Help will not open

I know I was able to fix this once before, but I cannot find the info now to fix it again. I have Photoshop Elements 3.0 and I cannot get the Help file to open. If I remember correctly, it was something simple, but my memory fails me now.

You could download the latest help files to your local machine.
PDF file for Organizer.
PDF file for Editor.

Similar Messages

Firefox will not let me uninstall and helper will not open either

I cannot uninstall firefox through either add/remove programs or the firefox uninstall helper. Neither will open/operate. I get an hourglass for a split second like when a program will not work. Is there a way to get rid of firefox. I intend later to install, but I don't want to know how to do that now. I just want to get rid of it. I am signed on as administrator so that isn't the problem either.

# Restart Windows.
# Delete the Firefox installation folder. The default location is either of the following, depending on whether you have 32-bit or 64-bit Windows.
#* C:\Program Files\Mozilla Firefox\
#* C:\Program Files (x86)\Mozilla Firefox\
# If you also want to remove all your Firefox personal data like bookmarks and passwords, first open Windows Explorer. Then paste the following into the address bar and press Enter. Delete those folders.
#* %AppData%\Mozilla\Firefox\
#* %UserProfile%\AppData\Local\Mozilla\Firefox\

TS2518 Help, I had aperture open and working on a image and did not have a battery in and bumped the power off. As a result it will not open my master, it is locked. when I try to open that Library it says There was an error opening the database for the

Help, I had aperture open and working on a image and did not have a battery in and bumped the power off. As a result it will not open my master, it is locked. when I try to open that Library it says There was an error opening the database for the library. I have tried every thing. I updated the other libr but now it will not open the main to update. What do I do?

Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue.

My itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!

I've just updated firefox and now it will not open at all. Please help!

I use gmail and a couple of days ago I started having trouble accessing it and in fact any google related site. Apparently my version of firefox was not supported so I updated to the current version this morning but then found that firefox would not open at all. There are no error messages. I have tried restoring my settings to those of yesterday but although my system says I have returned to the old version 3.5.15 it still will not open. I can now only access the internet by using an ancient version of Microsoft Internet Explorer - which is also not supported by gmail. Although I'm limping on I could really do with some help!!

Perhaps give one of the following documents a try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

I am running windows 7. We updated firefox and it would no longer open. I uninstalled it and reinstalled from firefox website. I click on the firefox icon and it will not open. Help please

It installs and I attempted to launch the browser and it never starts. I tried to uninstall, but it says firefox is running. I restart my computer and uninstall and try again. It still will not open after install is complete. Why won't it ever open up? Help please!

Right-click on your Windows Taskbar and select Start Task Manager. Look in Task Manager for processes running that are Firefox-related, such as Firefox.exe or plugin-container.exe. If you see either of those, right-click each of them and select "End process". Then try again to start Firefox in [[Safe Mode]]. 
*If Firefox will start in Safe Mode, select the option you are presented with to disable your add-ons and plug-ins and restart Firefox normally. You likely have a plug-in, add-on, or a combination of two or more that is causing the problem. Because Firefox allows users to customize endlessly, sometimes there can be conflicts between customized items. From the Firefox menu bar, go to Tools -> Add-ons then re-enable them one by one, restarting Firefox after each and testing after each one to see which one or combination of two or more is causing the problem. 
*If Firefox will not start in Safe Mode, make sure you again check Task Manager and end any running instances, then uninstall Firefox and download a fresh copy from mozilla.org/firefox using another browser temporarily. Re-install Firefox (see: [[Installing Firefox on Windows]] for more help ) and try running Firefox again.
Please report back your progress.

Help my Safari keeps crashing on me and will not open.

Help my Safari keeps crashing on me and will not open.
i recently reset osx lion due to some issues and now i try to open safari and it crashes.
what should i do?

