Help! Windows Explorer crashes regularly when using "SharePoint" directory synced with OneDrive for Business
We are using SharePoint 2013 and I want to sync document libraries with
OneDrive for Business with my PC running Windows 7.
In general, it works, but my Windows Explorer crashes very often (after a few minutes) when I navigate in the synced directories and open files there (or copy files into them in Windows Explorer).
How can I find out what happens and how to avoid it?
remark:
We are still using Office 2007, so I installed only OneDrive for Business from the Office 2013 DVD and
deactivated all other components like Office 2013 by hand:
(so for example, the shared office feature or MS Info Path etc. were not installed)
Is there a crash log, where I can find more information about the crash?
Does OneDrive maybe need other components to be installed and can I install them without damaging my existing Office 2007 setup?
Did you check your Event Viewer for any errors during the time when Windows Explorer crashed?
Thanks for this hint!
The Log file says the following, so it seems to be WIDCOMM\Bluetooth Software\btncopy.dll
to be responsible for the crashing Windows Explorer
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-27T15:06:31.000000000Z" />
<EventRecordID>50873</EventRecordID>
<Channel>Application</Channel>
<Computer>COMPUTERNAME</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>btncopy.dll</Data>
<Data>6.3.0.9000</Data>
<Data>4f85fbda</Data>
<Data>40000015</Data>
<Data>000000000002e25e</Data>
<Data>18bc</Data>
<Data>01cf9215ab79ee98</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Program Files\WIDCOMM\Bluetooth Software\btncopy.dll</Data>
<Data>9e5a534a-fe0c-11e3-90e5-fee5c7d69b69</Data>
</EventData>
</Event>
Similar Messages
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SharePoint with OneDrive for Business
Hi, I'm looking for some clarification on how OneDrive works with SharePoint. The person who set up SharePoint is no longer with the company and we do not have expertise on this subject.
We have three SharePoint 2013 servers - a database server, a web server, and a Web Apps server.
OneDrive for Business integration works fine. However, I am now trying to upload some 20+ GB at a time but keep getting the error "there is not enough space on SharePoint. You need an additional x GB to copy these files".
I've checked all the servers and I have sufficient free space on them - storage is presented to vSphere from the SAN.
My question is: how exactly does the data get to its final destination on the database server? Does it go through a C: drive on one of those servers and that's why I'm getting the error message? Is there a specific service I can check to see if it's running
to pinpoint the location of the OneDrive integration?
Thanks in advance.Did you check for quotas on the MySite Site Collection? By default, I believe it is 100MB. Also, no one file can be greater than 2GB. This is a SharePoint limit.
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
IPod crashed. Need help gettin my songs back when computer will NOT sync with iPod
My iPod crashed and now I can't get all my music off iTunes to put back on my iPod, also I can't get my iPod and computer to sync. What should I do? I spent over $200 for a new 8 GB 4th gen.
Hi Ashley...
My iPod crashed
You need to restore your iPod before trying to sync with iTunes.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
If the iPod won't show up under Devices left side of the iTunes window in the source list, try here > iOS: Device not recognized in iTunes for Windows -
Illustrator CS3 Windows - Freezes/Crashes/locks when using open dialog.
I have looked all over the internet for a solution like this and tried all sorts of possible combinations and none worked.
So I set about tracking it down one afternoon. It only took me 4 hours to find the issue.
I think it's when the Version Cue preferences gets corrupted.
SOLUTION:
Close Illustrator. If it's crashed used task manager to stop the application.
Navigate to: C:\Documents and Settings\username\Application Data\Adobe\ and remove the workflow directory completely.
Restart Illustrator and the workflow directory will be recreated and now you can open your files with a dialogue as you would normally expect to.
Good LuckThe video card is opening the Save dialog offscreen, outside the visible desktop area.
Select Alt+ Spacebar, choose move and then use the arrow keys to move the dialog box back on screen and resize it so it fits and opens in the correct position. -
Hello
We have SharePoint 2013 SP1 and CU Sept. 2014.
Problem:
When a User tries to sync with a sharepoint subsite, he gets the message above in the title until we give him at the minimum "read" permissions on the top level site collection.
https://sitecollection/subsite <-- sync not working until read on sitecollection
The subsite has its own permissions, it doesnt inherit anything.
I tried to recreate this issue in our lab. What i got was this:
http://sitecollection/subsite <-- sync doesnt work without read permission on sitecollection
http://sitecollection/sitecollection/subsite <-- sync
works fine even without read permission on any sitecollection (just edit on subsite)
The question is:
Why does it behave like this?
I dont want to give everyone "read" permission on the root site collection. It must be an other way to sync on subsites!
Thanks for any response! Any help appreciated!
Regards
SharePoint_DudeHi,
I tested the same scenario per your post in my environment, however the libraries in subsites can be synced with OneDrive for Business.
I recommend to check the permission of the user in the subsite to see if the user has
Use Remote Interfaces permission.
If not, please select this and then check the results.
More reference:
https://nheylen.wordpress.com/2014/05/15/sync-error-we-cant-connect-to-the-specified-sharepoint-site/
Best regards,
Victoria Xia
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
Hello,
I have an issue that prevents me from choosing the alternate location of sync'ed OneDrive for Business folders. I'm trying to setup an alternate location for synchronization, using the guidelines found in the Office support web site.
The option to replace the default sync location appears the first time a SharePoint 2013 Library or OneDrive for Business is setup for synchronization.
Here would be a link to a snapshot (since my account has not been verified): /Forums/getfile/443247
At this point, the Library or personal OneDrive folder syncs correctly and the files are stored in the alternate choosen location.
However, on when trying to setup an additionnal Library for synchronization, the alternate sync location has not been saved and reverts to the default sync location. Furthermore, the option to replace the default sync location does no longer appear
on the dialog box.
Here would be a link to a snapshot (since my account has not been verified): /Forums/getfile/443249
I have tried by first sync'ing a SharePoint 2013 Library (instead of the personal OneDrive for Business folder) with the same result. Meaning that the first SharePoint 2013 Library correctly sync's in the alternate location of my choosing. However,
any subsequent attempts to sync either a SharePoint 2013 Library or the OneDrive for Business folder results in them being sync'ed to the original default location in a folder under the user's profile directory.
I'm using Office Professional Plus 2013 (64bits). The version of Groove.exe is 15.0.4605.1000 (12th March 2014 - 13 383 360 bytes).
Is there something I'm missing ?
