Help window crashes

The Garage Band help window quits every time I search for "flatten". It it supposed to do that?

Help Viewer is a separate application from GB. What happens when you have Help Viewer open and then go to the pull down menu "Library" and select one of the other topics apart from GB?

Similar Messages

Value help window crashes in Analyzer

Hi,
we recently installed BIW at our client side.
our problem is when we select F4 help from BEx Analyzer the help winodws is crash with error -2147417848
how to resolve this issue?
thanks
ajay

HI,
did you use SAP GUI 710?
if yes then check following sap note
SAP Note 1039191 - Value help window crashes with run-time error -2147417848
regards,
kaushal

Help - Windows crashes after installing upgrade today....

Hi,
System:                Windows XP, 2002, Service Pack 3 (not sure how to tell if 32 bit or 64 bit? My graphics are 64-bit, I think)
Computer:          Dell Inspiron 530
Processor:           Intel Core 2 Duo CPU
Graphics card:   ATI Radeon HD 2600 XT
Browser 1:          Firefox 3.6.14 (upgraded today)
Browser 2:          IE 8.0.6001.18702
Flash:                    10.2.152.32 (installed today)
Antivirus:            Norton Internet Security 17.8.0.5
Firewall:               Motorola SBG900 (mentioning only because it has caused me other issues in the past)
Tried upgrading Firefox and Flash (for Firefox) today as requested. Everything installed fine. Tried to watch a video clip on CNN.com and got the blue screen and crash.
I uninstalled both, and reinstalled. Crashed again.
I then tried uninstalling both again, and downloaded the Flash for IE, to see if it was a Flash issue or a Firefox issue. This version crashed too - blue screen with error message.
A friend thought it might be a RAM issue, and asked me to clean up my msconfig - which I did. No fix.
I then went to the Display manager, found the graphics card, and looked for updated to the device driver. Alas, the system thinks I have latest and greatest.
That’s about the extent of my computer knowledge. I don’t know how to disable my Norton, and frankly, not sure it’s a great idea, as it has my software firewall in it…. Not sure how/why/if that would even help?
Here’s the bottom part of the error message I got one of the time I got the blue screen crash (in case it helps)….
***STOP: 0x0000008E (0xE0000001, 0xBA490925, 0xA880D820, 0x00000000)
***watchdog.sys - Address BA490925, base at BA90000, Date stamp 480254ab
Simplest fix for me would be if there was a way to get the old version of Flash back… but there doesn’t seem to be an older version archived that I can find….
Can someone help/offer solutions that a non-computer geek might be able to follow (and not mess up other stuff on the computer)? Thanks! :-) It's been 4 hours and counting spent on this so far.... Any help would be greatly appreciated.
Much thanks!
Liz

Liz,
1) Under START, PROGRAMS, DELL ACCESSORIES... find Dell Service code... click it. Write down the service tag (looks like "5DF78SnS")
2) Go to "Dell Drivers & Downloads"
3) Figure where to put the service code... and click okay.
What you will see is a list of drivers for YOUR specific computer- these are the lastest drivers and some MAY already be installed.
At the very least
1) Update the BIOS
2) Update the Video Drivers.
They all come with very clearly written instructions.
Then consider repairing your browser again.
You might then want to update the "Dell Recommends...". Let it scan your computer.
Turn off your computer.
Turn on a hot bath.
Throw the computer in it.
Use postcards to communicate with your friends and CDs to listen to music.

I am working on a MacBook Pro (13-inch, Mid 2009) with boot camp running Windows 7 pro 64-bit. Windows crashes quite often now-a-days and I need to get this fixed. I heard that updating boot camp can help. Currently I am running Version 3.0.4 (322).

I need to know which update(s) I can apply to help stabalize the system.