is this enough?
Process: Safari [4701]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [305]
Date/Time: 2013-07-12 16:00:10.736 +1000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 224849 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 28 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: B5556FB4-2BC3-4807-A886-3E1E310F3941
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[4701]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
 0 CoreFoundation 0x00007fff94ae9f56 __exceptionPreprocess + 198
 1 libobjc.A.dylib 0x00007fff8fc20d5e objc_exception_throw + 43
 2 CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
 3 Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
 4 AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
 5 AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
 6 Safari 0x00000001066f05be -[AppController awakeFromNib] + 387
 7 CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
 8 CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
 9 AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
 10 AppKit 0x00007fff8d0928bb loadNib + 322
 11 AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
 12 AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
 13 AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
 14 AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
 15 Safari 0x00000001068f90ba SafariMain + 166
 16 Safari 0x00000001066e0f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f2f7ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9810b7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff980fca7a abort + 143
3 libc++abi.dylib 0x00007fff9326c7bc abort_message + 214
4 libc++abi.dylib 0x00007fff93269fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8fc211b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff9326a001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff9326a05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff9326b152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8fc20e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x00000001066f05be -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8d0928bb loadNib + 322
19 com.apple.AppKit 0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8d302cd7 NSApplicationMain + 398
23 com.apple.Safari.framework 0x00000001068f90ba SafariMain + 166
24 com.apple.Safari 0x00000001066e0f24 0x1066e0000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f2f87e6 kevent + 10
1 libdispatch.dylib 0x00007fff9403c786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9403b316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f2f8192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9810b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9810cb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8f2f7bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9810d274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001077c5e8b WebCore::IconDatabase::syncThreadMainLoop() + 107
3 com.apple.WebCore 0x00000001077c39a4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4 com.apple.JavaScriptCore 0x000000010710127f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8f2f667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f2f5d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff91264df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff91264d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff981098bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff9810cb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff662de418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff662de440 rsp: 0x00007fff662de418
 r8: 0x00007fff7d871fb8 r9: 0x00007fff662ddea8 r10: 0x00007fff8f2f7d0a r11: 0xffffff80002dad60
r12: 0x00007f867143e720 r13: 0x0000000000000005 r14: 0x00007fff7d874960 r15: 0x00007fff662de590
rip: 0x00007fff8f2f7ce2 rfl: 0x0000000000000246 cr2: 0x00007f867184bffe
Logical CPU: 0

Mail will not open from dock and wont allow me to shut down, Help?

My mail will not open from the dock and if I try and close my computer it is prevented by the application mail being open. Help please.

You can try to Force Quit the Mail application by using the keys OPTION COMMAND ESC, from the window that pops up select Mail and clcik force quit.
Have you tried launching Mail from your Applications folder? It launches properly, drag the icon off the dock, it should vanish in a puff of smoke, you can then go to the Applcations folder and drag the Mail icon back to the dock to create a new shortcut.

TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

An install request for a new helper app appeared, I entered my system password to download the app. Since then safari will not open. It just comes up with a safari quit unexpectedly report. I have tried logging on as a Guest but it does the same.

I have a MacBook Pro with OS X Yosemit. MY safari will not open, it only comes up with a safari quit unexpectedly report. A new helper app appeared requesting my system password to download the helper. Stupidly I input the password, when I log off I can see the download icon for a split second still running asking to abort or continue. How do I sort this?
cheers

Genieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
    http://www.adwaremedic.com/index.php
    Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
    Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
    “Quit AdwareMedic”.
               or
    Remove the adware manually by following the “HowTo” from Apple.
    http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
     Turn those off and relaunch Safari to test .
     Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
    Select your preferred   search engine.
4. Safari > Preferences > General > Homepage:
     Set your Homepage.

Please help. My facebook app will not open on my iphone 4. I deleted it,numerous times and downloaded it again. It uploads, but when you click on the icon, it flickers then closes. Help.

Please help. My facebook app will not open on my iphone 4. I deleted it,numerous times and downloaded it again. It uploads, but when you click on the icon, it flickers then closes.
Help.

Then the next step would be to restore your phone. My advice is that prior to restoring you import your photos and videos to your computer and back up your contacts (by syncing them with iCloud or to a supported program on your computer using iTunes) as a number of users report losing these when restoring their device.

HELP! Lightroom CC file will not open "edit in" Photoshop CC after upgrade

help! I use Lightroom CC and Photoshop CC and I used to be able to "EDIT IN" and choose Photoshop which would then open up the image in Photoshop. Just updated last night (auto via CC) now it will NOT open in Photoshop...any suggestions! thank you!

Are you using Photoshop CC or Photoshop CC 2014?

My mail will not open and will not let me quit it. Help?

My mail will not open and will not let me quit it. Ive tried to restart my computer but it wont let me do that because it says the Mail has canceled the restart. It does the same thing when I try to shut it down. Can someone help?

Welcome to Apple Support Communities
Press Alt, Command and Esc keys, select Mail and force close it. Finally, restart or turn off your computer

When i try to open Photoshop 7.0 I get a message "the search discs are full" and it will not open. Help?

When I open Photoshop 7.0 I get the message "the search discs are full" and it will not open. Help?

Is your scratch drive over 1 Terabyte? Photoshop 7 was never programmed for those sizes and will return that type of error if you recently changed drives,
Solution is to partition that drive to less than one 1 TB or find a smaller drive.
And update to 7.0.1 Adobe - Photoshop : For Windows : Adobe Photoshop 7.0.1 update
Gene

Installed Adobe dlm add-on and now Firfox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME!

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.

I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck!

Help will not open

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