Thanks for any help on this issue.Hi SpringComp,
You can change the root path for libraries you sync to your computer, though you can do this only if you’re not currently syncing any libraries. If you’re already syncing at least one library and you want to change the path, you must first
stop syncing all libraries. Then, the first time you run the OneDrive for Business wizard to sync a library to your computer, you’ll see an option to change the location.
More information, please refer to the link:
http://office.microsoft.com/en-001/support/change-the-location-where-you-sync-sharepoint-libraries-on-your-computer-HA102893480.aspx
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support -
How to use OneDrive for Business mobile app with SharePoint 2013 on-premise?
Hi All,
I have a SharePoint 2013 (with latest December updates) that host a dedicated personal web site for users.
The OneDrive portal works fine and users are able to sync their files with the OneDrive client for Windows.
Now I want to test the OneDrive for Business mobile app on Android, but there is no option to specify the "personal" portal URL.
It asks only for domain credentials.
Does I need to configure specific records on my public DNS to allow mobile users to sync their files?
ThanksI can confirm that with iOS you can connect to your SharePoint server through the advanced options.
But the very strange thing is that the OneDrive version for Windows Phone 8.1 is limited as the Android version.
This has no sense.
Why does Microsoft should limit the Business functions on its mobile operating system, and not on iOS?
Another strange thing is that configuring my Exchange account, Windows Phone 8.1 informed me that it has connected OneDrive for business (but is a fake information).
See attached image.
If I open the built-in OneDrive app, it give me the option to add a OneDrive for business account, but is only for Office 365 users (like with the Android version).
I thing that Microsoft should let at least to Windows Phone users to connect to on-premise SharePoint sites. -
OneDrive for Business iPad App with on-premise SharePoint 2013
I don't know if this has more to do with OneDrive for Business or SharePoint 2013 itself.
Basically we are trying to log into OneDrive for Business on the iPad app but it says "Sorry, this app doesn't support this type of authentication"
We are using Claims Based Authentication with our On-premise SharePoint 2013 environment, which according to this table is a supported method: h**p://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/use-the-onedrive-for-business-app-on-an-iphone-or-ipad-HA104005688.aspx#_Supported__authentication
We have tried different combinations of the username and url. Windows username, DOMAIN\username, email address, username@domain, etc. nothing seems to work.
Any ideas on how to fix this?according to office blog, it does support SharePoint on prem with following authentication(NTLM & FBA)
Introducing OneDrive for Business for iOS v1.2
Q. Does this announcement apply to customers who have deployed SharePoint 2013 on-premises?
A. Yes. The OneDrive for Business for iOS v1.2 app does support some SharePoint on-premises configurations (NTLM & FBA). We are committed to providing customers access to their OneDrive for Business in SharePoint 2013 on-premises. We also recently introduced
new capabilities in SharePoint 2013 SP1 to more seamlessly connect on-premises investments to OneDrive for Business in Office 365. More information to be shared at SharePoint Conference 2014 (March 3-6 in Las, Vegas); we will link to the relevant information
once it has been posted next week.
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog -
Publishing: Sharepoint WorkSpace Vs OneDrive for business
I've SharePoint 2013 on premise with OneDrive for business. I've published SharePoint Site Collection App with Web Application Proxy (WAP). When a user is at home, he can creates files on his OneDrive folder, these files are automatically synchronize with
SharePoint 2013 server, OK ??
With SharePoint 2010 workspace, I think is different, user doesn't have a specific folder like OneDrive. When user is at home and creates a new file. Is this synchronize to SharePoint server ??? Must I publish something on WAP ??SharePoint 2010 workspace syncs with SharePoint 2010. If a user creates a document in a SharePoint Workspace library at home it will sync with SharePoint 2010 the next time they log in to the SharePoint 2010 environment. If SharePoint is published
through WAP it probably limits the number of ports available. Which will keep the Workspace from syncing at that point. But when the user comes back on-premises the document will sync with the SharePoint 2010 environment. Workspace will still work
with SharePoint 2013, but it has been deprecated and will be going away at some time in the future.
Paul Stork SharePoint Server MVP
Principal Architect: Blue Chip Consulting Group
Blog: http://dontpapanic.com/blog
Twitter: Follow @pstork
Please remember to mark your question as "answered" if this solves your problem. -
Windows Explorer crashes when plugging or unplugging ipod touch
Seems something is buggy with Itunes 7 or the Ipod Touch itself. This happens to me on 2 different computers, one Dell and one HP so I doubt seriously if it is the computers themselves. All of my drivers on both systems are up to date.
When I plug in the IPOD it will work and sync, however when I unplug it I get a windows explorer crash each time. Needless to say this is irritating as heck.
Anyone else having this problem?
thanks
Redy4itI have the same problem, even when i use the eject button. I hate vista but on my pc i have no choice but to run it. Never had any problems on my Macs. i also get a strange error on work pc running XP. It says at first that it doesn't recognize the device running in compatibility mode but then it switches over and works fine. I tend to blame it on Microsoft crap, maybe they are updating their OSes to mess with Apple products.
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After updating to Windows 8.1, Windows Explorer crashes.
Hello, I have recently updated from Windows 8 to Windows 8.1. When it finished the install and reboot, it went to my desktop where my background image was gone, Kaspersky Pure 3.0 was gone, and Windows Explorer crashes every time it is opened. The other
two problems are not as big of a problem right now so I searched around for a fix on this issue. I found that some applications, specifically Autodesk, were causing conflicts. I don't have Autodesk but I decided to update everything anyways. I reinstalled
Kaspersky, fully updated it and ran a scan to see if it was a virus, which it is not. I updated AVG 2014 free, Malwarebytes free, and many others. I also ran Windows Update. I ran CCleaner to see if it would fix the problem and it didn't either. I looked at
the error report and saw that it was caused by StackHash_35ff, which through further investigation turned out to be a fancy term for nothing. What is my problem? I really don't want to restore to an older version because I've spent the better part of the day
allowing Windows 8.1 to bother me. Please help because I'm out of ideas and nothing from other responses seemed to be the solution.Okay, so the above worked. I ended the Com Surrogate task, the went into cmd and typed in these two commands;
regsvr32 vbscript.dll
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I have had a problem with a specific folder or two on my computer, when I open the folder I get the error message that windows explorer has stopped working. It only happens with specific folders and everything else works fine.
I did a lot of reading to figure out a fix.
I finally tried right clicking the program explorer.exe located in C:Windows and chose "run as administrator" and this fixed the problem.
Note that the error message details list an application crash of windows.exe
I thought I would post this to help others. I don't know if this is the same problem some folks describe with a continual loop of the error message, problems opening the control panel or problems upon start up. But if you have a similar problem to the one I described try this very simple fix.