Typing the body of the thread message in the title, huh? -)
I am working on a MacBook Pro (13-inch, Mid 2009) with boot camp running Windows 7 pro 64-bit. Windows crashes quite often now-a-days and I need to get this fixed. I heard that updating boot camp can help. Currently I am running Version 3.0.4 (322).
Only Apple could hamstring and tie Mac OS to Windows. There isn't any other than whether you can download the drivers into Windows (you can) but Apple puts a block on the installer setup even if your mac does not support it.
Windows 7 needs at least Boot Camp 3.1 and 3.3 is what you should already have. And you are not getting security updates if you don't have at least 10.6.8 as was pointed out. --- you arent using Software Update as you should. And you should backup and clone Mac (and Windows) as well.
You need Mountain Lion to use Boot Camp 5.x which supports Windows 7 & 8 and 64-bit.
I would upgrade to Lion if you can realizing that Rosetta and PowerPC are no longer supported though.
Mac 101: Using Windows on your Mac via Boot Camp
https://support.apple.com/kb/HT1461
http://www.apple.com/support/bootcamp/
Helpful Apple Support Resources (Forum Overview)
Boot Camp Support
Boot Camp Manuals
Boot Camp 5.0 Drivers
http://support.apple.com/kb/DL1638
Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
http://manuals.info.apple.com/en/Boot_Camp_Install-Setup_10.6.pdf
http://manuals.info.apple.com/en/Boot_Camp_Install-Setup_10.6.pdfcreate a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
The Boot Camp Assistant can burn Boot Camp software (drivers) to a DVD or copy it to a USB storage device, such as a flash drive or hard drive. These are the only media you can use to install Boot Camp software.
https://support.apple.com/kb/HT4569
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf
Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
http://www.apple.com/support/bootcamp/
Is there a download of the Boot Camp 5 Support Software if I'm not using OS X Mountain Lion v10.8.3?
Yes, you can download the Boot Camp 5 Support Software here.
http://support.apple.com/kb/DL1638
How do I use the Boot Camp 5 Support Software I downloaded from the web page?
The download file is a .zip file. Double click it to uncompress it.
Double-click the Boot Camp disk image.
Copy the Boot Camp and "$WinPEDriver$" folders to the root level of a USB flash drive or hard drive that is formatted with the FAT file system (see question below for steps on how to format).
Install Windows, leaving the flash or hard drive attached to the USB port of your Mac.
Installation of the drivers can take a few minutes. Don't interrupt the installation process. A completion dialog box will appear when everything is installed. Click Finish when the dialog appears.
When your system restarts your Windows 8 installation is done.
Note: If the flash drive or hard drive was not attached when you installed Windows and was inserted after restarting into Windows 8, double-click the Boot Camp folder, then locate and double click the "setup.exe" file to start the installation of the Boot Camp 5 Support Software.
How do I format USB media to the FAT file system?
Use Disk Utility to format a disk to use with a Windows computer. Here's how:
Important: Formatting a disk erases all the files on it. Copy any files you want to save to another disk before formatting the disk.
Open Disk Utility.
Select the disk you want to format for use with Windows computers.
Click Erase, and choose one of the following from the Format pop-up menu:
If the size of the disk is 32 GB or less, choose MS-DOS (FAT).
If the size of the disk is over 32 GB, choose ExFAT.
Type a name for the disk. The maximum length is 11 characters.
Click the Erase button and then click Erase again.
Which versions of Windows are supported with Boot Camp 5?
64-bit versions of Windows 8 and Windows 7 are supported using the Boot Camp 5 Support Software. If you need to use a 32-bit version, you need to use Boot Camp 4 Support Software, and you must use Windows 7. 32-bit versions of Windows 8 are not supported via Boot Camp. For a complete list of Windows OS support, click here.

Windows crash and itunes reinstall. Please help

My windows crashed, so i had to reinstall itunes from scratch, without being able to keep a backup because i had to format my C: . However now if i sync my iphone i will lose everything. Is there any solution for me not to reinstall every single app from scratch?!
Thank you in advance.

You can transfer itunes purchases from your iphone. Without syncing: File>Transfer Purchases
You should always maintain a backup on an external source for this very reason.

Help!!Windows Crashed...iTunes gone Backing up from iPhone?

Hi guys,
My Windows crashed and hence i lost the data from the iTunes Library and the Contacts.I had synced my iPhone to the iTunes before the crash.
I got all fixed and now i have a running windows machine with iTunes installed but it does not have data.
I have modified the contacts many times after the last sync.
Now i want to get all those details from my iphone to the computer say in OutLook.
Now if i try to sync the iPhone to the new fresh copy of Itunes then will it delete the data from my iPhone which syncing?
OR will it back up the contacts list while sync from my iPhone to the computer?

