HELP! why doesnt MuVo tx play (a paid for) WMA song I download from naps

gave MuVo tx to eldest for christmas. He has joined napster and paid for two singles and downloaded them in WMA format to the hard dri've.
I can play these on the desktop machine using windows media player ok.
I copy these tracks to the muvo, and it wont play them. you can scroll to it but if you try and play it just moves straight onto the next track.
I have copied an ordinary wma from a ripped cd and that works okay so I think it must be software protection
however the muvo says it plays DRM protected songs.
whats going on how can i get my lad up and running.
Christmas (lack lustre) cheers

No we downloaded the songs using napster lite (that my son has downloaded)
there didnt appear to be an easy option to use creative media source to download them.
Do i have to go back to Napster and find out what they are doing?
I downloaded IMToos 'WMA to mp3 convertor' but this then asks for the user name and password (presumably of the song) and cant process the file as I dont have these, and its not clear from napster lite how i might get them.
Why can I play the songs onthe PC but not on the muvo when I use Createi've media source to write the files to the muvo?

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