CheersI don't know what OS you are running, but under Windows 7 RC build 7100 the selection was ghosted to "run as administrator".
I was able to stop the problem from happening by right clicking the folder I was having problems with, selecting properties>customize tab and changing the "Optimize this folder for:" from Videos to General Items.
I know that this particular folder was optimized for general items from the beginning as I had just folders inside which were filled with videos. When I started to move videos into this parent folder to separate them later, this parent folder switched by itself
to being optimized for Videos. I'm not positive but I think that this was the time I started to have a problem with this folder until I did what I described above.
This is my very first post, so I hope I explained things well enough to be of help to someone.
Thanks
That's fixed my problem. Stopped responding every time I opened My Videos, changed the file properties to optimized for general and now the icons aren't thumbnail big but it doesn't crash now... Thank you, it was really starting to bug me. -
Hello
Please Help
Windows Explorer always Crashes while trying to view CAD files in Small, Medium and Large icon view, It starts loading the files then crashes.
I was told when I rang Microsoft Support that the problem was with Windows 8 so I upgraded to 8.1 and have the same problem. Really frustrating because I have to open the file view it.
Thanks
Tim GodinhoSource
Windows Explorer
Summary
Stopped working
Source
Windows Explorer
Summary
Stopped working
Date
19/03/2014 2:16 p.m.
Status
Not reported
Description
Faulting Application Path:
C:\Windows\explorer.exe
Problem signature
Problem Event Name:
APPCRASH
Application Name:
explorer.exe
Application Version:
6.3.9600.16441
Application Timestamp:
5265dec8
Fault Module Name:
StackHash_7400
Fault Module Version:
6.3.9600.16502
Fault Module Timestamp:
52c359e8
Exception Code:
c0000374
Exception Offset:
PCH_CA_FROM_ntdll+0x0000000000096B2A
OS Version:
6.3.9600.2.0.0.256.48
Locale ID:
5129
Additional Information 1:
7400
Additional Information 2:
740036b634697adc544b71bcd310291c
Additional Information 3:
6cd7
Additional Information 4:
6cd75a54954dc1b0e6c764e2ed773da0
Source
Windows Explorer
Summary
Stopped working
Date
20/03/2014 7:01 a.m.
Status
Not reported
Description
Faulting Application Path:
C:\Windows\explorer.exe
Problem signature
Problem Event Name:
APPCRASH
Application Name:
Explorer.EXE
Application Version:
6.3.9600.16441
Application Timestamp:
5265dec8
Fault Module Name:
StackHash_f59e
Fault Module Version:
6.3.9600.16502
Fault Module Timestamp:
52c359e8
Exception Code:
c0000374
Exception Offset:
PCH_B3_FROM_ntdll+0x0000000000096B2A
OS Version:
6.3.9600.2.0.0.256.48
Locale ID:
5129
Additional Information 1:
f59e
Additional Information 2:
f59e89944a0309e1927e2d1f01cb56ec
Additional Information 3:
a4f0
Additional Information 4:
a4f0d9f3cb0515635468829a86c4b13b
Files that help describe the problem
AppCompat.txt
WERInternalMetadata.xml
memory.hdmp
triagedump.dmp -
ITunes system tray icon goes missing after Windows Explore Crash!
When windows explore crashes the iTunes system tray icon goes missing.
Can you please make it so the iTunes icon will still remain in the windows system tray after a windows explore crash?
Other software I use icons remain in the system tray after a windows explore crash.
Please fix this APPLE.
I am running Vista 32Bit
Thanks
P.S. it looks like it can be done. Please look at the link below.
WM_TASKBARCREATED
http://www.codeguru.com/forum/showthread.php?p=986134Hey Michael,
You can leave feedback for iTunes here:
http://www.apple.com/feedback/itunesapp.html
Jason -
Windows Explorer Crash Error Code 0xC0000005
Windows Explorer crashes on a continual basis. I finally looked up how to generate a dump file. I see a lot of DLL files but I'm not sure how to identify the culprit and proceed. Do I need to delete one of these DLL files?
Dump Summary
Dump File: explorer.exe_150111_124122.dmp : C:\Users\pbyse_000\Downloads\Procdump\explorer.exe_150111_124122.dmp
Last Write Time: 1/11/2015 12:41:23 PM
Process Name: explorer.exe : C:\Windows\explorer.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present
System Information
OS Version: 6.3.9600
CLR Version(s):
Modules
Module Name Module Path
Module Version
explorer.exe C:\Windows\explorer.exe
6.3.9600.17284
ntdll.dll C:\Windows\System32\ntdll.dll
6.3.9600.17278
kernel32.dll C:\Windows\System32\kernel32.dll
6.3.9600.17056
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll
6.3.9600.17278
apphelp.dll C:\Windows\System32\apphelp.dll
6.3.9600.17031
msvcrt.dll C:\Windows\System32\msvcrt.dll
7.0.9600.16384
oleaut32.dll C:\Windows\System32\oleaut32.dll
6.3.9600.17403
combase.dll C:\Windows\System32\combase.dll
6.3.9600.17031
powrprof.dll C:\Windows\System32\powrprof.dll
6.3.9600.17031
advapi32.dll C:\Windows\System32\advapi32.dll
6.3.9600.17031
user32.dll C:\Windows\System32\user32.dll
6.3.9600.17344
gdi32.dll C:\Windows\System32\gdi32.dll
6.3.9600.17246
SHCore.dll C:\Windows\System32\SHCore.dll
6.3.9600.17238
shlwapi.dll C:\Windows\System32\shlwapi.dll
6.3.9600.16384
shell32.dll C:\Windows\System32\shell32.dll
6.3.9600.17331
uxtheme.dll C:\Windows\System32\uxtheme.dll
6.3.9600.17031
dwmapi.dll C:\Windows\System32\dwmapi.dll