Hi. Thanks for the reply. Unfortunately I have no backup of my current iPhone apps. The back up is old which could mean, the saved stuff like trophies and levels in the app games for example will go back to the old one, not to mention the important text messages which will be restored into the old one if I synced it, loosing some important written agreements with some clients there and other memorable text messages (a girl who passed away for example). Is there any means of just telling iTune to get the stuff from the iPhone to the iTunes, manually or is there a third-party to do that that lets you see through iPhone as if it was a folder, do things manually and just drag and drop what you like to be saved to iTunes (drag it to the iTunes folder to be put things into its proper folder there)?

My "Mac Help" window is crashing....

so every time i open the mac help window and type something in the search box and hit return the whole windows just closes. I'm not sure why this is happening. am i doing something wrong?

Kappy wrote:
Do you have any such folders on your computer? I do not find any in the Caches folder on mine. They disappeared after installing Leopard. I found that simply deleting the .plist files fixed the problem in Leopard.
yes, I've got them along with the plist files. I have com.apple.helpdata and com.apple.helpui in ~/Library/Caches.

HP Pavilion x2 10inch windows crashed (recovery not work and make windows crashed)

I'm just used this HP Pavilion x2 10 inch tablet only 4 DAYS then came out this problem. Now its windows crashed even i've done the recovery. I can't reinstall windows 8.1 pro on it due to can't boot from usb drive even though i've change the UEFI setting and disable the secure boot. This tablet really waste my time and money. Totally disappointed on this product.

Hey @XavierZK ,
Welcome to the HP Forums!
I understand you're experiencing issues with your Pavilion x2 notebook.
If your tablet does not start and you cannot run a recovery service is needed. The age of the product should be factored into the type of warranty service you are offered. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Premiere Pro Windows crashing after recent updates

Machine specs: HP Z820 - zeon e5-2690 48gb ram quadro k5000. Since the recent updates & complete wipe of the system & fresh install, Premiere pro CC crashes regularly without any pattern. Using MXF files while editing if that helps-i did read a thread about that - but it was old. This is a new problem. The event viewer information:
Faulting application name: Adobe Premiere Pro.exe, version: 8.1.0.81, time stamp: 0x5426694c
Faulting module name: mc_dec_mp2v.dll_unloaded, version: 0.0.0.0, time stamp: 0x53f72b76
Exception code: 0xc0000005
Fault offset: 0x000007feea381a30
Faulting process id: 0x2168
Faulting application start time: 0x01cfe7cdce8c2c97
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: mc_dec_mp2v.dll
Report Id: ba9aeb2b-53c1-11e4-b3dd-24be05e2e6a2
Audition has also started crashing as well. Info:
Faulting application name: Adobe Audition CC.exe, version: 7.1.0.119, time stamp: 0x5421531b
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000005
Fault offset: 0x000000000003c780
Faulting process id: 0x249c
Faulting application start time: 0x01cfe7ebfe3ea9e0
Faulting application path: C:\Program Files\Adobe\Adobe Audition CC 2014\Adobe Audition CC.exe
Faulting module path: C:\Windows\system32\MSVCR110.dll
Report Id: 4d975a0f-53e3-11e4-b3dd-24be05e2e6a2
Any Ideas?

Re:
Premiere Pro Windows crashing after recent updates
Try finding MSVCR110.dll file on internet and replace it in the path C:\Windows\system32\MSVCR110.dll
hopefully it works...

Photoshop CS4 Help Window Pops Up For No Reason

This same thing was happening in Photoshop CS3 and I could never figure out why. I figured that since CS4 was coming out, I would buy it, stop using CS3 and the problem would be solved, well it's not. So far, I'm happy with the new program but for some reason, out of nowhere, while working on a photo, the Photoshop Help window (which opens as a web browser window) will pop up for no reason! Today, it popped up over 6 or 7 times and I nearly had to crash the program to get it to stop. I figured this problem would have been solved with the new version since the same thing was happening in CS3 but it hasn't. I'm running a Windows XP-based machine that I built myself about 2 years ago. I have a 512mb ATI Raedon X1650 video card and have 4GB of RAM so this machine has far more than enough power to run the program. I updated my video and mouse drivers prior to installing the program. Anyone else have this problem?

