Help!!! Will Not RESTORE

When I Am in Itunes, and my ipod is connected. Everytime i click restore it says Firmware is not found. Can anyone please help me. Thanks so much!
Eric

Yeah it was working fine and all. But now one my albums Rick Ross Port Of Miami. Shows different album art from other artists on my ipod. I wanted to erase everything and start over and just sync my library again. It won't let me do this because it says "the firmware file cannot be found". I would really like some help if anyone knows how to fix this problem

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