Help wifes bbm not working
Hi just hoping someone can help. My wife upgraded to a new 9300 yesterday and last night her bbm was fine yet it is not working tonight and no matter what I try including battery pull we can't get it working again. I know she has tried sending me messages and I have tried sending her some and niether of us got them. I am able to get bbm's from others and know she hasn't received from others. Can anyone please help?
Thanks in advance
Have her try this:
Register on Network
1. From the device go to Options
2. Select Advanced Options
3. Select Host Routing Table
4. Select menu, then 'Register Now'
Send Service Books
1. Log into your my T-Mobile account and select 'Setup BlackBerry Internet Email'
https://my.t-mobile.com/Login/Default.aspx
2. Select (left menu box) 'Service Books'
3. Select 'Send Service Books'
If you can't logged in, call tmobile and have them resend the service books for you.
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