Thanks for pointing that out. It really happens very rarely, but when it happens, it's quite a huge annoyance.
Well I have about 3,5GB RAM on a Windows Vista 32 Bit system (hence just 3,5 instead of the full 4GB), with the OpenGL options activated, and maybe over 100GB of free HD space (that'll never be a problem, but since swapping is not used by all modules, I often bump into RAM problems when using tools like auto-aligning layers or stitching panoramas) and 2,5Ghz core duo on a notebook. The Windows swap file is also "just" 4GB...but I found more than 4GB to be a bit extreme.
RAM usage is set to 56% right now (916MB), cache levels is set to 6
After restart, everything runs fine again, I hope the help screens leave me alone.
I didn't know this is since v. 7! I worked with all versions since 5.0 and since becoming a freelancer also bought every version since 6.0 except 7. I only experienced this bug in this and the previous version. Maybe my hardware doesn't keep pace with PS anymore

Windows crashs when playing music with iTunes

Hi,
I have a problem with my iTunes. Since last week my Windows crashes when I start to listen to music over iTunes. I have already tried to re install Windows and have updated all the drivers for my hardware but there has still nothing changed.
When I'm updating my iPod with iTunes there is no problem. It only crashes when I started to listen to music with iTunes. I can still listen to music over other music programs like Winamp.
Can anybody help me?... or does anybody know what the reason could be for that?

hi Simon!
I have a problem with my iTunes. Since last week my Windows crashes when I start to listen to music over iTunes.
are you getting a blue screen? if so, what numerical and text codes are you getting with it?
if you don't see a blue screen (or just get a flash of a blue screen), use Jonathan's technique to display any hidden ones:
Jonathan Wildstrom, "when installing itunes it restarts why?" #5, 08:22pm Oct 19, 2005 CDT
keep us posted.
love, b

Windows crashes upon Java exit.

Firstly, I apologise that I know very little about Java and if I've omitted any important information here I may need precise instructions on how to find it out.
According to the Add/Remove Programs menu, I have 'JS2E Runtime Environment 5.0 Update 6', version '1.5.0.60' installed.
My problem is that, in any of the following situations, Windows crashes and I either get a BSOD reporting a 'stop error', or my computer reboots itself:
1) I exit the Java Control Panel, attempt to clear temporary files using the Java Control Panel, or exit certain settings windows/message boxes from the Java control panel (Always occurs)
2) I exit Limewire (which I assume has some embedded Java applet) (Always occurs)
3) I exit a Java executable (.jar file) (Always occurs)
4) I exit Internet Explorer or Firefox (sometimes occurs. I think it's safe to assume this is when I've visited a site with a Java applet, but I haven't tested this)
5) I end the javaw.exe process from Windows Task Manager (always occurs)
6) I attempt to uninstall Runtime Environment 5.0 Update 6 from the Add/Remove Programs menu (always occurs. The crash happens a good while into the uninstallation, however)
Is this a known issue? What is the cause/possible cause? How can it be resolved, given that I can't uninstall Java?

This is a long shot, but anti-aliasing and/or video driver problems seem to cause most of the crashes. So try the following and respond back whether it worked or not.
Make sure you have anti-aliasing set to Application-Controlled: http://www.java.com/en/download/help/5000041100.xml
Make sure you've updated to the latest video drivers.
Make sure Directx is updated to the latest version.
If that still doesn't work read http://forum.java.sun.com/thread.jspa?threadID=661574 and then try adding to your environment JAVAOPTIONS variable -Dsun.java2d.d3d=false. If that doesn't work try -Dsun.java2d.noddraw=true
If the problem was AA, then and you still want to force all 3d applications to use AA and you don't want to keep changing your graphics card display options, you can disable java's use of the Direct3D by setting an environment variable JAVAOPTIONS to -Dsun.java2d.d3d=false. This will allow you to keep your AA settings. Disabling Direct3D is the proposed update to 1.5 (Update 8) to fix this bug. See http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6311320