6.3.9600.17238
twinapi.dll C:\Windows\System32\twinapi.dll
6.3.9600.17238
d3d11.dll C:\Windows\System32\d3d11.dll
6.3.9600.17041
dcomp.dll C:\Windows\System32\dcomp.dll
6.3.9600.17042
sspicli.dll C:\Windows\System32\sspicli.dll
6.3.9600.16408
sechost.dll C:\Windows\System32\sechost.dll
6.3.9600.16384
userenv.dll C:\Windows\System32\userenv.dll
6.3.9600.17041
propsys.dll C:\Windows\System32\propsys.dll
7.0.9600.17278
rpcrt4.dll C:\Windows\System32\rpcrt4.dll
6.3.9600.17216
slc.dll C:\Windows\System32\slc.dll
6.3.9600.17031
profapi.dll C:\Windows\System32\profapi.dll
6.3.9600.16384
dxgi.dll C:\Windows\System32\dxgi.dll
6.3.9600.17201
sppc.dll C:\Windows\System32\sppc.dll
6.3.9600.17031
imm32.dll C:\Windows\System32\imm32.dll
6.3.9600.17031
msctf.dll C:\Windows\System32\msctf.dll
6.3.9600.17031
tiptsf.dll C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
6.3.9600.17135
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll
6.3.9600.16384
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll
6.3.9600.16384
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll
6.3.9600.17120
ole32.dll C:\Windows\System32\ole32.dll
6.3.9600.17042
clbcatq.dll C:\Windows\System32\clbcatq.dll
2001.12.10530.16384
winsta.dll C:\Windows\System32\winsta.dll
6.3.9600.16384
Bcp47Langs.dll C:\Windows\System32\Bcp47Langs.dll
6.3.9600.16384
IDStore.dll C:\Windows\System32\IDStore.dll
6.3.9600.16384
samlib.dll C:\Windows\System32\samlib.dll
6.3.9600.17031
dui70.dll C:\Windows\System32\dui70.dll
6.3.9600.17031
wkscli.dll C:\Windows\System32\wkscli.dll
6.3.9600.16384
comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1\comctl32.dll
6.10.9600.17031
netutils.dll C:\Windows\System32\netutils.dll
6.3.9600.16384
duser.dll C:\Windows\System32\duser.dll
6.3.9600.16384
SndVolSSO.DLL C:\Windows\System32\SndVolSSO.DLL
6.3.9600.17238
hid.dll C:\Windows\System32\hid.dll
6.3.9600.16384
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll
6.3.9600.17031
devobj.dll C:\Windows\System32\devobj.dll
6.3.9600.16384
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll
6.3.9600.16384
oleacc.dll C:\Windows\System32\oleacc.dll
7.2.9600.16384
Windows.UI.Immersive.dll C:\Windows\System32\Windows.UI.Immersive.dll
6.3.9600.17031
D3D10Warp.dll C:\Windows\System32\D3D10Warp.dll
6.3.9600.17211
twinui.dll C:\Windows\System32\twinui.dll
6.3.9600.17324
twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll
6.3.9600.17195
xmllite.dll C:\Windows\System32\xmllite.dll
6.3.9600.16384
ntmarta.dll C:\Windows\System32\ntmarta.dll
6.3.9600.16384
cryptsp.dll C:\Windows\System32\cryptsp.dll
6.3.9600.16384
rsaenh.dll C:\Windows\System32\rsaenh.dll
6.3.9600.17200
bcrypt.dll C:\Windows\System32\bcrypt.dll
6.3.9600.17031
actxprxy.dll C:\Windows\System32\actxprxy.dll
6.3.9600.17416
windowscodecs.dll C:\Windows\System32\windowscodecs.dll
6.3.9600.17483
explorerframe.dll C:\Windows\System32\explorerframe.dll
6.3.9600.17031
Tabbtn.dll C:\Windows\System32\Tabbtn.dll
6.3.9600.16384
TabbtnEx.dll C:\Windows\System32\TabbtnEx.dll
6.3.9600.16384
windows.immersiveshell.serviceprovider.dll C:\Windows\System32\windows.immersiveshell.serviceprovider.dll
6.3.9600.16411
TipBand.dll C:\Program Files\Common Files\microsoft shared\ink\TipBand.dll
6.3.9600.17042
wldp.dll C:\Windows\System32\wldp.dll
6.3.9600.16442
wtsapi32.dll C:\Windows\System32\wtsapi32.dll
6.3.9600.16384
PhotoMetadataHandler.dll C:\Windows\System32\PhotoMetadataHandler.dll
6.3.9600.16384
twinui.appcore.dll C:\Windows\System32\twinui.appcore.dll
6.3.9600.17195
wpncore.dll C:\Windows\System32\wpncore.dll
6.3.9600.17031
DWrite.dll C:\Windows\System32\DWrite.dll
6.3.9600.17111
UIAnimation.dll C:\Windows\System32\UIAnimation.dll
6.3.9600.16384
nvumdshimx.dll C:\Windows\System32\nvumdshimx.dll
9.18.13.4709
setupapi.dll C:\Windows\System32\setupapi.dll
6.3.9600.17031
nvinitx.dll C:\Windows\System32\nvinitx.dll
9.18.13.4709
version.dll C:\Windows\System32\version.dll
6.3.9600.16384
igd10iumd64.dll C:\Windows\System32\igd10iumd64.dll
10.18.10.3412
ncrypt.dll C:\Windows\System32\ncrypt.dll
6.3.9600.16384
ntasn1.dll C:\Windows\System32\ntasn1.dll
6.3.9600.16384
igdusc64.dll C:\Windows\System32\igdusc64.dll
10.18.10.3412
wlidprov.dll C:\Windows\System32\wlidprov.dll
6.3.9600.17039
samcli.dll C:\Windows\System32\samcli.dll
6.3.9600.16384
thumbcache.dll C:\Windows\System32\thumbcache.dll
6.3.9600.17031
Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivity.dll
6.3.9600.16523
InputSwitch.dll C:\Windows\System32\InputSwitch.dll
6.3.9600.17031
urlmon.dll C:\Windows\System32\urlmon.dll
11.0.9600.17496
iertutil.dll C:\Windows\System32\iertutil.dll
11.0.9600.17496
wininet.dll C:\Windows\System32\wininet.dll
11.0.9600.17496
MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll
6.3.9600.17478
Windows.UI.dll C:\Windows\System32\Windows.UI.dll
6.3.9600.16384
ninput.dll C:\Windows\System32\ninput.dll
6.3.9600.16517
windows.globalization.fontgroups.dll C:\Windows\System32\windows.globalization.fontgroups.dll
6.3.9600.16384
msftedit.dll C:\Windows\System32\msftedit.dll
6.3.9600.17041
msimg32.dll C:\Windows\System32\msimg32.dll
6.3.9600.16384
stobject.dll C:\Windows\System32\stobject.dll
6.3.9600.17238
batmeter.dll C:\Windows\System32\batmeter.dll
6.3.9600.16384
wintrust.dll C:\Windows\System32\wintrust.dll
6.3.9600.17085
crypt32.dll C:\Windows\System32\crypt32.dll
