Help - why does my iPod erase itself and refuse to charge?

I have a click wheel iPod. I just sent in for a new battery in January, and the replacement is now experiencing the same problems I had with my old iPod. It worked fine for the first month or so, but then it wouldn't charge. I could hear it power up, but then die. The screen looped between the exclamation point and a low battery picture, even when it was plugged into the computer or the wall.
Today I tried one last time before I called support, and it finally started charging. It had completely erased itself, though. These symptoms are similar to what happened on my first iPod. Anyone know what is going on with my iPod? Thanks!
iPod   Mac OS X (10.4.6)  

Try resetting the iPod.  Nothing will be lost.
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
You can also try another cable and usb port.

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    Hello,
    Get Temperature Monitor to see if it's heat related...
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    iStat Menus...
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    And/or iStat Pro...
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