Help!! will not go past i tunes logo
Turn on i pad itunes logo is on the screen with usb cable hit home button and nothing happens. Turned off and on many times.
Talked to apple support, they say you have to upgrade iTunes to 9.1 and install yourself. Would have been nice to know this. I made the suggestion they should have a big sheet of paper on top to let people know. Maybe they could put it in getting started, since you can't do anything before. Very unimpressed that such a simple but important thing couldn't be communicated.
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I tried to update software on my i phone 4s and the phone will not restart past the apple logo? The logo keeps flashing up but wont go further.. please help!
Place the phone in recovery or DFU mode (search Google) and restore.
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My Iphone got wet and now when I turn it on it will not go past the apple logo. Please help.
Hi,
My Iphone got wet and now when I turn it on it will not go past the apple logo. Please help.Take it in for service or most likely out of warranty replacement. Water damage voids your warranty so you will need to pay towards the replacement.
Cheers
Pete -
My 4th Gen Ipod touch will not get past the apple logo
My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it). Once it gave me the connect to itunes screen. I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP!
This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;) -
My early Intel iMac running Snow Leopard will not boot past the apple logo. I have tried holding the c key and inserting the install disk, but nothing. What do I try next?
I have tried resetting PRAM and all other items listed in the Apple support site. This happened after an update to iTunes was added. Also this is happening to other people. Please help.
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I set my phone to update overnight, woke up this morning and it showed an icon to plug the phone into iTunes. Upon plugging in the phone, itunes said the phone needed to be restored first. iTunes downloaded an update and went through the motions, then said that the phone was not eligable.
What do I do? It won't show anything other than the apple logo.Try updating to the latest version of iTunes.
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Indesign will not open past the startup Logo.
Windows 8.1 error message says Executing startup services then freezes. Any suggestions? I have uninstalled and reinstalled to no avail.
Only solution I've been able to find in a forum search was uninstall and reinstall.
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Imac g5 will not boot past apple logo
Two weeks ago it started up perfect with no problems , last night i turn it on , it's pixelated and will not go past the apple logo , i reset the pram, i made sure it was running on the OS , i tried to boot of of disk warrior ,nothing worked. I started it in verbose mode the pixels went away and it got hung up on airport link down in enl . I have a picture of where it got hung up , i will try and post it...okay guess i can't do that. I bought this from a friend who had pre loaded the programs i wanted so i do not have start up discs i have a copy of osx and a copy of tiger (i believe) (original programs) i am not sure what os is running on here, but if it helps its not a newer version and i run garage band 8 on it.
iMacHow to show us a screen image. Avoid personal identification.
command + shift + 3 Will take entire screen. You hear a click.
command + shift + 4 Lets you decide what to take. Mouse pointer changes. Move mouse to upper left corner of desire image. Hold down left mouse key where to start image. Drag mouse to lower left of where you want to stop image. Release mouse.
You will get a picture n.png file on the desktop.
On the forum input panel you will see the camera icon.
click on camera icon.
another window will appear.
Make sure you have selected the from your computer tab.
click on Browse button
An open file panel appears. Select the file.
After selection a file, I have this screen showing.
You will have to click on Insert Image. You may have to scroll down to see Insert Image button. -
My imac g5 will not go past apple logo
Two weeks ago it started up perfect with no problems , last night i turn it on , it's pixelated and will not go past the apple logo , i reset the pram, i made sure it was running on the OS , i tried to boot of of disk warrior ,nothing worked. I started it in verbose mode the pixels went away and it got hung up on airport link down in enl . I have a picture of where it got hung up , i will try and post it...okay guess i can't do that. I bought this from a friend who had pre loaded the programs i wanted so i do not have start up discs i have a copy of osx and a copy of tiger (i believe) (original programs) i am not sure what os is running on here, but if it helps its not a newer version and i run garage band 8 on it.
It is hard to give accurate help without knowing exactlly which iMac you have or what OS X it is on.
At this point I can only suggest, starting up from either the OS X or Tiger copies that you have and see if you can Repair your (Macintosh HD) Startup Disk.
If the copies of OS X or Tiger are good, then you should be able to startup from one of them holding the C or Option key, navigate to Disk Utility and Repair your Startup Disk.
Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C or Option key.
When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Click the First Aid tab.
Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
Select your Mac OS X volume.
Click Repair. Disk Utility checks and repairs the disk.
If you can not startup from any of the discs that you have (OS X Tiger or Disk Warrior) to make repairs, then your only choices are to seek help from either your friend or an Authorized Apple Service Provider. -
The Macbook Pro will not start past the grey Apple logo screen? Any help will be most welcome?
The Macbook Pro 13, late 2009 will not start past the grey Apple Logo screen? Any help will be most welcome? Thanks
Have you tried booting with the install disc that came with your computer?
Find it and then run Disk Utility to verify your hard drive. If errors are found, try to repair the disk.
It sounds as if the hard drive might be failing.
Clinton -
My macbook pro will not get past the gray screen with the apple logo and a loading bar.
My macbook pro will not get past the grey screen with the apple logo after attempting to load for hours. I have already tried resetting the NVRAM/PRAM and a couple other tricks and no luck. Anyone out there have suggestions for my problem? Help would be much appreciated since i use my computer for everything at school and i am in desperate need to get this baby working again.
You didn't say which OS in your tag, but maybe you might find something here.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/PH4191
http://support.apple.com/kb/PH7213
http://support.apple.com/kb/HT4125
http://support.apple.com/kb/HT2213 -
My iMac will not boot past the logo and spinning gear
My iMac will not boot past the logo and spinning gear (After a Rogue Amoeba update). I can't access the recovery disk I made on a flash drive. (Am I doing it correctly? - Hold down option while switching on? It just stays on the logo). What (if anything) can I do please?
If you installed Lion onto your machine, it should have created a Recovery HD (hidden from view, but visible in Disk Utility with its Debug menu enabled, under Show all Partitions).
That article states:
Note: In order to create an external Lion Recovery using the Lion Recovery Assistant, the Mac must have an existing Recovery HD.
Would I see the recovery menu (by holding down option on power up)
Yes.
if there was no recovery disc connected do you think?
Shouldn't matter, since your int HD is always connected. -
My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. I have tried several times to get it past this point but tnothing helped.
I have an appointment at the Apple store today, but was wondering : will all of the information and files on my desktop be lost? Or is this a logic board problem?
Any help is much MUCH appricated.I'm not sure, if you're out of warrenty it'll cost quite a bit for the replacement of the logic board replacement...unless you have apple care. you could ask apple to try and recover your hard drive but i'm not sure.
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'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!
Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?
Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.
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