6.3.9600.17475
msasn1.dll C:\Windows\System32\msasn1.dll
6.3.9600.16384
es.dll C:\Windows\System32\es.dll
2001.12.10530.16384
prnfldr.dll C:\Windows\System32\prnfldr.dll
6.3.9600.16384
winspool.drv C:\Windows\System32\winspool.drv
6.3.9600.17238
SETTINGSYNCPOLICY.dll C:\Windows\System32\SETTINGSYNCPOLICY.dll
6.3.9600.17031
sxs.dll C:\Windows\System32\sxs.dll
6.3.9600.16384
DeviceSetupManagerAPI.dll C:\Windows\System32\DeviceSetupManagerAPI.dll
6.3.9600.16384
wevtapi.dll C:\Windows\System32\wevtapi.dll
6.3.9600.16384
shacct.dll C:\Windows\System32\shacct.dll
6.3.9600.16384
Actioncenter.dll C:\Windows\System32\Actioncenter.dll
6.3.9600.17238
ntshrui.dll C:\Windows\System32\ntshrui.dll
6.3.9600.17031
srvcli.dll C:\Windows\System32\srvcli.dll
6.3.9600.16384
AudioSes.dll C:\Windows\System32\AudioSes.dll
6.3.9600.17393
linkinfo.dll C:\Windows\System32\linkinfo.dll
6.3.9600.16384
AltTab.dll C:\Windows\System32\AltTab.dll
6.3.9600.17031
authui.dll C:\Windows\System32\authui.dll
6.3.9600.17396
cscapi.dll C:\Windows\System32\cscapi.dll
6.3.9600.16384
pnidui.dll C:\Windows\System32\pnidui.dll
6.3.9600.17031
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL
6.3.9600.16384
nsi.dll C:\Windows\System32\nsi.dll
6.3.9600.16384
winnsi.dll C:\Windows\System32\winnsi.dll
6.3.9600.16384
NetworkStatus.dll C:\Windows\System32\NetworkStatus.dll
6.3.9600.16384
DXP.dll C:\Windows\System32\DXP.dll
6.3.9600.16384
GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17227_none_932c0e57474f5080\GdiPlus.dll
6.3.9600.17227
shdocvw.dll C:\Windows\System32\shdocvw.dll
6.3.9600.16384
Syncreg.dll C:\Windows\System32\Syncreg.dll
2007.94.9600.16384
npmproxy.dll C:\Windows\System32\npmproxy.dll
6.3.9600.16384
wlanapi.dll C:\Windows\System32\wlanapi.dll
6.3.9600.17238
WinTypes.dll C:\Windows\System32\WinTypes.dll
6.3.9600.17031
wcmapi.dll C:\Windows\System32\wcmapi.dll
6.3.9600.16384
wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll
6.3.9600.16384
PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll
6.3.9600.16384
PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll
6.3.9600.16384
bthprops.cpl C:\Windows\System32\bthprops.cpl
6.3.9600.16384
BluetoothApis.dll C:\Windows\System32\BluetoothApis.dll
6.3.9600.17238
sqmapi.dll C:\Program Files\Windows Portable Devices\sqmapi.dll
6.3.9600.17031
SettingMonitor.dll C:\Windows\System32\SettingMonitor.dll
6.3.9600.17031
dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL
6.3.9600.17111
ws2_32.dll C:\Windows\System32\ws2_32.dll
6.3.9600.16384
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll
6.3.9600.17111
SettingSyncCore.dll C:\Windows\System32\SettingSyncCore.dll
6.3.9600.17031
netprofm.dll C:\Windows\System32\netprofm.dll
6.3.9600.16384
AepRoam.dll C:\Windows\System32\AepRoam.dll
6.3.9600.17031
Windows.UI.Search.dll C:\Windows\System32\Windows.UI.Search.dll
6.3.9600.17278
wincorlib.DLL C:\Windows\System32\wincorlib.DLL
6.3.9600.17031
WSClient.dll C:\Windows\System32\WSClient.dll
6.3.9600.17031
UIAutomationCore.DLL C:\Windows\System32\UIAutomationCore.DLL
7.2.9600.16421
WSShared.dll C:\Windows\System32\WSShared.dll
6.3.9600.17278
WSSync.dll C:\Windows\System32\WSSync.dll
6.3.9600.16384
wer.dll C:\Windows\System32\wer.dll
6.3.9600.17031
ELSCore.dll C:\Windows\System32\ELSCore.dll
6.3.9600.16384
NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll
6.3.9600.16384
Windows.UI.Xaml.dll C:\Windows\System32\Windows.UI.Xaml.dll
6.3.9600.17238
d2d1.dll C:\Windows\System32\d2d1.dll
6.3.9600.16473
searchfolder.dll C:\Windows\System32\searchfolder.dll
6.3.9600.17278
PackageStateRoaming.dll C:\Windows\System32\PackageStateRoaming.dll
6.3.9600.16384
ieframe.dll C:\Windows\System32\ieframe.dll
11.0.9600.17496
StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll
7.0.9600.17031
AcSignIcon.dll C:\Windows\System32\AcSignIcon.dll
19.1.18.0
mfc100u.dll C:\Windows\System32\mfc100u.dll
10.0.40219.325
msvcr100.dll C:\Windows\System32\msvcr100.dll
10.0.40219.332
MFC100ENU.DLL C:\Windows\System32\MFC100ENU.DLL
10.0.40219.325
provsvc.dll C:\Windows\System32\provsvc.dll
6.3.9600.17031
DropboxExt64.24.dll C:\Users\pbyse_000\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
1.0.0.24
dbghelp.dll C:\Windows\System32\dbghelp.dll
6.3.9600.16520
msvcp90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcp90.dll
9.0.30729.8387
msvcr90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcr90.dll
9.0.30729.8387
secur32.dll C:\Windows\System32\secur32.dll
6.3.9600.16384
EhStorShell.dll C:\Windows\System32\EhStorShell.dll
6.3.9600.16384
GROOVEEX.DLL C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
14.0.4734.1000
ATL90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.dll
9.0.30729.6161
OFFICE.ODF C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
14.0.4730.1010
GrooveIntlResource.dll C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
14.0.4734.1000
msxml6.dll C:\Windows\System32\msxml6.dll
6.30.9600.17041
mssprxy.dll C:\Windows\System32\mssprxy.dll
7.0.9600.17031
srchadmin.dll C:\Windows\System32\srchadmin.dll
7.0.9600.17031
AcSignCore16.dll C:\Program Files\Autodesk\Autodesk Sync\RealDwg\AcSignCore16.dll
19.1.14.0
msvcp100.dll C:\Windows\System32\msvcp100.dll
10.0.40219.332
ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll
6.3.9600.16384
winhttp.dll C:\Windows\System32\winhttp.dll
6.3.9600.16384
