computer running iTunes and restore it.

  • After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing.  What has happened?

    After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing.  What has happened?  What do I do to get by this.  I can not shut the iPad down at all.

    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

    tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

    I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone.  I don't know what else to do :-( any help or suggestions are highly appreciated!
    I would hate to have lost all my info, especially contacts and calendar items since I have no idea what was backed up prior to the phone getting locked on this screen. I've been told that my only option is to go to the phone carrier and they will reset it for me, but that means it will wipe out all the info.
    I hope someone has a fix other than that one.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • HT1349 When I turn on the ipad all I see is iTunes icon and usb cord.  Can not use the I pad. What do I do?I

    When I turn on my iPad the screen is the iTunes icon and usb cord.  I can not go anywhere.  Stuck on that page?  What do I do?
    i

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • Screen shows iTunes logo and USB cable and thats all its doing - how to reset? I neeed help!

    I just got my Iphone and all its doing is showing the USB cord Logo and the Ituns logo, I need help ASAP!

    http://support.apple.com/kb/HT1808

  • HT4623 I downloaded update with itunes and now all I see is itunes logo and arrow to a plug

    I downloaded an update with itunes and now myiphone is black and only shows itunes logo with an arrow and plug.  no phone tried holding down on off still black  please help I need this phone

    http://support.apple.com/kb/ht1808

  • I had a itunes logo with usb cable ? can anybody help me

    i was updating my ipad into 7.0.3 but my ipad has a problem with wifi, because if this problem the network was disconnected then i press home and sleep button
    then it bring a itunes logo with usb cable
    is i need to format my ipad ? it contains a important things

    If the  Apple Mobile Device driver is not the problem or you need more help see:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    If you come back with the wording of the error mesage we can probably provide more specific recommendations.

  • Accidentally upgraded to ios 6.1.3 and now my iPhone shows an iTunes logo and usb cord. How to fix this?

    The first thing happened was an apple logo blinking on and off. tried pressing home and power button together then now it shows an iTunes logo and usb cord. Please help me!

    shut down the phone first.
    hold the Home button and then connect it to iTunes, keep pressing the home key till the time you see a message on iTunes saying 'itunes has detected a device in recovery mode'  click ok a,release home key and click on Restore 

  • Why am i seeing athe itunes logo and a usb cable on my ipad screen

    why am i seeing the itunes logo and a usb cable on my ipad 2 screen

    It means that you need to connect the iPad to your computer's iTunes (recovery mode), and you should then be able to reset the iPad and restore/resync your content to it

  • Iphone 3GS crashed after installing iOS 5. Hard reset doens't work. I keep seeing on the screen the iTunes-logo and USB stick. What can I do now?

    my screen went black with the iTunes log and USB stick on after iTunes took a reserve copy.
    Hard reset or reboot does not work. What can I do next?

    Your iPhone is in recovery mode. See this support message about how to continue. http://support.apple.com/kb/HT1808

  • Imac wont boot, stuck loading, all i see is apple logo and spinning cycle

    My 27 inch iMac wont boot, i am runnign snow leopard. I just see the apple sign and the cycle spinning meaning its still loading. I cant use disk utility because leopard install disc wont boot, also i cant run any commands in single user mode, doing /sbin/fsck -fy does nothing, i dont see a # sign or anything, whatever i type it doesnt matter whenever i hit return the cursor just goes to the line below.

    dudix wrote:
    I cant use disk utility because leopard install disc wont boot
    Power down (assume you have already tried the SMC reset) and insert the Applications DVD that came with your new iMac. Boot up while holding the "D" key down (may be best with a wired keyboard) to run the Apple Hardware Test according to these instructions:
    http://support.apple.com/kb/HT1509

  • My iPad s frozen with only iTunes icon and usb cable showing and cannot access anyhting. Can anyone help? - Apple won't

    Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
    Thank you

    Try and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

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