HELP!! wierd power issue.

Help! i have searched everywhere for a solution.
I have a hp dv7 1200cto noteboook pc. I have been having an issue with the battery constantly charging. My old battery died and wont really hold a charge anymore. I bought a new battery off ebay and it is constantly charging. it will hit between 95 and 100 percent but the light will stay on for days if i let it. I thought the battery was defective and i sent it back to the seller. the second one is doing the same exact thing. then i remembered the HP genuine battery was having the same symptoms before it died and i just thought it was because the battery was bad, but in reality this issue is what ruined the genuine HP battery which wasnt really that old. So now i have a new battery and its doing the same thing. I tried updating the BIOS and that didnt help and i cant figure out what the issue is. the hp battery check said both batterys were fine. could it be the AC adapter or is my motherboard no good? i really need help because this is really irratating! thank you!

Hi,
You can try resetting the bios manually(not from the bios options), the bios initializes all the devices connected to it at startup, maybe the bios is assuming that there is no battery present, in order to get it to its original state we need to reset it manually. I have posted a link to that guides the disassembly of DV7, disassemble the laptop including all devices connected to it in the order mentioned. Remove the CMOS battery and wait for a few mins for reset to complete, then assemble the laptop in the same manner as disassembled and switch the laptop on, you will be prompted to set the bios settings and now it should charge the battery without any problem.
Video to guide you to disassemble the laptop
http://www.youtube.com/watch?v=rMPk37IonXM
A step by step procedure of the same
http://www.insidemylaptop.com/disassemble-hp-pavilion-dv7-notebook/
Let me know if it works... Make sure you know what you're doing... Hope this helps...
I am a HP employee.

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    Slider5634,
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    If you don't have a situation open, then I would urdge you to contact your account rep.  If you need help, or unsure of this, please send me a PM with your contact information, and your hospital or corp account name so I can get you the right level of assistance.
    jgm1234,
    What model type T61's are you experiencing this issue with?  Can you provide some more information here about the situation?  Configuration, when this first started occuring,  environment (connected to lan, wired / wireless, stand alone, all in same physical location, or distributed at multiple locations, etc)
    Thanks!
    Mark
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

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