wpnprv.dll C:\Windows\System32\wpnprv.dll
6.3.9600.17031
dnsapi.dll C:\Windows\System32\dnsapi.dll
6.3.9600.17039
Windows.Security.Authentication.OnlineId.dll
C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll
6.3.9600.17031
mswsock.dll C:\Windows\System32\mswsock.dll
6.3.9600.16384
dpapi.dll C:\Windows\System32\dpapi.dll
6.3.9600.16384
nimdnsNSP.dll C:\Program Files\National Instruments\Shared\mDNS Responder\nimdnsNSP.dll
214.3.2.49152
nimdnsResponder.dll C:\Windows\System32\nimdnsResponder.dll
214.3.2.49152
mdnsNSP.dll C:\Program Files\Bonjour\mdnsNSP.dll
3.0.0.10
rasadhlp.dll C:\Windows\System32\rasadhlp.dll
6.3.9600.16384
Windows.Networking.Sockets.PushEnabledApplication.dll
C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll
6.3.9600.17031
SyncCenter.dll C:\Windows\System32\SyncCenter.dll
6.3.9600.17031
imapi2.dll C:\Windows\System32\imapi2.dll
6.3.9600.16384
hgcpl.dll C:\Windows\System32\hgcpl.dll
6.3.9600.16384
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL
6.3.9600.17042
qmgrprxy.dll C:\Windows\System32\qmgrprxy.dll
7.7.9600.16384
schannel.dll C:\Windows\System32\schannel.dll
6.3.9600.17385
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll
6.3.9600.17385
WWanAPI.dll C:\Windows\System32\WWanAPI.dll
6.3.9600.16384
wwapi.dll C:\Windows\System32\wwapi.dll
8.1.9600.16384
FXSST.dll C:\Windows\System32\FXSST.dll
6.3.9600.16384
FXSAPI.dll C:\Windows\System32\FXSAPI.dll
6.3.9600.17331
FXSRESM.dll C:\Windows\System32\FXSRESM.dll
6.3.9600.16384
msiltcfg.dll C:\Windows\System32\msiltcfg.dll
5.0.9600.16384
msi.dll C:\Windows\System32\msi.dll
5.0.9600.17399
mpr.dll C:\Windows\System32\mpr.dll
6.3.9600.16384
wscinterop.dll C:\Windows\System32\wscinterop.dll
6.3.9600.17031
wscapi.dll C:\Windows\System32\wscapi.dll
6.3.9600.17031
wscui.cpl C:\Windows\System32\wscui.cpl
6.3.9600.17031
werconcpl.dll C:\Windows\System32\werconcpl.dll
6.3.9600.17031
framedynos.dll C:\Windows\System32\framedynos.dll
6.3.9600.17114
wercplsupport.dll C:\Windows\System32\wercplsupport.dll
6.3.9600.17031
hcproviders.dll C:\Windows\System32\hcproviders.dll
6.3.9600.16384
ieproxy.dll C:\Program Files\Internet Explorer\ieproxy.dll
11.0.9600.17496
UIRibbonRes.dll C:\Windows\System32\UIRibbonRes.dll
6.3.9600.16384
winmm.dll C:\Windows\System32\winmm.dll
6.3.9600.17078
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll
6.3.9600.17080
dlnashext.dll C:\Windows\System32\dlnashext.dll
12.0.9600.16384
DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll
6.3.9600.16384
comdlg32.dll C:\Windows\System32\comdlg32.dll
6.3.9600.17238
virtdisk.dll C:\Windows\System32\virtdisk.dll
6.3.9600.16384
fltLib.dll C:\Windows\System32\fltLib.dll
6.3.9600.16384
MSWB7.dll C:\Windows\System32\MSWB7.dll
6.3.9600.16384
FolderViewImpl.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\FolderViewImpl.dll
1.0.0.0
utils.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\utils.dll
8.0.0.222
CommApi.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\CommApi.dll
8.0.0.222
credui.dll C:\Windows\System32\credui.dll
6.3.9600.16384
rasapi32.dll C:\Windows\System32\rasapi32.dll
6.3.9600.17039
ipc.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ipc.dll
8.0.0.222
rasman.dll C:\Windows\System32\rasman.dll
6.3.9600.16384
TCPConnection.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\TCPConnection.dll
8.0.0.222
Clearfishellext_x64.dll C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext_x64.dll
1.0.0.0
threadpoolwinrt.dll C:\Windows\System32\threadpoolwinrt.dll
6.3.9600.16384
Windows.Web.dll C:\Windows\System32\Windows.Web.dll
6.3.9600.16384
Wpc.dll C:\Windows\System32\Wpc.dll
6.3.9600.17236
netapi32.dll C:\Windows\System32\netapi32.dll
6.3.9600.16384
normaliz.dll C:\Windows\System32\normaliz.dll
6.3.9600.16384
Windows.Devices.Geolocation.dll C:\Windows\System32\Windows.Devices.Geolocation.dll
6.3.9600.16384
LocationApi.dll C:\Windows\System32\LocationApi.dll
6.3.9600.16499
SensorsApi.dll C:\Windows\System32\SensorsApi.dll
6.3.9600.17041
gpapi.dll C:\Windows\System32\gpapi.dll
6.3.9600.17085
cryptnet.dll C:\Windows\System32\cryptnet.dll
6.3.9600.16384
Wldap32.dll C:\Windows\System32\Wldap32.dll
6.3.9600.17278
elslad.dll C:\Windows\System32\elslad.dll
6.3.9600.16384
apprepapi.dll C:\Windows\System32\apprepapi.dll
6.3.9600.16384
tbs.dll C:\Windows\System32\tbs.dll
6.3.9600.16384
pcacli.dll C:\Windows\System32\pcacli.dll
6.3.9600.16384
sfc_os.dll C:\Windows\System32\sfc_os.dll
6.3.9600.16384
keepaliveprovider.dll C:\Windows\System32\keepaliveprovider.dll
6.3.9600.16384
Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll
6.3.9600.17031
globinputhost.dll C:\Windows\System32\globinputhost.dll
6.3.9600.16384
PlayToDevice.dll C:\Windows\System32\PlayToDevice.dll
12.0.9600.17031
WorkfoldersShell.dll C:\Windows\System32\WorkfoldersShell.dll
6.3.9600.17238
SkydriveShell.dll C:\Windows\System32\SkydriveShell.dll
6.3.9600.17278
chartv.dll C:\Windows\System32\chartv.dll
6.3.9600.16384
sfc.dll C:\Windows\System32\sfc.dll
6.3.9600.16384
devrtl.dll C:\Windows\System32\devrtl.dll
6.3.9600.16384
twext.dll C:\Windows\System32\twext.dll
6.3.9600.16384
7-zip.dll C:\Program Files\7-Zip\7-zip.dll
9.20.0.0
PhotoBase.dll C:\Program Files\Windows Photo Viewer\PhotoBase.dll
6.3.9600.16384
mlang.dll C:\Windows\System32\mlang.dll
6.3.9600.16384