Windows crash upon connecting new ipod touch

when i try to connect my ipod touch windows crashes with this error:
0x0000007e
ousbehci.sys
i am connecting to usb 2.0 and every other device works perfectly. i have tried updating usb drivers and still the same issue. also, i have a pci usb card - will not work off of that either. please help
asus a7v333, athlon xp 2200, 1 gb ram, fresh install of xp sp2

Hey cdiesel32,
Do you have Logitech or other USB camera software installed on the computer? This article says iPhone in the title but relates to the iPod touch also.
http://docs.info.apple.com/article.html?artnum=306048
Jason

How do I keep Photoshop from opening the Help Window???

I have been using Photoshop and the Help window keeps opening in a browser window. This happens for me when I double click the layer styles in the layer editor, and it happens at work once a week or every other week. Hoped there was a fix for this... it has crashed Photoshop CS6 for me twice. Usually it just opens up 4 to 10 windows in explorer, all with the Help & Tutorials page.
Windows 7 64bit

There is some kind of corruption that causes help to pop up repeatedly. I don't think anyone's ever nailed it down, and it's happened in Photoshop versions going back seemingly forever.
It's important to note that the root cause may well be many different things. All that's required is to corrupt the data structures Photoshop uses to manage its event loop so that (who knows what) results in bringing up help as though you pressed F1.
Can't say I've seen it in Photoshop CC (yet), though.
-Noel

Windows crashes when trying to sync photos

I'm a new Nano user and I finally got iTunes through my firewall, playing music, and synching with my Nano. I can load my songs and make playlists. So far, so good.
Today I've been trying to sync up to load pictures, but every time I do, Windows crashes. I've tried searching the support articles and couldn't find this issue before. I've been trying to sync it to a particular file with a select group of pictures: I've tried using different file and subfile locations and I've tried changing the size or number of the photos....but it still happens. Every time my Nano syncs with iTunes to include a photo sync, all of Windows crashes.
Is there something about the photo files (jpeg) that I should know or change? They're all about 300K and all have text names (not digits or symbols).
Any help appreciated.

hi Pegasus!
gosh, but this is a weird complex of symptoms that you're getting. i've actually seen then all before individually, just not in a clump together like this.
this will be a long post. i'm going to start with troubleshooting directly related with with the blue screen, and then after that i'll dwell on the itunes-launch-failures/photosyncing-relation angles.
0x0000001 (0x0000008, 0x0000008, 0x0000000, 0xBFF55036)
Driver IRQLNOT_LESS_OREQUAL
that can be a fiddly one to troubleshoot. i haven't seen any common denominators in itunes/ipod contexts with it.
(1) let's try to get the malware possibilities off the table. (i'm usually more worried about that with a 0x0000050, but you're getting a weird bunch of symptoms.) download fresh definitions and run vigorous virus and spyware scans. if your security software providers offer them, run some online scans as well. (they can sometimes pick up an infection even if the security software on the PC has been compromised.)
(2) have a check through your Device Manager (right-click "My Computer", select "Manage", click "Device Manager") to check to see if there are any warning/alert messages showing up next to any of your Devices.
(3) have a look through the MS Knowledge base to see if you can find any reported causes of the IRQL_... that look like they might be relevant to your box. sorry, there's a whole bunch of different things to sift through over there:
search on Driver IRQLNOT_LESS_OREQUAL
(4) let's also capture a minidump of the crash and send it to the Discussions Hosts, so they can throw it over the fence to the Apple engineers for a look.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
And then send it to a Discussions Host. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
itunes-not-launching/photosyncing
security software on the PC can be implicated with both of these ... i just haven't seen it associated with both sorts of symptoms at the same time.
Norton Internet Security 2005 is a common cause of error-message-free itunes launch failures, and i have seen it implicated in some odd syncing problems (just not with a BSOD on photosync.)
McAfee is sometimes implicated with odd problems with photosyncing (but not typically with the itunes error-message-free launch failures).
so let's try an experiment. if you switch your security software off prior to an attempt at a photosync, do you still get the blue screen?
love, b

Help window crashes

Similar Messages

Maybe you are looking for