ShellStreams64.dll C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
7.16.5.1
IconCodecService.dll C:\Windows\System32\IconCodecService.dll
6.3.9600.16384
ApplePhotoStreamsPS64.dll C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreamsPS64.dll
7.16.5.1
NppShell_06.dll C:\Program Files (x86)\Notepad++\NppShell_06.dll
0.1.0.0
acppage.dll C:\Windows\System32\acppage.dll
6.3.9600.17031
zipfldr.dll C:\Windows\System32\zipfldr.dll
6.3.9600.17031
MpOAV.dll C:\Program Files\Windows Defender\MpOAV.dll
4.6.305.0
MpClient.dll C:\Program Files\Windows Defender\MpClient.dll
4.6.305.0
imagehlp.dll C:\Windows\System32\imagehlp.dll
6.3.9600.16438
webservices.dll C:\Windows\System32\webservices.dll
6.3.9600.17031
drprov.dll C:\Windows\System32\drprov.dll
6.3.9600.16384
ntlanman.dll C:\Windows\System32\ntlanman.dll
6.3.9600.16384
davclnt.dll C:\Windows\System32\davclnt.dll
6.3.9600.17041
davhlpr.dll C:\Windows\System32\davhlpr.dll
6.3.9600.16384
UIRibbon.dll C:\Windows\System32\UIRibbon.dll
6.3.9600.16384
AdSyncNamespace.dll C:\Program Files\Autodesk\Autodesk Sync\AdSyncNamespace.dll
4.0.27.1
psapi.dll C:\Windows\System32\psapi.dll
6.3.9600.16384
QtCore_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtCore_Ad_SyncNs_4.dll
4.8.2.0
QtSql_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtSql_Ad_SyncNs_4.dll
4.8.2.0
QtNetwork_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtNetwork_Ad_SyncNs_4.dll
4.8.2.0
QtXml_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtXml_Ad_SyncNs_4.dll
4.8.2.0
Log4CPlusU_Ad_SyncNs_1.dll C:\Program Files\Autodesk\Autodesk Sync\Log4CPlusU_Ad_SyncNs_1.dll
1.0.4.0Hi Preston,
The below is the result of the dump files (they are the same result) you unloaded:
* Exception Analysis *
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ShellStreams64.dll -
APPLICATION_VERIFIER_HANDLES_NULL_HANDLE (303)
NULL handle passed as parameter. A valid handle must be used.
This stop is generated if the function on the top of the stack passed a
NULL handle to system routines.
Arguments:
Arg1: 0000000000000000, Not used.
Arg2: 0000000000000000, Not used.
Arg3: 0000000000000000, Not used.
Arg4: 0000000000000000, Not used.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for sppc.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for GROOVEEX.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for QtCore_Ad_SyncNs_4.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for AdSyncNamespace.dll -
FAULTING_IP:
verifier!VerifierStopMessageEx+6f0
00007ff9`7d72abd4 cc int 3
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ff97d72abd4 (verifier!VerifierStopMessageEx+0x00000000000006f0)
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 1
Parameter[0]: 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=0000000029010000 rbx=0000000000000000 rcx=0000000029010000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=00007ff981c81c2a rsp=0000000012a0c2a8 rbp=0000000012a0d100
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000000 r13=0000000029000000
r14=ffffffffffffffff r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000203
ntdll!NtWaitForMultipleObjects+0xa:
00007ff9`81c81c2a c3 ret
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
EXCEPTION_PARAMETER1: 0000000000000000
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
FAULTING_THREAD: 00000000000019e8
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 00007ff97d744a7a to 00007ff97d72abd4
STACK_TEXT:
00000000`12a0d830 00007ff9`7d744a7a : 00000000`00000020 00007ff9`81c420d2 00000000`00000000 00000000`00000003 : verifier!VerifierStopMessageEx+0x6f0
00000000`12a0dbb0 00007ff9`7d744dfc : 0000e82d`e8082592 00007ff9`7d7261f4 00000000`000bc8a8 00007ff9`7d735b04 : verifier!AVrfpHandleSanityChecks+0x3a
00000000`12a0dc00 00007ff9`7f03149c : 00000000`0000002a 00000000`80004002 00007ff9`00000000 00000000`00000000 : verifier!AVrfpNtSetEvent+0x34
00000000`12a0dc30 00007ff9`69870c66 : 00007ff9`6993e140 00007ff9`7f9cf810 00000000`1ef5fd20 00000000`12a0ddd1 : KERNELBASE!SetEvent+0xc
00000000`12a0dc60 00007ff9`69862382 : 00007ff9`6993e140 00007ff9`6985aa81 00000000`1b957970 00007ff9`699008e8 : ShellStreams64!DllUnregisterServer+0x1d86
00000000`12a0dca0 00007ff9`698622a7 : 00000000`1b957970 00007ff9`81c225d0 00000000`1b950ca0 00007ff9`6986210f : ShellStreams64+0x22382
00000000`12a0dcd0 00007ff9`69862096 : 00000000`1b957970 00000000`00000001 00007ff9`7f4a1b90 00007ff9`698620d7 : ShellStreams64+0x222a7
00000000`12a0dd00 00007ff9`7f803efd : 00000000`1b957970 00007ff9`7f9cf810 00000000`12a0eb40 00000000`00000000 : ShellStreams64+0x22096
00000000`12a0dd50 00007ff9`7f803d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CRegFolder::_CreateCachedRegFolder+0x135
00000000`12a0de30 00007ff9`7f8119b8 : 00000000`1f174af8 00000000`12a0e890 00007ff9`7f9cf810 00000000`01000002 : shell32!CRegFolder::BindToObject+0x13f
00000000`12a0e790 00007ff9`7f80e630 : 00007ff9`7d757340 00000000`023a0000 00000000`01000002 00007ff9`7d737164 : shell32!CShellItem::BindToHandler+0x4fe
00000000`12a0eae0 00007ff9`7f8bcb26 : 00000000`00000001 00000000`12a0eef8 00000000`00000000 00000000`12a0ec10 : shell32!CShellItem::_GetPropertyStoreWorker+0x90
00000000`12a0eba0 00007ff9`7f88277a : 0000f069`35765d29 00000000`00000000 00007ff9`7fddd7f0 00000000`1f1176a8 : shell32!CShellItem::GetPropertyStoreForKeys+0x116
00000000`12a0ee60 00007ff9`7fddd6f5 : 00000000`1f224cb0 00000000`00000000 00000000`00000004 00000000`00000001 : shell32!CShellItem::GetCLSID+0x52
00000000`12a0eec0 00007ff9`7f974ab5 : 00007ff9`7f9dc4a8 00000000`0000000c 00000000`1f14bcb8 00000000`00000000 : shell32!CDrivesViewCallback::ShouldShow+0x7d
00000000`12a0ef80 00007ff9`7f8a0004 : 00000000`1f19efe0 00000000`00000000 00000000`00000001 00000000`00000004 : shell32!CDefView::IncludeItem+0xc7
00000000`12a0efc0 00007ff9`7f8a1087 : 00000000`1f236d80 00000000`1f19f288 00000000`00000000 00000000`1f19efe0 : shell32!CDefCollection::_FilterEnumByCallback+0xd0
00000000`12a0f020 00007ff9`7f8a153b : 00000000`00000000 00000000`1f19eff0 00000000`00000001 00000000`1f248820 : shell32!CDefCollection::_OnUpdateItems+0xb7
00000000`12a0f080 00007ff9`7f89fe9e : 00000000`1f236d60 00000000`00000000 00000000`1f236d88 000000d7`0f43a1f1 : shell32!CDefCollection::OnQIOperationNextBatch+0xb0
00000000`12a0f0c0 00007ff9`7f89b3a1 : 00000000`1f1a07a0 00000000`00000001 00007ff9`7f9c9570 00000000`1f1a07a0 : shell32!COperationNextBatchQueueItem::Dispatch+0x8e
00000000`12a0f130 00007ff9`7f89b406 : 00000000`1f1a07a0 00000000`00000000 00000000`000004a2 00000000`1ee95fd0 : shell32!CTaskLock::DispatchQueueItem+0x85
00000000`12a0f160 00007ff9`7f89af6a : 00000000`1f19efe0 00007ff9`7ced132a 00000000`1f1a07a0 00000000`12a0f248 : shell32!CDefCollection::_OnDSVDispatchQueueItem+0x31
00000000`12a0f190 00007ff9`7f89aec6 : 00000000`1f19efe0 00000000`00000000 00000000`004c0f82 00000000`000004a2 : shell32!CDefCollection::_WndProc+0x62
00000000`12a0f1c0 00007ff9`80ed2434 : 00000000`00000001 00000000`12a0f5b0 00000000`00000000 00000000`000004a2 : shell32!CDefCollection::s_WndProc+0x52
00000000`12a0f210 00007ff9`80ed2297 : 00000000`05f56cc0 00000000`12a0f380 00007ff6`ef64c800 00007ff9`7f89ae70 : user32!UserCallWinProcCheckWow+0x140
00000000`12a0f2d0 00007ff9`70f4ead4 : 00007ff9`70fd6adc 00007ff9`70fd6adc 00000000`11557f10 00007ff9`70fa3020 : user32!DispatchMessageWorker+0x1a7
00000000`12a0f350 00007ff9`70f59bce : 00000000`12a0f5b0 00000000`1eeb30a0 00000000`11557f10 00000000`00000002 : explorerframe!CExplorerFrame::FrameMessagePump+0xe4
00000000`12a0f3e0 00007ff9`70f5b3b6 : 00000000`11557f10 00000000`1ef0dbd0 00000000`00200000 00000000`12a0f5b0 : explorerframe!BrowserThreadProc+0x5e
00000000`12a0f420 00007ff9`70f5b366 : 1f439c05`00000001 00000000`1eef26e0 00000000`00000000 00007ff9`7f807e91 : explorerframe!BrowserNewThreadProc+0x3a
00000000`12a0f450 00007ff9`70f58549 : 00000000`00002234 00000000`000019e8 00000000`0000000f 00000000`00000008 : explorerframe!CExplorerTask::InternalResumeRT+0x12
00000000`12a0f480 00007ff9`7f80c0cc : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : explorerframe!CRunnableTask::Run+0xc9
00000000`12a0f4b0 00007ff9`7f80c2a3 : 00000000`1eefc510 00000000`1eefc510 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x284
00000000`12a0f600 00007ff9`7da8a34f : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2f
00000000`12a0f630 00007ff9`7d7474a1 : 00000000`00b6df60 00000000`00000000 00000000`80004005 00000000`00000000 : SHCore!SHWaitForThreadWithWakeMask+0x1db
00000000`12a0f750 00007ff9`817f16ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : verifier!AVrfpStandardThreadFunction+0x3d
00000000`12a0f790 00007ff9`81c44409 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`12a0f7c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
FOLLOWUP_IP:
ShellStreams64!DllUnregisterServer+1d86
00007ff9`69870c66 8b442420 mov eax,dword ptr [rsp+20h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: shellstreams64!DllUnregisterServer+1d86
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ShellStreams64
IMAGE_NAME: ShellStreams64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 546fa99f
STACK_COMMAND: ~94s; .ecxr ; kb
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_ShellStreams64.dll!DllUnregisterServer
BUCKET_ID: APPLICATION_FAULT_STATUS_BREAKPOINT_shellstreams64!DllUnregisterServer+1d86
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:status_breakpoint_80000003_shellstreams64.dll!dllunregisterserver
FAILURE_ID_HASH: {ba43924a-9082-a5bc-54df-848f4d06ac2c}
Followup: MachineOwner
0:094> lmvm ShellStreams64
start end module name
00007ff9`69840000 00007ff9`69990000 ShellStreams64 (export symbols) ShellStreams64.dll
Loaded symbol image file: ShellStreams64.dll
Image path: C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
Image name: ShellStreams64.dll
Timestamp: Sat Nov 22 05:07:43 2014 (546FA99F)
CheckSum: 0011888D
ImageSize: 00150000
File version: 7.16.5.1
Product version: 0.0.0.0
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Apple Inc.
ProductName: iCloud Control Panel
InternalName: ShellStreams
OriginalFilename: ShellStreams64.dll
FileVersion: 7.16.5.1
FileDescription: Apple Photostreams UI Shell Extension
LegalCopyright: © 2014 Apple Inc. All rights reserved.
This crash is related with iCloud Control Panel, due to its ShellStreams64.dll file.
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
I am not good at deeper debugging(need studying ), so if you want deeper analyze, please contact special support.
Or you may try to ask at the apple side and see if they could offer any further help.
Best regards
Michael Shao
TechNet Community Support
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